Search found 39 matches

by Rene
Thu Jan 23, 2020 2:52 pm
Forum: PDF-XChange Viewer SDK
Topic: Freeze pdf X change viewer Windows 10
Replies: 9
Views: 830

Re: Freeze pdf X change viewer Windows 10

Hi Stefan, an hour ago we had a jam on the test machine. However, the powershellscript we received did not work completely. We have now manually created a dump via the task manager, right-clicked on Iexplorer and PDFXCview and clicked on Create Dump File. We have adjusted a number of registery setti...
by Rene
Thu Jan 23, 2020 1:26 pm
Forum: PDF-XChange Viewer SDK
Topic: Freeze pdf X change viewer Windows 10
Replies: 9
Views: 830

Re: Freeze pdf X change viewer Windows 10

Hello Rene, Yes - you can e-mail the dump to support@tracker-software.com (please also mention the forum topic so we can link the two), and we will forward it to Vasyl and Roman to look at. If the file is too large to go through e-mail - we have an FTP you can use as well: How do I upload a file to...
by Rene
Wed Jan 22, 2020 8:31 am
Forum: PDF-XChange Viewer SDK
Topic: Freeze pdf X change viewer Windows 10
Replies: 9
Views: 830

Re: Freeze pdf X change viewer Windows 10

1. can you provide the simple working example (standalone app or webpage?) to try it on our side? yes i can provide you our solution (com implementation and webpage). Can I send it to an email address instead of posting it on the forum, there is some company related information inside our solution....
by Rene
Tue Jan 21, 2020 8:26 am
Forum: PDF-XChange Viewer SDK
Topic: Freeze pdf X change viewer Windows 10
Replies: 9
Views: 830

Re: Freeze pdf X change viewer Windows 10

Thanks Stefan.

in the meantime we will try other ways to load the document, maybe that will give us a solution.

Regards,

René
by Rene
Mon Jan 20, 2020 12:36 pm
Forum: PDF-XChange Viewer SDK
Topic: Freeze pdf X change viewer Windows 10
Replies: 9
Views: 830

Freeze pdf X change viewer Windows 10

Hi Support Team At the moment we have big Crashes in our primary application. Background information: We currently use the Active X component (COM object) called PDF X change Viewer SDK. We use this component to read and annotate documents in our Digital environment. The Digital environment is a Sha...
by Rene
Thu Oct 31, 2019 9:33 am
Forum: PDF-XChange Editor SDK
Topic: set Advanced Criteria Option as default search
Replies: 3
Views: 732

Re: set Advanced Criteria Option as default search

Hi Alex, Thanks for answering my post. I have tested your code and your code sets the text "stream is defined" in the first search textbox. I did some research and testing but could not find how i can check the advanced criteria radiobutton and set the "stream is defined" tekst in de second inputbox...
by Rene
Fri Oct 25, 2019 9:51 pm
Forum: PDF-XChange Editor SDK
Topic: set Advanced Criteria Option as default search
Replies: 3
Views: 732

set Advanced Criteria Option as default search

Hi Tracker, We are migrating from the viewer SDK to the Editor SDK and run into a couple of issues. I will post them when i can't find any solution in the forum cause many issues are allready been solved or discussed. In the old viewer we use this code string searchstring = " book red big"; //string...
by Rene
Thu Aug 22, 2019 1:33 pm
Forum: PDF-XChange Viewer SDK
Topic: Download PDF Creation Tools in PDF-XChange Viewer Settings.dat file
Replies: 1
Views: 517

Download PDF Creation Tools in PDF-XChange Viewer Settings.dat file

Hi there, I am using PDF-XChange PRO SDK, Version: 5.0.313.1 and using the active X component for showing documents in my environment. Due a upgrade to windows 10 i did have to make some changes in the PDF-XChange Viewer Settings.dat file. After creating the .dat file and upload it to our test envir...
by Rene
Mon Jul 15, 2019 3:00 pm
Forum: PDF-XChange Viewer SDK
Topic: Hide save dialog box when closing document
Replies: 1
Views: 597

Hide save dialog box when closing document

Is it possible to hide the Save dialog box when closing a document that has been edit? In our flow it's never allowed to edit and save the document. So what i am trying to achieve is when the user close the document, no matter what the document will always close, never save the file or show's a popu...
by Rene
Fri Oct 02, 2015 12:04 pm
Forum: PDF-XChange Viewer SDK
Topic: Focus on annotation textbox
Replies: 5
Views: 1509

Re: Focus on annotation textbox

Hi Vasyl,

I think this fix is never released because today is saw the same behavior as described in my first post. Can you tell me if this is something that will be fixed in a next build?

tnx

René
by Rene
Mon Jun 15, 2015 12:40 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Ivan, The solution works fine. Can i use this build in my production environment? I saw that the fix only works with new added annotations. Annotations that have been made with a previous version have still the issue. I suppose this is not something you can fix because than you have to manipulate...
by Rene
Mon Jun 15, 2015 11:52 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Ivan,

Tnx for the e-mail. i'm testing the new build at the moment, i lett you know the results when i'm done.

René
by Rene
Fri Jun 12, 2015 8:16 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi stefan,

Yes you can send it to that e- mailaddress.

Regards,

Rene
by Rene
Fri Jun 12, 2015 7:20 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Ivan,

Good to hear that the issue is found. If you have a download link i can test it for your.

Tnx

René
by Rene
Thu Jun 11, 2015 9:44 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Ivan, I uploaded a test solution to http://we.tl/AJxjYiWQiI (7mb). Can you check of this solution works on your machine by following the steps below? run the TestApplication.exe, load the settings.dat file that can be found in de "Files" directory Load the document "Link to google.pdf" that can b...
by Rene
Wed Jun 10, 2015 11:40 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Ivan, I've done some testing but still have the same issue. Even when i download and install the pdf x change viewer on a new installed pc, make an annotation and export and import the annotation file due the user interface the problem exists. I will test a couple of other scenarios today and giv...
by Rene
Mon Jun 08, 2015 12:53 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi John, I’m a very confused... in the quote you say Ivan just confirmed that he has fixed the issue with links exported in .xfdf files. The fix will be available in the next build of the Viewer (and it's SDK) and the Editor. But then you say so there is absolutely no fix possible as it is not an is...
by Rene
Fri Jun 05, 2015 2:45 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Stefan, I just downloaded PDF-XChange Viewer Pro SDK Current Version:2.5.313.0(Updated on 27 May 2015) but the problem still exists. The fix didn't make the release? After your last forum post we made the promise to our end-users that this issue will be fixed this month. So, i'm a little annoyed,...
by Rene
Fri May 08, 2015 1:38 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Stefan,

Is there already more information about the release date ? Our company is still waiting for this fix

tnx

René
by Rene
Wed Mar 18, 2015 8:44 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Stefan,

As mentioned before, the .fdf file is not an workaround for us. So we have to wait on the new build to solve our production problem. Can you tell me when the new release is expected?

Rene
by Rene
Mon Mar 16, 2015 6:41 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Ivan,

Did you already have more information? Is its something you can reproduce or is it caused by something in my environment?

Rene
by Rene
Wed Mar 11, 2015 9:47 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

@ Stefan, The problem is that we have multiple users that work's on the same document on the same time, So we have to export the annotations to different files. Otherwise the second user overwrite the annotations of the first user when saving the annotation file at the same time. We've create checkb...
by Rene
Fri Mar 06, 2015 3:25 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Stefan, The problem is that we have to use the xfdf file because this file has a xml markup. In our code behind we use this xml to show or hide annotations based on the author in the xml tag. The viewer we use is the Active x Component, so we have to export it as a xfdf file. You can find some co...
by Rene
Fri Mar 06, 2015 9:02 am
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

Re: hyperlinks are broken after annotations import

Hi Will, The import and export are done by code. So i tested the functionality in the user interface to be sure it has nothing to do with my code, but the UI has the same result. I use the C# full demo project for the ui testing. The Links are made in Microsoft Word (out of the box nothing special)....
by Rene
Wed Mar 04, 2015 2:14 pm
Forum: PDF-XChange Viewer SDK
Topic: hyperlinks are broken after annotations import
Replies: 29
Views: 3315

hyperlinks are broken after annotations import

I have a pdf document with hyperlinks. When i load an document that hase some hyperlinks, the hyperlinks works perfect. But after i import some annotations the hyperlinks are broken. There is some weird rectangle arround the hyperlinks that causes this issue. When i move the rectangele, the hyperlin...
by Rene
Mon Jul 21, 2014 1:58 pm
Forum: PDF-XChange Viewer SDK
Topic: hide textbox on an annotation when hiding the annotation
Replies: 3
Views: 1053

Re: hide textbox on an annotation when hiding the annotation

Tnx Stefan!

That did the trick!

René
by Rene
Fri Jul 18, 2014 2:15 pm
Forum: PDF-XChange Viewer SDK
Topic: advanced search enable button after the text is set
Replies: 1
Views: 795

advanced search enable button after the text is set

Hi, In the search pane you can choose for advanced search. When you type some text in the input box and press enter the text won't appear in de search pane input box. See attachment for the print screens. This is because the text is not set in memory(?) before the OK button is enabled and i press en...
by Rene
Fri Jul 18, 2014 12:56 pm
Forum: PDF-XChange Viewer SDK
Topic: hide textbox on an annotation when hiding the annotation
Replies: 3
Views: 1053

hide textbox on an annotation when hiding the annotation

Hi, When i made an annotation, i can double click it so a textbox shows up. In this textbox you can add some comment about the annotation. In our implementation users can hide all comments on the document due the following code: string result = string.Empty; string script = " var myAnnotList = this....
by Rene
Fri Jul 11, 2014 2:33 pm
Forum: PDF-XChange Viewer SDK
Topic: Focus on annotation textbox
Replies: 5
Views: 1509

Focus on annotation textbox

Hi, When i double click an annotation i made, the focus is not set to the textbox that show up. This i quite annoying because you want to type immediately when the textbox shows up. Now I first have to click in the textbox to start typing. Can I fix this due a setting or is this something for a new ...
by Rene
Fri Apr 11, 2014 10:36 am
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi Stefan,

Tnx for the information, when there is more informatie about the release date, can you sent me an update on this topic?

Regards,

René
by Rene
Thu Apr 10, 2014 10:53 am
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi Vasyl,

Very nice :-). Tnx for the support! Can you tell me when the next release with this update can be downloaded?

Regards

Rene
by Rene
Wed Apr 09, 2014 3:18 pm
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi Stefan, tnx voor checking. If your colleagues get back to you with the answer that it is not possible at the moment. Then my following question is, is it available in a next release :-)? It should be very nice if i can set a property for the comments pane on true or false for showing or not showi...
by Rene
Wed Apr 09, 2014 2:27 pm
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi stefan,

I added the print screen in the attachments.

regards,

Rene
by Rene
Wed Apr 09, 2014 1:31 pm
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi Stefan, Hmm.... So its not possible due code to hide the comments of a specific user in de comments pane, something that can be done due the UI interface by the menu comments --> show comments --> show by author --> Select authors. Where you can set a filter on the author's who have made annotati...
by Rene
Wed Apr 09, 2014 12:56 pm
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi Stefan, I can hide the annotations of a specific user with the following code: private void HideAnnotation(Annotation annotation) { string result; string script = " var myAnnotList = this.getAnnots(); " + " if (myAnnotList) { " + " for (var i = 0; i < myAnnotList.length; i++) { " + " if (myAnnotL...
by Rene
Wed Apr 09, 2014 10:19 am
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Hi Stefan, tnx for the fast reply, maybe i've done something wrong, but wen i use the id i get a HResult 0x82132719 error message, The code i use is object dataout; axCoPDFXCview1.DoVerb("", "ExecuteCommand", "#33234", out dataout, 0); What i expect is that i get all users in the dataout object who ...
by Rene
Wed Apr 09, 2014 8:50 am
Forum: PDF-XChange Viewer (End Users)
Topic: "Show by Author/s" feature
Replies: 25
Views: 5024

Re: "Show by Author/s" feature

Can this also been done by code ?

So that i can hide or show the comments by code? And not due the menu comments --> show comments --> show by author --> Select authors.

tnx !

Regards,

René
by Rene
Thu May 31, 2012 12:46 pm
Forum: PDF-XChange Viewer SDK
Topic: How to show certain command buttons in toolbar
Replies: 15
Views: 3702

Re: How to show certain command buttons in toolbar

Hi Stefan,

I solved my problem by creating my own custom bars and saved them to different .dat files (Standard feature in the full demo project). When a user logs on i can determine which bars (.dat file) he needs. Its just a work around but works fine for me.

Best,

Rene
by Rene
Tue May 22, 2012 1:46 pm
Forum: PDF-XChange Viewer SDK
Topic: How to show certain command buttons in toolbar
Replies: 15
Views: 3702

Re: How to show certain command buttons in toolbar

Hi Stefan,

Is there more information about the release date of version Ver3? I really want to use the possibility to programatically hide and unhide some buttons in various toolbars.

Thanks,

Rene