Search found 14 matches

by Alex-Tracker DevTeam
Sat Aug 03, 2019 2:02 am
Forum: PDF-XChange Editor
Topic: Explorer crash with Preview panel of PDF
Replies: 13
Views: 704

Re: Explorer crash with Preview panel of PDF

Hi itler004,
If you would like to test fixed version of Shell Extensions, please provide your contacts to support@tracker-software.com
Thanks in advance!
by Alex-Tracker DevTeam
Fri Aug 02, 2019 5:00 pm
Forum: PDF-XChange Editor
Topic: Explorer crash with Preview panel of PDF
Replies: 13
Views: 704

Re: Explorer crash with Preview panel of PDF

Hi itler004,
Thank you for providing useful information! Problem is fixed for the next release.
by Alex-Tracker DevTeam
Tue Jul 24, 2018 4:49 pm
Forum: PDF-XChange Editor
Topic: Feedback on some v326 changes
Replies: 18
Views: 1553

Re: Feedback on some v326 changes

Hello Timur,
Glad to hear it worked for you.
Currently there is no way to create shortcuts for Places, or other dynamic menu items, but we plan to implement it in incoming releases. Please follow our website for updates!
by Alex-Tracker DevTeam
Mon Jul 23, 2018 10:30 pm
Forum: PDF-XChange Editor
Topic: Feedback on some v326 changes
Replies: 18
Views: 1553

Re: Feedback on some v326 changes

Hi Timur,
Regarding OneDrive Germany issue, can you please try Sharepoint plugin on it?
by Alex-Tracker DevTeam
Mon Feb 26, 2018 7:19 pm
Forum: PDF-XChange Editor
Topic: Page count in File Explorer
Replies: 10
Views: 528

Re: Page count in File Explorer

XCShInfoSetup.exe currently does not have command line options, but shell extensions can be re-registered using regsvr32 command. To re-register Shell Extensions silently, please try next commands: 1) regsvr32 "XCShInfo.x64.dll" /u /s 1) regsvr32 "XCShInfo.x64.dll" /s In some cases reboot needed to ...
by Alex-Tracker DevTeam
Mon Feb 16, 2015 7:07 am
Forum: PDF-XChange Editor
Topic: Problem with scanning in version 5.5.312.1
Replies: 32
Views: 3309

Re: Problem with scanning in version 5.5.312.1

Hi
Can you please check if scanning with the TWAIN (instead of WIA) drivers gives the same results?
Thanks in advance
by Alex-Tracker DevTeam
Wed Feb 11, 2015 11:37 am
Forum: PDF-XChange Editor
Topic: Scanning presets
Replies: 3
Views: 666

Re: Scanning presets

After preset settings is changed, they are treated not as preset but as custom settings. But you can overwrite these presets by selecting "Save current settings" in the presets combo box, and then selecting the name of the existing preset. Default presets ("Grayscale document", "Color Image", etc) a...
by Alex-Tracker DevTeam
Sat Nov 09, 2013 6:52 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 2708

Re: [Issue] Scanning with non-native UI

Problem has been found and will be fixed in the next release.
Please follow our website for information about new releases and updates.
by Alex-Tracker DevTeam
Fri Nov 08, 2013 9:49 am
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 2708

Re: [Issue] Scanning with non-native UI

Hi Don_Pedro
Can I have your email? I want to send you some files which will help to diagnose situation.
Thanks in advance
by Alex-Tracker DevTeam
Wed Nov 06, 2013 5:14 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 2708

Re: [Issue] Scanning with non-native UI

Thank you for your answer. We will investigate this problem as soon as possible and inform you about result.
It seems you use 64-bit version of PDF-XChange Editor. TWAIN drivers as a rule work with 32-bit applications only. So if you want to work with TWAIN drivers you should install 32-bit version.
by Alex-Tracker DevTeam
Wed Nov 06, 2013 8:30 am
Forum: PDF-XChange Editor
Topic: [Issue] Scanner implementation
Replies: 11
Views: 2623

Re: [Issue] Scanner implementation

Hi Seidenweber installing x64 -> only WIA is known, but does not work This problem has been found and fixed installing x86 AFTER x64 -> WIA, TWAIN and "WIA printer with type TWAIN" (??) is provided WIA drivers have ability to emulate TWAIN, by reasons of supporting applications which don't work with...
by Alex-Tracker DevTeam
Tue Nov 05, 2013 8:21 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanner implementation
Replies: 11
Views: 2623

Re: [Issue] Scanner implementation

Seidenweber wrote:Now TWAIN works. Selecting WIA is provided but all settings are grayed out.
May I ask you to provide us with a screenshot of this dialog with settings being grayed out?
by Alex-Tracker DevTeam
Tue Nov 05, 2013 8:11 pm
Forum: PDF-XChange Editor
Topic: [Issue] Scanning with non-native UI
Replies: 17
Views: 2708

Re: [Issue] Scanning with non-native UI

Hi Don

Can you please specify what driver do you use - TWAIN or WIA? Have you tried another one?
by Alex-Tracker DevTeam
Mon Nov 04, 2013 9:40 am
Forum: PDF-XChange Editor
Topic: [Issue] Scanner implementation
Replies: 11
Views: 2623

Re: [Issue] Scanner implementation

Hi Seidenweber
Seidenweber wrote:3.0.306 returns an error message [PXVLib] Scanner has no Duplex.
It has.
Can you please specify what driver do you use - TWAIN or WIA? Have you tried another one?
Thanks in advance