Search found 23 matches

by Alex-Tracker DevTeam
Thu Sep 14, 2023 12:23 am
Forum: PDF-XChange Editor
Topic: Scanning to document, landscape mode
Replies: 12
Views: 651

Re: Scanning to document, landscape mode

Hello XChangeGirl
Paper Size in scanner dialog is Letter, and "Image Insertion Options..." - "New Page Options" - "Select Paper Size by Image Size" should not cut anything, does it?
by Alex-Tracker DevTeam
Tue Sep 12, 2023 8:30 pm
Forum: PDF-XChange Editor
Topic: Scanning to document, landscape mode
Replies: 12
Views: 651

Re: Scanning to document, landscape mode

Hello, XChangeGirl
In the scanner dialog - "Image Insertion Options..." - "New Page Options" there is Page Rotation option that can be useful for the described case. Will it work for you?
by Alex-Tracker DevTeam
Fri Sep 01, 2023 4:48 pm
Forum: PDF-XChange Editor
Topic: Sort By Color Anomaly - RGB Values Seem to Be Represented in Reverse, Can't Discern Sorting Pattern
Replies: 12
Views: 1287

Re: Sort By Color Anomaly - RGB Values Seem to Be Represented in Reverse, Can't Discern Sorting Pattern

Here is more details about color sorting: For the color group, H is divided by 8 (it allows to create groups of similar colors). Result compares with the same value of the other color. If values are the same, L is compared the same way. Then S. Inside the color group, L and S compared the same way b...
by Alex-Tracker DevTeam
Fri Sep 01, 2023 2:52 am
Forum: PDF-XChange Editor
Topic: Sort By Color Anomaly - RGB Values Seem to Be Represented in Reverse, Can't Discern Sorting Pattern
Replies: 12
Views: 1287

Re: Sort By Color Anomaly - RGB Values Seem to Be Represented in Reverse, Can't Discern Sorting Pattern

The sort order of the color groups is by combination of HSL - H first, L second and S last. The sort order inside the color groups is by L and S - L first, S second.
Best regards.
by Alex-Tracker DevTeam
Wed Aug 30, 2023 9:55 pm
Forum: PDF-XChange Editor
Topic: Sort By Color Anomaly - RGB Values Seem to Be Represented in Reverse, Can't Discern Sorting Pattern
Replies: 12
Views: 1287

Re: Sort By Color Anomaly - RGB Values Seem to Be Represented in Reverse, Can't Discern Sorting Pattern

Hello! Thank you for noticing the issue with the captions of the color groups. It is fixed for the incoming release. In regards to the sorting order of the colors, it is done by HSL color values, because it creates a visually better color sequence (not the alphabetical RGB order). Sorry for inconven...
by Alex-Tracker DevTeam
Tue Aug 08, 2023 9:03 pm
Forum: PDF-XChange Editor
Topic: Build 359 "Scanning Documents... " gives no way to cancel
Replies: 9
Views: 588

Re: Build 359 "Scanning Documents... " gives no way to cancel

Hello, chrisjj There is not much sense to adding buttons to the mentioned dialog, because when this dialog is shown, the control goes to scanner TWAIN driver and can be only canceled through its UI (second dialog). However, I see that sometimes canceling through scanner UI does not always work. We w...
by Alex-Tracker DevTeam
Sat Dec 11, 2021 1:55 am
Forum: PDF-XChange Editor
Topic: Scanner-Feeder option
Replies: 19
Views: 1174

Re: Scanner-Feeder option

Hello, ade_m
Would you agree to have a remote session with us to discover possible ways to solve the problem?
Thanks in advance!
by Alex-Tracker DevTeam
Fri May 01, 2020 6:43 pm
Forum: PDF-XChange Editor
Topic: Update doesn't retain preview handler settings SOLVED
Replies: 22
Views: 3762

Re: Update doesn't retain preview handler settings SOLVED

Issue found and will be fixed in next release.
by Alex-Tracker DevTeam
Wed Apr 29, 2020 11:58 am
Forum: PDF-XChange Editor
Topic: Update doesn't retain preview handler settings SOLVED
Replies: 22
Views: 3762

Re: Update doesn't retain preview handler settings SOLVED

Hello Ovg,
what Windows version do you use? Do you change some options during installation or leave everything by default?
Thanks in advance
by Alex-Tracker DevTeam
Sat Aug 03, 2019 2:02 am
Forum: PDF-XChange Editor
Topic: Explorer crash with Preview panel of PDF
Replies: 13
Views: 3065

Re: Explorer crash with Preview panel of PDF

Hi itler004,
If you would like to test fixed version of Shell Extensions, please provide your contacts to support@pdf-xchange.com
Thanks in advance!
by Alex-Tracker DevTeam
Fri Aug 02, 2019 5:00 pm
Forum: PDF-XChange Editor
Topic: Explorer crash with Preview panel of PDF
Replies: 13
Views: 3065

Re: Explorer crash with Preview panel of PDF

Hi itler004,
Thank you for providing useful information! Problem is fixed for the next release.
by Alex-Tracker DevTeam
Tue Jul 24, 2018 4:49 pm
Forum: PDF-XChange Editor
Topic: Feedback on some v326 changes
Replies: 18
Views: 4098

Re: Feedback on some v326 changes

Hello Timur,
Glad to hear it worked for you.
Currently there is no way to create shortcuts for Places, or other dynamic menu items, but we plan to implement it in incoming releases. Please follow our website for updates!
by Alex-Tracker DevTeam
Mon Jul 23, 2018 10:30 pm
Forum: PDF-XChange Editor
Topic: Feedback on some v326 changes
Replies: 18
Views: 4098

Re: Feedback on some v326 changes

Hi Timur,
Regarding OneDrive Germany issue, can you please try Sharepoint plugin on it?
by Alex-Tracker DevTeam
Mon Feb 26, 2018 7:19 pm
Forum: PDF-XChange Editor
Topic: Page count in File Explorer
Replies: 10
Views: 1986

Re: Page count in File Explorer

XCShInfoSetup.exe currently does not have command line options, but shell extensions can be re-registered using regsvr32 command. To re-register Shell Extensions silently, please try next commands: 1) regsvr32 "XCShInfo.x64.dll" /u /s 1) regsvr32 "XCShInfo.x64.dll" /s In some cas...
by Alex-Tracker DevTeam
Mon Feb 16, 2015 7:07 am
Forum: PDF-XChange Editor
Topic: Problem with scanning in version 5.5.312.1 SOLVED
Replies: 32
Views: 8434

Re: Problem with scanning in version 5.5.312.1 SOLVED

Hi
Can you please check if scanning with the TWAIN (instead of WIA) drivers gives the same results?
Thanks in advance
by Alex-Tracker DevTeam
Wed Feb 11, 2015 11:37 am
Forum: PDF-XChange Editor
Topic: Scanning presets
Replies: 3
Views: 1527

Re: Scanning presets

After preset settings is changed, they are treated not as preset but as custom settings. But you can overwrite these presets by selecting "Save current settings" in the presets combo box, and then selecting the name of the existing preset. Default presets ("Grayscale document", &...
by Alex-Tracker DevTeam
Sat Nov 09, 2013 6:52 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 5642

Re: [Issue] Scanning with non-native UI

Problem has been found and will be fixed in the next release.
Please follow our website for information about new releases and updates.
by Alex-Tracker DevTeam
Fri Nov 08, 2013 9:49 am
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 5642

Re: [Issue] Scanning with non-native UI

Hi Don_Pedro
Can I have your email? I want to send you some files which will help to diagnose situation.
Thanks in advance
by Alex-Tracker DevTeam
Wed Nov 06, 2013 5:14 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 5642

Re: [Issue] Scanning with non-native UI

Thank you for your answer. We will investigate this problem as soon as possible and inform you about result.
It seems you use 64-bit version of PDF-XChange Editor. TWAIN drivers as a rule work with 32-bit applications only. So if you want to work with TWAIN drivers you should install 32-bit version.
by Alex-Tracker DevTeam
Wed Nov 06, 2013 8:30 am
Forum: PDF-XChange Editor
Topic: [Issue] Scanner implementation
Replies: 11
Views: 4649

Re: [Issue] Scanner implementation

Hi Seidenweber installing x64 -> only WIA is known, but does not work This problem has been found and fixed installing x86 AFTER x64 -> WIA, TWAIN and "WIA printer with type TWAIN" (??) is provided WIA drivers have ability to emulate TWAIN, by reasons of supporting applications which don't...
by Alex-Tracker DevTeam
Tue Nov 05, 2013 8:21 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanner implementation
Replies: 11
Views: 4649

Re: [Issue] Scanner implementation

Seidenweber wrote:Now TWAIN works. Selecting WIA is provided but all settings are grayed out.
May I ask you to provide us with a screenshot of this dialog with settings being grayed out?
by Alex-Tracker DevTeam
Tue Nov 05, 2013 8:11 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 5642

Re: [Issue] Scanning with non-native UI

Hi Don

Can you please specify what driver do you use - TWAIN or WIA? Have you tried another one?
by Alex-Tracker DevTeam
Mon Nov 04, 2013 9:40 am
Forum: PDF-XChange Editor
Topic: [Issue] Scanner implementation
Replies: 11
Views: 4649

Re: [Issue] Scanner implementation

Hi Seidenweber
Seidenweber wrote:3.0.306 returns an error message [PXVLib] Scanner has no Duplex.
It has.
Can you please specify what driver do you use - TWAIN or WIA? Have you tried another one?
Thanks in advance