Search found 5199 matches
- Sun Mar 17, 2024 12:19 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: Display solids from architer SOLVED
- Replies: 3
- Views: 2009
Re: Display solids from architer SOLVED
Pleasure Jerome.
- Sat Mar 16, 2024 10:58 am
- Forum: PDF-XChange Viewer (End Users)
- Topic: Display solids from architer SOLVED
- Replies: 3
- Views: 2009
Re: Display solids from architer SOLVED
Hi, Its time to upgrade to the PDF-XChange Viewer/Editor - the old Viewer has not been materially updated in many years now and just like your browser - ongoing maintenance is required to improve and update all facets of its functionality - there is a free version just as there was for the Viewer - ...
- Sat Feb 17, 2024 11:04 am
- Forum: PDF-XChange Editor
- Topic: No response when click the searched bookmark results
- Replies: 1
- Views: 54
Re: No response when click the searched bookmark results
Hi, To be able to assist you in this matter I believe we will need to analyse the PDF file itself - can you please email this to support@pdf-xchange.com along with the information on your system setup (e.g. Windows version, PDF-XChange Version etc - you may find it easier to do this from within PDF-...
- Sat Feb 17, 2024 10:53 am
- Forum: PDF-XChange Editor
- Topic: Transfer of Licence
- Replies: 1
- Views: 107
Re: Transfer of Licence
Hi Melissa, I believe this has also been answered by email - but for the benefit of all KB users ; there is a KB article (link below) explaining how to manage your installations and remove machines from your activations list to free up your license use; You are allowed to install and use a single us...
- Sat Feb 17, 2024 10:50 am
- Forum: PDF-XChange Editor
- Topic: Amount of activations / Activation Error
- Replies: 5
- Views: 320
Re: Amount of activations / Activation Error
Thanks for your question - there is a KB article (link below) explaining how to manage your installations and remove machines from your activations list to free up your license use; You are allowed to install and use a single user license on up to 2 devices - provided you are the primary user of bot...
- Fri Apr 14, 2023 9:27 am
- Forum: PDF-XChange Editor
- Topic: Error on Saving an edited file (Invalid Object Structure)
- Replies: 3
- Views: 675
Re: Error on Saving an edited file (Invalid Object Structure)
Please supply a sample file and brief explanation of what issues you have found in your attempt to save a file. Also - all emails are answered promptly during working hours - usually within 1-2 hours unless it is a public holiday in the location where support is currently being offered from (e.g. ei...
- Mon Nov 08, 2021 7:06 am
- Forum: Touchscreen Devices
- Topic: Touch keyboard not showing automatically on Windows 10
- Replies: 36
- Views: 31423
Re: Touch keyboard not showing automatically on Windows 10
Hi Jimmie,
Can you please email us (support@pdf-xchange.com) with a sample file and explanation and a link back to this forum post for reference.
Thank you.
Can you please email us (support@pdf-xchange.com) with a sample file and explanation and a link back to this forum post for reference.
Thank you.
- Fri Nov 05, 2021 4:18 pm
- Forum: PDF-XChange Print Drivers
- Topic: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem
- Replies: 5
- Views: 4140
Re: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem
Closed as superseded.
- Fri Nov 05, 2021 4:14 pm
- Forum: OCR- For the PDF-XChange Editor and Viewer
- Topic: No OCR
- Replies: 3
- Views: 3659
Re: No OCR
Apologies but your request seems to have been missed - are you still having issues or is all resolved ?
- Fri Nov 05, 2021 4:05 pm
- Forum: PDF-XChange Editor
- Topic: Selecting Text And Objects In Purchased PDF
- Replies: 7
- Views: 1510
Re: Selecting Text And Objects In Purchased PDF
Excellent news and we very much appreciate your business and comments !
- Fri Nov 05, 2021 3:12 pm
- Forum: Touchscreen Devices
- Topic: Touch keyboard not showing automatically on Windows 10
- Replies: 36
- Views: 31423
Re: Touch keyboard not showing automatically on Windows 10
The power of positive thinking Jimmy !
- Wed Nov 03, 2021 7:56 am
- Forum: Touchscreen Devices
- Topic: Touch keyboard not showing automatically on Windows 10
- Replies: 36
- Views: 31423
- Tue Nov 02, 2021 9:19 am
- Forum: PDF-XChange Editor
- Topic: Export to Image - lossless
- Replies: 25
- Views: 3636
Re: Export to Image - lossless
Have you checked your junk/spam folders to be sure they (notifications) are not being incorrectly filtered from your inbox ?
- Tue Nov 02, 2021 9:16 am
- Forum: PDF-XChange Editor
- Topic: Can PDF-XChange be used instead of Adobe Sign for workflow?
- Replies: 4
- Views: 1125
Re: Can PDF-XChange be used instead of Adobe Sign for workflow?
I am afraid we have no experience with Microsoft Flow so are unable to offer an advice or opinion in regards its suitability.
- Sun Oct 31, 2021 4:10 pm
- Forum: Touchscreen Devices
- Topic: Touch keyboard not showing automatically on Windows 10
- Replies: 36
- Views: 31423
Re: Touch keyboard not showing automatically on Windows 10
Excellent news - thanks Jimmy.
I will do my utmost to ensure your confidence is not misplaced.
I will do my utmost to ensure your confidence is not misplaced.
- Sun Oct 31, 2021 10:43 am
- Forum: Editor plugins
- Topic: Alternative to PDF-XChange Viewer?
- Replies: 9
- Views: 6558
Re: Alternative to PDF-XChange Viewer?
Excellent
- Sun Oct 31, 2021 10:40 am
- Forum: OCR- For the PDF-XChange Editor and Viewer
- Topic: OCR Accuracy: Auto vs High [Paperless Office]
- Replies: 8
- Views: 4403
Re: OCR Accuracy: Auto vs High
Yes that is correct - some pre-analysis of the file is done in the 'Auto' mode which is obviously not done when you simply select high and despite it defying logic - High will NOT always produce the best results as many factors affect this.
- Sun Oct 31, 2021 10:32 am
- Forum: PDF-Tools
- Topic: How to remove previously OCRed text from scan [Paperless Office]
- Replies: 16
- Views: 2800
Re: How to remove previously OCRed text from scan
I suspect the best way to currently achieve this if I understand your objective would be to simply reprint the file using PDF-XChange 'Standard' our print driver as I believe the underlying text you wish to lose would then be removed. Or do I misunderstand? Currently the feature you require is not a...
- Sun Oct 31, 2021 10:23 am
- Forum: Touchscreen Devices
- Topic: Sticky Note and Stylus: (1) Crash and (2) Context Menu
- Replies: 14
- Views: 18463
Re: Sticky Note and Stylus: (1) Crash and (2) Context Menu
Can you please advise what version you are using and if downloading the latest update resolves any of your issues.
We are now once again actively working to extend support for Touchscreen devices in a forth coming release and would appreciate your feedback
Thanks.
We are now once again actively working to extend support for Touchscreen devices in a forth coming release and would appreciate your feedback
Thanks.
- Sun Oct 31, 2021 10:22 am
- Forum: Touchscreen Devices
- Topic: Pen (Surface Pro 7) behavior changed, now unusable.
- Replies: 7
- Views: 4629
Re: Pen (Surface Pro 7) behavior changed, now unusable.
Thanks for your update - pleased all is now well.
- Sun Oct 31, 2021 10:20 am
- Forum: OCR- For the PDF-XChange Editor and Viewer
- Topic: Network Installation > Preferences > Language > User Interface Language
- Replies: 3
- Views: 3637
Re: Network Installation > Preferences > Language > User Interface Language
Hi, Can you please connect to us via our support@pdf-xchange.com email address and provide your license info ... if you are installing the Tesseract Language pack and have a current/valid license this is the wrong language pack and you will not be using the Advanced OCR language files - but the more...
- Sun Oct 31, 2021 10:15 am
- Forum: Touchscreen Devices
- Topic: Touch keyboard not showing automatically on Windows 10
- Replies: 36
- Views: 31423
Re: Touch keyboard not showing automatically on Windows 10
Understood - thanks for the updated info. As previously mentioned we are now actively working with Touchscreen devices within the development team to improve Touchscreen support.
Your patience is appreciated.
Your patience is appreciated.
- Sun Oct 31, 2021 10:12 am
- Forum: PDF-XChange Editor
- Topic: Alter Bookmark Highlight Color? SOLVED
- Replies: 5
- Views: 2341
Re: Alter Bookmark Highlight Color? SOLVED
Very nice.
- Sun Oct 31, 2021 10:08 am
- Forum: PDF-XChange Editor
- Topic: 357 Bug? No Copy Pages from Doc to Doc
- Replies: 18
- Views: 2777
Re: 357 Bug? No Copy Pages from Doc to Doc
I have passed this to the Dev team for investigation, thanks for the additional info.
- Sun Oct 31, 2021 10:03 am
- Forum: PDF-XChange Editor
- Topic: Collapse / Expand Bookmarks - Seems to Not Work SOLVED
- Replies: 6
- Views: 2238
Re: Collapse / Expand Bookmarks - Seems to Not Work SOLVED
Pleased all is now well.
- Sun Oct 31, 2021 10:02 am
- Forum: PDF-XChange Editor
- Topic: Export to Image - lossless
- Replies: 25
- Views: 3636
Re: Export to Image - lossless
(y) Good advice.
- Sun Oct 31, 2021 10:01 am
- Forum: Touchscreen Devices
- Topic: Sidebar panes (such as Bookmarks) are not usable with touch
- Replies: 29
- Views: 15823
- Fri Oct 29, 2021 4:18 pm
- Forum: Touchscreen Devices
- Topic: Sidebar panes (such as Bookmarks) are not usable with touch
- Replies: 29
- Views: 15823
Re: Sidebar panes (such as Bookmarks) are not usable with touch
Hi Jimmy, I have been discussing this with the team members responsible and we have agreed this needs to be 'bumped' up in the priority list. We have just made a release this past week so I am afraid it will still be some weeks away - but it is now receiving attention and Touchscreen support will im...
- Fri Oct 29, 2021 4:18 pm
- Forum: Touchscreen Devices
- Topic: Suggestions of brand and model of tablets
- Replies: 9
- Views: 4545
Re: Suggestions of brand and model of tablets
Hi Jimmy, I have been discussing this with the team members responsible and we have agreed this needs to be 'bumped' up in the priority list. We have just made a release this past week so I am afraid it will still be some weeks away - but it is now receiving attention and Touchscreen support will im...
- Fri Oct 29, 2021 4:10 pm
- Forum: PDF-XChange Editor
- Topic: Add Watermarks Not Working on All Pages 9.2 358.0
- Replies: 7
- Views: 1664
Re: Add Watermarks Not Working on All Pages 9.2 358.0
I am afraid I cannot offer an exact date as yet and Monday is certainly optimistic.
If it is that crucial to you I would strongly suggest you roll back to an earlier release and await an update as soon as available,
If it is that crucial to you I would strongly suggest you roll back to an earlier release and await an update as soon as available,
- Fri Oct 29, 2021 4:08 pm
- Forum: PDF-XChange Editor
- Topic: Edit text in scanned + OCR pdf
- Replies: 3
- Views: 957
Re: Edit text in scanned + OCR pdf
OK - thanks Mark - lets close this topic as if you have emailed us - then your support from here on in will be dealt with by email.
Thanks
Thanks
- Sat Oct 23, 2021 12:20 pm
- Forum: PDF-XChange Editor SDK
- Topic: Delphi PDFXEdit_TLB.pas file won't compile
- Replies: 7
- Views: 2126
Re: Delphi PDFXEdit_TLB.pas file won't compile
I am pleased you were able to resolve it.
- Sat Oct 23, 2021 10:46 am
- Forum: PDF-XChange Editor SDK
- Topic: Delphi PDFXEdit_TLB.pas file won't compile
- Replies: 7
- Views: 2126
Re: Delphi PDFXEdit_TLB.pas file won't compile
I'm afraid Alex was 'hoping' he could find a team member who had historically used Delphi - but there has been no one here with Delphi experience for many, many years. Additionally I should have stated more accurately that once Borland was no longer involved directly or through its subsidiary's - we...
- Fri Oct 22, 2021 5:22 pm
- Forum: PDF-XChange Editor
- Topic: Setting to Always Use Icons in Panes Scroll Menu
- Replies: 3
- Views: 1132
- Fri Oct 22, 2021 4:24 pm
- Forum: PDF-XChange Editor SDK
- Topic: Delphi PDFXEdit_TLB.pas file won't compile
- Replies: 7
- Views: 2126
Re: Delphi PDFXEdit_TLB.pas file won't compile
I'm afraid we do not and have not had a Delphi team member for some years - additionally I am afraid like many suppliers of toolkits as its sometime since Delphi was a development environment sold and supported by its author's we no longer are able to offer Delphi compatibility as a matter of course...
- Sun Apr 04, 2021 11:23 am
- Forum: PDF-XChange Editor
- Topic: Crashing for no apparent reason
- Replies: 3
- Views: 955
Re: Crashing for no apparent reason
Can you please confirm from the 'Help -> About' window on the menu which Version/Build you are using please ?
- Fri Mar 26, 2021 1:01 pm
- Forum: PDF-XChange Core API SDK
- Topic: Water marks using Core API SDK
- Replies: 1
- Views: 2968
Re: Water marks using Core API SDK
Please email support@pdf-xchange.com
Answers related to serial numbers and licenses cannot be answered on a public forum adequately - and do include your licnese info.
Thanks.
Answers related to serial numbers and licenses cannot be answered on a public forum adequately - and do include your licnese info.
Thanks.
- Fri Feb 26, 2021 8:51 pm
- Forum: PDF-XChange Editor
- Topic: Licensing problem with roaming profiles - activation on each PC switch
- Replies: 13
- Views: 2728
Re: Licensing problem with roaming profiles - activation on each PC switch
Please email support@pdf-xchange.com from your work domain - not a free public service please such as Gmail, state what license you require & we will offer a yes or no answer as to whether online activation is required. It is our intention to vague in this regard in all public forums - so please...
- Fri Feb 26, 2021 6:40 am
- Forum: PDF-XChange Editor
- Topic: Licensing problem with roaming profiles - activation on each PC switch
- Replies: 13
- Views: 2728
Re: Licensing problem with roaming profiles - activation on each PC switch
Just to put a 'Cap' on this and offer some comfort to those users who have medium/large installations or work within the security sector. 1: If you genuinely work within the security/Government sectors etc and you email us and request a serial number that requires no 'call home' activation - you wil...
- Mon Jan 25, 2021 5:32 pm
- Forum: PDF-XChange Editor
- Topic: Licensing Questions for v9 (and a rant)
- Replies: 29
- Views: 6667
- Sat Jan 23, 2021 11:00 am
- Forum: PDF-XChange Editor
- Topic: Licensing Questions for v9 (and a rant)
- Replies: 29
- Views: 6667
Re: Licensing Questions for v9 (and a rant)
Hi Bernard and Chris, Let me try and answer your questions as best I can - hopefully this will reassure you that our intentions are not nefarious or unduly restrictive. Firstly in general terms let me advise you why our licensing activation has had to change. In Version 8 of our products we provided...
- Thu Jan 21, 2021 5:37 pm
- Forum: PDF-XChange Editor
- Topic: Merge PDF using VBA
- Replies: 5
- Views: 1453
Re: Merge PDF using VBA
Hi,
accessing the API using an End User license is prohibited under the terms of the license I am afraid.
accessing the API using an End User license is prohibited under the terms of the license I am afraid.
- Thu Jan 21, 2021 4:46 pm
- Forum: PDF-XChange Editor
- Topic: Stop selling to Hong Kong is hurting the people, not the government!
- Replies: 2
- Views: 1903
Re: Stop selling to Hong Kong is hurting the people, not the government!
Understood.
Good luck - hope you achieve all you wish to.
Good luck - hope you achieve all you wish to.
- Wed Jan 20, 2021 9:24 am
- Forum: PDF-XChange Editor
- Topic: Stop selling to Hong Kong is hurting the people, not the government!
- Replies: 2
- Views: 1903
Re: Stop selling to Hong Kong is hurting the people, not the government!
Well - there you go said the Canadian boy - I do dare and its done.
Time to accept this and end the conversation because it will not change for the immediate future.
Time to accept this and end the conversation because it will not change for the immediate future.
- Tue Jan 19, 2021 7:57 am
- Forum: PDF-XChange Editor
- Topic: Stop selling to Hong Kong is hurting the people, not the government!
- Replies: 2
- Views: 1903
Re: Stop selling to Hong Kong is hurting the people, not the government!
We appreciate it is probably a futile gesture in the overall scheme of things - but that does not mean we should abandon our principles because of the futility of our actions. Whilst I am sorry this causes you inconvenience and denies you of the opportunity to use our products and us of your valued ...
- Sun Aug 23, 2020 8:25 am
- Forum: PDF-XChange Editor
- Topic: Reopening pdf's every 15 minutes
- Replies: 1
- Views: 940
Re: Reopening pdf's every 15 minutes
Hi,
Can you please supply a sample PDF - but please ensure you include a proper subject and a link to your Forum post for reference - or your email may be deleted as Spam - many thanks.
Can you please supply a sample PDF - but please ensure you include a proper subject and a link to your Forum post for reference - or your email may be deleted as Spam - many thanks.
- Sun Feb 16, 2020 8:50 am
- Forum: PDF-XChange Editor
- Topic: Removing demo logo
- Replies: 1
- Views: 1164
Re: Removing demo logo
Hi, All such licensing questions must be answered by email only as this is an open public forum and such security questions can only be answered once your license status has been validated. Please email support@pdf-xchange.com with your license info and your question will be answered directly. Thanks
- Tue Nov 19, 2019 6:44 am
- Forum: PDF-Tools SDK (all our PDF DLL Libraries)
- Topic: The thread attempted to read from or write to a virtual address for which it does not have access.
- Replies: 9
- Views: 6816
- Thu Aug 15, 2019 3:07 pm
- Forum: PDF-XChange Editor SDK
- Topic: Sample Program VB6 demonstrating PXV_Control_onEvent Declaration
- Replies: 41
- Views: 13425
Re: Sample Program VB6 demonstrating PXV_Control_onEvent Declaration
Thanks for your comments and additions RMAN - which are very much appreciated, For other reader's and contributor's I must reiterate - that we will not be doing any further work to provide VB compatibility or additions. This is not just an arbitrary position - but made ever more difficult if not imp...
- Thu May 23, 2019 7:46 am
- Forum: PDF-XChange Editor SDK
- Topic: How to catch the information of a link when clicking it
- Replies: 11
- Views: 4022
Re: How to catch the information of a link when clicking it
Respectfully - the Editor SDK is not for novices or those with no fundamental understanding of the PDF Structure. You are expected to have a working knowledge of the PDF standard and specification to be able to utilize our products fully. The PDF format is exceptionally complex and we to document or...