Search found 40 matches

by inga78
Mon Jan 20, 2020 8:22 am
Forum: PDF-XChange Editor
Topic: PDF XChange Editor preview handler hangs SOLVED
Replies: 5
Views: 1244

Re: PDF XChange Editor preview handler hangs SOLVED

Hi there,

so far after updating to current release it seems that the bug is fixed.

Thanks a lot for the support. The call can be closed.

Kind regards
Inga
by inga78
Wed Jan 15, 2020 7:57 am
Forum: PDF-XChange Editor
Topic: PDF XChange Editor preview handler hangs SOLVED
Replies: 5
Views: 1244

Re: PDF XChange Editor preview handler hangs SOLVED

Hello,

because of some issues interacting with one of our applications that needs an older version of PDF XChange (V7 insteat of V8).

But I will give V8 a try and report back after testing .



Kind regards
Inga
by inga78
Tue Jan 14, 2020 3:23 pm
Forum: PDF-XChange Editor
Topic: PDF XChange Editor preview handler hangs SOLVED
Replies: 5
Views: 1244

PDF XChange Editor preview handler hangs SOLVED

Hello there, sometimes the preview handler in Outlook 2013 (32 Bit) with PDF XChange Editor v7.0.328.2 hangs. previewhandler.png We are using PDF XChange Editor on our Terminal-Server Farm and it seems, that the preview handler hangs, when a lot of users are logged on to the servers. I've checked th...
by inga78
Thu Nov 28, 2019 10:57 am
Forum: PDF-XChange Editor
Topic: Insert BMP-File into dynamic stamps
Replies: 3
Views: 856

Re: Insert BMP-File into dynamic stamps

Ok, thank you for the fast reply. Apart from this, PDF XChange is a great product !
by inga78
Thu Nov 28, 2019 9:51 am
Forum: PDF-XChange Editor
Topic: Insert BMP-File into dynamic stamps
Replies: 3
Views: 856

Insert BMP-File into dynamic stamps

Hi there, is it possbile to insert a BMP-file from a share to a dynamic stamp ? For example we need to insert a signature from a network-share into a customized dynamic stamp. The BMP-file has the name of the login-user name: X:\SIGNATURE\%USERNAME%.bmp We haven't found any javascript example to do ...
by inga78
Fri Mar 15, 2019 11:38 am
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents SOLVED
Replies: 50
Views: 11163

Re: Explorer crashes with enabled preview of PDF-documents SOLVED

Hello,

I have regshoted the changes and import them via startup-script.
Now any handlers are set (see attachment).

So I will wait, if explorer.exe crashes are fixed.

Kind regards
Inga
by inga78
Wed Mar 13, 2019 12:59 pm
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents SOLVED
Replies: 50
Views: 11163

Re: Explorer crashes with enabled preview of PDF-documents SOLVED

Hello,

hm, is there any other way to do this for all users on a start-script of the server ?

Kind regards
Inga
by inga78
Wed Mar 13, 2019 12:48 pm
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents SOLVED
Replies: 50
Views: 11163

Re: Explorer crashes with enabled preview of PDF-documents SOLVED

Hello,

I will get the attached error-message.

Do I have to be administrator to enable these settings ?

Kind regards
Inga
by inga78
Wed Mar 13, 2019 12:26 pm
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents SOLVED
Replies: 50
Views: 11163

Re: Explorer crashes with enabled preview of PDF-documents SOLVED

Hello Dimitar,

here is the screenshot.

Thank you.

Kind regards
Inga
by inga78
Tue Mar 12, 2019 12:47 pm
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents SOLVED
Replies: 50
Views: 11163

Explorer crashes with enabled preview of PDF-documents SOLVED

Hello, randomly my explorer.exe crashes with enabled preview window showing PDF-documents. Any time I click on the PDF-document, the explorer.exe hangs. When I disable the preview in Explorer or disable "Preview-Handler" in the options, the Explorer will not crash anymore. Reenable the pre...
by inga78
Tue Jul 17, 2018 2:27 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Build 322.9 for MSI package
Replies: 3
Views: 1730

Re: Build 322.9 for MSI package

Hi,

thank you for your fast reply. So we plan to use XChange EditorPro/Plus as soon as possible.

Kind regards
Inga
by inga78
Tue Jul 17, 2018 8:02 am
Forum: PDF-XChange Viewer (End Users)
Topic: Build 322.9 for MSI package
Replies: 3
Views: 1730

Build 322.9 for MSI package

Hello,

the updated PDF XChange Viewer MSI package is only as old 2.5 build 322.7 available. Is there a plan to update MSI package to 2.5 build 322.9 as available in EXE package ?

Kind regards
Inga
by inga78
Thu Apr 27, 2017 1:14 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Printing E-Mail including attachment does not work since latest Office 2010 patches SOLVED
Replies: 3
Views: 2489

Re: Printing E-Mail including attachment does not work since latest Office 2010 patches SOLVED

Hello Will,

thank you for your fast reply. Think I've found the issue - an update for DotNet to 4.6.2 has broke the print-driver ... after uninstall 4.6.2 it works again.

Sorry for this post in the forum. :-)

You can close the case as resolved.

Kind regards
Inga
by inga78
Thu Apr 27, 2017 10:08 am
Forum: PDF-XChange Viewer (End Users)
Topic: Printing E-Mail including attachment does not work since latest Office 2010 patches SOLVED
Replies: 3
Views: 2489

Printing E-Mail including attachment does not work since latest Office 2010 patches SOLVED

Hi there, since installing last updates for Office 2010, printing a whole E-Mail with attached PDF-document, only the mail-content but not the attachment will be printed. Trying the same with a system without the latetst Office-2010 patches, the whole E-Mail content and attachment will be printed. I...
by inga78
Mon Mar 06, 2017 3:54 pm
Forum: PDF-XChange Editor
Topic: App-V packaging PDF XChange Editor Pro
Replies: 7
Views: 1864

Re: App-V packaging PDF XChange Editor Pro

Hi Will,

great! It works! That's it!

Thank you for all supporters in this forum.

Kind regards
Inga
by inga78
Mon Mar 06, 2017 1:22 pm
Forum: PDF-XChange Editor
Topic: App-V packaging PDF XChange Editor Pro
Replies: 7
Views: 1864

Re: App-V packaging PDF XChange Editor Pro

Hello, I've tried to setup the key like described under: https://www.pdf-xchange.com/knowledgebase/482-I-have-a-problem-with-serial-keys-not-sticking-on-server-farm using /AddKeys insteat of /OpenKeys. While installing PDF-XChange Editor Pro, running xcvault /addkeys /M /S Personal.xcvault (download...
by inga78
Sun Mar 05, 2017 8:56 pm
Forum: PDF-XChange Editor
Topic: App-V packaging PDF XChange Editor Pro
Replies: 7
Views: 1864

Re: App-V packaging PDF XChange Editor Pro

Hello,

thank you for your reply!

I will give a try on generating openkey and provide the package again with App-V.
So I will let you know if it works (or not).

So far - it's a great forum where I always get great support. Thank you!

Kind regards,
Inga
by inga78
Fri Mar 03, 2017 1:53 pm
Forum: PDF-XChange Editor
Topic: App-V packaging PDF XChange Editor Pro
Replies: 7
Views: 1864

App-V packaging PDF XChange Editor Pro

Hi there, I'm trying to deploy PDF XChange Editor 6 Pro via Microsoft App-V. Sequencing works fine, but the licence key will not be kept in the package. Every start of the App-V package, the users do have to add the key again. Does anyone have experiences sequencing PDF XChange Pro Editor 6 with App...
by inga78
Wed Jul 27, 2016 7:38 am
Forum: PDF-XChange Viewer (End Users)
Topic: OneNote 2010/2013 Add-On
Replies: 1
Views: 1495

OneNote 2010/2013 Add-On

Hello world,

does there exist an Add-On for PDF-XChange-Viewer or Editor to directly send PDF-Documents to Microsoft OneNote 2010/2013 ?

The problem is, that the way over "Send to OneNote" via printer does not work in our environment.

Thx
Inga
by inga78
Wed Nov 18, 2015 11:47 am
Forum: PDF-XChange Viewer (End Users)
Topic: Registry entry to show PDF not in browser SOLVED
Replies: 3
Views: 1480

Re: Registry entry to show PDF not in browser SOLVED

Hi Will,

I've found the regitry key. It's located in:

HKLM\SOFTWARE\Tracker Software\PDFViewer\FileAssociations
DWord: DisplayInBrowser
Value: 0

Thx for your suppport.

Kind regards
Inga
by inga78
Tue Nov 17, 2015 1:19 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Registry entry to show PDF not in browser SOLVED
Replies: 3
Views: 1480

Registry entry to show PDF not in browser SOLVED

Hi there,

I need the registry entry when I set PDFXChange Viewer not to show PDF-documents in browser.

Do anyone know where this could be made in registry ?

Kind regards
Inga
by inga78
Tue Sep 02, 2014 6:06 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi Stefan, these settings worked for me: "i.Content"=dword:00000189 "i.BitmapDPI"=dword:00000096 After click on print-button with these settings, it seems that there will be a delay of around 2-3 seconds till the the progressbar appears. But the spoolingprocess now is very fast. ...
by inga78
Mon Sep 01, 2014 11:57 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hey to all,

sorry for my late reply - I was on vacation.
For me it works too! Thank you

But just one quick question. How can I set these settings via GPO/Registry ?

We have around 300 users, so if it is possible to set it central was very useful :-)

Thx
Inga
by inga78
Tue Aug 19, 2014 7:48 pm
Forum: PDF-XChange Editor
Topic: How to disable autoupdates on MSI silent installation
Replies: 1
Views: 896

How to disable autoupdates on MSI silent installation

Hi there,

is there any parameter to disable/no installation of the autoupdate function of PDF-XChange ?
I've found a threat with ADDLOCAL parameter, but this doesn't work for me.

THX
Inga
by inga78
Thu Aug 14, 2014 3:04 pm
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi there,

any ideas to fix this issue or any further tests ?

Kind regards
Inga
by inga78
Fri Aug 08, 2014 2:43 pm
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi to all, I've tried following things: 1. printing on same printer with PS driver -> same slow printing 2. printing on MS XP-Printer -> very fast 3. printing to file -> also very fast 4. printing on canon printer -> very fast It seems that PDF-XChange has problems with HP printers. I've found a mic...
by inga78
Fri Aug 08, 2014 9:38 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi there, I have also proofed that "Choose Paper Size by Document's Page Size" is unchecked. But both priting procedure (PCL also PS) are very slow. So I have run a test with one of our central printers (Canon) - and that printing progress is faster than the one with HP. Our organisation h...
by inga78
Thu Aug 07, 2014 3:51 pm
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Can you send screenshot of your print dialog that corresponds to the progress shown on the screenshot? It doesn't look like you are printing only pages "1-3". Hi Ivan, sorry for the late reply - we have switched the printdriver from PCL to PS and the printingprocess seems to be much faste...
by inga78
Wed Aug 06, 2014 6:28 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi Ivan, with any PDF-File (black/white or coloured, 40kb or 40mb of size) we have same issue. For example you can use: http://manuals.info.apple.com/MANUALS/1000/MA1595/de_DE/ipad_benutzerhandbuch.pdf Just printing page 1-3 of the manual works 12 seconds with the processbar until the paper comes ou...
by inga78
Tue Aug 05, 2014 11:00 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi Stefan, I have tried it with two different printdrivers (HP Universal Driver and the system build in) on a 2012R2 and also on a 2008R2 printserver. Same issue. I think the processbar till printing is per design. But with FoxitSuckingReader the processbar is faster so our users are a little bit ne...
by inga78
Tue Aug 05, 2014 10:17 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi Stefan,

thank you for movin in the right topic :-)

Now I have upgraded to .309 - but still printing is very slow.

> Where can I verify "print as image" in PDF-XChange ?
Ups, found it - it is disabled !

Kind regards
Inga
by inga78
Tue Aug 05, 2014 6:44 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi there,

ups, I think I was on the wrong section. We are printing from PDF-XChange Editor.
Should I repost the issue to the right one or can you move it ?

PDF-Exchange Editor 5.5 Build 308.2 from July 29th 2014

Kind regards
Inga
by inga78
Mon Aug 04, 2014 10:13 am
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Re: Printing from V5 very slow

Hi Will, sorry for the late reply, I was on vacation the last 3 days :-) > Do all four printers experience the same issue? Yes they do. All printer are very slow on printing. > Also could you please tell me what application you are printing from We open a PDF from Outlook 2010, that opens PDF-XChang...
by inga78
Fri Aug 01, 2014 1:22 pm
Forum: PDF-XChange Editor
Topic: Printing from V5 very slow
Replies: 31
Views: 10487

Printing from V5 very slow

Hi folks, we are running PDF-XChange nearly 5 weeks for about 200 Users. The problem we have is, that printing of the documents is very slow. For example a PDF with 2 sides / no colour / 40KB size needs about 12 seconds to print. After opening the document and clicking printer-button, the print menu...
by inga78
Thu Jul 24, 2014 7:17 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser-Plugin in german
Replies: 11
Views: 3237

Re: PDF-XChange Browser-Plugin in german

Hi Stefan,

perfect work !!! Thank you for your great support! It works fine. All our users do thank you too :-)

Kind regards
Inga
by inga78
Thu Jul 24, 2014 1:35 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser-Plugin in german
Replies: 11
Views: 3237

Re: PDF-XChange Browser-Plugin in german

Hi Stefan, thx for your reply - do you know about which hive it is ? If users have their own settings, we overwrite them on each boot :-( I've searched through your described regkey but I found only the International key where is LocalID det to de-DE. If plugin is english International key is de-DE....
by inga78
Thu Jul 24, 2014 10:41 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser-Plugin in german
Replies: 11
Views: 3237

Re: PDF-XChange Browser-Plugin in german

Hi Stefan,

think I was blind - it works great :-) THX!!!

But just one little question - we are running PDF-XChange for round about 150 users.
Is it possible to automate the import of the settings (via GPO for example) ?

Kind regards
Inga
by inga78
Thu Jul 24, 2014 6:57 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser-Plugin in german
Replies: 11
Views: 3237

Re: PDF-XChange Browser-Plugin in german

Hi Will,

sorry, I forgot to compress the image :-(
Here you are :-)

Kind regards
Inga
by inga78
Wed Jul 23, 2014 7:02 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser-Plugin in german
Replies: 11
Views: 3237

Re: PDF-XChange Browser-Plugin in german

Hi Will, sorry for my late reply, I was on vacation ;-) I've tried out your tipp, but in browser (like Firefox or IE) there was no button like EDIT or PREFERENCES that I can import my settings to the browser plugin. Where do I find it ? After opening a PDF-file in the browser, no option for import/e...
by inga78
Mon Jul 21, 2014 10:29 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser-Plugin in german
Replies: 11
Views: 3237

PDF-XChange Browser-Plugin in german

Hi on the board :-) we are using PDF-XChange as replacement of Foxit-Reader (sucks!). All users are very glad of using the "new" PDF-Viewer. But only two things disturbs our users. 1) While the main-program is in german language, a PDF-file opend over the browser (IE), PDF-XChange comes up...