Search found 47 matches

by Christian Flatscher
Fri Apr 24, 2020 10:36 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor, pinned PDFs and clearing history
Replies: 8
Views: 354

Re: PDF-XChange Editor, pinned PDFs and clearing history

Thank you very much, Dimitar.

A little bit later and I found it myself.

I couldn't see the forest for the trees.

Thank you again.

Have a great week end and stay safe.

Regards,

--Christian
by Christian Flatscher
Fri Apr 24, 2020 8:28 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor, pinned PDFs and clearing history
Replies: 8
Views: 354

Re: PDF-XChange Editor, pinned PDFs and clearing history

Thank you, Dimitar.

Please provide detailed steps to get to the "Manage History and Recents" as I can't find it.

Thank you.

Regards,

--Christian
by Christian Flatscher
Fri Apr 24, 2020 7:00 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor, pinned PDFs and clearing history
Replies: 8
Views: 354

Re: PDF-XChange Editor, pinned PDFs and clearing history

Thank you, Dimitar.

Please let me know when this issue will be resolved.

Thanks.

Regards,

--Christian
by Christian Flatscher
Fri Apr 17, 2020 1:58 pm
Forum: PDF-XChange Editor
Topic: MS Office upgrade
Replies: 3
Views: 189

Re: MS Office upgrade

Many thanks Dimitar.

Regards,

--Christian
by Christian Flatscher
Fri Apr 17, 2020 1:34 pm
Forum: PDF-XChange Editor
Topic: MS Office upgrade
Replies: 3
Views: 189

MS Office upgrade

Hi, Early next week my Office 2016 Pro will be upgraded to Office 365 Pro. The old version will be auto-removed and then the new one will be installed. Will I lose all my PDFXChange plug ins? If so, do I have to re-install PDFXchange Editor pro or is a Repair installation sufficient? Thank you! Rega...
by Christian Flatscher
Thu Mar 26, 2020 9:24 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor, pinned PDFs and clearing history
Replies: 8
Views: 354

PDF-XChange Editor, pinned PDFs and clearing history

Hi, I have seen the following with PDF-XChange Editor v8 Build 336: I have pinned a number of PDF files that I need on a regular basis. However when I delete the viewed PDF file history then also the pinned PDF files are removed from the history. I find this behaviour rather strange as it contradict...
by Christian Flatscher
Thu Mar 26, 2020 9:18 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Hi,

Please advise what the current status of my problem reported that PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts is.

Do you have an outlook when this issue will be resolved?

Thank you and stay safe during this pandemic.

--Christian
by Christian Flatscher
Thu Jan 23, 2020 10:10 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Thank you, Daniel.

The VM I use is installed privately on my Laptop to which nobody has access to except myself.

Thanks!

Regards,

--Christian
by Christian Flatscher
Wed Jan 22, 2020 4:35 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Gentlemen, This morning I have tried to convert the Noto .OTF files to .TTF using some web service. This took quite some time so I decided to abandon this effort and try some alternatives. With FontForge I found that it would not convert the .OTF files correctly to TTF. See attached screen shots. Fo...
by Christian Flatscher
Wed Jan 22, 2020 4:15 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

It is good news that you were able to reproduce the issue, Daniel.

I will try a few things myself and let you know how I got on with these.

I will update this ticket ASAP.

Thanks again!

--Christian
by Christian Flatscher
Tue Jan 21, 2020 2:17 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Hi Daniel, I have now uploaded the file 2020-01-21_ticket_33754_christian_flatscher.zip to the server. Here the file check sums: MD5: 92ADE2BA0761ADB7983AD8025A75DE99 SHA-1: EEBD70D6E62B61E1C088B9836AD1546570E3E78C SHA-256: E0F89FD899307618339ED3273C73905891C4522710D1D1631B21A8B7912D9952 The file co...
by Christian Flatscher
Mon Jan 20, 2020 6:40 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Hi Stefan, I am happy to supply all you asked for. The only thing I am unable to provide is the Word .docx file as Word 2016 can open up LibreOffice documents and I can save the .odt file in LibreOffice into .docx format. Whilst the content of the file is not sensitive I appreciate it very much if i...
by Christian Flatscher
Sat Jan 18, 2020 12:56 pm
Forum: PDF-XChange Editor
Topic: Tracker Software created output telling me I am unregistered
Replies: 8
Views: 501

Re: Tracker Software created output telling me I am unregistered

Hi Daniel,

I have raised a new problem report for the actual bug in

viewtopic.php?f=62&t=33754

Thanks!

Regards,

--Christian
by Christian Flatscher
Sat Jan 18, 2020 12:53 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1541

PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Hi, I am currently using the latest release of PDF-XChange Editor Pro v8.0.336.0. I need to write for my company a number of technical documents which also has to include a set of the Google Noto fonts. As my main word processor software I use LibreOffice and then open the file up in Word and conver...
by Christian Flatscher
Sat Jan 18, 2020 12:32 am
Forum: PDF-XChange Editor
Topic: Tracker Software created output telling me I am unregistered
Replies: 8
Views: 501

Re: Tracker Software created output telling me I am unregistered

Thank you, Daniel.

I can confirm that the bug exists in the latest build of the software.

Please remind me how I can collect debug logs so that you can review these.

I will raise a new discussion forum entry.

Thank you and have a good week end!

--Christian
by Christian Flatscher
Fri Jan 17, 2020 9:49 pm
Forum: PDF-XChange Editor
Topic: Tracker Software created output telling me I am unregistered
Replies: 8
Views: 501

Re: Tracker Software created output telling me I am unregistered

Thank you very much for your prompt reply, Daniel. This did resolve my issue. I was completely unaware that I have by mistake downloaded and installed the wrong version. Thanks again. In the mean time I will investigate the other issue that I mentioned earlier in my post to see how solidly I can rep...
by Christian Flatscher
Fri Jan 17, 2020 5:41 pm
Forum: PDF-XChange Editor
Topic: Tracker Software created output telling me I am unregistered
Replies: 8
Views: 501

Re: Tracker Software created output telling me I am unregistered

Last but not least, removing and adding the valid license key does also NOT work! :(

I am extremely upset!
by Christian Flatscher
Fri Jan 17, 2020 5:37 pm
Forum: PDF-XChange Editor
Topic: Tracker Software created output telling me I am unregistered
Replies: 8
Views: 501

Tracker Software created output telling me I am unregistered

Hi, I found a bug in PDF-XChange Editor and v8 Build 335. In order to see where the issue lies I installed the previous v8 B328 by first removing B335 and then installing B328. That worked fine. Then I removed B328 and installed B335 again and I ticked the box "Add new key to the product" but did no...
by Christian Flatscher
Thu Aug 29, 2019 7:27 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi everybody,

I downloaded and tested PDF Pro v8.0 build 332.0.

The reported issue has been fixed and all is working perfectly fine. :D

Thank you very much for your ongoing support.

--Christian
by Christian Flatscher
Fri May 03, 2019 8:43 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Thank you, Will.

Then I will check back later on the download page.

--Christian
by Christian Flatscher
Fri May 03, 2019 3:18 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Great, many thanks, Stefan.

I have kept the old v6 installer... :)

Can you please find out roughly when the next build is going to be released?

Thanks again!

--Christian
by Christian Flatscher
Sat Apr 27, 2019 4:47 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi Daniel, Installed today PDFXChange Pro 8.0 Build 331. Nothing has changed. The resulting PDF file is still around 77 MB in size for two pages. :( The only thing that has improved a bit is the time it takes to create the PDF file. Please let me know what is required in order to investigate this ma...
by Christian Flatscher
Wed Apr 24, 2019 1:43 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi, I have now downloaded PDFXPro v8, build 331. Please let me know if the issue reported has been fixed. If not, please provide me with a time line until when I can expect it to be fixed. Just as a last question - is it OK to install v8 over v7 or should I remove the v7 prior to installing the late...
by Christian Flatscher
Wed Mar 27, 2019 10:29 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

This is great news, Daniel.

Thanks!

Have a great day.

--Christian
by Christian Flatscher
Sun Mar 24, 2019 8:41 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hello everybody, Sorry that it took so long for me to complete my last tests. I have now converted the LibreOffice Writer document to Word 2016. Below the steps I have made: 1. I reduced the original document to the first two pages that are multi-language as I found that the first two pages are the ...
by Christian Flatscher
Thu Feb 28, 2019 6:26 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Thank you, sir, and the same to you, too!
by Christian Flatscher
Tue Feb 26, 2019 6:41 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Thank you very much for your explanations, Daniel and DIV.

I understand both now.

--Christian
by Christian Flatscher
Mon Feb 25, 2019 4:16 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

I am considering to move my files slowly over to WinWord as regrettably this is the only directly supported word processing application for the majority of PDF suppliers. I have found a work around to my issue that I need to dig a little bit deeper. If I save the first two pages as PDF file and then...
by Christian Flatscher
Sat Feb 23, 2019 4:20 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Just did a little test with converting my LibreOffice Writer document to Winword 2003 and rtf format. When opening these files with Word 2016 or WordPad the resulting PDF file is bloated. Deleting the first two pages that contain mainly the Noto fonts significantly reduce the PDF file size.
by Christian Flatscher
Wed Feb 06, 2019 5:59 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Many thanks, Daniel. Is there anything that Tracker Software can give me with respect to correctly embedding fonts into PDF files? I am not interested in any kind of source code but more like a public, free available documentation that explains how to do this. I googled this subject but I am not sur...
by Christian Flatscher
Tue Feb 05, 2019 10:56 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Thank you, Daniel. I understand that fonts can not be removed when they are in the way that LibreOffice does. But when I use PDF Tools Pro v6 I can select fonts to be removed. I will also add your statement with respect how fonts are embedded into the LibreOffice forum. Thank you again for your supp...
by Christian Flatscher
Sat Feb 02, 2019 9:05 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi Daniel,

I have uploaded the file bug_#32093_pxp4780.zip.

Regards,

--Christian
by Christian Flatscher
Fri Feb 01, 2019 6:46 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Thank you very much, Daniel.
by Christian Flatscher
Thu Jan 31, 2019 9:25 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Added also the file pdf_win10_virtual.rar.
by Christian Flatscher
Thu Jan 31, 2019 7:31 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hello Daniel,

pdf_files.rar has been uploaded.

--Christian
by Christian Flatscher
Wed Jan 30, 2019 7:49 am
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi Daniel, I have uploaded the file 2019-01-30_bug_#32093.zip to the Tracker server. It contains the printer configuration files, the LibreOffice Writer file, and all font files in use in that file. It would be interesting to try your settings on my computer for both v6 and v7 of the PDF Tools. Than...
by Christian Flatscher
Tue Jan 29, 2019 1:15 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi Daniel,

I have uploaded the file 2019-01-27.zip to the server as requested.

Thank you for your help.

Christian
by Christian Flatscher
Sun Jan 27, 2019 7:47 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi Daniel, Just tested with the same Windows 10 VM and LibreOffice v5 and PDF-XChange PRO v6. The result is as expected and perfectly fine. This proofs to me beyond any doubt that the issue lies only with PDF-XChange PRO v7. Please have this issue resolved. I have attached these files: 00.zip 01.zip...
by Christian Flatscher
Sun Jan 27, 2019 6:45 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Hi Daniel, What I mean with this statement: " I am not so keen to use this function because it appears that LbireOffce Writer pulls any random font into the .odt file." is that LibreOffice itself already before creating any PDF file seems to pull in some random font files - see my bug report per htt...
by Christian Flatscher
Fri Jan 25, 2019 5:05 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Re: Optimising PDF files, manual font removal

Thank you for your prompt reply and e-mail, Daniel. I was thinking my mail did not go through because of the size of the attachments and the fact that it contains an .mp4 file. I am copying your last reply from your e-mail into this post for completeness sake: "On to the topic at hand, thank you ver...
by Christian Flatscher
Thu Jan 24, 2019 4:33 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 49
Views: 5140

Optimising PDF files, manual font removal

Hi, Last week Saturday I sent an e-mail to support - support@tracker-software.com - but unfortuantely to date not received a reply or acknowledgement of my mail. :( Here again my problem report: I am creating PDF files with LibreOffice writer. Unfortunately there is a bug in LibreOffice writer that ...
by Christian Flatscher
Tue Sep 05, 2017 5:29 am
Forum: PDF-XChange Editor
Topic: Remove all mailto links SOLVED
Replies: 8
Views: 1032

Re: Remove all mailto links SOLVED

Thank you very much, Will.

Sorry for not replying earlier.

I have been very busy over the past few weeks.

I consider this matter as resolved.

Thanks.

--Christian
by Christian Flatscher
Thu Aug 17, 2017 9:13 am
Forum: PDF-XChange Editor
Topic: Remove all mailto links SOLVED
Replies: 8
Views: 1032

Re: Remove all mailto links SOLVED

Hi Will, I am happy to do this. However as this e-mail is business related I prefer not to upload it to a public discussion forum but rather send it to Tracker Software support with an according ticket number. Please provide e-mail address and ticket number and I will provide the PDF file. Once the ...
by Christian Flatscher
Wed Aug 16, 2017 9:00 am
Forum: PDF-XChange Editor
Topic: Remove all mailto links SOLVED
Replies: 8
Views: 1032

Re: Remove all mailto links SOLVED

Thank you for the tip. I tried this but it does not work at all. This is how I create the PDF: - Open the mail in Outlook - Click on the "PDF-XChange V6" plug in - Click on "Convert to PDF" - Open PDF Exchange Editor - Disable "Create links from URLs in page text..." - Open PDF file - mailto links s...
by Christian Flatscher
Tue Aug 15, 2017 5:20 pm
Forum: PDF-XChange Editor
Topic: Remove all mailto links SOLVED
Replies: 8
Views: 1032

Remove all mailto links SOLVED

Hi, I am using the PDF Editor Suite Plus v6 Build 322.6. I need to convert e-mails received in Outlook into PDF. Now that works. However it is absolutely not possible to delete any mail hyper links of the format mailto: from the PDF file. I need to be able to hide from certain people e-mail addresse...