Search found 408 matches

by Radi - Tracker Supp
Mon May 04, 2020 11:44 am
Forum: PDF-XChange Editor
Topic: Best "lite" PDF Reader for Windows??
Replies: 0
Views: 232

Re: Best "lite" PDF Reader for Windows??

Hello lakshadvio, I'd recommend using our PDF-XChange Editor. You can customize the tabs of your ribbon interface and place only the tools you are using on them. You can red more about how to customize the Editor's toolbars from the following knowledge base article: How do I Customize toolbars in th...
by Radi - Tracker Supp
Tue Apr 28, 2020 7:07 am
Forum: PDF-XChange Editor
Topic: STRG (Ctrl) + C does not work by keyboard
Replies: 3
Views: 240

Re: STRG (Ctrl) + C does not work by keyboard

Hello EWG.Zunz,

This is a knows issue with build 337 of our products. Please update and the issue will disappear.

You can always find the latest version of our products here:
https://www.tracker-software.com/product/downloads

Regards,
Radi
by Radi - Tracker Supp
Mon Apr 27, 2020 11:37 am
Forum: PDF-XChange Editor
Topic: Highlight Tool
Replies: 1
Views: 160

Re: Highlight Tool

Hello mwolasky,

Could you please provide one of the documents with which you experience this behavior so we can test it on our end?

We advise you to send us the document via e-mail at support@tracker-software.com. Especially if the file contains confidential data.

Regards,
Radi
by Radi - Tracker Supp
Mon Apr 27, 2020 10:27 am
Forum: PDF-XChange Editor
Topic: Combine multiple pdf like image (with Comment/title) SOLVED
Replies: 3
Views: 298

Re: Combine multiple pdf like image (with Comment/title) SOLVED

Hello Bernard, I am afraid that we do not offer such an option when combining documents, however, you can add a bookmark for each document when combining them so you can easily navigate to this document in the combined PDF. You can find this option in the Options section of the combine files dialogu...
by Radi - Tracker Supp
Mon Apr 27, 2020 7:12 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: BUG: Ctrl+C doesn't work on OCR'ed text
Replies: 1
Views: 121

Re: BUG: Ctrl+C doesn't work on OCR'ed text

Hello Karyudo, This is a known issue with the current version of the Editor. It is related to the panes such a Bookmarks Pane etc. - when one of these is enabled, Ctrl+C doesn't work as intended. This issue will be resolved in the next version of the Editor. Meanwhile, you can use Right click -> Cop...
by Radi - Tracker Supp
Mon Apr 27, 2020 7:09 am
Forum: PDF-XChange Editor
Topic: How can I get a proper 2-Up thumbnail preview?
Replies: 1
Views: 94

Re: How can I get a proper 2-Up thumbnail preview?

Hello Karyudo,

I am afraid that we do not have such an option for the thumbnails pane. However, you can set this kind of display in the main Editor's window. To do so, you must enable Two Pages/Two Pages Continuous view and the Show Cover Page in Two Pages View option.
image.png
Regards,
Radi
by Radi - Tracker Supp
Mon Apr 27, 2020 6:58 am
Forum: PDF-XChange Editor
Topic: Add a watermark on the PDF pages
Replies: 1
Views: 127

Re: Add a watermark on the PDF pages

Hello nounours18200, You can add a Watermark to a PDF document using the Watermark tool available from the Organize tab of the Editor. If you would like to read more about this tool and how to use it, please check the following knowledge base article: How do I add a watermark to each page of a docum...
by Radi - Tracker Supp
Mon Mar 16, 2020 7:57 am
Forum: PDF-Tools
Topic: 1 DIN A3 --> 2 DIN A 4
Replies: 4
Views: 284

Re: 1 DIN A3 --> 2 DIN A 4

Hi Ovg, thanks for you help :)

Regards,
Radi
by Radi - Tracker Supp
Tue Jan 14, 2020 1:08 pm
Forum: PDF-XChange Editor
Topic: Watermark appears on *free* features in unlicensed Editor
Replies: 3
Views: 234

Re: Watermark appears on *free* features in unlicensed Editor

Hello vada,

The PDF-XChange Lite included in the Editor's package is not free to use. You need to disable it during the installation in order to keep the free for home version installed earlier.

Regards,
Radi
by Radi - Tracker Supp
Tue Jan 14, 2020 1:00 pm
Forum: PDF-XChange Editor
Topic: garbled text
Replies: 9
Views: 667

Re: garbled text

Hello gollux, I've checked your document and everything looks good on my end (see the screenshot below). image.png Please make sure that you are using the latest version of the Editor - build 336. If you are using an older version, please update and check if the problem persists in the new build. Yo...
by Radi - Tracker Supp
Fri Jan 03, 2020 12:38 pm
Forum: PDF-XChange Editor
Topic: portable version: settings to tools are not saved
Replies: 7
Views: 522

Re: portable version: settings to tools are not saved

Hello Paro, Please note that the pre-sets that come with the Editor cannot be edited. Any changes made for them will be reset the next time you start the Editor. If you would like to create your own custom styles, please clone one of the existing styles and then make the desired changes to it. You c...
by Radi - Tracker Supp
Fri Jan 03, 2020 11:46 am
Forum: Touchscreen Devices
Topic: Blacked out icons
Replies: 3
Views: 446

Re: Blacked out icons

:)
by Radi - Tracker Supp
Thu Jan 02, 2020 8:34 am
Forum: Touchscreen Devices
Topic: Blacked out icons
Replies: 3
Views: 446

Re: Blacked out icons

Hello llama_thumper, This is a known issue present in some of the older builds of the Editor. Please update the Editor to the latest build (335) and this issue will disappear. You can always find the latest version of our products here: https://www.tracker-software.com/product/downloads Regards, Radi
by Radi - Tracker Supp
Thu Jan 02, 2020 8:27 am
Forum: PDF-XChange Editor
Topic: Upgrade to lower costs
Replies: 1
Views: 148

Re: Upgrade to lower costs

Hello Carp, You can upgrade your license to PDF-XChange Editor Plus from the Upgrade Options tab located on the main page of your www.tracker-software.com account. You will receive a discount towards the new license depending on the time that passed since your last maintenance plan expiration date. ...
by Radi - Tracker Supp
Fri Dec 13, 2019 7:23 am
Forum: PDF-XChange Editor
Topic: "Update" can't connect
Replies: 1
Views: 143

Re: "Update" can't connect

Hello Hobbes2, This usually indicates that something is preventing our updater from working properly. This might be your firewall or an anti-virus software. Please try to add the updater in your allowed/trusted files and try to update again. Alternatively, you can download the latest version of our ...
by Radi - Tracker Supp
Thu Dec 12, 2019 9:46 am
Forum: PDF-XChange Editor
Topic: After registration - the DEMO marks still appears
Replies: 3
Views: 196

Re: After registration - the DEMO marks still appears

Hello Monika,

You can read more about the "Buy now" stamps and how to remove them from the following knowledge base article:
How do I Remove Watermarks from my Document, and why are they there?

Regards,
Radi
by Radi - Tracker Supp
Mon Dec 09, 2019 1:17 pm
Forum: PDF-XChange Editor
Topic: 6px Typewriter Tool Text
Replies: 1
Views: 145

Re: 6px Typewriter Tool Text

Hello standish-001, Please note that the pre-sets that come with the Editor cannot be edited. Any changes made for them will be reset the next time you start the Editor. If you would like to create your own custom styles, please clone one of the existing styles and then make the desired changes to i...
by Radi - Tracker Supp
Fri Dec 06, 2019 6:27 am
Forum: PDF-XChange Editor
Topic: How to preserve pane configuration for each pdf opened
Replies: 4
Views: 289

Re: How to preserve pane configuration for each pdf opened

Hello litepegasus,

I am afraid that you cannot set a custom pane view for each opened document. These are shared for all opened documents and when you show/hide a pane for one of the opened documents, the same changes will show for the rest of the documents.

Regards,
Radi
by Radi - Tracker Supp
Fri Dec 06, 2019 6:21 am
Forum: PDF-Tools
Topic: Create Multiple Merge PDF files
Replies: 1
Views: 432

Re: Create Multiple Merge PDF files

Hello Neil.Elliott, There are several options in the Split/Merge tool that control how many documents will be created in the end. Please use the Method drop down menu to select how the tool behaves. If the automatic tools are not precise enough, you can also arrange the pages and move them from docu...
by Radi - Tracker Supp
Thu Dec 05, 2019 1:54 pm
Forum: PDF-XChange Editor
Topic: Stamp on more than one Document
Replies: 1
Views: 140

Re: Stamp on more than one Document

Hello Wiit, I am afraid that you cannot place a stamp on multiple documents at a time. You might be able to to do something similar using PDF Tools and the Add Watermark Tool. You can read more about this tool in the following article from our online manual: https://help.tracker-software.com/pdfxt8/...
by Radi - Tracker Supp
Tue Nov 19, 2019 7:25 am
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 54
Views: 4610

Re: Properties pane

Hello SFBAguy,

I am happy to hear that the issue is finally resolved after the complete re-install of your OS.

Regards,
Radi
by Radi - Tracker Supp
Tue Nov 19, 2019 7:12 am
Forum: PDF-XChange Editor
Topic: OCR not working
Replies: 4
Views: 456

Re: OCR not working

Hi Cedric, I am afraid that I couldn't find your e-mail in our database, could you please re-send it? About the file, you can upload it to a dropbox and include a link to it in your e-mail. Alternatively, you can upload it to our file server. You can find instructions on how to do this here: https:/...
by Radi - Tracker Supp
Tue Nov 12, 2019 11:31 am
Forum: PDF-Tools
Topic: Area tool - Remove a small area from larger area
Replies: 3
Views: 486

Re: Area tool - Remove a small area from larger area

Hello Tom, If the Area annotation is already complete, I am afraid that you cannot remove a small part of it, you can only move the control points. While creating the area, you can try to isolate the area which you do not want to calculate using control points (see example below). image.png You can ...
by Radi - Tracker Supp
Tue Oct 29, 2019 1:12 pm
Forum: PDF-XChange Editor
Topic: Renewing and co-terming support?
Replies: 1
Views: 409

Re: Renewing and co-terming support?

Hello zoltank, We can consolidate your licenses into a larger volume license pack or co-term their maintenance plans. Please contact us on sales@tracker-software.com with further information about the current number of licenses you own and the number of users you need to cover so we can advise which...
by Radi - Tracker Supp
Tue Oct 29, 2019 1:00 pm
Forum: PDF-XChange Editor
Topic: Comment Tool
Replies: 1
Views: 442

Re: Comment Tool

Hello qguh, The tools located in the Format tab are dynamically generated depending on the currently selected tool. You can move tools located in the Format tab to another bab or a custom toolbar created by you. However, you cannot move the entire Format tab and place it on a different toolbar/tab. ...
by Radi - Tracker Supp
Fri Oct 18, 2019 6:10 am
Forum: PDF-XChange Editor
Topic: How can I create a button to start a java script?
Replies: 11
Views: 1673

Re: How can I create a button to start a java script?

Hi Karyudo,

Please check my answer in your dedicated topic about this Javascript button:
viewtopic.php?f=7&t=33303&p=137305#p137305

Regards,
Radi
by Radi - Tracker Supp
Mon Oct 14, 2019 11:49 am
Forum: PDF-XChange Editor
Topic: Searching words in Searchable PDF's using non-English languages
Replies: 7
Views: 785

Re: Searching words in Searchable PDF's using non-English languages

Hello elhanan, It seems like you attached the wrong file. Could you please provide a sample PDF file in which we can see the issue? Also, please do send us a screenshot of your OCR settings. If the file is confidential, please do not post it on the forum. Instead, send it to us via e-mail at support...
by Radi - Tracker Supp
Tue Oct 08, 2019 11:18 am
Forum: PDF-XChange Editor
Topic: Free version, how to set Page Numbers
Replies: 1
Views: 226

Re: Free version, how to set Page Numbers

Hello seniorandre, When you use the Number Pages tool, you change the numbers that appear under the thumbnails for each page in the Thumbnails Pane. However, in order to be able to see the changes you made with this tool, you need to enable the "Use logical page numbers" option located in File -> Pr...
by Radi - Tracker Supp
Fri Sep 20, 2019 12:22 pm
Forum: PDF-XChange Editor
Topic: Editing internal links in PDF file
Replies: 8
Views: 486

Re: Editing internal links in PDF file

Hello Scott,

I've just replied to your e-mail. Let's continue the conversation there.

Regards,
Radi
by Radi - Tracker Supp
Thu Sep 19, 2019 12:38 pm
Forum: PDF-XChange Editor
Topic: Editing internal links in PDF file
Replies: 8
Views: 486

Re: Editing internal links in PDF file

Hello Scott, Have you tried to use the Links pane and/or the Link tool to modify the existing links instead of re-creating them? You can find the Link pane from View -> Panes -> Links and the Link tool in Home -> Create Link. If the above do not work for you, please provide a sample PDF document so ...
by Radi - Tracker Supp
Thu Sep 19, 2019 12:01 pm
Forum: PDF-XChange Editor
Topic: Distance Tool Caption 'Properties'
Replies: 3
Views: 284

Re: Distance Tool Caption 'Properties'

Hello MJN, You can change the caption of a distance object from its comment pop-up (Double click the annotation). Any changes in the format of the text in this pop-up will be shown in the caption of the distance object. image.png If you would like to keep the changes for future annotation of this ty...
by Radi - Tracker Supp
Tue Sep 17, 2019 8:24 am
Forum: PDF-Tools
Topic: Secure PDF
Replies: 9
Views: 1652

Re: Secure PDF

:)
by Radi - Tracker Supp
Wed Sep 04, 2019 7:46 am
Forum: PDF-XChange Editor
Topic: Additional Metadata
Replies: 3
Views: 357

Re: Additional Metadata

:)
by Radi - Tracker Supp
Mon Sep 02, 2019 6:04 am
Forum: PDF-XChange Editor
Topic: OCR function withdrawal SOLVED
Replies: 1
Views: 269

Re: OCR function withdrawal SOLVED

Hello dennislima777,

We have not removed any features from our products.
If you do not own the Enhanced OCR Plugin, you might need to switch back to the Default OCR engine. You can do this from File -> Preferences -> OCR.
image.png
Regards,
Radi
by Radi - Tracker Supp
Wed Aug 28, 2019 8:47 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: question(version8): Russian OCR pack
Replies: 8
Views: 1381

Re: question(version8): Russian OCR pack

Hello SashaChernykh,

I am afraid that at the moment we do not have an estimate on when Russian will be available in the Enhanced OCR.

Meanwhile, you please use Bulgarian as an alternative Cyrillic OCR language.

Regards,
Radi
by Radi - Tracker Supp
Wed Aug 28, 2019 8:37 am
Forum: PDF-XChange Editor
Topic: Font in Typewriter/Text Box tools not working in v8.0.332
Replies: 5
Views: 489

Re: Font in Typewriter/Text Box tools not working in v8.0.332

Hello Joxon, I was able to reproduce this issue on my end and forwarded it to our development team for investigation. Meanwhile, if you re-apply the default style, the font will change correctly. You can do this using the Apply Default Style button located in the Format tab. image.png Regards, Radi
by Radi - Tracker Supp
Tue Aug 27, 2019 5:25 am
Forum: PDF-XChange Translators
Topic: Portuguese Brazilian (pt-BR) Translation
Replies: 48
Views: 13359

Re: Portuguese Brazilian (pt-BR) Translation

Hi Helio,

Thanks for the new translation files. I've forwarded them to our dev team.

Regards,
Radi
by Radi - Tracker Supp
Tue Jul 30, 2019 5:44 am
Forum: PDF-XChange Editor
Topic: Windows 10 multitask SOLVED
Replies: 3
Views: 367

Re: Windows 10 multitask SOLVED

Hello mwolasky, Welcome to our forums. You can open a PDF document in a separate window of the Editor by dragging its tab outside the current Editor's window. You can also enable the "Open each new document in a new window" option to automate this. You can find this option from File -> Preferences -...
by Radi - Tracker Supp
Tue Jul 23, 2019 10:07 am
Forum: PDF-XChange Editor
Topic: How to auto-activate "Edit" mode after new pdf is dragged/opened?
Replies: 1
Views: 218

Re: How to auto-activate "Edit" mode after new pdf is dragged/opened?

Hello Matt, I am afraid that you cannot set the Edit tool to be your default tool. However, you can 'make' the Editor to remember your last used tool or use the currently selected tool for any newly opened documents. You can find these settings from File -> Preferences -> Tools. image.png You can al...
by Radi - Tracker Supp
Tue May 28, 2019 7:12 am
Forum: PDF-XChange Editor
Topic: Version mess up when downgrading the version SOLVED
Replies: 3
Views: 482

Re: Version mess up when downgrading the version SOLVED

Hello Peter, I've tried to install/re-install both version 324.2 and 324.3 and I didn't experience similar issue on my end. I think some remnant files from old installations might be messing with your Editor. Please uninstall all versions of our products from your computer, clear any remaining files...
by Radi - Tracker Supp
Tue May 07, 2019 8:04 am
Forum: PDF-Tools
Topic: Merge PDF and Rename Form Fields
Replies: 3
Views: 1794

Re: Merge PDF and Rename Form Fields

Hello swissmautzi,

Welcome to our forums.

I am afraid that this option is not available in PDF Tools at the moment. I'll inform our development team about this and ask them to consider implementing this in PDF Tools.

Regards,
Radi
by Radi - Tracker Supp
Wed Apr 24, 2019 7:22 am
Forum: PDF-Tools
Topic: How to open PDF in PDF-Tools 7 builid 327.1 SOLVED
Replies: 5
Views: 3246

Re: How to open PDF in PDF-Tools 7 builid 327.1 SOLVED

Hello posword, You can use PDF Tools to extract images from your PDF documets. Just double click the Extract Images from PDF tool, select the document and the output folder and all images from your document will be extracted to the selected output folder. If you would like to read more about this to...
by Radi - Tracker Supp
Wed Apr 24, 2019 6:36 am
Forum: PDF-Tools
Topic: How to open PDF in PDF-Tools 7 builid 327.1 SOLVED
Replies: 5
Views: 3246

Re: How to open PDF in PDF-Tools 7 builid 327.1 SOLVED

Hello posword,

PDF Tools is a batch processing tool and it cannot open PDF files directly.

If you would like to view your PDF documents, please use the PDF-XChange Editor.

Regards,
Radi
by Radi - Tracker Supp
Tue Apr 09, 2019 12:20 pm
Forum: PDF-XChange Editor
Topic: Hide specific comments
Replies: 1
Views: 380

Re: Hide specific comments

Hello mozillafi, You can show/hide specific comments from the Comments pane (Ctrl+M). Once you navigate to this pane, please press the Settings button, then go to Show Comments -> By Type. Just add a Tick to the type of comments you would like to be shown or click on All to show all comments. image....