Search found 380 matches

by Radi - Tracker Supp
Tue Feb 21, 2017 10:47 am
Forum: PDF-XChange Editor
Topic: How to insert an image into an pdf document (as overlay)?
Replies: 3
Views: 529

Re: How to insert an image into an pdf document (as overlay)

Hello Matt, I believe that the Signatures and Initials is the perfect feature for this kind of operations. You can find it in the Main menu -> Document -> Signatures and Initials. Please take a look at the following article from our online help to find our more about this feature: http://help.tracke...
by Radi - Tracker Supp
Fri Jan 27, 2017 7:45 am
Forum: PDF-XChange Print Drivers
Topic: PDF Lite Append to stopped working
Replies: 5
Views: 1318

Re: PDF Lite Append to stopped working

Hi guys,

I can see that ticket #3791 is marked as 'Resolved'. The fix should be available in the next build of Lite (320), which is due to be released early February.

Regards,
Radi
by Radi - Tracker Supp
Wed Jan 25, 2017 9:08 am
Forum: PDF-XChange Viewer (End Users)
Topic: Shape of Text Box
Replies: 3
Views: 1053

Re: Shape of Text Box

:)
by Radi - Tracker Supp
Tue Jan 24, 2017 3:22 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange created form, save filled form in Adobe Reader
Replies: 5
Views: 527

Re: PDF-XChange created form, save filled form in Adobe Read

Hi Guys, @HaPe, some of the older versions of Adobe Reader were working in the described by me method. Perhaps they fixed this in the later ones. @Conti, could you please send us one of the files with which you experience this issue so we can check it at our end? If you do not wish to upload it to a...
by Radi - Tracker Supp
Tue Jan 24, 2017 11:58 am
Forum: PDF-XChange Editor
Topic: PDF-XChange created form, save filled form in Adobe Reader
Replies: 5
Views: 527

Re: PDF-XChange created form, save filled form in Adobe Read

Hello Conti, Welcome to the forum. When you create a fillable form with one Adobe's Pro products - they implement a special certificate in this file so the free Adobe Reader can save the text filled in the forms. Unfortunately, this certificate can be obtained only by a paid Adobe product and nothin...
by Radi - Tracker Supp
Tue Nov 29, 2016 2:08 pm
Forum: PDF-XChange Editor
Topic: Removing Bookmarks from a document
Replies: 3
Views: 311

Re: Removing Bookmarks from a document

Hi Peter,

You can view all bookmarks in your document from the Bookmarks Pane (Ctrl+B). You can also select and delete any number of bookmarks from this pane - just select them using your mouse and hit the Delete button on your keyboard.

Regards,
Radi
by Radi - Tracker Supp
Wed Nov 02, 2016 7:40 am
Forum: PDF-XChange Editor
Topic: Showing the page no. of bookmark
Replies: 5
Views: 540

Re: Showing the page no. of bookmark

Hello kongyiu9998,

I am afraid that this cannot be done automatically. However, you can rename the bookmarks and add their page number after their name, then you can re-arrange them with your mouse - drag/drop.

Regards,
Radi
by Radi - Tracker Supp
Wed Oct 26, 2016 6:53 am
Forum: PDF-XChange Editor
Topic: Draw a table
Replies: 5
Views: 653

Re: Draw a table

:)
by Radi - Tracker Supp
Thu Oct 06, 2016 6:54 am
Forum: PDF-XChange Editor
Topic: Multilanguage?
Replies: 3
Views: 398

Re: Multilanguage?

Hi 3DREAL, Welcome to the forum! About 85% of the Editor's/Viewer's features are free to use with the rest requiring a license. You can use all features, but please note that using one of the licensed features without a valid license will result in 'Buy now' stamps on top of every page of your final...
by Radi - Tracker Supp
Thu Oct 06, 2016 6:44 am
Forum: PDF-XChange Editor
Topic: Window position changes
Replies: 9
Views: 853

Re: Window position changes

Hello Zunar,

You can upload the video online and send us a link or send us the video directly.
In both cases - please use support@tracker-software.com
Please include a link to this forum topic in the e-mail.

Regards,
Radi
by Radi - Tracker Supp
Wed Sep 21, 2016 9:32 am
Forum: PDF-XChange Editor
Topic: Options 'Save as' dialog dissappeared after update
Replies: 1
Views: 321

Re: Options 'Save as' dialog dissappeared after update

Hello Gerard82, I've tested printing from both PDF-XChange Lite and PDF-XChange Standard and the save as dialogue is always shown for me. Please make sure that this option is enabled in your printer's preferences (Save tab), see the attached screenshot. To access your printer's preferences - please ...
by Radi - Tracker Supp
Tue Sep 20, 2016 6:31 am
Forum: PDF-XChange Editor
Topic: Window maximization in Build 318
Replies: 3
Views: 446

Re: Window maximization in Build 318

Hi Sandstone,

This is a known problem in the current build of the Editor and our developers are already investigating it.
Meanwhile, you can try using the workaround from the following topic:
http://www.tracker-software.com/forum3/ ... 86#p104686

Regards,
Radi
by Radi - Tracker Supp
Thu Sep 15, 2016 11:48 am
Forum: PDF-Tools
Topic: PDF Topols Version 6.0 does not work
Replies: 10
Views: 1425

Re: PDF Topols Version 6.0 does not work

Hello RdelaRoza, It seems like something went wrong during the installation process. Please try to uninstall all Tracker Software products from your computer and then re-install using the latest version of PDF-XChange PRO. You can find the installer here: http://www.tracker-software.com/PDFXPro6.zip...
by Radi - Tracker Supp
Wed Sep 14, 2016 2:07 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor installation packages
Replies: 1
Views: 362

Re: PDF-XChange Editor installation packages

Hello Willy, You are correct, the installer is the same and the difference is made by the installed license (Editor or Editor Plus). This behaviour is intentional, we believe that there will be many more complaints from new users that are looking for a specific installer for the Editor Plus if we re...
by Radi - Tracker Supp
Tue Sep 13, 2016 1:32 pm
Forum: PDF-XChange Editor
Topic: Print file name automatically on page 1 of document?
Replies: 5
Views: 553

Re: Print file name automatically on page 1 of document?

Hello Ralf, Unfortunately there is no automatic way to add the file name during the print process. However, you can add it manually using the Watermarks feature (Document -> Watermarks -> Add...) You can select the File name macro from the macro list and place the watermark on a desired location/pag...
by Radi - Tracker Supp
Fri Aug 26, 2016 8:42 am
Forum: PDF-XChange Editor
Topic: Splitting pages & weblinks
Replies: 12
Views: 1125

Re: Splitting pages & weblinks

Hello HaPe, I was able to reproduce both problems and created two tickets in our internal system so our developers can investigate the problems: RT#3633 Editor 317.1: Splitting a page removes all links on the page. RT#3634 Editor 317.1: Undoing a split page closes the Editor. Please refer to the abo...
by Radi - Tracker Supp
Wed Aug 24, 2016 10:36 am
Forum: PDF-XChange Viewer (End Users)
Topic: is the [pdf-xchange viewer 2.5 317.1] free for use ?
Replies: 1
Views: 859

Re: is the [pdf-xchange viewer 2.5 317.1] free for use ?

Hello 898746163, Welcome to our forums. You can use the free version of the Viewer for any purpose (even commercial) provided you do not charge your clients specifically for the use of the Viewer or profit from its distribution. Please note that about 85% of the features in the Viewer are free to us...
by Radi - Tracker Supp
Tue Aug 23, 2016 9:09 am
Forum: PDF-Tools
Topic: No additional language support?
Replies: 5
Views: 1213

Re: No additional language support?

Hi RHelenius,

I'll report the current installation behaviour to our developers.

Regards,
Radi
by Radi - Tracker Supp
Tue Aug 23, 2016 7:10 am
Forum: PDF-Tools
Topic: No additional language support?
Replies: 5
Views: 1213

Re: No additional language support?

Hi RHelenius, Welcome to the forum! The additional languages are installed by default in the Editor's folder. If you would like to use them in PDF Tools, you would have to copy the desired OCR language files manually. Just copy the files from C:\Program Files\Tracker Software\PDF Editor\PluginsData\...
by Radi - Tracker Supp
Tue Aug 16, 2016 8:01 am
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 28
Views: 1940

Re: Find and replace text function?

Hi iberger,

I'm sorry, but we still do not have a fixed release date for this feature.

Regards,
Radi
by Radi - Tracker Supp
Mon Aug 15, 2016 9:23 am
Forum: PDF-XChange Editor
Topic: How can i export the PDF file that i have modified as PDF
Replies: 2
Views: 426

Re: How can i export the PDF file that i have modified as PD

Hello chong, Welcome to our forums. I am afraid that you cannot export a PDF file to a read only PDF file. However, you can protect your files by adding a security password. Please take a look at the following knowledge base articles to find out how to secure a document: How do I secure a document w...
by Radi - Tracker Supp
Fri Jul 29, 2016 8:15 am
Forum: PDF-XChange Editor
Topic: How to activate the ToolBar below the MenuBar?
Replies: 1
Views: 410

Re: How to activate the ToolBar below the MenuBar?

Hi dxcarnadi,

It seems like you've minimized your toolbar. Please try maximizing it from the small triangle icon located on the right side of the window (see the attached screenshot).

Regards,
Radi
by Radi - Tracker Supp
Fri Jul 29, 2016 7:09 am
Forum: PDF-XChange Editor
Topic: Merge PDFs on one page/sheet
Replies: 12
Views: 1587

Re: Merge PDFs on one page/sheet

Hi Daniel,

Please try combining the two files first and then print them as Will suggested.
You can combine files from File -> New Document -> Combine files into a single PDF.

Regards,
Radi
by Radi - Tracker Supp
Fri Jul 29, 2016 7:06 am
Forum: PDF-XChange Editor
Topic: Listing / Downloading comments
Replies: 1
Views: 398

Re: Listing / Downloading comments

Hi dcrichmond, Welcome to the forum. This is the normal information you see when you summarise your comments. If the comments include any text in their pop-up - it will also be shown in the summary. To add a comment to your highlights just double click any highlight and type in the text you would li...
by Radi - Tracker Supp
Thu Jul 28, 2016 1:36 pm
Forum: PDF-XChange Editor
Topic: text box
Replies: 9
Views: 1178

Re: text box

Hi HaPe,

Thanks for this helpful suggestion.

Regards,
Radi
by Radi - Tracker Supp
Thu Jul 28, 2016 1:35 pm
Forum: PDF-XChange Editor
Topic: Printer driver v6 always resets scaling to 100%
Replies: 18
Views: 1936

Re: Printer driver v6 always resets scaling to 100%

Hi Michael,

It seems like you did not upload your screenshots. Please archive them before attaching them to your post. Thanks.

Regards,
Radi
by Radi - Tracker Supp
Thu Jul 28, 2016 11:04 am
Forum: PDF-XChange Editor
Topic: default style
Replies: 6
Views: 889

Re: default style

Hello shay,

Please take a look at the following knowledge base article to find our how to change the default text used in the typewriter or text box tools:
https://www.tracker-software.com/knowledgebase/140

Regards,
Radi
by Radi - Tracker Supp
Thu Jul 28, 2016 10:56 am
Forum: PDF-XChange Editor
Topic: text box
Replies: 9
Views: 1178

Re: text box

Hello Shay, The easiest way to place your text box in the centre of the page is: 1. Place your text box on the desired height of the page. 2. Select the box and go to Object -> Transform selection. 3. Enter the X coordinate of the box manually so it is placed in the middle of the page. For example i...
by Radi - Tracker Supp
Wed Jul 27, 2016 2:30 pm
Forum: PDF-XChange Editor
Topic: Printer driver v6 always resets scaling to 100%
Replies: 18
Views: 1936

Re: Printer driver v6 always resets scaling to 100%

Hi Michael, I've just tested some older builds of PDF-XChange Lite and it seems like this bug was not present in the one I tested (308.2) and also your license key should work with it. Please try it and check if everything works as intended: http://www.docu-track.co.uk/builds/5.5.308.2/PDFX5SA_LE.zi...
by Radi - Tracker Supp
Wed Jul 27, 2016 8:01 am
Forum: PDF-XChange Editor
Topic: Printer driver v6 always resets scaling to 100%
Replies: 18
Views: 1936

Re: Printer driver v6 always resets scaling to 100%

Hi Michael,

This is a known problem. Our developers are working on resolving it, but unfortunately we do not have an estimate release date for a fix yet.

Regards,
Radi
by Radi - Tracker Supp
Tue Jul 26, 2016 1:13 pm
Forum: Editor plugins
Topic: How to use PDF-XChange Viewer with Editor IE plugin
Replies: 3
Views: 2450

Re: How to use PDF-XChange Viewer with Editor IE plugin

Hello Jukka,

Welcome to the forum.

I am not sure I understand what you would like to do.
Could you please specify if you would like to use the Viewer from within IE or the Editor?

Please note that the Viewer is no longer developed. This product has been replaced by the Editor.

Regards,
Radi
by Radi - Tracker Supp
Tue Jul 26, 2016 12:36 pm
Forum: PDF-Tools
Topic: File size of OCRed PDF docs
Replies: 11
Views: 1691

Re: File size of OCRed PDF docs

Hi cajuba,

Unfortunately, there are no updates in this ticket at the moment.
I'll request one and get back to you when I have any information on the subject.

Regards,
Radi
by Radi - Tracker Supp
Mon Jul 25, 2016 1:29 pm
Forum: PDF-XChange Editor
Topic: page number
Replies: 4
Views: 582

Re: page number

:)
by Radi - Tracker Supp
Thu Jul 21, 2016 12:50 pm
Forum: PDF-XChange Editor
Topic: page number
Replies: 4
Views: 582

Re: page number

Hello Shay,

Please open the Editor and go to the main menu -> View -> Toolbars and enable the Document Navigation Toolbar.

Regards,
Radi
by Radi - Tracker Supp
Tue Jul 19, 2016 11:43 am
Forum: PDF-XChange Viewer (End Users)
Topic: How do I paste chinese text into the Text Box Tool?
Replies: 3
Views: 1012

Re: How do I paste chinese text into the Text Box Tool?

Hello paleywiener,

The Viewer is no longer developed. This product has been replaced by the PDF-XChange Editor:
http://www.tracker-software.com/product ... nge-editor

Please try to install the Editor and check if the problem persists.

Regards,
Radi
by Radi - Tracker Supp
Tue Jul 19, 2016 7:15 am
Forum: PDF-XChange Viewer (End Users)
Topic: How do I paste chinese text into the Text Box Tool?
Replies: 3
Views: 1012

Re: How do I paste chinese text into the Text Box Tool?

Hi paleywiener, I've tried to copy/paste this symbol and some more random ones translated by google translate and did not experience any problems. Please check your Editor's version (Help -> About) and if it is not the latest one (317.1) update and test if the problem persists in the new version. Yo...
by Radi - Tracker Supp
Tue Jul 19, 2016 6:48 am
Forum: PDF-XChange Editor
Topic: lost ability to edit on a page
Replies: 4
Views: 457

Re: lost ability to edit on a page

Hi Maverick8080, By flattening a page - all comments on it will become base content and copy/paste of base content is not possible at the moment. Please note that this is a one way operation and cannot be reversed, save a copy prior to doing this if you still wish to have your annotations editable y...
by Radi - Tracker Supp
Mon Jul 11, 2016 6:41 am
Forum: PDF-XChange Editor
Topic: Text boxes and exporting comments
Replies: 12
Views: 1214

Re: Text boxes and exporting comments

Hi asbic consultants ltd, claude vidal, @asbic consultants ltd, please do send the files to support@tracker-software.com and include a link to this topic. @claude vidal, you shouldn't experience this problem in the newer versions of our updater. Some of the possible reasons for this behaviour might ...
by Radi - Tracker Supp
Fri Jul 08, 2016 9:08 am
Forum: PDF-XChange Editor
Topic: Text boxes and exporting comments
Replies: 12
Views: 1214

Re: Text boxes and exporting comments

Hello Bruce, Thank toy for the post and your question. I, personally, haven't seen this behaviour before, but one of my colleagues in the office has and suggested to test it in latest version of the Editor. Please update and check if the problem persists in version 317.1. You can find the latest ver...
by Radi - Tracker Supp
Thu Jul 07, 2016 7:50 am
Forum: PDF-XChange Editor
Topic: About the 'New Window' function
Replies: 11
Views: 1070

Re: About the 'New Window' function

Hello kongyiu9998, New window is a place-holder for a function that has not been implemented yet and cannot be used for now. If you would like to open one of the already opened documents in your Editor in a new window, just drag its tab and drop it on the location you would like to place the new win...
by Radi - Tracker Supp
Wed Jul 06, 2016 8:48 am
Forum: PDF-XChange Editor
Topic: Signatures and Initials
Replies: 5
Views: 693

Re: Signatures and Initials

:D
by Radi - Tracker Supp
Tue Jul 05, 2016 11:08 am
Forum: PDF-XChange Editor
Topic: Problem with update
Replies: 1
Views: 465

Re: Problem with update

Hello Alan, We are aware of this issue. It is related to some of our older builds and it should be fixed in the latest installers. Please try to uninstall all Tracker Software products from your computer and then try to download and install them manually. You can find the latest version of our produ...
by Radi - Tracker Supp
Tue Jul 05, 2016 7:03 am
Forum: PDF-XChange Editor
Topic: Signatures and Initials
Replies: 5
Views: 693

Re: Signatures and Initials

Hello Georg5,

Please try to look for your signature files in the following folder:
C:\Users\<<USER>>\AppData\Roaming\Tracker Software\PDFXEditor\3.0\Security

Copying the the signature files in this folder to another computer should transfer them to the new machine.

Regards,
Radi
by Radi - Tracker Supp
Tue Jul 05, 2016 6:53 am
Forum: PDF-XChange Editor
Topic: Print Server Properties Forms not showing in page list
Replies: 7
Views: 1004

Re: Print Server Properties Forms not showing in page list

Hi David,

I'll discuss this with our developers on our next meeting.
I'll ask them if we can increase the amount of standard sizes and if it is possible to show the sizes created by the print server.

Regards,
Radi
by Radi - Tracker Supp
Mon Jul 04, 2016 6:54 am
Forum: PDF-XChange Editor
Topic: Print Server Properties Forms not showing in page list
Replies: 7
Views: 1004

Re: Print Server Properties Forms not showing in page list

Hi David, The page sizes that PDF-XChange Standard is using are stored in special Windows registry key(s) created by our printer on installation or when you add a new form. Print server would not know where to write the appropriate registry entries and that's why Standard cannot see your new forms. ...
by Radi - Tracker Supp
Fri Jul 01, 2016 11:49 am
Forum: PDF-XChange Viewer (End Users)
Topic: Synchronous scrolling?
Replies: 7
Views: 2480

Re: Synchronous scrolling?

Hello huusa,

Thank you for the post.

We do not have such a feature in the Editor.
I'll contact our developers and ask for an update on the ticket.

Regards,
Radi