Search found 35 matches

by 71SoCal
Fri Jan 20, 2012 9:50 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Raster driver removing WinFax driver
Replies: 6
Views: 6185

Re: Raster driver removing WinFax driver

Yes, we are running the 1.10.56 version. I'm not sure what you mean by local/server. Our product is installed as a stand-alone client app. Attached is the log file.

Thanks...
by 71SoCal
Thu Jan 19, 2012 11:49 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Raster driver removing WinFax driver
Replies: 6
Views: 6185

Re: Raster driver removing WinFax driver

This is the command line we use for the install: "C:\Program Files\Company\Support\Product\RXC.exe" /VERYSILENT /NORESTART /DIR="C:\Program Files\Company\Support\Product\Raster-XChange" /COMPONENTS="Engine,Raster-XChange driver" /NOICONS /Key:"TRIAL" /UserName:"Product User" /Organization:"Company" ...
by 71SoCal
Thu May 26, 2011 6:41 pm
Forum: PDF-XChange Drivers API SDK
Topic: PDF driver being deleted on 64-bit machines
Replies: 3
Views: 1555

Re: PDF driver being deleted on 64-bit machines

We are using build 187. I'll download the latest 195 and see if the issue goes away. Thanks.
by 71SoCal
Wed May 25, 2011 9:13 pm
Forum: PDF-XChange Drivers API SDK
Topic: PDF driver being deleted on 64-bit machines
Replies: 3
Views: 1555

PDF driver being deleted on 64-bit machines

We are seeing an issue on Windows 64-bit machines where running the Tracker PDF install a second time removes the PDF driver from the system. If we run the PDF install a third time, it will put the driver back on the system. We don't see this issue on any other types of OS. The reason we do this is ...
by 71SoCal
Mon Mar 14, 2011 4:31 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Raster driver removing WinFax driver
Replies: 6
Views: 6185

Raster driver removing WinFax driver

We are experiencing an issue with our Raster-XChange driver deleting our WinFax driver. Below are the details: We start with a clean machine (no PDF, Raster or WinFax drivers installed, any OS is fine). Install WinFax 10.4. This will install two drivers: WinFax and WinFax (Photo Quality). Install th...
by 71SoCal
Thu Feb 03, 2011 9:48 pm
Forum: PDF-XChange Drivers API SDK
Topic: Hiding Driver from Available List
Replies: 3
Views: 1476

Re: Hiding Driver from Available List

Am I understanding this correctly when I say that during the time that a user has a PDF driver created (via the driver being embedded in a client application), that driver appears in the Windows Printers and Faxes list, and is available to a user to generate PDFs without watermarks, independent of t...
by 71SoCal
Wed Feb 02, 2011 5:37 pm
Forum: PDF-XChange Drivers API SDK
Topic: Hiding Driver from Available List
Replies: 3
Views: 1476

Hiding Driver from Available List

When we create a new PDF driver in our code, it puts an entry for it in the Windows Printers and Faxes list. If a user then comes along and tries to print to that driver, external to our application, they get a clean print out (no watermarks). Is there a way to suppress that driver from showing in t...
by 71SoCal
Mon Jan 24, 2011 7:19 pm
Forum: PDF-XChange Drivers API SDK
Topic: Cannot Install Driver with WinFax Pro 10.4 Installed
Replies: 3
Views: 1458

Re: Cannot Install Driver with WinFax Pro 10.4 Installed

John, Sorry for the delay. I did some additional research, and it looks like the reason the WinFax driver is being deleted is due to an older Raster driver installation. Our current Raster version is: 1.07.48. I reinstalled WinFax, then installed the latest Raster driver: 1.10.56, and no WinFax dele...
by 71SoCal
Wed Jan 12, 2011 6:26 pm
Forum: PDF-XChange Drivers API SDK
Topic: Cannot Install Driver with WinFax Pro 10.4 Installed
Replies: 3
Views: 1458

Cannot Install Driver with WinFax Pro 10.4 Installed

We're seeing an issue with our clients where if theyhave WinFax Pro 10.4 installed, they cannot install the Tracker drivers. It's my understanding that Tracker is already aware of some WinFax issues. Are you aware of this issue, and if so, is there a driver update available to solve this problem? Th...
by 71SoCal
Tue Nov 09, 2010 9:45 pm
Forum: Raster-XChange
Topic: Raster xchange/pdf xchange & Symantec Winfax 10.4
Replies: 25
Views: 11812

Re: Raster xchange/pdf xchange & Symantec Winfax 10.4

Hi John,

I just wanted to confirm that it was the 187 version of the PDF driver that fixed this. The date (10/15/10) for the 187 driver release suggests that, but just wanted to double-check!

Thanks,
Mike (Mitchell Int'l)
by 71SoCal
Mon Oct 04, 2010 8:03 pm
Forum: PDF-XChange Drivers API SDK
Topic: Access Denied: Cannot Instantiate Objects
Replies: 3
Views: 1471

Re: Access Denied: Cannot Instantiate Objects

Preliminary findings from our tech support: Installed the Xchange driver. Left everything as default except option for Firefox, chrome. Used the icon on the toolbar for MSWord (UM doesn't have the icon). Nothing happens when you click to convert to PDF. There are three icons on the XChange toolbar, ...
by 71SoCal
Thu Sep 30, 2010 10:52 pm
Forum: PDF-XChange Drivers API SDK
Topic: Access Denied: Cannot Instantiate Objects
Replies: 3
Views: 1471

Access Denied: Cannot Instantiate Objects

We've got a client that is unable to use our PDF functionality. Our log files are indicating that an exception is thrown while attempting to retrieve the PDF class factory, which causes the CreateDriverInstance to fail. This seems to be happening for both 32-bit and 64-bit machines. Our QA departmen...
by 71SoCal
Wed Sep 15, 2010 11:54 pm
Forum: PDF-XChange Drivers API SDK
Topic: Release notes for latest PDF driver?
Replies: 1
Views: 1075

Release notes for latest PDF driver?

Are there any release notes for the latest PDF driver version 4.0185? I'd like to confirm that the Windows 7 64-bit orphaned drivers issue has been fixed.
by 71SoCal
Tue Aug 17, 2010 10:54 pm
Forum: PDF-XChange Drivers API SDK
Topic: IPXCPrinter Properties
Replies: 1
Views: 1056

IPXCPrinter Properties

I'm searching for a particular property on the IPXCPrinter properties object. When I generate a new PDF and open it with the Adobe reader, I attempt to print it out via the File->Print option. This brings up the Print dialog. Inside the Page Handling group box, there is a Page Scaling combobox. Curr...
by 71SoCal
Thu Aug 05, 2010 9:27 pm
Forum: PDF-XChange Drivers API SDK
Topic: Looking for driver version history
Replies: 1
Views: 1090

Looking for driver version history

We'd like to upgrade our PDF driver from 4.0.178.0 4.0.184.0. Is there a version history for driver changes? We'd like to determine what areas we should test for.

Thanks...
by 71SoCal
Sat Jul 31, 2010 12:14 am
Forum: Raster-XChange Printer Drivers API SDK
Topic: Running in a 64-bit dev environment
Replies: 6
Views: 4855

Re: Running in a 64-bit dev environment

In our application, we're using both Raster and PDF XChange, so this issue is not specific to either product. Now using: #import "libid:CDD14198-E1C1-4514-B180-E4887146A403" rename_namespace("RXC"), named_guids We get the following error: 2>c:\ultramate\miramar\include\trackertiffimagedriver.h(5) : ...
by 71SoCal
Fri Jul 30, 2010 4:59 pm
Forum: PDF-XChange Drivers API SDK
Topic: Orphaned Printers on Windows 7 64-bit
Replies: 10
Views: 2575

Re: Orphaned Printers on Windows 7 64-bit

Just to confirm, you're running this on a Windows 7 64-bit machine?
by 71SoCal
Thu Jul 29, 2010 11:55 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Running in a 64-bit dev environment
Replies: 6
Views: 4855

Re: Running in a 64-bit dev environment

We're developing in C++ using Visual Studio 2008 in a Windows 7 64-Bit environment. The application that we're developing is 32-bit. For the following line: #import "progid:RXCCOM.PrinterFactory" rename_namespace("RXC"), named_guids We get the following error: 6>c:\ultramate\miramar\include\trackert...
by 71SoCal
Thu Jul 29, 2010 10:42 pm
Forum: PDF-XChange Drivers API SDK
Topic: Orphaned Printers on Windows 7 64-bit
Replies: 10
Views: 2575

Re: Orphaned Printers on Windows 7 64-bit

I have written a simple console test application that first attempts to clear any orphaned printers, then it will create a new printer. When prompted, use Task Manager to kill the application. Verify that an orphaned printer named MyPDFPrinter has been left behind. Now if you run the application aga...
by 71SoCal
Wed Jul 28, 2010 10:22 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Running in a 64-bit dev environment
Replies: 6
Views: 4855

Running in a 64-bit dev environment

I'm trying to set-up a dev environment on a Windows 7 64-bit machine. I've installed the PDF and Raster SDKs on the machine, but I'm having problems building my 32 -bit application. Is there a different set of SDKs for 64-bit development environments? Does it matter that I'm trying to build a 32-bit...
by 71SoCal
Tue Jul 27, 2010 11:11 pm
Forum: PDF-XChange Drivers API SDK
Topic: Orphaned Printers on Windows 7 64-bit
Replies: 10
Views: 2575

Re: Orphaned Printers on Windows 7 64-bit

Just wanted to check back to see if anything has been discussed on this issue...
by 71SoCal
Tue Jul 20, 2010 6:39 pm
Forum: PDF-XChange Drivers API SDK
Topic: Orphaned Printers on Windows 7 64-bit
Replies: 10
Views: 2575

Re: Orphaned Printers on Windows 7 64-bit

Just wanted to check back to see if you've been able to determine if this is an issue with the PDF driver. Again, we're only seeing this on 64-bit systems. I'll look for your response.

Thanks...
by 71SoCal
Fri Jul 16, 2010 10:41 pm
Forum: PDF-XChange Drivers API SDK
Topic: Orphaned Printers on Windows 7 64-bit
Replies: 10
Views: 2575

Orphaned Printers on Windows 7 64-bit

I'm getting orphaned printers on Windows 7 64-bit OS. I'm using the RemoveOrphanPrinters call, which works for 32-bit operating systems, but it seems to be ignored on 64-bit systems.

Has anyone seen this, or have a suggestion on how to deal with it?

Thanks...
by 71SoCal
Fri Mar 05, 2010 7:27 pm
Forum: PDF-XChange Drivers API SDK
Topic: Can't Find Type Lib during 64-Bit Compile
Replies: 1
Views: 1243

Can't Find Type Lib during 64-Bit Compile

We're trying to build our 32-bit application on a 64-bit Windows 7.0 machine. We're failing on the following line: #import "progid:PXCComLib.CPXCControlEx" rename_namespace("PXC"), named_guids And get the following errors: 4>c:\ultramate\include\trackerpdfimagedriver.h(7) : error C3501: there is no ...
by 71SoCal
Thu Feb 11, 2010 5:12 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Can't Create Printer Object
Replies: 1
Views: 3279

Can't Create Printer Object

Sorry for the cross-post, this is the section I wanted... I just installed the Raster-XChange product. When I generate a TIFF file as part of my standard printing routine, it works great. When I try to generate a TIFF file as part of my standard print preview routine, it causes my code to go off int...
by 71SoCal
Wed Feb 10, 2010 7:53 pm
Forum: Raster-XChange
Topic: Can't Create Printer Object
Replies: 1
Views: 3671

Can't Create Printer Object

I just installed the Raster-XChange product. When I generate a TIFF file as part of my standard printing routine, it works great. When I try to generate a TIFF file as part of my standard print preview routine, it causes my code to go off into the weeds and crash. It appears that any attempt to crea...
by 71SoCal
Wed Jan 13, 2010 9:47 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Getting "System Busy" Dialog
Replies: 1
Views: 2947

Getting "System Busy" Dialog

Sometimes when printing with the Raster-XChange driver, Windows pops up a dialog with the following text: "This action cannot be completed because the other program is busy. Choose "Switch To" to activate the busy program and correct the problem. When I click "Switch To," the Windows Start Menu open...
by 71SoCal
Wed Jan 13, 2010 9:42 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Creating new drivers???
Replies: 1
Views: 3503

Creating new drivers???

I've noticed that I'm adding Raster-XChange printers to my drivers list. When I initially install Raster-XChange, it adds the driver with that name. I just checked my printer list, and now I've got the original driver: Raster-XChange, but I've also got $Raster-XChange and $Raster-XChange(1). Are pri...
by 71SoCal
Tue Jan 12, 2010 7:39 pm
Forum: PDF-XChange Drivers API SDK
Topic: Still getting watermark on PDF
Replies: 3
Views: 1184

Re: Still getting watermark on PDF

That's it...problem solved! Thanks for the help!
by 71SoCal
Tue Jan 12, 2010 6:31 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Changing Driver Default from BMP to TIFF
Replies: 3
Views: 3470

Re: Changing Driver Default from BMP to TIFF

We only want to print TIFF images from the Raster XChange product. With the code I showed in the previous post, we get a .bmp file output. We need it to be TIFF. How can we do this?
by 71SoCal
Mon Jan 11, 2010 10:37 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Changing Driver Default from BMP to TIFF
Replies: 3
Views: 3470

Changing Driver Default from BMP to TIFF

When I install the Raster XChange driver, it defaults to BMP. How can I ideally, at installation time, or programmatically, change this to default to TIFF? Can it be done in the code snippet below? bool TrackerTiffImageDriver::InitializeDriver() { RXC::IPrinterFactoryPtr factory(__uuidof(RXC::Printe...
by 71SoCal
Mon Jan 11, 2010 10:34 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: TIFF Graphic Stretched
Replies: 1
Views: 2575

TIFF Graphic Stretched

I'm just getting the Raster XChange driver up and running. When I generate a TIFF document from the Raster driver via my application, it is getting stretched horizontally quite a bit. How do I get that corrected? When I print a test page directly from the Raster driver, it looks correct. Below is th...
by 71SoCal
Mon Jan 11, 2010 7:58 pm
Forum: PDF-XChange Drivers API SDK
Topic: Still getting watermark on PDF
Replies: 3
Views: 1184

Still getting watermark on PDF

Below is my initialization for PDF: #include "stdafx.h" #include "trackerpdfimagedriver.h" bool TrackerPDFImageDriver::InitializeDriver() { m_pFactory = PXC::IPXCControlExPtr(__uuidof(PXC::CPXCControlEx)); if (m_pFactory == NULL) return false; if (m_pPrinter == NULL) { m_pPrinter = m_pFactory->Print...
by 71SoCal
Fri Aug 28, 2009 12:03 am
Forum: PDF-XChange Drivers API SDK
Topic: Suppressing the File Save As Dialog
Replies: 3
Views: 1136

Re: Suppressing the File Save As Dialog

I'm just evaluating this product, so I haven't coded it tightly. I just want to know what are some of the things I can change. Like I said before, I'd like to suppress the file save as dialog. I'd like to change the scaling also. Can you provide some information on this?

Thanks,
Mike
by 71SoCal
Mon Aug 24, 2009 6:20 pm
Forum: PDF-XChange Drivers API SDK
Topic: Suppressing the File Save As Dialog
Replies: 3
Views: 1136

Suppressing the File Save As Dialog

I'm generating a pdf from my application and don't want to see the Save As dialog come up. Below are the properties that I'm using to set up the printer. I'm setting the Save.ShowSaveDialog to "No" and providing my own filename, but I'm still seeing the dialog. Can anyone comment if my parameters ar...