Search found 1657 matches

by Patrick-Tracker Supp
Thu Aug 16, 2018 7:13 pm
Forum: PDF-XChange Editor
Topic: Overwrite/Insert Mode
Replies: 2
Views: 259

Re: Overwrite/Insert Mode

Hello Ron, Welcome to our forums, and thank you for your post. I wish I had a "one size fits all" answer for this question. However, because of the flexible nature of PDF, there are a few possible solutions. If the PDF contains fillable form fields, simply use the Hand Tool to select a field, then d...
by Patrick-Tracker Supp
Tue Aug 14, 2018 5:02 pm
Forum: PDF-XChange Editor
Topic: Prohibit Changes to PDF
Replies: 5
Views: 343

Re: Prohibit Changes to PDF

Hello PaulKUKA, Thank you for your suggestion. I am afraid the logic here is unlikely to change, as it would be cumbersome for the majority of users, including myself, should the "read only" files in the temp directory be restricted. I am afraid that with the best will in the world, we simply cannot...
by Patrick-Tracker Supp
Tue Aug 14, 2018 4:17 pm
Forum: PDF-XChange Editor
Topic: Conversion to Excel, Word not ok
Replies: 2
Views: 288

Re: Conversion to Excel, Word not ok

Hello Roland, Thank you for sending us those files. We are working on improvements to these exporting functions. We apologize for the inconvenience. Please try flattening the form fields before you export to word. Unfortunately this workaround does not apply to Excel. First, go to the Comment tab an...
by Patrick-Tracker Supp
Mon Aug 13, 2018 11:30 pm
Forum: PDF-XChange Editor
Topic: [Feature Request] A bit more comfortable way to edit and work with JavaScript
Replies: 1
Views: 215

Re: [Feature Request] A bit more comfortable way to edit and work with JavaScript

Hello Roland, Thank you for your post. I too have experienced this same struggle when working with complicated JS tasks. I will bring this suggestion to the attention of the project management. I cannot guarantee that they will approve this request, but they will consider its feasibility for future ...
by Patrick-Tracker Supp
Mon Aug 13, 2018 11:12 pm
Forum: PDF-XChange Editor
Topic: Conversion to Excel, Word not ok
Replies: 2
Views: 288

Re: Conversion to Excel, Word not ok

Hello Roland, Thank you for your post. We are making improvements to our conversion algorithms at this time. Please send us the document in question, as well as the resulting Office documents so that we can investigate further. If you do not wish to post these documents to the public forums, please ...
by Patrick-Tracker Supp
Mon Aug 13, 2018 6:29 pm
Forum: PDF-XChange Editor
Topic: How to add a start value to page extraction function? SOLVED
Replies: 3
Views: 538

Re: How to add a start value to page extraction function? SOLVED

Hello Daniel,

It seems to impress even me! The Dev team have just informed me of the same thing :oops:

Sincerely,
by Patrick-Tracker Supp
Mon Aug 13, 2018 5:09 pm
Forum: PDF-XChange Editor
Topic: How to add a start value to page extraction function? SOLVED
Replies: 3
Views: 538

Re: [Feature Request] Add start value parameter to page extraction function SOLVED

Hello daniel_lutz,
Thank you for your post and suggestion. I have inquired with the Dev team to see if this feature can be realized. We cannot guarantee that the feature will be added, only that it will be seriously considered by our development team for future implementation.

Sincerely,
by Patrick-Tracker Supp
Fri Aug 10, 2018 11:35 pm
Forum: PDF-XChange Editor
Topic: I just want to edit text
Replies: 11
Views: 778

Re: I just want to edit text

Hello, Thank you for you post and for your purchase. With the Edit content tool selected (you do not need to specify text elements) simply double click on the text block you wish to edit. You will find more details here: https://www.tracker-software.com/knowledgebase/390-How-do-I-use-PDF-XChange-Edi...
by Patrick-Tracker Supp
Fri Aug 10, 2018 10:26 pm
Forum: PDF-Tools
Topic: PDF Stitching Option
Replies: 3
Views: 1189

Re: PDF Stitching Option

Hello vmgoshko,

Thank you very much for adding this!

Have a great weekend!
by Patrick-Tracker Supp
Fri Aug 10, 2018 9:12 pm
Forum: PDF-Tools
Topic: PDF Stitching Option
Replies: 3
Views: 1189

Re: PDF Stitching Option

Hello wohlhut, Thank you for your post. You can make use of the recently added Merge Pages function located under Organize> Merge Pages. https://i.imgur.com/aPnTpWw.png You will need to rotate individual sheets or pages before activating the Merge Page function, and subsequently adjust the settings ...
by Patrick-Tracker Supp
Wed Aug 08, 2018 5:57 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Correcting OCR errors?
Replies: 77
Views: 16956

Re: Correcting OCR errors?

Hello, Thank you for your post. To remove invisible text, or indeed any text, you may select the blocks from within the content pane (View> Panes> Content) Some documents may have many kinds of content. You can select them by type: https://i.imgur.com/QHKifuO.png Once selected simply use the Delete ...
by Patrick-Tracker Supp
Tue Aug 07, 2018 8:07 pm
Forum: PDF-XChange Editor
Topic: Problem to sign with PDF-Change Editor from our document management
Replies: 11
Views: 845

Re: Problem to sign with PDF-Change Editor from our document management

Hello, I am afraid that the Editor cannot save to C:\Users\<user>\AppData\Local\Temp - such as when signing documents. Please try saving the document locally before signing. The Editor should offer you the original document path provided the following setting is used (File> Preferences> Documents) :...
by Patrick-Tracker Supp
Thu Aug 02, 2018 4:37 pm
Forum: PDF-XChange Editor
Topic: [Feature Request in Discussion] Apply PDFTools batch processing functions to open documents in PDF X Change Editor SOLVED
Replies: 7
Views: 902

Re: [Feature Request] Apply PDFTools batch processing functions to open documents in PDF X Change Editor SOLVED

Hello Daniel,

Thank you for your suggestion. I am not sure this is possible, but I do suspect it is. I have created a feature request for you and will discuss this with the project management team.

Sincerely,
by Patrick-Tracker Supp
Tue Jul 17, 2018 12:21 am
Forum: PDF-XChange Editor
Topic: Merge Pages
Replies: 14
Views: 625

Re: Merge Pages

Hi Arnold,
Thank you for the suggestion. I have made it into a feature request.
Sincerely,
by Patrick-Tracker Supp
Tue Jul 17, 2018 12:16 am
Forum: PDF-XChange Editor
Topic: Cant get customize toolbar to work?
Replies: 7
Views: 564

Re: Cant get customize toolbar to work?

Hello,
Thank you for your post. Please go to File> Manage Settings> Export settings ans send us the settings file so that we can investigate this issue further.

Sincerely,
by Patrick-Tracker Supp
Thu Jul 12, 2018 12:13 am
Forum: PDF-XChange Viewer (End Users)
Topic: Version 2.5.322.9
Replies: 5
Views: 1370

Re: Version 2.5.322.9

Hello,
Thank you for bringing this to our attention. I have asked the dev team to look into this for you.
Sincerely,
by Patrick-Tracker Supp
Fri Jul 06, 2018 4:53 pm
Forum: PDF-XChange Editor
Topic: Better customizability and a native look for the titlerbar
Replies: 14
Views: 873

Re: Better customizability and a native look for the titlerbar

Hello Avada, We appreciate the feedback, and your words have been heard and considered. We hope to add some improvements in builds to come with regards to the toolbar buttons and drop down arrows. I have also added a separate request for the centering of the title when tools are added to the title b...
by Patrick-Tracker Supp
Thu Jul 05, 2018 6:30 pm
Forum: PDF-XChange Editor
Topic: Better customizability and a native look for the titlerbar
Replies: 14
Views: 873

Re: Better customizability and a native look for the titlerbar

Hello Avada, Do note that you can switch to the classic UI if you find the ribbon too cumbersome. https://i.imgur.com/162cjvq.png Your previous requests for using the windows theme for the title bar color have been denied. In windows 10, our current paradigm does match the UI. Windows 8 is an older ...
by Patrick-Tracker Supp
Mon Jul 02, 2018 9:30 pm
Forum: PDF-XChange Editor
Topic: Problem with printing
Replies: 15
Views: 969

Re: Problem with printing

Hello Max, Thank you for you post. Could you please provide us with a sample document that demonstrates this issue so that we can investigate this further. Please also ensure you are using the latest drivers for your printer, and send us a link to those drivers so that we can create a virtual instan...
by Patrick-Tracker Supp
Mon Jun 11, 2018 11:43 pm
Forum: PDF-XChange Editor
Topic: default style
Replies: 6
Views: 795

Re: default style

Hello Shay, Thank you for getting back to us. Please create the annotation how you like. Then highlight a part or all the text of the annotation then Right-Click the text. Go to Text Style> Make Current Text Format Default. This should retain the text alignment between annotations of that type. I ho...
by Patrick-Tracker Supp
Mon Jun 11, 2018 11:28 pm
Forum: PDF-XChange Editor
Topic: Text disappears from open PDFs after some time
Replies: 15
Views: 1321

Re: Text disappears from open PDFs after some time

Hello astrae_tech, Thank you for your post and for your kind words. I'd like to start by assuring you that we are collecting data from vocal uses to help improve our pen and touch support. Regarding the missing file data, could you please specify if you see this when loading a PDF from your desktop?...
by Patrick-Tracker Supp
Mon Jun 11, 2018 11:22 pm
Forum: PDF-XChange Editor
Topic: typewriter and writing right to left
Replies: 1
Views: 338

Re: typewriter and writing right to left

Hello Shay, Thank you for your post. Please allow me to address each point below: 1. How do I turn off red caption "typewriter" when using typewiter? You may run a short JavaScript in the Editor to disable this function. Please use the keyboard combination [Ctrl]+[J] to launch the JS console, then e...
by Patrick-Tracker Supp
Mon Jun 04, 2018 5:57 pm
Forum: PDF-XChange Editor
Topic: Is there a way to fill out all pages with numbers in PDF
Replies: 10
Views: 921

Re: Is there a way to fill out all pages with numbers in PDF

Hello All, Willy - thank you for the workaround. We are discussing this internally and have concluded that there seems to be a bug with the start page number in the header and footer dialog that disables starting Page1 on sheet 15 (for example). The development team is currently investigating this i...
by Patrick-Tracker Supp
Wed May 30, 2018 12:32 am
Forum: PDF-XChange Editor
Topic: PDF iFilter was not correctly registered
Replies: 15
Views: 1794

Re: PDF iFilter was not correctly registered

Hi All,
I find no issues with the iFilter when I have these preferences set in file explorer:
Image

This is turned off by default, and will stop the iFilter from looking at file contents.
HTH!
by Patrick-Tracker Supp
Tue May 29, 2018 9:52 pm
Forum: PDF-XChange Editor
Topic: Key Registration
Replies: 1
Views: 237

Re: Key Registration

Hello,
We are sorry that you have experienced such issues. Due to the sensitive nature, please contact support@tracker-software.com for assistance with regards to licensing.
Thank you for your cooperation.
Sincerely,
by Patrick-Tracker Supp
Fri May 04, 2018 5:51 pm
Forum: PDF-XChange Editor SDK
Topic: Search AND Replace
Replies: 7
Views: 954

Re: Search AND Replace

Hello RB0001,

Thank you for your post and for the kind words. I have given the feature request a bump and asked for an update.

Thank you for your patience and understanding.
Sincerely,
by Patrick-Tracker Supp
Fri May 04, 2018 12:48 am
Forum: PDF-XChange Editor
Topic: How to import settings in V7?
Replies: 33
Views: 2558

Re: How to import settings in V7?

Hello Pedro, We do not bluff. Is this the customization you are looking for? This is what I get when I load your settings - It appears to be the default configuration: https://i.imgur.com/yf6essO.png I am sure you have not bluffed yourself, so perhaps there was a corruption in transmission from one ...
by Patrick-Tracker Supp
Thu May 03, 2018 7:37 pm
Forum: PDF-XChange Editor
Topic: How to import settings in V7?
Replies: 33
Views: 2558

Re: How to import settings in V7?

Hello Pedro, We apologize for the inconvenience. As Vasyl explained there were bugs in the V6 customization and, try as we had, we simply are incapable of making the customization 100% compatible. It is unfortunate indeed that the time must be taken to redo the customization in V7. I have conferred ...
by Patrick-Tracker Supp
Tue May 01, 2018 6:52 pm
Forum: PDF-XChange Print Drivers
Topic: Printer Properties do not remember File Name Pattern SOLVED
Replies: 5
Views: 933

Re: Printer Properties do not remember File Name Pattern SOLVED

Hello mattad, By design, if the preferences are set from within the application from which you are printing - File> Print> Printing Preferences - then those preferences will only be remembered during that session. In order to save those settings, please to go Control Panel\All Control Panel Items\De...
by Patrick-Tracker Supp
Fri Apr 27, 2018 10:55 pm
Forum: PDF-XChange Editor
Topic: Save as Optimized JPEG 2000 issues
Replies: 4
Views: 699

Re: Save as Optimized JPEG 2000 issues

The development team have asked me to create a medium-high master ticket for optimization improvements. These points have been added accordingly.

Thank you all for your patience and understanding!
by Patrick-Tracker Supp
Fri Apr 27, 2018 10:50 pm
Forum: PDF-XChange Editor
Topic: Optimization improvements
Replies: 20
Views: 1144

Re: Optimization improvements

Hi Guys,

I have added these points to the ticket, as well as the issues mentioned here: viewtopic.php?f=62&t=29531

Thank you for your patience and understanding while we work towards a solution.

Sincerely,
by Patrick-Tracker Supp
Thu Apr 26, 2018 12:26 am
Forum: PDF-XChange Print Drivers
Topic: Inefficient font embedding in XChange Std V7
Replies: 10
Views: 1311

Re: Inefficient font embedding in XChange Std V7

Hello all,

I am happy to announce that this issue has been set to resolved. Please try the latest build available here: http://www.tracker-software.com/product/downloads

Cheers!
by Patrick-Tracker Supp
Wed Apr 25, 2018 11:53 pm
Forum: PDF-XChange Editor
Topic: Fullscreen Requests: Changing Hotkeys & Page Number Input
Replies: 21
Views: 991

Re: Fullscreen Requests: Changing Hotkeys & Page Number Input

Hello Special, and forum community!
I am happy to report that the subject feature request has been implemented as of build 325.x to show page numbers in the full-screen navigation bar.

Image

Cheers!
by Patrick-Tracker Supp
Tue Apr 24, 2018 11:36 pm
Forum: PDF-XChange Editor
Topic: Optimization improvements
Replies: 20
Views: 1144

Re: Optimization improvements

Hello Timur,

Thank you for the post. Could you please provide some supporting files so that we might take this to the dev team for consideration?
Thank you!
by Patrick-Tracker Supp
Tue Apr 24, 2018 7:00 pm
Forum: PDF-Tools
Topic: Number Pages function fot thumbnails
Replies: 6
Views: 961

Re: Number Pages function fot thumbnails

Hello zeke821, Thank you for sending us these files. It would seem to be functioning correctly when the "Replace pages" feature is used in the latest build: https://i.imgur.com/SrzVbdw.png I used the following settings: https://i.imgur.com/zAfRukx.png The resulting pages maintained the logical page ...
by Patrick-Tracker Supp
Fri Apr 20, 2018 12:33 am
Forum: PDF-XChange Editor
Topic: Bug: 325.0 - 'Save as Optimized' Options not saving.
Replies: 32
Views: 1905

Re: Bug: 325.0 - 'Save as Optimized' Options not saving.

Hi Arnold, We have a single XP VM that Ivan can use to test with, and hopefully determine why this is not working. I have put this to his attention, however he will be traveling next week, and likely be unable to provide an answer in that time. Thank you for your patience and understanding. Cheers!
by Patrick-Tracker Supp
Fri Apr 20, 2018 12:27 am
Forum: PDF-XChange Editor
Topic: Enhance Scanned Pages
Replies: 61
Views: 3829

Re: Enhance Scanned Pages

Hi David,
Thank you for illustrating this for us. We will, as always, endeavor to improve. As Sasha mentioned, the developer directly responsible has been made aware and is looking for a solution.
by Patrick-Tracker Supp
Thu Apr 19, 2018 12:02 am
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1965

Re: Java script 'mailto' on 'submit a form' not actionned

Hello claude vida,

Thank you for you post. Strangely this used to be by design that the message would remain open until the message is sent. Could you please post the file you are seeing this with so that we can test further?

Thank you!
by Patrick-Tracker Supp
Wed Apr 18, 2018 11:47 pm
Forum: PDF-XChange Editor
Topic: Horrible V7 switches to ribbon and destroys GUI customizations SOLVED
Replies: 60
Views: 6808

Re: Horrible V7 switches to ribbon and destroys GUI customizations SOLVED

Hello avada,

Thank you for the post. This is a design choice that enable users to include commands and icons within the tittle bar. You will find the same thing with Firefox, and Thunderbird, for example.

Sincerely,
by Patrick-Tracker Supp
Tue Apr 17, 2018 8:32 pm
Forum: PDF-XChange Editor
Topic: Adobe Pro vs PDF XChange
Replies: 5
Views: 577

Re: Adobe Pro vs PDF XChange

Hello jagd05, Thank you for your post and welcome to our forums. With the best will in the world, it is impossible for us to fully illustrate just how much more user-friendly our software is when compared to Adobe. Personally, I struggle to know how to do a task as simple as copying text to the clip...
by Patrick-Tracker Supp
Tue Apr 17, 2018 7:17 pm
Forum: PDF-XChange Editor
Topic: Folder / File Locking Issue
Replies: 22
Views: 930

Re: Folder / File Locking Issue

Hello mihlfeld & associates, inc. In so far as we can ascertain, this issue has been resolved on our end. In 7.325 we are not longer able to reproduce the behavior described above. Can you confirm that windows correctly reports build 325? We need to know what may be different in your system or what ...
by Patrick-Tracker Supp
Tue Apr 17, 2018 4:33 pm
Forum: PDF-XChange Editor
Topic: feature request: "save as optimized" default location SOLVED
Replies: 16
Views: 1529

Re: feature request: "save as optimized" default location SOLVED

Hello scan_user, Thank you for your post. An option like this might be feasible once we have implemented the rename feature. Using the same mechanisms it may be possible to effectively overwrite the original file similar to what you have suggested. Unfortunately this is not consistent with what the ...
by Patrick-Tracker Supp
Sat Apr 14, 2018 12:14 am
Forum: PDF-XChange Editor
Topic: position of a (text-)object and text groups
Replies: 3
Views: 500

Re: position of a (text-)object and text groups

Hello Thomas,

You are effectively correct.

Cheers!
by Patrick-Tracker Supp
Sat Apr 14, 2018 12:06 am
Forum: PDF-XChange Editor
Topic: Mouse cursor on UHD (4K) display too small or even disappears
Replies: 44
Views: 2494

Re: Mouse cursor on UHD (4K) display too small or even disappears

Hi Daniel,

As our Daniel wrote, we should be adding some improvements to this for 325 and 326 as well.

I do hope that build 325 resolves this issue for you!
Sincerely,
by Patrick-Tracker Supp
Fri Apr 13, 2018 12:32 am
Forum: PDF-XChange Editor
Topic: Saving links in 'save as optimized'
Replies: 4
Views: 499

Re: Saving links in 'save as optimized'

Hello Claude, Thank you for sending us this document. I was able to get it to optimize to a pretty good level by disabling these settings: https://i.imgur.com/owefg5u.png The original document is 6.58 MB, and after optimization it is 4.23 MB. What's curious to me is that it would seem these links ar...
by Patrick-Tracker Supp
Thu Apr 12, 2018 4:07 pm
Forum: PDF-XChange Editor
Topic: Full screen
Replies: 9
Views: 865

Re: Full screen

Hello Kalle,

Thank you for your post. Alternately, you can use Ctrl+F8 to hide all toolbars, but still work with the PDF normally.

I hope this helps!
by Patrick-Tracker Supp
Tue Apr 10, 2018 9:53 pm
Forum: PDF-XChange Editor
Topic: Ensure Visibility of Corresponding Bookmark
Replies: 16
Views: 1088

Re: Ensure Visibility of Corresponding Bookmark

Hello Imaw8tn, Thank you for providing your screenshots. In all our tests with Portable, and installer Viewer and Editor, the bookmark "Visibility" behavior we've observed is identical. Would you be so kind as to provide a PDF with which you are seeing this issue so that we might have a better chanc...
by Patrick-Tracker Supp
Tue Apr 10, 2018 9:32 pm
Forum: PDF-XChange Editor
Topic: Creating a Digital ID Build 324.3
Replies: 25
Views: 1691

Re: Creating a Digital ID Build 324.3

Hi Arnold,

We've just tested here with our internal technical build and this seems to have been fixed already. Please wait for the new build release in a few days - I trust you will find this to be resolved.

Sorry for the inconvenience.
by Patrick-Tracker Supp
Sat Apr 07, 2018 12:29 am
Forum: PDF-XChange Editor
Topic: Minimise, Restore/Maximise and Close
Replies: 14
Views: 997

Re: Minimise, Restore/Maximise and Close

Hello DrTeeth

Thank you for your post. I am not seeing this behavior here - the minimize button seems to be fully accessible. Please go to Help> About and let us know what version and build you are running. Please also specify the version of windows you are using.

Thank you!
by Patrick-Tracker Supp
Fri Apr 06, 2018 9:03 pm
Forum: PDF-XChange Viewer SDK
Topic: obtaining dev key and dev code
Replies: 4
Views: 1275

Re: obtaining dev key and dev code

Hello ap_mi, Thank you for your post. In the future, I would ask that licensing questions please be directed to sales@tracker-software.com. I can see in your account that you indeed have a new PRO SDK license. Please use that in the Viewer SDK and leave the DevCode blank as it is now embedded with y...