Search found 57 matches

by pctuki_fg
Tue Feb 02, 2016 3:25 pm
Forum: PDF-XChange Editor
Topic: 3D PDF's
Replies: 7
Views: 738

Re: 3D PDF's

Ok, thanks for the info.
by pctuki_fg
Tue Feb 02, 2016 12:27 pm
Forum: PDF-XChange Editor
Topic: 3D PDF's
Replies: 7
Views: 738

3D PDF's

Hi,

In our company there has started to emerge 3D PDFs from our suppliers. We have to now install Adobe reader for people to able to view them.

Is the support for 3D PDF's coming soon to PDF-XChange Editor too?
by pctuki_fg
Thu Feb 12, 2015 1:59 pm
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Thanks for all. Did a vbs script and distributed it via SCCM. It seems to work. At least its registering the machines so lets see how long they stay that way.
by pctuki_fg
Thu Feb 12, 2015 11:30 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Hello pctuki_fg, It should be in C:\Program Files\Tracker Software\Vault So the full command line will look something like: C:\Program Files\Tracker Software\Vault\XCVault.exe /s "C:Temp\Client Vaults\Personal.xcvault" Regards, Stefan Found it on another machine. Do not know why this one didnt have...
by pctuki_fg
Thu Feb 12, 2015 10:59 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Hi pctuki_fg, You can call the XCVault module itself, specify the silent launch parameter, then call the vault. i.e. XCVault.exe /s "C:Temp\Client Vaults\Personal.xcvault" Cheers, Hi, Couldn't find that exe. Does it come with the pro package? The installation we have does not include following comp...
by pctuki_fg
Wed Feb 11, 2015 11:00 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Hi pctuki_fg, You can use the /KEYDATA=" Your serial key here " or the /KEYFILE=" Path to XCVault " to pass the key. Also, a new build was released yesterday, so please make sure that you are using the latest build: http://www.tracker-software.com/downloads Cheers, This applies during installation....
by pctuki_fg
Mon Feb 09, 2015 7:20 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Will - Tracker Supp wrote: Are you attempting to copy the reg. keys between machines, in order to license the application?
Nope. Is there a command line I could run remotely that would register the software with our key?
by pctuki_fg
Mon Feb 02, 2015 8:10 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Hi, I looked at one user and he has normal client pc. There is no Vault-key in the registry (not under the user nor in the local_machine branch). I looked from my Computer and there was that Vault key with sub key 000 there. It was located under the local_machine branch. Is the reg_binary here the r...
by pctuki_fg
Fri Jan 30, 2015 12:45 pm
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Bailey-Tracker Supp wrote:Hello pctuki_fg,

Could you please email sales@tracker-software.com with your serial key, and we will be able to investigate this issue further.

Cheers!
Done.
by pctuki_fg
Tue Jan 20, 2015 11:12 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Re: Problems with registeration sticking to computers

Some Computers have multiple users, but mostly single user. It seems at least that the license info is the one that seems to get lost. We had this same kind of problem at somepoint too with earlier version, but then we had GPO setting to put the key into the registery. I think the method has changed...
by pctuki_fg
Tue Jan 20, 2015 9:07 am
Forum: PDF-XChange Editor
Topic: Problems with registeration sticking to computers
Replies: 20
Views: 1858

Problems with registeration sticking to computers

Hello, We have had some Computers that lose the registeration of PDF X-Change. When you apply it manually even then it can just disappear from the machine. Is there a way to make sure the registeration sticks? I could probably make a GPO that puts the licensing info to registery or something like th...
by pctuki_fg
Mon Dec 15, 2014 7:37 am
Forum: PDF-XChange Editor
Topic: MSI: group policy deploy - pdf extensions not associated
Replies: 23
Views: 3637

Re: MSI: group policy deploy - pdf extensions not associated

Hi,

I have been busy and as the Xmas holidays are closing in I don't have time to test this for you.

Also we have out sourced our software packaging and installation services I will bring this up with them and they will look into this next year.

Happy holidays!
by pctuki_fg
Mon Nov 24, 2014 11:41 am
Forum: PDF-XChange Editor
Topic: MSI: group policy deploy - pdf extensions not associated
Replies: 23
Views: 3637

Re: MSI: group policy deploy - pdf extensions not associated

Hi , Thanks for the post - from what I can see in your string, you have not specified that the Editor should display in browser and be default. You will need to add SET_AS_DEFAULT="1" and VIEW_IN_BROWSERS="1". Please try this and that should help. See here for further information: http://help.track...
by pctuki_fg
Wed Nov 12, 2014 9:01 am
Forum: PDF-XChange Editor
Topic: MSI: group policy deploy - pdf extensions not associated
Replies: 23
Views: 3637

Re: MSI: group policy deploy - pdf extensions not associated

I have tried many different versions but atm is this: msiexec /i PDFXC5Pro_x64.msi /qn /norestart ADDLOCAL="F_Drivers,F_Help_Drv,F_Langs_Drv,F_Wizard,F_Help_Wiz,F_Langs_Wiz,F_Viewer,F_VLangs,F_Plugins,F_Plugin_SP,F_FileOpenPlugin,F_ReadOutLoudPlugin,F_OCRPlugin,F_BrowserPlugins,F_IEPlugin,F_NPPlugin...
by pctuki_fg
Fri Nov 07, 2014 12:50 pm
Forum: PDF-XChange Editor
Topic: MSI: group policy deploy - pdf extensions not associated
Replies: 23
Views: 3637

Re: MSI: group policy deploy - pdf extensions not associated

I have had this same problem with the MSI installer too. I am deploying it via SCCM, but the same problem with fileassociations. Also it doensn't set the view in browser either.

Just tried it with the newest version and the same problems.
by pctuki_fg
Wed May 28, 2014 9:03 am
Forum: PDF-XChange Editor
Topic: Licensing question / Activate button
Replies: 7
Views: 1160

Re: Licensing question / Activate button

How you add the new key to the install command line?

I tried to do it like the old key, but the key wasnt added. Then I manually copied it and added it. Also tried with the old key, but I get the message to upgrade the key on first start.
by pctuki_fg
Wed May 07, 2014 1:40 pm
Forum: PDF-XChange Editor
Topic: ArialMT font not displaying correctly
Replies: 3
Views: 558

Re: ArialMT font not displaying correctly

Thanks for the quick reply. I will try with the new build as soon as it's available.
by pctuki_fg
Wed May 07, 2014 1:24 pm
Forum: PDF-XChange Editor
Topic: ArialMT font not displaying correctly
Replies: 3
Views: 558

ArialMT font not displaying correctly

Hi, I encountered a weird problem with the PDF-XChange Editor (the two latest releases at least). It does not display ArialMT font properly. I have attached an example pdf to this post. I tried with older viewer and new Adobe Reader and the PDF displays correctly. Also if I change the font in the pd...
by pctuki_fg
Tue Mar 11, 2014 5:29 am
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Hello pctuki_fg, The "Make Default" button inside the Editor should be doing the same as the registry file. The only difference is that the Editor adds an additional reg keys in HKEY_CURRENT_USER as well. So it looks like the Editor or regedit cannot write to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ or...
by pctuki_fg
Fri Mar 07, 2014 6:53 am
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Tracker Supp-Stefan wrote:Hello again pctuki_fg,

I am passing this to our installer experts to make sure it's fixed for next time, and for the moment as a workaround you can use the attached .reg file.

Regards,
Stefan
Hi,

Those settings didn't help. Still need to go and press the 'Make default'-button.
by pctuki_fg
Wed Mar 05, 2014 12:52 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Hello pctuki_fg, I just had a conversation with the browser add-in expert and he advised me that the Editor plug-in should work even in protected mode. Are you using a 32 or 64 bit windows? If it's a 64 bit one, can you please open a command prompt with admin rights, navigate to the Editor installa...
by pctuki_fg
Thu Feb 27, 2014 9:03 am
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

any update on this?
by pctuki_fg
Fri Feb 07, 2014 6:44 am
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Hi pctuki_fg, Thanks for the post - this is actually to do with the way that IE reports plugins. Generally, the plugins for the Editor and Viewer are not reported in this section of IE, though they ordinarily still are able to View in browser. Only in a very few cases will the plugin display. To di...
by pctuki_fg
Thu Feb 06, 2014 4:04 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Still have one question about the installation. I couldn't get the display PDF in browser to work with my Windows 8.1 and IE 11 setup.

Is it not supported configuration or is there still some bugs related to installer or the PDF Editor?

Image

Käytössä = Enabled
by pctuki_fg
Thu Jan 30, 2014 2:32 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Hi,


I was using the latest build (8th Jan).

Msi installation is working fine except how can I se the default language of the editor to finnish instead of english?
by pctuki_fg
Wed Jan 29, 2014 7:48 am
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Some trial and error has revealed that the string should be: pdfx5.exe /VERYSILENT /NORESTART /COMPONENTS="pdfSaver,PDFXChangedriver, pdfxedit ,PDFTools4,Help,Languagess,OfficesAddin,PDFVLanguagess,PDFVHelp,IEAddin,ShellExtensions" /PDFVINBROWSER /Key:"<product-key>" /LANG=fi I realize that this is...
by pctuki_fg
Tue Jan 28, 2014 2:37 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

Re: PDF-XChange PRO package & Editor

Hi,

I have the pdfviewer in my command line already, but it wont installa the editor. Editor probably has its own component name?
by pctuki_fg
Tue Jan 28, 2014 12:10 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange PRO package & Editor
Replies: 23
Views: 2978

PDF-XChange PRO package & Editor

Hi, I have been installing our PDF-XChange PRO package with following command: pdfx5.exe /VERYSILENT /NORESTART /COMPONENTS="pdfSaver,PDFXChangedriver,PDFTools4,Help,Languagess,OfficesAddin,pdfviewer,PDFVLanguagess,PDFVHelp,IEAddin,ShellExtensions" /PDFV=YES /PDFVINBROWSER /Key:"<product-key>" /LANG...
by pctuki_fg
Wed Feb 20, 2013 9:36 am
Forum: PDF-XChange Viewer (End Users)
Topic: 3D PDF support?
Replies: 3
Views: 756

Re: 3D PDF support?

Ok.
by pctuki_fg
Wed Feb 20, 2013 6:05 am
Forum: PDF-XChange Viewer (End Users)
Topic: 3D PDF support?
Replies: 3
Views: 756

3D PDF support?

Hi,

We are starting to recieve 3D PDFs which won't display correctly on PDFX-Change. Attached an example. They display allright on Adobe Reader.

Is there going to be support for these kinds of PDFs in the PDFX-Change?

- Ville
by pctuki_fg
Tue Apr 03, 2012 5:53 am
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer taking a long time to save a document
Replies: 1
Views: 592

PDF-XChange Viewer taking a long time to save a document

Hi, There is a weird problem when saving a pdf with PDF-XChange Viewer. When I save it to my local drive it takes reasonable short time. Also if I am in the main office saving to a network drive doesn't take too long, but at least twice the time than onto a local disk. When I am in a branch office, ...
by pctuki_fg
Thu Aug 04, 2011 7:50 am
Forum: PDF-XChange Viewer (End Users)
Topic: Unable to use 'Submit by Email'-button in a pdf
Replies: 7
Views: 1201

Re: Unable to use 'Submit by Email'-button in a pdf

Tracker Supp-Stefan wrote:Hello Ville,

All the current information that we have is available here:
http://www.tracker-software.com/forum3/ ... hp?t=10100

Best,
Stefan
Thanks. Will check on that every once in a while for more information.

- Ville
by pctuki_fg
Tue Jul 19, 2011 5:06 am
Forum: PDF-XChange Viewer (End Users)
Topic: Unable to use 'Submit by Email'-button in a pdf
Replies: 7
Views: 1201

Re: Unable to use 'Submit by Email'-button in a pdf

Tracker Supp-Stefan wrote:Hello pctuki_fg,

Yep - we will certainly be working on this - and as far as I am aware plans are to have "send by e-mail" buttons working in ver3 of the Viewer.

Best,
Stefan
Any estimate on when the v3 is coming?

- Ville
by pctuki_fg
Fri Jul 15, 2011 8:50 am
Forum: PDF-XChange Viewer (End Users)
Topic: Unable to use 'Submit by Email'-button in a pdf
Replies: 7
Views: 1201

Re: Unable to use 'Submit by Email'-button in a pdf

Yeah, thanks. Hopefully you figure out how to get that one working.
by pctuki_fg
Thu Jul 14, 2011 6:29 am
Forum: PDF-XChange Viewer (End Users)
Topic: Unable to use 'Submit by Email'-button in a pdf
Replies: 7
Views: 1201

Unable to use 'Submit by Email'-button in a pdf

Hello, I have a problem with a pdf that I have attached here. I fill out the form and try to press the button 'Submit by Email', but nothing happens. In Adobe Reader it works fine. Also it seems that Adobe Reader shows some pictures there should be under the main caption. I am using Viewer version 2...
by pctuki_fg
Mon Apr 18, 2011 5:21 am
Forum: PDF-XChange Viewer (End Users)
Topic: Disabling javascript actions on multiple computers
Replies: 3
Views: 609

Re: Disabling javascript actions on multiple computers

Thanks, we went with just making the logon script thing. Good thing to know about the /importp, cause might use that when making a package of the installation for W7.

- Ville
by pctuki_fg
Fri Apr 15, 2011 7:41 am
Forum: PDF-XChange Viewer (End Users)
Topic: Disabling javascript actions on multiple computers
Replies: 3
Views: 609

Disabling javascript actions on multiple computers

Hello, Is there a collective way to do a change in the preferences of PDF-XChange viewer for multiple users and computers? We would like to uncheck the 'Enable JavaScript Actions' under the JavaScript Category in the preferences. We are using 2.5 (build 194.0) version of the viewer and we have Windo...
by pctuki_fg
Fri Oct 15, 2010 7:42 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

Thanks pctuki_fg, that is great news. Thanks for sharing! I would personally be interested in talking to you "Server Guys" if that could be arranged. There are details I'm keen to hear from them about this set up. If it's OK please pass on my email paul@tracker-software.com or send me a contact ema...
by pctuki_fg
Thu Oct 14, 2010 11:00 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

They installed only the printer driver option from the pdfxchange pro package to the server and after that it worked. As normally citrix has their own universal printer driver and it doesn't understand anything about printing pdf's so it needs the pdfxchange printer driver on the citrix server.
by pctuki_fg
Thu Oct 14, 2010 7:09 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

We got it working eventually by adding some drivers to the citrix server. Not sure what the server guys did, but they got it working. I can ask specifics if you need em.

- Ville
by pctuki_fg
Wed Oct 13, 2010 5:45 am
Forum: PDF-Tools 4
Topic: Optimize Scanned PDF
Replies: 3
Views: 1268

Re: Optimize Scanned PDF

The issue is the images themselves in the current release of PDF-Tools are not optimized - other content such as fonts, bookmarks etc is. The PDF-XChange Printer will optimize if you print - but other content can be lost (such as bookmarks etc) so one possible way is to use the PDF-XChange Print dr...
by pctuki_fg
Mon Oct 11, 2010 10:36 am
Forum: PDF-XChange Viewer (End Users)
Topic: Embedded pdfs in a word document won't open
Replies: 1
Views: 343

Embedded pdfs in a word document won't open

Hello, I recieved an word document that has embedded pdf's in it. They won't open with only pdf xchange viewer installed, but they will open with adobe professional installed. Can I get them to open somehow with pdf xchange too? I am using 2.0 (build 55.0) viewer with windows xp sp3. We are using Wo...
by pctuki_fg
Mon Sep 27, 2010 12:17 pm
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

Changed the printer name and tested with same results. It starts printing (see pic below), but it doesn't produce anything.


Image
by pctuki_fg
Fri Sep 24, 2010 5:22 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

Well I have just load of printers as I handle the workstation support here. But most users have like couple of network printers and their pdf xchange. The real mystery is why adobe professional works ok, but not pdf xchange. They both are installed on the client computer but only adobe works trough ...
by pctuki_fg
Thu Sep 23, 2010 10:00 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

Pdf printer is istalled to the client pc like the adobe one too. I dont know much about citrix server etc, but it just shows all the printers I have in the client machine (including the pdf printers) in the print menu of the citrix program. http://img31.imageshack.us/img31/9512/image4fy.jpg - Ville
by pctuki_fg
Fri Sep 17, 2010 11:12 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

The two programs I have tried so far are MS PowerPoint 2007 (via printing) and Mapinfo Professional 9.5 (also via printing). First it starts printing it: http://img202.imageshack.us/img202/9964/ekay.jpg (Tulostetaan = Printing) Then it removes it: http://img265.imageshack.us/img265/883/toka.jpg (Poi...
by pctuki_fg
Thu Sep 16, 2010 12:20 pm
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

Re: PDFX-Change and citrix

Can you please advise which product of ours you are installing as a printer (Lite/Standard/PRO) and the version (e.g. 4.0185) and also the OS Version and if it is 32/64 bit ? Also which application are you printing from and also if you are virtualization the app as opposed to a full Terminal Server...
by pctuki_fg
Wed Sep 15, 2010 10:39 am
Forum: PDF-XChange Print Drivers
Topic: PDFX-Change and citrix
Replies: 22
Views: 3346

PDFX-Change and citrix

Hello, I got a problem with printing pdfs from citrix applications. With adobe's pdf writer I have no problems. With PDFX-Change it won't ask me where I want to store the pdf I am printing and I see that it puts the pdf in the printing que. It just vanishes from the printing que and I haven't been a...
by pctuki_fg
Wed Sep 15, 2010 7:48 am
Forum: PDF-XChange Viewer (End Users)
Topic: Some PDFs just won't open with PDF X-Change viewer
Replies: 3
Views: 559

Re: Some PDFs just won't open with PDF X-Change viewer

Well I just distributed the update and it seems to be working.