Search found 5201 matches

by Paul - Tracker Supp
Fri Jul 23, 2021 5:55 pm
Forum: PDF-XChange Editor
Topic: OCR--No Language Installed
Replies: 5
Views: 83

Re: OCR--No Language Installed

looking forward to seeing the results.
by Paul - Tracker Supp
Fri Jul 23, 2021 4:57 pm
Forum: PDF-XChange Editor
Topic: My fronts are display weirdly on web browsers
Replies: 1
Views: 21

Re: My fronts are display weirdly on web browsers

Hi Feelda thanks for the post and detailed explanation. It is hard to say exactly without seeing the PDF in question, but this could be a problem with replacement font by the Mozilla Team. If a font in a PDF is not available on a user's system, it gets replaced with what the PDF rendering applicatio...
by Paul - Tracker Supp
Fri Jul 23, 2021 3:59 pm
Forum: PDF-XChange Editor
Topic: 9.1.355 - font change not working
Replies: 23
Views: 159

Re: 9.1.355 - font change not working

Hi again lindermman, thanks for the kind words and support from both of you. :-) Thanks also for the extra detail and screen shots. I am still failing to reproduce this. Sorry. Maybe an animated screen save will show me something I am missing in the process required to get the same results as you? I...
by Paul - Tracker Supp
Thu Jul 22, 2021 10:47 pm
Forum: PDF-XChange Editor
Topic: 9.1.355 - font change not working
Replies: 23
Views: 159

Re: 9.1.355 - font change not working

Thanks for that lindermman,

do I have the right file? It seems to be working for me. I tested in 9.1.356.0. Click the image to see it animated.
FontModIissue.gif
If this is the right file please update and test.

Looking forward to hearing how that goes.
by Paul - Tracker Supp
Thu Jul 22, 2021 10:12 pm
Forum: PDF-XChange Editor
Topic: How to overlay drawings Rev A and Rev B ?
Replies: 1
Views: 30

Re: How to overlay drawings Rev A and Rev B ?

Hi Judy, welcome to the forums thanks for the excellent question. As you point out, you can "Import as Layer" from a file with a right click of the "Layers Pane". To make all the content the same colour you can use the "Content Pane" and the Select options, All, or certain types with a right click o...
by Paul - Tracker Supp
Wed Jul 21, 2021 4:03 pm
Forum: PDF-XChange Editor
Topic: 9.1.355 - font change not working
Replies: 23
Views: 159

Re: 9.1.355 - font change not working

Hi lindermman, I would like to get the dev team involved in this, because it is a serious issue that I am keen to resolve, however, before we do so I would ask you to test resetting your settings to defaults. Under the file menu is an item "Manage Settings". In there you can import/export your setti...
by Paul - Tracker Supp
Wed Jul 21, 2021 3:55 pm
Forum: PDF-XChange Editor
Topic: Is there any way to merge all the text on a page into a single editable block? SOLVED
Replies: 7
Views: 85

Re: Is there any way to merge all the text on a page into a single editable block? SOLVED

So, glad I asked, despite the challenges involved, and there are MANY, we are working on something like this. It is a long term item, it certainly will not be in the next build or two, but we are planning on improving the way the editing text blocks works, and even potentially creating some of those...
by Paul - Tracker Supp
Wed Jul 21, 2021 3:41 pm
Forum: PDF-XChange Editor
Topic: Is there any way to merge all the text on a page into a single editable block? SOLVED
Replies: 7
Views: 85

Re: Is there any way to merge all the text on a page into a single editable block? SOLVED

Hi lindermman, thanks for the post and sample. I do not expect to be able to do this, but I am not the expert on what is happening "under the hood" so to speak. PDFs are not linear, they are entirely coordinate based, I believe combining text blocks would likely involve creating relationships betwee...
by Paul - Tracker Supp
Wed Jul 21, 2021 3:15 pm
Forum: PDF-XChange Editor
Topic: Not being able to zoom-in or out a PDF using mouse scroll over ribbon bar
Replies: 1
Views: 34

Re: Not being able to zoom-in or out a PDF using mouse scroll over ribbon bar

Hi Robin, thanks for the forum post. I did actually see your email and just this morning your response from yesterday. I have confirmed the behaviour and am waiting to speak today to the specific dev who is responsible for this to see whether it was intentional and whether it will be changed. I expe...
by Paul - Tracker Supp
Mon Jul 19, 2021 7:33 pm
Forum: PDF-XChange Editor
Topic: Tablet mode suggestion SOLVED
Replies: 3
Views: 38

Re: Tablet mode suggestion SOLVED

Hi kuckuck,

thanks for the post and kind words.

We do have plans for this, though it is not considered high priority. I have added your email to the ticket for this, RT#4910: Feature Request :: Editor :: Customize options for Fullscreen floating toolbar

I hope that helps
by Paul - Tracker Supp
Fri Jul 16, 2021 5:58 pm
Forum: PDF-XChange Editor
Topic: Is it possible to use PDF-XChange Editor as a PDF File Explorer?
Replies: 2
Views: 131

Re: Is it possible to use PDF-XChange Editor as a PDF File Explorer?

Thanks for that Willy,

I can't think of anything better to say. ;-)
by Paul - Tracker Supp
Fri Jul 16, 2021 5:54 pm
Forum: PDF-XChange Editor
Topic: Docusign--Remaining Signed in and Lack of Integrated Tools
Replies: 3
Views: 138

Re: Docusign--Remaining Signed in and Lack of Integrated Tools

Hi bqxmprij ,

I will have one of the dev team comment about the option to stay signed in.

Regards the tools, as I understand it you are right, we are simply passing this on to Docu-sign. Is there missing functionality you are looking for here?
by Paul - Tracker Supp
Fri Jul 16, 2021 5:51 pm
Forum: PDF-XChange Editor
Topic: Signing Amyuni PDF Converter Document
Replies: 1
Views: 102

Re: Signing Amyuni PDF Converter Document

Hi JC, how are you trying to sign the PDF? With these document permissions you cannot add a signing field, only sign existing ones. Adding a new signature requires also adding a signature form field and that is not allowed by these permissions. You need to add all the signature fields that will be s...
by Paul - Tracker Supp
Fri Jul 16, 2021 5:48 pm
Forum: PDF-XChange Editor
Topic: Unauthorized alteration of this protected document has been detected!
Replies: 1
Views: 134

Re: Unauthorized alteration of this protected document has been detected!

Hi KT, thanks for the report. Indeed there is a bug that we are investigating now, that "Trust this Document" pair of options is not sticking. We will fix this. Regards the message and why we do it, even though the changes that were made are within the ISO PDF specifications we give the warning beca...
by Paul - Tracker Supp
Fri Jul 16, 2021 4:00 pm
Forum: PDF-XChange Editor
Topic: How do I highlight text that I've written using the Typewriter?
Replies: 6
Views: 127

Re: How do I highlight text that I've written using the Typewriter?

Did you know that you can take the concept of using Blend Mode as Multiply and apply that to other tools, the pencil tool for example, and get free hand highlighting like a real highlighter pen.: https://www.tracker-software.com/knowledgebase/203-How-do-I-freehand-highlight-content-in-documents-cont...
by Paul - Tracker Supp
Fri Jul 16, 2021 2:17 pm
Forum: PDF-XChange Editor
Topic: DRM matter
Replies: 10
Views: 152

Re: DRM matter

Hi ByungHee,

can you tell us which DRM they are using?
by Paul - Tracker Supp
Fri Jul 16, 2021 2:14 pm
Forum: PDF-XChange Editor
Topic: License "perpetual" also for corporate customers?
Replies: 3
Views: 122

License "perpetual" also for corporate customers?

:D

we need the "blushing" emoji...

that's awesome to hear David.
by Paul - Tracker Supp
Fri Jul 16, 2021 2:08 pm
Forum: PDF-XChange Editor
Topic: Cannot Sign Document
Replies: 2
Views: 120

Re: Cannot Sign Document

Hi PiPPiP, thanks for the post and sample document. This document does allow signing, but not document assembly or changing the document. image.png With these permissions, if there was an empty signature field on the document then it would allow someone to sign that existing signature field. Note th...
by Paul - Tracker Supp
Fri Jul 16, 2021 1:54 pm
Forum: PDF-XChange Editor
Topic: How to create external links to specified pages
Replies: 23
Views: 1269

Re: How to create external links to specified pages

Hi choudhury,

I may need to check into this further, but I was under the impression that the Editor option "Respect document's settings" would give you what you need. :
image.png
Can you test and confirm if it does or not?

please and thanks
by Paul - Tracker Supp
Thu Jul 15, 2021 10:05 pm
Forum: PDF-XChange Editor
Topic: Compare Documents
Replies: 28
Views: 4629

Re: Compare Documents

Still in progress, no new news I am afraid.
by Paul - Tracker Supp
Thu Jul 15, 2021 9:55 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Is it possible to get "Send by E-mail" to open gmail?
Replies: 4
Views: 912

Re: Is it possible to get "Send by E-mail" to open gmail?

Hi again David,

we found the cause of this and have made the appropriate corrections. The fix will be in the next build, expected tomorrow, or Monday at the latest.
by Paul - Tracker Supp
Thu Jul 15, 2021 9:48 pm
Forum: PDF-XChange Editor
Topic: Text can only be changed when "Edit Text Elements as Blocks" is selected.
Replies: 1
Views: 103

Re: Text can only be changed when "Edit Text Elements as Blocks" is selected.

Hi KT,

indeed this is the intended functionality. It should be enabled by default. I would be happy to see this added to the manual. Is there a specific place you expected to see it? I'll ask the technical writer to add something.
by Paul - Tracker Supp
Thu Jul 15, 2021 9:21 pm
Forum: PDF-XChange Editor
Topic: Controlling the Size of the Background or Desktop
Replies: 4
Views: 95

Re: Controlling the Size of the Background or Desktop

Hi PHK, I am going to admit that this is confusing me, I an not sure what would result in what you describe. The screen shot just looks like you are zoomed out, but you go on to say: If I select "Actual Size" in View or some other sensible size, it will bring the page to that setting but I have to s...
by Paul - Tracker Supp
Thu Jul 15, 2021 8:24 pm
Forum: PDF-XChange Editor
Topic: Font color for measure distance tool caption
Replies: 6
Views: 122

Re: Font color for measure distance tool caption

Indeed we can and will Willy.

As always, the ticket is for internal use only and this is just for your references: RT#5658: Feature Request :: Editor :: Ability to customize easily the text style for distance-annotation

enjoy
by Paul - Tracker Supp
Thu Jul 15, 2021 8:09 pm
Forum: PDF-XChange Editor
Topic: How do I highlight text that I've written using the Typewriter?
Replies: 6
Views: 127

Re: How do I highlight text that I've written using the Typewriter?

You could also do a Text Box with zero point border and fill set to "Blend Mode" so that text below it shows through:
image.png
but I see now that this is essentially the same as the work around with the rectangle tool.
by Paul - Tracker Supp
Wed Jul 14, 2021 9:40 pm
Forum: PDF-XChange Editor
Topic: Export/Import only (custom) keyboard shortcuts
Replies: 4
Views: 144

Re: Export/Import only (custom) keyboard shortcuts

Hi David,

there is a ticket for the Feature Request to do user agnostic keyboard shortcut exports. You know the deal, it's for internal use only etc... ;-)

For your reference: RT#5656: Feature request :: Editor :: export user agnostic custom keyboard shortcuts

cheers
by Paul - Tracker Supp
Wed Jul 14, 2021 8:28 pm
Forum: PDF-XChange Editor
Topic: How to change the color of text comments in the comment functions
Replies: 1
Views: 84

Re: How to change the color of text comments in the comment functions

Hi Collette, thanks for the post and welcome to the Tracker Forums. There are two ways to do this, the "Properties Pane" (CTRL+`) : image.png and the "Format Ribbon" image1.png Both of these are "Dynamic" in that their content changes depending on what you have selected. For the call out tool, make ...
by Paul - Tracker Supp
Wed Jul 14, 2021 7:17 pm
Forum: PDF-XChange Editor
Topic: Form-Generator Functionality
Replies: 7
Views: 742

Re: Form-Generator Functionality

I checked this with the team, it doe snot have a planned delivery date, and it seems to have had other items prioritized over it.

Maybe check back in another 6 months?

sorry
by Paul - Tracker Supp
Tue Jul 13, 2021 10:43 pm
Forum: PDF-XChange Editor
Topic: FDF Data import
Replies: 4
Views: 176

Re: FDF Data import

We have found and corrected the cause of this. Build 9.1.356.0 should work as expected. Please look for this build via Help --> Check for Updates come this Friday.

regards
by Paul - Tracker Supp
Tue Jul 13, 2021 10:17 pm
Forum: PDF-XChange Editor
Topic: FDF Data import
Replies: 4
Views: 176

Re: FDF Data import

Hi Alex,

thanks for the files via email. I see the same as you report. The competition is doing the same. The devs are looking into this now and we will follow up via email, and post a final report here for forum users once we know what the deal is.

I hope that helps.
by Paul - Tracker Supp
Thu Jul 08, 2021 3:02 pm
Forum: PDF-XChange Editor
Topic: Classic to Ribbon UI
Replies: 8
Views: 237

Re: Classic to Ribbon UI

Hi Aussiedodge, it shouldn't be possible to switch from Classic to Ribbon and back again while the program is closed. The settings should be saved to the Windows Registry on close. You don't have anything monitoring or changing the Window Registry do you? CC Cleaner or similar? There are some things...
by Paul - Tracker Supp
Tue Jul 06, 2021 8:42 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Browser Extension Not Working
Replies: 4
Views: 167

Re: PDF-XChange Browser Extension Not Working

HI ChimaeraJLJ,

thanks for the post and report. Is this specific to certain URLs? Can you post the URL you are tryin g to convert?

Does this forum convert OK for example?
by Paul - Tracker Supp
Tue Jul 06, 2021 8:40 pm
Forum: PDF-XChange Editor
Topic: FDF Data import
Replies: 4
Views: 176

Re: FDF Data import

Hi Antaras, thanks for the post. I am afraid I need a little clarification. It looks to me that you are wanting to batch process a collection of FDF and their associated PDF files, and that your documents have the permission set to deny filling out form fields. I am getting confused between the diff...
by Paul - Tracker Supp
Tue Jul 06, 2021 7:28 pm
Forum: PDF-XChange Editor
Topic: Polylines missing - Not Ctrl-5 thin lines
Replies: 10
Views: 189

Re: Polylines missing - Not Ctrl-5 thin lines

HI cbryant54,

if you are sure it's not Line Thickness (CTRL+5) then I think we are going to need to se this PDF. If you are not comfortable posting it publicly on this forum, please email it to support@tracker-software.com along with a cross reference to this thread.

regards
by Paul - Tracker Supp
Mon Jun 28, 2021 5:46 pm
Forum: PDF-XChange Viewer (End Users)
Topic: geospatial pdf
Replies: 9
Views: 1014

Re: geospatial pdf

Hi someguy5x it never did make it's way into the product, no. It should, so we have raised a formal Feature Request around this. While for internal use only, if you refer to RT#5641: Feature Request :: Editor :: Support of GEO measurements in correspondence with us then any support staff member can ...
by Paul - Tracker Supp
Tue Jun 15, 2021 7:58 pm
Forum: PDF-XChange Editor
Topic: Existing digital signature not visible on a XFA form document SOLVED
Replies: 10
Views: 882

Re: Existing digital signature not visible on a XFA form document SOLVED

Hi WQM, thanks for the sample. I also can not see a visual representation of the signatures in our Editor while I can in Adobe Reader. I have passed tis on to the development Team and added it to the existing ticket for the issue. I was told not to expect this fix int he very next build but a subseq...
by Paul - Tracker Supp
Tue Jun 15, 2021 3:34 pm
Forum: PDF-Tools
Topic: Change differentiation and splendor for filters
Replies: 1
Views: 61

Re: Change differentiation and splendor for filters

Hi Mathew, thanks for the post. I am sorry to hear that you are seeing these issues getting the right paper size on your scans. Is there any reason yo are not using the current version of PDF-Tools? Do you have the issue in 9.0.354.0 (current)? In order to determine if the issue is in the scanner dr...
by Paul - Tracker Supp
Mon Jun 07, 2021 2:51 pm
Forum: PDF-XChange Viewer (End Users)
Topic: View a pdf with multimedia elements : mp4
Replies: 7
Views: 179

Re: View a pdf with multimedia elements : mp4

Hi Esgrimidor, this is a sample of a video file attached to a PDF. It is not quite the same as an "embedded" video and there is currently no way to make a link in the PDF to play the video. You just have to launch the attachment (double click from the Attachments Pane). https://www.tracker-software....
by Paul - Tracker Supp
Tue Jun 01, 2021 3:28 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Preview Not working in Outlook
Replies: 1
Views: 42

Re: Preview Not working in Outlook

Hi Andy, welcome to the Tracker Forums. The Outlook Preview is not included in the Editor Plus. It is part of the Printer, so PDF-XChange Standard https://www.tracker-software.com/product/pdf-xchange-standard , or PDF-XChange Pro https://www.tracker-software.com/product/pdf-xchange-pro , which bundl...
by Paul - Tracker Supp
Mon May 31, 2021 9:54 pm
Forum: PDF-XChange Editor
Topic: Multiple Page Selection
Replies: 5
Views: 245

Re: Multiple Page Selection

Hi Guys, I asked the dev team about this and they agreed to do it. The ticket for your reference is RT#5617: Feature Request :: Editor :: Multiple Page Selection in Thumbnails pane You cannot access the ticket, it is for internal use only, but asking about it with the above reference will allow any ...
by Paul - Tracker Supp
Mon May 31, 2021 9:27 pm
Forum: PDF-XChange Editor
Topic: Creating a Link to a Document in Different Tab Group
Replies: 18
Views: 575

Re: Creating a Link to a Document in Different Tab Group

I added you to the ticket and raised the priority. That is all I can do from this side for now.

hth
by Paul - Tracker Supp
Mon May 31, 2021 9:24 pm
Forum: PDF-XChange Editor
Topic: Automating Search
Replies: 1
Views: 103

Re: Automating Search

Hi 4mc, it seems you are aware that you can initiate this from within the Editor GUI search feature. May I inquire as to why you want to avoid that? Given you wish to avoid using the Editor GUI to initiate the search you, could make use of the iFilter that is included in our Shell extensions. It get...
by Paul - Tracker Supp
Mon May 31, 2021 9:19 pm
Forum: PDF-XChange Editor
Topic: [Feature Request] Allow page to move in the viewing zone
Replies: 1
Views: 112

Re: [Feature Request] Allow page to move in the viewing zone

Hi netsonicyxf,

thanks for the post and suggestion. I discussed this with the dev team leader and there is concern that this may open up a bit of a can of worms and end up causing more trouble than it solves.

I must respectfully tell you that this request has been rejected.
by Paul - Tracker Supp
Mon May 31, 2021 9:11 pm
Forum: PDF-XChange Editor
Topic: Copy URL in existing PDF into clipboard
Replies: 2
Views: 117

Re: Copy URL in existing PDF into clipboard

Hi 4mc, you could use a combination of the "Links Pane" and "Properties Pane" to select the desired link and copy the URL from it's properties: CopyWebLink.gif But that is pretty messy, and I agree that it would be nice to have this functionality like most web browsers do. To that end I brought this...