Search found 378 matches

by Dimitar - Tracker Supp
Fri Mar 09, 2018 12:59 pm
Forum: PDF-XChange Editor
Topic: Measurement export
Replies: 5
Views: 268

Re: Measurement export

Hello nasi, Could you please try to export them into CSV file, and see if this result works for you? You can find it under the Main menu -> Format. The Format feature appears when you select the measurements. export_CSV.png From Scale, you can choose the values for the export. You can add name to th...
by Dimitar - Tracker Supp
Fri Mar 09, 2018 9:56 am
Forum: PDF-XChange Editor
Topic: Select all
Replies: 3
Views: 396

Re: Select all

Hello Michel_IGE,

I'm glad to hear you find a solution to your problem.


Best regards.
by Dimitar - Tracker Supp
Thu Mar 08, 2018 3:18 pm
Forum: PDF-XChange Editor
Topic: 3D PDF SOLVED
Replies: 4
Views: 363

Re: 3D PDF SOLVED

Hello Stephan Nawrot,


Unfortunately, at the moment, none of our product support 3D content.
Displaying 3D content is something that we hope to implement in our software in the future.


Best regards.
by Dimitar - Tracker Supp
Thu Mar 08, 2018 3:08 pm
Forum: PDF-XChange Editor
Topic: Select all
Replies: 3
Views: 396

Re: Select all

Hello Michel_IGE, Please try the Select comments feature as I believe it will do what you need: select_coments.png Also - if you open the comments pane - you can see a list of all your comments, group them by e.g. page, and then select more than one with holding down the Ctrl key and clicking on the...
by Dimitar - Tracker Supp
Thu Mar 08, 2018 1:10 pm
Forum: PDF-XChange Editor
Topic: Print Preview and Printout is missing shapes
Replies: 11
Views: 451

Re: Print Preview and Printout is missing shapes

Hello cioma,

Could you please send us a screenshot of the Print Setup screen:

preview.png

...and if it is possible, a picture of the printed result of the same file ( the first 2 pages should be enough ), so we can see what you see at your end?


Best regards.
by Dimitar - Tracker Supp
Thu Mar 08, 2018 7:50 am
Forum: PDF-XChange Editor
Topic: Focus is lost
Replies: 1
Views: 152

Re: Focus is lost

Hello harnack,

Could you please send us a screenshot of the problem, so we can see what you see at your end?


EDIT: I saw what you mean. I will make a feature request to our team of developers, to consider it for our future builds.


Best regards.
by Dimitar - Tracker Supp
Wed Mar 07, 2018 8:03 am
Forum: PDF-XChange Editor
Topic: Folder in Cloud
Replies: 5
Views: 473

Re: Folder in Cloud

Hello cnicolapc,

If you are using version 7 of the PDF Editor, please go to the menu File -> Save As:
folder_in_cloud.png
....and add the cloud service you want.

Best regards.
by Dimitar - Tracker Supp
Thu Mar 01, 2018 8:49 am
Forum: PDF-XChange Editor
Topic: Print Preview and Printout is missing shapes
Replies: 11
Views: 451

Re: Print Preview and Printout is missing shapes

Hello schwaigst, Could you please send us few example files so we can investigate further the reason for this issue? Also, I want to ask you to update your PDF Editor to our latest version 7.0.324.3 You can download it at this location: https://www.tracker-software.com/product/downloads Best regards.
by Dimitar - Tracker Supp
Wed Feb 28, 2018 11:04 am
Forum: PDF-XChange Editor
Topic: PDF file preview not displayed in win explorer
Replies: 11
Views: 919

Re: PDF file preview not displayed in win explorer

Hello tarmiricmi, I believe that a complete re-installation may be necessary here. I've numbered the steps below to make them easier to follow: 1) Uninstall all products of ours that you have installed. Restart the computer. **Note: restarting the computer at all prompted points is a very large part...
by Dimitar - Tracker Supp
Wed Feb 28, 2018 10:56 am
Forum: PDF-XChange Editor
Topic: Distance tool - annotation upside down
Replies: 13
Views: 817

Re: Distance tool - annotation upside down

Hello qlaus,


Could you please give us a screenshot, so we can see what you see at your end?

Also, could you please provide us details about what version of the PDF Editor you are using?


Best regards.
by Dimitar - Tracker Supp
Fri Feb 23, 2018 9:20 am
Forum: PDF-XChange Editor
Topic: Word break in comment SOLVED
Replies: 3
Views: 475

Re: Word break in comment SOLVED

Hello Cyril,

What tool did you use to write comments?

If you use a text box, you can resize it so the words will not go to the next row.
words1.png
Best regards.
by Dimitar - Tracker Supp
Thu Feb 22, 2018 11:35 am
Forum: PDF-XChange Editor
Topic: how to fillable pdf?
Replies: 27
Views: 1494

Re: how to fillable pdf?

Hello Supa,

These are the names of the fields. Тhey are not visible when filling out data.
names_of_boxes.png
names_of_boxes.png (4.82 KiB) Viewed 1480 times
If you wish to have something visible indicating what should be filled in each field - you can add text captions next to them.

Best regards.
by Dimitar - Tracker Supp
Thu Feb 22, 2018 10:25 am
Forum: PDF-XChange Editor
Topic: how to fillable pdf?
Replies: 27
Views: 1494

Re: how to fillable pdf?

Hello Supa, Please take a look at this article: http://help.tracker-software.com/pdfxe6/index.html?form-toolbar_ed.html The article is based on version 6 but there is not much difference. The Form menu, in version 7 is located here: form_menu.JPG If you have any further questions, please do not hesi...
by Dimitar - Tracker Supp
Tue Feb 20, 2018 1:38 pm
Forum: PDF-XChange Editor
Topic: Hyperlink get lost printing an E-Mail from Outlook with PDF-XChange Standard
Replies: 5
Views: 343

Re: Hyperlink get lost printing an E-Mail from Outlook with PDF-XChange Standard

Hello fischer sports,

Could you please try to convert it instead of printing it, and see if you stil have this issue:


msg_convert_outlook.JPG



Best regards.
by Dimitar - Tracker Supp
Thu Feb 15, 2018 8:06 am
Forum: PDF-XChange Editor
Topic: Event Bar codes and bank statements
Replies: 17
Views: 1419

Re: Event Bar codes and bank statements

Hello myhealthylawn,

Could you please provide us with an example file ( files ) for further investigation?

If the file contains confidential information please send it to support@tracker-software.com


Best regards
by Dimitar - Tracker Supp
Wed Jan 31, 2018 3:02 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Is it possible to get "Send by E-mail" to open gmail?
Replies: 1
Views: 513

Re: Is it possible to get "Send by E-mail" to open gmail?

Hello 536b6f6f70, The Viewer is our older product and there were no options to set up the wya mail will be sent. Please try it's successor - the PDF XChange editor, where you can enter a Gmail account and set it to be used as default. Тhis will allow you to always send through this account no matter...
by Dimitar - Tracker Supp
Wed Jan 24, 2018 4:41 pm
Forum: PDF-XChange Editor
Topic: Stamp rotates when resized
Replies: 6
Views: 649

Re: Stamp rotates when resized

Hello gspence, The problem with this file comes from the fact that when creating the PDF, the content was rotated, but it was not the elements that got rotated, instead the whole coordinate system was turned, and this causes some issues as in this case when you try to resize stamps. This problem wil...
by Dimitar - Tracker Supp
Tue Jan 23, 2018 9:57 am
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 600

Re: Form field type 'image': can't delete once inserted

Hello claude vidal, Can I ask you to send us an example file with which you have this problem? I also want to ask you to please send us a screenshot of what you see at your end, when this file is open? If the file contains sensitive information, you may send it to support@tracker-software.com. Best ...
by Dimitar - Tracker Supp
Mon Jan 22, 2018 10:53 am
Forum: Editor plugins
Topic: Lost plug-in on Office 2007 SOLVED
Replies: 16
Views: 6703

Re: Lost plug-in on Office 2007 SOLVED

Hello sparkyguy, Could you please try to do a complete reinstallation of our software. To do this, please remove the product completely and install it again. As an additional option, you could also try to repair the installation of the Office Suite. Please give us feedback on the result. Thank you f...
by Dimitar - Tracker Supp
Wed Jan 17, 2018 4:09 pm
Forum: PDF-XChange Editor
Topic: 3D content support?
Replies: 6
Views: 409

Re: 3D content support?

:-)
by Dimitar - Tracker Supp
Wed Jan 17, 2018 3:47 pm
Forum: PDF-XChange Editor
Topic: 3D content support?
Replies: 6
Views: 409

Re: 3D content support?

Hello Ken,

Thank you for the kind words about our software.
We really appreciate those!

And sorry that we can't yet display 3D elements!

Best regards.
by Dimitar - Tracker Supp
Wed Jan 17, 2018 3:34 pm
Forum: PDF-XChange Editor
Topic: 3D content support?
Replies: 6
Views: 409

Re: 3D content support?

Hello Ken, Unfortunately at the moment we do not have this feature in our software. We had forward this suggestion to our dev team, to consider it in our future software builds. Unfortunately given how complex this is, and the lack of specification to follow that will ensure compatibility - we can n...
by Dimitar - Tracker Supp
Wed Jan 17, 2018 10:21 am
Forum: PDF-XChange Editor
Topic: How to use PDF-XChange Editor in preview pane of FreeCommander XE?
Replies: 16
Views: 751

Re: How to use PDF-XChange Editor in preview pane of FreeCommander XE?

Hi Impress, I do not think this a bug in our software because it seems to be working normally at my side. I suspect it is probably a Free Commander setup issue. Please check it's settings and specifically those for file visualization. If you have any further questions please do not hesitate to ask. ...
by Dimitar - Tracker Supp
Mon Jan 15, 2018 4:36 pm
Forum: PDF-XChange Editor
Topic: pages containing comments empty after upgrade to 7
Replies: 1
Views: 175

Re: pages containing comments empty after upgrade to 7

Hi Becritical,

Can you please send us a sample file so that we can take a look at the problem directly?
If the file is sensitive please send it to support@tracker-software.com with a link back to this topic and we will be happy to investigate this one for you!


Regards,
Dimitar
by Dimitar - Tracker Supp
Mon Jan 15, 2018 12:27 pm
Forum: PDF-XChange Editor
Topic: PDF previews broken with version 7 install
Replies: 9
Views: 566

Re: PDF previews broken with version 7 install

Hello researchguy007,


We are happy to know that your problem has been resolved!


Thank you for choosing our software.
Best Regards Tracker Software Support Team
by Dimitar - Tracker Supp
Mon Jan 15, 2018 12:14 pm
Forum: PDF-XChange Editor
Topic: V323.2 : presetting Home
Replies: 1
Views: 281

Re: V323.2 : presetting Home

Hello winkelmann, Is your below post in the right forum? You speak of tools but have posted in the Editor section. I would assume the post is about PDF tools and reply accordingly. I have just tested it and everything seems to be OK at my end. Every time I close the PDF Tools it stays at the same pl...
by Dimitar - Tracker Supp
Mon Jan 15, 2018 10:51 am
Forum: PDF-XChange Editor
Topic: How to use PDF-XChange Editor in preview pane of FreeCommander XE?
Replies: 16
Views: 751

Re: How to use PDF-XChange Editor in preview pane of FreeCommander XE?

Hello Impress, Can you tell me, is this what you are trying to achieve or are you trying to edit the file inside the FreeCommander? FreeCommmander.jpg I've just downloaded and tested it at my end - and the preview seems to be working just fine: Thank you for choosing our software. Best Regards Track...
by Dimitar - Tracker Supp
Mon Jan 15, 2018 9:27 am
Forum: PDF-XChange Editor
Topic: Cosmetic: Page Display
Replies: 1
Views: 209

Re: Cosmetic: Page Display

Hello Arnold, Thank you for contacting us and providing the information about this issue in our software. I will send a report about this problem to our dev team for fix it. A ticked for this issue was created. The ticket number is 4207 . Thank you for choosing our software. Best Regards Tracker Sof...