Search found 6784 matches

by Paul - Tracker Supp
Mon Mar 18, 2024 5:26 pm
Forum: PDF-XChange Editor
Topic: Print email Outlook with PDF X-Change
Replies: 1
Views: 27

Re: Print email Outlook with PDF X-Change

Hi, Davide78 thanks for the post. Is it only in form fields that you see this? I suspect the forms have that set to auto size. It is hard to say without seeing the PDF. Is there any chance we can see the PDF? If it is something you would prefer not in public yo can email it to support@pdf-xchange.co...
by Paul - Tracker Supp
Thu Mar 14, 2024 8:22 pm
Forum: PDF-XChange Editor
Topic: request: show document when asking to save before closing SOLVED
Replies: 4
Views: 885

Re: request: show document when asking to save before closing SOLVED

Hi, guys the devs agree: RT#6824: Feature Request :: Editor :: show document thumbnails when asking to save before closing Thumbnails are the intention, switching to the document is much more complex, we will look into it, and what eventuates will be the devs think best here. At this point there is ...
by Paul - Tracker Supp
Thu Mar 14, 2024 7:57 pm
Forum: PDF-XChange Editor
Topic: Tool: Find and Replace text in markup
Replies: 10
Views: 246

Re: Tool: Find and Replace text in markup

Hi, Mathew

Boom!

That is so slick. I'll be using this for sure. Very much appreciated.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 7:51 pm
Forum: PDF-Tools
Topic: How to OCR Without Creating a New File
Replies: 4
Views: 70

Re: How to OCR Without Creating a New File

Hi, bqxmprij that is possible but not recommended. The following settings will have Tools overwrite the source files without interaction. image.png You choose the source folder and use the original file name. But we strongly recommend against doing this. If you do this there will be no possibility o...
by Paul - Tracker Supp
Thu Mar 14, 2024 7:40 pm
Forum: How to forum
Topic: Remove logic from fillable form
Replies: 3
Views: 73

Re: Remove logic from fillable form

Hi, rob@wilqo.com

thanks for the detailed post. JavaScript can also be document level, access them from the document Properties (ctrl+d):
image.png
If there is nothing there maybe send us the file to look into?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 6:11 pm
Forum: PDF-XChange Editor
Topic: Tool: Find and Replace text in markup
Replies: 10
Views: 246

Re: Tool: Find and Replace text in markup

Hi, Mathew this is really neat. I see it works with annotations that have text on the page, but not popups associated with annotations like Highlight when the option to copy the highlighted text to a popup is enabled. Is that by design? Really nice work. I see the tool in the Ribbon UI under "M...
by Paul - Tracker Supp
Thu Mar 14, 2024 5:30 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 280

Re: Distance Tool displaying incorrect number.

Hi, again

the devs have confirmed this is a bug and we will squash it. There is an associated ticket for this, and while for internal use only, referring to RT#6823: Editor :: Measurement Tool inconsistency on documents >300 inches

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 4:12 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 280

Re: Distance Tool displaying incorrect number.

Hi, hotero@wrallp.com my apologies, I didn't get back to yo on this. I am seeing the behaviour only with your file. The settings seem to have no impact. If I do the same on a different file the two reported distances do match, even with your settings, so I am asking the devs to take a look today. I ...
by Paul - Tracker Supp
Wed Mar 13, 2024 8:30 pm
Forum: PDF-XChange Editor
Topic: Opening PDF documents from Google Drive does not work
Replies: 7
Views: 313

Re: Opening PDF documents from Google Drive does not work

Hi, Jensen Head

so is it not working even with the Editor permission having been granted? That is all I have ever had to do for it to work.

Where does this leave you? Sorry if I am being obtuse here...

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 13, 2024 8:27 pm
Forum: PDF-XChange Editor
Topic: Where find the Java script commands and methods accepted in PDF-XChange?
Replies: 2
Views: 163

Re: Where find the Java script commands and methods accepted in PDF-XChange?

Hi, guys

that link to the JavaScript API is correct. This is the official API we support.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 13, 2024 8:25 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR changes English font to illegible characters
Replies: 5
Views: 145

Re: OCR changes English font to illegible characters

Hi, philjv there are so many variables involved in the OCR process it is hard to say exactly what is happening. The most likely cause is the font on the original may not be available on your system and so a "font substitution" must be done. May we see a sample PDF before OCR is performed p...
by Paul - Tracker Supp
Wed Mar 06, 2024 10:32 pm
Forum: How to forum
Topic: How to enable working on a pdf
Replies: 3
Views: 190

Re: How to enable working on a pdf

Hi, Music1609 it is hard to say without seeing a sample as there are so many variations and possibilities for how the files are structured. Have yo tried reprinting the PDF to our PDF-XChange Printer? It will make a copy that has the visible content but will strip away nonprinting content and not be...
by Paul - Tracker Supp
Wed Mar 06, 2024 10:28 pm
Forum: PDF-XChange Editor
Topic: Feature Request: Browser Extension Supports Converting Screenshots of Webpages to PDF
Replies: 7
Views: 300

Re: Feature Request: Browser Extension Supports Converting Screenshots of Webpages to PDF

Hi, mCHSNUg5Pz8cPap this triggered quite the discussion here.... The long and short of things is that selecting part of a web page to convert is far from trivial, and to be honest we are not even sure yet if it can be done. It may be possible to convert only the "visible" part of the page ...
by Paul - Tracker Supp
Wed Mar 06, 2024 4:43 pm
Forum: PDF-XChange Editor
Topic: Compute symbols on PDF files
Replies: 11
Views: 615

Re: Compute symbols on PDF files

Hi, Davide78

as I understand it the ticket is in place already for sub category grouping. Because the comments pane is per document I do not think it will be likely to see this for all open documents I am afraid.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 9:55 pm
Forum: PDF-Tools
Topic: PDF-Tools "Stop" Batch Process Mode can result in Destroyed Save of 0 Bytes
Replies: 2
Views: 66

Re: PDF-Tools "Stop" Batch Process Mode can result in Destroyed Save of 0 Bytes

Hi, Zardoz

The devs are investigating. There is a ticket, like the other is is for internal use RT#6807: PDF-Tools :: "Stop" Batch Process Mode can result in Destroyed Save of 0 Bytes


Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 9:50 pm
Forum: PDF-Tools
Topic: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another process.
Replies: 4
Views: 83

Re: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another proc

Hi, Zardoz

the devs are investigating. We raised a ticket to track the investigation process, and while fore internal use if you ask about RT#6806: PDF-Tools :: PDF-Tools Multi-Threaded Processing issue. here you should be able to get a progress report.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 9:33 pm
Forum: PDF-Tools
Topic: NEW REQUEST: PDF-Tools Ability to have EXCLUDE FOLDER list for "Choose Input Files"
Replies: 1
Views: 41

Re: NEW REQUEST: PDF-Tools Ability to have EXCLUDE FOLDER list for "Choose Input Files"

Hi, Zardoz2293 the feature request has been approved. There is a related ticket for this: RT#6805: Feature request :: PDF-Tools :: option to have an EXCLUDE FOLDER list for "Choose Input Files" and while it is for internal use only, asking about it here should get you an update on it's pro...
by Paul - Tracker Supp
Mon Mar 04, 2024 6:16 pm
Forum: PDF-Tools
Topic: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another process.
Replies: 4
Views: 83

Re: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another proc

Hi, Zardoz2293

Right - I replied the wrong way around, but the devs understood and are looking into it. One of them will post here later today with instructions on what to do to help us investigate this.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 6:13 pm
Forum: PDF-XChange Editor
Topic: Remove hyphen from line-broken words on copy
Replies: 4
Views: 116

Re: Remove hyphen from line-broken words on copy

Hi, 329 the devs agree and have approved a formal feature request be raised. While for internal use only, should you refer to RT#6804: Feature Request :: Editor :: Remove hyphen from line-broken words on copy here then any support staff member should be able to get yo a status report. I do not have ...
by Paul - Tracker Supp
Mon Mar 04, 2024 4:00 pm
Forum: PDF-Tools
Topic: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another process.
Replies: 4
Views: 83

Re: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another proc

Hi, Zardoz2293 hmmm. I was going to ask you to try and identify what has a handle on the file using process explorer from Microsoft, until I saw you say it only happens when "Multi-Threaded Processing" = Disabled; Is it consistently the same file(s) and can you reliably reproduce the issue...
by Paul - Tracker Supp
Mon Mar 04, 2024 3:28 pm
Forum: PDF-XChange Editor
Topic: Remove hyphen from line-broken words on copy
Replies: 4
Views: 116

Re: Remove hyphen from line-broken words on copy

Hi, 329

thanks for the post and excellent suggestion. I assumed we had an option for this but I do not see it.

I have asked the devs what they think.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Mar 01, 2024 9:29 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 280

Re: Distance Tool displaying incorrect number.

Hi, hotero

Sorry - I should have given yo something. I have created a secure file drop for both files: https://files.tracker-software.support/ ... fY5kJJ5MQN

Nobody but us (PDF-XChange Co) will be able to access the files.

Let me know when it is done?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Mar 01, 2024 7:02 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 280

Re: Distance Tool displaying incorrect number.

Hi, hotero

thanks for this report. Can you send us the PDF in question as well as your settings after exporting them to file please?

You can export your settings to file via Feil, then Manage Settings:
image.png
Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Feb 29, 2024 10:41 pm
Forum: PDF-XChange Editor
Topic: Unlock PDF
Replies: 5
Views: 647

Re: Unlock PDF

Hi, eric17

can you elaborate on your question? You do not need a license to unlock a PDF that has password security, you need the password from the author of the document.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Feb 29, 2024 8:30 pm
Forum: How to forum
Topic: How to 'clean' a pdf file? SOLVED
Replies: 3
Views: 542

Re: How to 'clean' a pdf file? SOLVED

Hi, Music1609

thanks for the post. Have you tried to "Optimize" it yet? File, then Save As Optimized will make a copy. The default settings are pretty good. I am keen to hear how small the 500Mb gets.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Feb 29, 2024 6:41 pm
Forum: PDF-XChange Editor
Topic: how to change font size
Replies: 4
Views: 97

Re: how to change font size

Hi, andyx1 That is a "Dynamic" tab that appears when you have the text selected. You will not see it until you select text with a text modification tool like the "Edit Text" tool. I try to illustrate with this animation. First I choose the "Edit Text" tool and there is ...
by Paul - Tracker Supp
Thu Feb 29, 2024 4:04 pm
Forum: PDF-XChange Editor
Topic: how to change font size
Replies: 4
Views: 97

Re: how to change font size

Hi, andyx1 when editing text there are two places you can change the font, and this is true whether you are using the Edit Text tool to edit base content, or when editing comments. You can use either the "Properties Pane" or switch to the dynamic "Format" tab that appears when yo...
by Paul - Tracker Supp
Wed Feb 21, 2024 8:36 pm
Forum: PDF-XChange Editor
Topic: Wasted space in page thumbnail view
Replies: 4
Views: 111

Re: Wasted space in page thumbnail view

Hi, Paul - Tracker Supp well this is why it is always better to ask. The devs have decided there is merit to the request and will do something to improve it. As always, the ticket is for internal use only, and this is just a reference so we can look it's status up on request. RT#6787: feature Reques...
by Paul - Tracker Supp
Wed Feb 21, 2024 4:24 pm
Forum: PDF-XChange Editor
Topic: Wasted space in page thumbnail view
Replies: 4
Views: 111

Re: Wasted space in page thumbnail view

Hi, Loki@99 I think things are likely to remain as they are for now. I have asked the developers to consider it again, but with the best will in the world, there are a lot of higher priority items than need love and I suspect that even if they were to agree it would be at the bottom of a very long l...
by Paul - Tracker Supp
Mon Feb 19, 2024 6:27 pm
Forum: PDF-XChange Editor
Topic: "Find" bar on the bookmark tool-pane
Replies: 11
Views: 171

Re: "Find" bar on the bookmark tool-pane

Hi, Loki@99

We are in luck! The devs said:
We will add this in the future. We have already FRs for that, as tickets too.
Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Feb 19, 2024 6:26 pm
Forum: PDF-XChange Editor
Topic: Content of highlight or rectangle/shape
Replies: 1
Views: 47

Re: Content of highlight or rectangle/shape

Suggestion #1 It seems that only the highlighter tool has the option to basically copy-paste the base content text over into the comment pop-up text... well I was wondering... would it be possible to enable some option for it to also work for other shapes? – as in the text which the shape covers be...
by Paul - Tracker Supp
Mon Feb 19, 2024 6:19 pm
Forum: PDF-XChange Editor
Topic: Convert embedded shapes SOLVED
Replies: 5
Views: 1719

Re: Convert embedded shapes SOLVED

Hi, KD952

nice one. :D

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Feb 19, 2024 6:17 pm
Forum: PDF-XChange Editor
Topic: Errors detected in xref table
Replies: 3
Views: 97

Re: Errors detected in xref table

Hi, bilbopdf indeed we warn about this where others ignore it. If you turn the warning off then our Editor will function the same as Adobe, that is it will then not "bug" you when such a file is found, it will silently fix it next time the document is saved. Note that a change needs to be ...
by Paul - Tracker Supp
Fri Feb 16, 2024 3:17 pm
Forum: PDF-XChange Editor
Topic: "Find" bar on the bookmark tool-pane
Replies: 11
Views: 171

Re: "Find" bar on the bookmark tool-pane

Hi, igorlima

I personally like the idea, I have floated it to the dev\s and we will have to wait and see what they say.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Feb 14, 2024 4:30 pm
Forum: PDF-XChange Editor
Topic: Save open document SOLVED
Replies: 7
Views: 7094

Re: Save open document SOLVED

Hi, Mirada2000

we have "session" that can be saved and loaded:
image.png
You can open the wanted documents, save the session then in future you open the session to get all those files again.

Does that help?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Jan 29, 2024 3:51 pm
Forum: PDF-XChange Editor
Topic: Issue: Search providers' favicons
Replies: 5
Views: 308

Re: Issue: Search providers' favicons

Hi, Toygun

I checked the ticket, raised the priority, and asked for a possible ETA. That is the best I can do from this side, ultimately it is at the discretion of the development team leader when it will be delivered.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Jan 26, 2024 5:36 pm
Forum: PDF-XChange Editor
Topic: mailto: email Adress
Replies: 11
Views: 303

Re: mailto: email Adress

Hi, Heinz-Huber well it is not getting traction I am afraid. The point was made, that if one selects the email address from the PDF immediately prior to hitting the "Send by Email" button it is literally only CTRL+C needed to copy it and then CTRL+V to paste it in the "To" field....
by Paul - Tracker Supp
Fri Jan 26, 2024 5:31 pm
Forum: PDF-XChange Editor
Topic: fillable forms appear blank
Replies: 5
Views: 83

Re: fillable forms appear blank

Hi, Harlen

it is hard to say without seeing the document itself. May we have it? If it is sensitive please send it to support@pdf-xchange,com

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 25, 2024 10:53 pm
Forum: PDF-XChange Editor
Topic: mailto: email Adress
Replies: 11
Views: 303

Re: mailto: email Adress

Hi, Heinz-Huber after some discussion here the development team leader has decided we will not change the way this works. Please copy/paste the email address into the To field manually. There is concern that changing this behaviour will cause more trouble than it solves. I am afraid the request has ...
by Paul - Tracker Supp
Thu Jan 25, 2024 10:01 pm
Forum: PDF-XChange Editor
Topic: Option Request in "Summarize Comments": Sort by color
Replies: 3
Views: 101

Re: Option Request in "Summarize Comments": Sort by color

Hi, PHK

Here it is: RT#6757: Feature Request :: Editor :: Option to sort by comment colour in ":Summarize Comments".

it was not hard to convince them, it is easy to add and obviously useful. :)

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 25, 2024 9:53 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Follow up to OCR character spacing issue
Replies: 1
Views: 145

Re: Follow up to OCR character spacing issue

Hi, cakeandcustard74 the item has been assigned a developer and is in progress. It was not done in time for the recent release, it may be in the next, but ultimately is will be at the discretion of the development team leader. We will have to wait and see what comes next build. Kind regards, Paul - ...