Search found 3578 matches

by Ivan - Tracker Software
Tue Sep 10, 2019 12:36 am
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 42
Views: 1917

Re: Properties pane

Thanks for the file. Will try to reproduce the issue.
by Ivan - Tracker Software
Fri Sep 06, 2019 4:25 pm
Forum: PDF-XChange Editor
Topic: Color management Issue
Replies: 22
Views: 810

Re: Color management Issue

Strictly speaking, the Editor renders everything correct, except print preview. The problem is in your monitor profile. Here is a short explanation of how we get this yellowish color: original fill color of the rectangle is 95.3% of gray . As the working space is RGB, we convert this color to RGB us...
by Ivan - Tracker Software
Thu Sep 05, 2019 8:12 pm
Forum: PDF-XChange Editor
Topic: Color management Issue
Replies: 22
Views: 810

Re: Color management Issue

Thanks for the files! Can you please also let me know what color profile is associated with your monitor?
For example, screenshot of Preferences -> Color Management dialog will show the current monitor profile when "Default" preset is selected.
by Ivan - Tracker Software
Wed Sep 04, 2019 9:56 pm
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 42
Views: 1917

Re: Properties pane

when i.Top (or i.Left) has 4,294,967,295‬ ($ffffffff) value or similar huge value it is absolutely ok as this number is treated by the Editor as a signed value, and actually represents relatively small negative value. Also, when any of these values are absent, it just means that these values have va...
by Ivan - Tracker Software
Wed Sep 04, 2019 5:46 pm
Forum: PDF-XChange Editor
Topic: All white image after paste to Wordpad and Paint.net
Replies: 17
Views: 943

Re: All white image after paste to Wordpad and Paint.net

The Editor puts DIB, DIB V5, and PNG into the clipboard, and then pasting application choose which format to use. Unfortunately, most applications do not support transparency in DIB format (guess due to historical reason) and if PNG is not supported or ignored, there will be the effect you described...
by Ivan - Tracker Software
Wed Sep 04, 2019 4:01 pm
Forum: PDF-XChange Editor
Topic: Color management Issue
Replies: 22
Views: 810

Re: Color management Issue

In that topic, you posted only the images, but not your PDF. Can you please post it here or send me by email?
And your profiles for the monitor.
by Ivan - Tracker Software
Wed Sep 04, 2019 3:39 pm
Forum: PDF-XChange Editor
Topic: Image smoothing cannot be turned off
Replies: 36
Views: 1877

Re: Image smoothing cannot be turned off

The reason why images are copied 'smoothed' because we copy 'transformed' image, not the original one.
For example, when an image is rotated by 45 degrees, copied one will be rotated too.

We will add a command to copy an image as is, as we have for editing.
by Ivan - Tracker Software
Wed Sep 04, 2019 12:24 am
Forum: PDF-XChange Editor
Topic: Color management Issue
Replies: 22
Views: 810

Re: Color management Issue

To be precise, in this particular case the difference between Acrobat and PDF-XChange is because the Editor renders in CMYK, while Acrobat renders in RGB color space. To get the same result, please set the option "Preferences -> Page Display -> Rendering -> Default transparency blending color space"...
by Ivan - Tracker Software
Tue Sep 03, 2019 8:04 pm
Forum: PDF-XChange Editor
Topic: Color management Issue
Replies: 22
Views: 810

Re: Color management Issue

You are right in time :) We are in the middle of reworking our color management and already have some promising results.
You can see here how your sample is rendered with your profile and your settings now.

These changes will not be included in build 333 but must be in 334 if everything will be ok.
by Ivan - Tracker Software
Tue Sep 03, 2019 6:18 pm
Forum: PDF-XChange Editor
Topic: PDF-Xchange Editor renders wipeout incorrectly.
Replies: 58
Views: 3388

Re: PDF-Xchange Editor renders wipeout incorrectly.

Stroke adjusting intended to adjust line position and thickness to let it fill full pixels, as you may know. By the specification (section "10.7.5 Automatic stroke adjustment" of PDF 2.0 spec): ... The thickness shall be as near as possible to the requested line width — no more than half a pixel dif...
by Ivan - Tracker Software
Tue Sep 03, 2019 5:45 pm
Forum: PDF-XChange Editor
Topic: Proper support for sub-pixel rendering (Cleartype)
Replies: 14
Views: 816

Re: Proper support for sub-pixel rendering (Cleartype)

I provided sample documents earlier in this thread:
sorry, I missed it
by Ivan - Tracker Software
Tue Sep 03, 2019 3:33 pm
Forum: PDF-XChange Editor
Topic: Proper support for sub-pixel rendering (Cleartype)
Replies: 14
Views: 816

Re: Proper support for sub-pixel rendering (Cleartype)

Can you please send us a sample document with such issue?
by Ivan - Tracker Software
Tue Sep 03, 2019 3:22 pm
Forum: PDF-XChange Editor
Topic: PDF-Xchange Editor renders wipeout incorrectly.
Replies: 58
Views: 3388

Re: PDF-Xchange Editor renders wipeout incorrectly.

There still is the problem of stroke adjusted lines not being anti-aliased, though. Yes, unfortunately, we did not fix this issue yet. I also wonder how point (PT) and pixels correlate at various DPI settings? At 96 dpi Editor seems to use about 30-50% more pixels than what is set for pt strength o...
by Ivan - Tracker Software
Sat Aug 31, 2019 1:09 am
Forum: PDF-XChange Editor
Topic: Secure Printing / Print Driver Override with Xerox
Replies: 12
Views: 439

Re: Secure Printing / Print Driver Override with Xerox

Unfortunately, I cannot reproduce the issue on Windows 7 x64 :( Job has absolutely the same settings I set from the Editor before printing a document. Can you please if the latest build 332 has the same issue on your side? Nothing was changed in this build in regards to communication with printers, ...
by Ivan - Tracker Software
Thu Aug 29, 2019 4:10 pm
Forum: PDF-XChange Editor
Topic: Secure Printing / Print Driver Override with Xerox
Replies: 12
Views: 439

Re: Secure Printing / Print Driver Override with Xerox

Not yet -- been busy with the new build we released this week. I'm planning to work with the issue today or tomorrow and will let you know the result.
by Ivan - Tracker Software
Thu Aug 15, 2019 6:58 pm
Forum: PDF-XChange Editor
Topic: Secure Printing / Print Driver Override with Xerox
Replies: 12
Views: 439

Re: Secure Printing / Print Driver Override with Xerox

Thanks for the clarification, will take a look why the problem occurs on Windows 7.
by Ivan - Tracker Software
Wed Aug 14, 2019 3:36 pm
Forum: PDF-XChange Editor
Topic: Secure Printing / Print Driver Override with Xerox
Replies: 12
Views: 439

Re: Secure Printing / Print Driver Override with Xerox

Hi,

sorry, I'm not sure I understood it correctly - so, on Windows 7 machine when you print from the Editor enabling "Secure Printing..." option in the queue the job does not show "Secure Printing..." but printer defaults?
by Ivan - Tracker Software
Tue Aug 06, 2019 5:51 pm
Forum: PDF-XChange Editor
Topic: Secure Printing / Print Driver Override with Xerox
Replies: 12
Views: 439

Re: Secure Printing / Print Driver Override with Xerox

That's strange a bit. Unfortunately, I do not have access to the printer with PIN protection, but I did install the Xerox driver, and I did the following: 1. put the printer on Pause 2. Print a document from the Editor with "Secure Print..." as a "Job Type" 3. Now I open a list of jobs (right mouse ...
by Ivan - Tracker Software
Wed Jul 31, 2019 4:22 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Memory Exception - 64 bit
Replies: 8
Views: 371

Re: Memory Exception - 64 bit

The problem is with declarations of functions exported from the SDK. For example [DllImport("pxclib40")] public static extern int PXC_AddPage(int pdf, double width, double height, out int page); Type int is 32-bit type, while for 64-bit configuration pdf and page arguments of this function should be...
by Ivan - Tracker Software
Wed May 22, 2019 4:36 pm
Forum: PDF-XChange Editor
Topic: Enhanced OCR not available?
Replies: 20
Views: 5235

Re: Enhanced OCR not available?

*** Can it be that the Enhanced OCR feature does not work in the free/trial version of PDF-XChange Editor or can there be another reason for this ? *** Yes, most likely that the reason. In free version or without a special key, Enhanced OCR plugin works in demo mode for 30 days from the first insta...
by Ivan - Tracker Software
Wed May 15, 2019 11:01 pm
Forum: PDF-XChange Editor
Topic: Enhanced OCR not available?
Replies: 20
Views: 5235

Re: Enhanced OCR not available?

The problem is with "%ProgramFiles%\Tracker Software\Common" folder which is always created no matter of custom location provided during installation. And some functionality in applications which relays on this folder will not properly when a custom location was specified. I accept that is our fault...
by Ivan - Tracker Software
Tue Apr 16, 2019 3:19 pm
Forum: PDF-XChange Editor
Topic: How to set own (number, specific) format? SOLVED
Replies: 9
Views: 1760

Re: How to set own (number, specific) format? SOLVED

One of the ways to do that would be to use the following JavaScript:

Code: Select all

// convert current field value to a number
var n = 1 * event.value;
// format it
event.value = util.printx("999 99", util.printf("%05d", n));
HTH
by Ivan - Tracker Software
Tue Apr 09, 2019 11:22 pm
Forum: PDF-XChange Core API SDK
Topic: Not Getting Changes to Write to File
Replies: 9
Views: 2145

Re: Not Getting Changes to Write to File

Sorry, I missed your post.

You can insert that line before this line in your original code:

Code: Select all

PXC_Rect rect = field.Widget[0].get_Rect();
Or, you can use the current version 8.0.330.0 where the issue is fixed and your code should work as expected without my line.
by Ivan - Tracker Software
Tue Apr 09, 2019 9:09 pm
Forum: PDF-XChange Editor
Topic: Problem with zoom option "Fit Visible"
Replies: 23
Views: 2435

Re: Problem with zoom option "Fit Visible"

Actually, some changes have been made in the latest version (8.0.330.0) to try to change the behavior. Did you try this version?

But I must say, that other PDF apps, like Acrobat, do not preserve fit visible scroll position limitation, but trying to put highlighted item as most centered as possible.
by Ivan - Tracker Software
Mon Mar 11, 2019 9:06 pm
Forum: PDF-XChange Core API SDK
Topic: Not Getting Changes to Write to File
Replies: 9
Views: 2145

Re: Not Getting Changes to Write to File

Thanks for the file. I found where the issue is, and made a fix which will be available in the next build. As a workaround, for now, you can add int nIndex = field.Widget[0].get_IndexOnPage(); as the problem was with the late resolving page for widgets, and, as a result, the field was not properly r...
by Ivan - Tracker Software
Fri Mar 08, 2019 11:06 pm
Forum: PDF-XChange Core API SDK
Topic: Not Getting Changes to Write to File
Replies: 9
Views: 2145

Re: Not Getting Changes to Write to File

Can you send us a sample document where the problem is reproducible?
by Ivan - Tracker Software
Wed Feb 20, 2019 12:06 am
Forum: PDF-XChange Viewer SDK
Topic: How to add Custom MetaData / Properties
Replies: 6
Views: 2000

Re: How to add Custom MetaData / Properties

In the Editor SDK/Core API you can work with XMP using interface IPXC_XMPMetadata . This interface provides only basic features to get/set XMP properties. For advanced handling, you have to get XMP metadata stream using GetXMP method, work with it using XMP SDK (for example, Adobe XMP Toolkip ), and...
by Ivan - Tracker Software
Thu Feb 07, 2019 2:56 am
Forum: PDF-XChange Editor
Topic: Posting data using Javascript Net.HTTP
Replies: 7
Views: 540

Re: Posting data using Javascript Net.HTTP

There was an issue with handling oRequest parameter in Editor's code.
We have fixed this issue and the fix will be available in the next build.
by Ivan - Tracker Software
Tue Jan 15, 2019 6:31 pm
Forum: PDF-XChange Editor
Topic: Text rendering seems to be borked in latest versions
Replies: 11
Views: 737

Re: Text rendering seems to be borked in latest versions

Do you mean horizontal line on top of the page? This line has no relation to the text rendering.
by Ivan - Tracker Software
Mon Jan 14, 2019 10:50 pm
Forum: PDF-XChange Editor
Topic: Text rendering seems to be borked in latest versions
Replies: 11
Views: 737

Re: Text rendering seems to be borked in latest versions

Can you send us your screenshot with text hinting disabled?
by Ivan - Tracker Software
Mon Jan 14, 2019 7:18 pm
Forum: PDF-XChange Editor
Topic: Color management Issue
Replies: 22
Views: 810

Re: Color management Issue

We will try to fix this issue in the next build.
by Ivan - Tracker Software
Tue Dec 11, 2018 2:04 am
Forum: PDF-XChange Editor
Topic: Sticky note tool: "cross point", aiming error?
Replies: 20
Views: 1092

Re: Sticky note tool: "cross point", aiming error?

What kind of screen do you use? and what is scaling factor in your Windows settings?
by Ivan - Tracker Software
Tue Dec 11, 2018 2:02 am
Forum: PDF-XChange Editor
Topic: Sticky note tool: "cross point", aiming error?
Replies: 20
Views: 1092

Re: Sticky note tool: "cross point", aiming error?

I added preview cursor feature to the sticky note tool in 328 which should be released in a few days. Hope this feature will solve your issues.
by Ivan - Tracker Software
Mon Dec 10, 2018 10:26 pm
Forum: PDF-XChange Editor
Topic: Sticky note tool: "cross point", aiming error?
Replies: 20
Views: 1092

Re: Sticky note tool: "cross point", aiming error?

Will try to add in 329 (it is too late to add this into 328) an option to show an exact preview of sticky note being placed, as we have for Typewriter annotation.
by Ivan - Tracker Software
Thu Dec 06, 2018 3:13 am
Forum: PDF-XChange Translators
Topic: New translation tool for build 7.0.328.0
Replies: 1
Views: 754

New translation tool for build 7.0.328.0

The new translation tool with the latest data files for the upcoming 7.0.328.0 build of our products available for download here: https://www.tracker-software.com/pdfxed ... zer301.zip.
by Ivan - Tracker Software
Wed Nov 21, 2018 10:21 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2115

Re: 3D PDF causes XChange Editor to crash

Thanks for the information. If you have more PDFs with 3D generated by this tool, we would appreciate if you can share. In regards other formats - PDF can contain 3D streams in U3D or PRC format. And now PDF Association is in the middle of a discussion to add support for STEP format. The Editor supp...
by Ivan - Tracker Software
Wed Nov 21, 2018 5:56 pm
Forum: PDF-XChange Editor
Topic: Printing a document with a custom stamp
Replies: 7
Views: 503

Re: Printing a document with a custom stamp

The issue is fixed in build 328 which we expect to be released on December 10th.
by Ivan - Tracker Software
Wed Nov 21, 2018 1:08 am
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2115

Re: 3D PDF causes XChange Editor to crash

For now, we found the following issues with the U3D stream in your file: 1. "File size" field in File Header has value zero, while it should contain the actual number of bytes in the stream (section 9.4.1.4 of U3D spec) 2. Parent node data (9.5.1.2 in the U3D spec) for top-level group nodes does not...
by Ivan - Tracker Software
Mon Oct 29, 2018 4:49 pm
Forum: PDF-XChange Editor
Topic: GMail printing twice from Firefox
Replies: 14
Views: 822

Re: GMail printing twice from Firefox

As you mentioned Print_JS.pdf has document-level JS script this.print({bUI:true,bSilent:false,bShrinkToFit:true}); which is executed when document is opened, and will show print dialog. Another place which causes the print dialog to show is the document's Open Action which has the same JS action (se...
by Ivan - Tracker Software
Mon Oct 29, 2018 4:33 pm
Forum: PDF-XChange Editor
Topic: Fast Search Using Index
Replies: 42
Views: 3657

Re: Fast Search Using Index

I keep being flabbergasted how low a priority all Windows based PDF viewers put on more solid search results. Editor already is among the faster of the bunch. But the lack of indexing and the even worse lack of good search result presentations makes it look as if PDF search was not an important fun...
by Ivan - Tracker Software
Fri Oct 26, 2018 5:22 pm
Forum: PDF-XChange Editor
Topic: Crop to A4 isn't correctly calculated
Replies: 6
Views: 433

Re: Crop to A4 isn't correctly calculated

The Editor crops the page absolutely correctly, at least in conformance with the PDF Specification.
Page boxes do not have to have an origin (0, 0), and all applications should handle such boxes in a proper way.
by Ivan - Tracker Software
Tue Oct 23, 2018 5:14 pm
Forum: PDF-XChange Editor
Topic: Unexpected behavior of Snapshot tool
Replies: 9
Views: 667

Re: Unexpected behavior of Snapshot tool

Actually, you can use snapshot tool in both cases. When the option "Use specified resolution for snapshot images" is not set, an image generated by the snapshot tool will have the same dimensions in pixels as your selected area. Just make a snapshot and paste it into an image editor, like MS Paint a...
by Ivan - Tracker Software
Mon Oct 22, 2018 5:12 pm
Forum: PDF-XChange Editor
Topic: Unexpected behavior of Snapshot tool
Replies: 9
Views: 667

Re: Unexpected behavior of Snapshot tool

When you select, say, 2 inches per 3 inches portion of the page, the snapshot tool will place into clipboard an image with the following dimensions in pixels: width = 2 * dpi height = 3 * dpi where dpi - is the values specified in settings when "Use specified resolution for snapshot images" is set, ...
by Ivan - Tracker Software
Sat Oct 20, 2018 12:07 am
Forum: PDF-XChange Editor
Topic: Unexpected behavior of Snapshot tool
Replies: 9
Views: 667

Re: Unexpected behavior of Snapshot tool

The Editor has some options for the Snapshot tool. Please check Preferences ( Ctrl + K ) -> Snapshot Tool. When an option "Use specified resolution for snapshot images" is set, a selected portion is rendered using specified DPI value (and 100% zoom). When it is not set, the portion is rendered using...
by Ivan - Tracker Software
Thu Oct 18, 2018 12:13 am
Forum: PDF-XChange Viewer (End Users)
Topic: Bug? Pan and Zoom Tool Fails after Closing a Document SOLVED
Replies: 3
Views: 1528

Re: Bug? Pan and Zoom Tool Fails after Closing a Document SOLVED

Thanks for the clear description.
I reproduced the issue and fixed it. The fix will be included in build 327.1
by Ivan - Tracker Software
Wed Oct 17, 2018 11:24 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 10634

Re: Virtual Printers Left Behind

If your maintenance still valid, you can use your license for V7.
Otherwise or without a license, you will have a demo labels, but that should not be too critical for testing purposes, I believe.