Search found 6806 matches

by Paul - Tracker Supp
Thu Mar 28, 2024 6:40 pm
Forum: PDF-XChange Editor
Topic: Search Results Marked in Content Panel?
Replies: 6
Views: 27

Re: Search Results Marked in Content Panel?

Hi, again, well the required dev happened to be near and I asked. I am told that it would not be simple. As it was explained to me the content you see on the page can in reality be all over the place internally and it was suggested the results would not be useful. A lot of magic goes on under the ho...
by Paul - Tracker Supp
Thu Mar 28, 2024 6:31 pm
Forum: PDF-XChange Editor
Topic: Search Results Marked in Content Panel?
Replies: 6
Views: 27

Re: Search Results Marked in Content Panel?

Hi, PHK

aaaagh! I had the wrong pane open! It is a little funny because at first I was saying it doesn't work...

OK - especially since it is available in the Bookmarks Pane I expect this to be possible.
Let me find out and get back to you.
by Paul - Tracker Supp
Thu Mar 28, 2024 5:28 pm
Forum: PDF-XChange Editor
Topic: Search Results Marked in Content Panel?
Replies: 6
Views: 27

Re: Search Results Marked in Content Panel?

Hi, PHK

it works for me:
image.png
Are you on the latest? 10.2.1.385 I don't see an option to turn it on and off. Can you export your settings to file and send them to me to test here?
by Paul - Tracker Supp
Thu Mar 28, 2024 5:19 pm
Forum: PDF-XChange Editor
Topic: Feature Request: Draw Curved Lines
Replies: 3
Views: 30

Re: Feature Request: Draw Curved Lines

Hi, mCHSNUg5Pz8cPap

well now you are into details that need the dev team's feedback.

Let me see what they have to say about it and get back to you.
by Paul - Tracker Supp
Thu Mar 28, 2024 3:25 pm
Forum: PDF-XChange Editor
Topic: Crashes after Textsearch after upgrading to latest release
Replies: 3
Views: 23

Re: Crashes after Textsearch after upgrading to latest release

Hi, Jens

that sounds good. I want to create a secure location for the dumps. Can you email support@pdf-xchange.com when you are ready to upload?
by Paul - Tracker Supp
Thu Mar 28, 2024 2:28 pm
Forum: PDF-XChange Editor
Topic: Crashes after Textsearch after upgrading to latest release
Replies: 3
Views: 23

Re: Crashes after Textsearch after upgrading to latest release

Hi, JOST is it specific to this file? If so may we have the file? Email to support@pdf-xchange.com and I will send you a file drop link. If not we would need a "crash dump" https://www.pdf-xchange.com/knowledgebase/459-How-do-I-create-a-dump-file-and-send-it-to-PDF-XChange-for-investigation
by Paul - Tracker Supp
Wed Mar 27, 2024 5:02 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 1
Views: 20

Re: Print to PDF in the same folder as the source file

Hi, Davide78

have you tried using %[DocPath] in the printer?
image.png
May I ask why you want to reprint the PDF rather than use the Save As feature? Printing PDF to PDF typically strips interactive content and is not generally recommended if it can be avoided.
by Paul - Tracker Supp
Wed Mar 27, 2024 4:55 pm
Forum: PDF-XChange (End Users FR)
Topic: Editing Custom Stamps
Replies: 5
Views: 30

Re: Editing Custom Stamps

Hi, Kryyth

by definition in the ISO specifications the fields must be filled at the time the stamp is applied. As I understand things it is not possible to make a stamp that can have these modified after applying them.

Have you seen that functionality elsewhere?
by Paul - Tracker Supp
Mon Mar 25, 2024 4:48 pm
Forum: PDF-XChange Editor
Topic: Content Management When Merging and Splitting
Replies: 5
Views: 70

Re: Content Management When Merging and Splitting

Hi, PHK

I was thinking to attempt to reproduce your issue and ask the team why this is happening, but it occurred to ask first, if the duplication is "corrected" by doing a "Save As Optimised"?
by Paul - Tracker Supp
Mon Mar 25, 2024 2:30 pm
Forum: PDF-XChange Editor
Topic: Relative path on my USB stick
Replies: 3
Views: 102

Re: Relative path on my USB stick

Hi, StephBretonne

I do not think that is a feature of the Portable Editor, though I can see it's value.

Do you always keep the files on the USB?

A network path should always be the same if you use the full UNC path rather than any mapped drives.
by Paul - Tracker Supp
Fri Mar 22, 2024 3:04 pm
Forum: Network Administrator Support
Topic: Question about V9 MSI/MST File
Replies: 3
Views: 3541

Re: Question about V9 MSI/MST File

Hi, stevenm the .exe installers are not really suitable for inTune. The .msi ones will work pretty much out of the box. I do not see a license associated with the domain @slouchmr.com so I assume you are doing an unlicensed installation. That is fine, we encourage the use of the "Free" Edi...
by Paul - Tracker Supp
Thu Mar 21, 2024 8:20 pm
Forum: PDF-XChange Editor
Topic: Summarize comments
Replies: 7
Views: 511

Re: Summarize comments

Hi, rfijen thanks for touching base here. There are a few things here now that might help you. If you use "Layers" and "subject" to organize your comments you can then limit what is summarized by turning off unwanted layers and grouping the summary by "Subject". Here is...
by Paul - Tracker Supp
Thu Mar 21, 2024 3:43 pm
Forum: PDF-XChange Editor
Topic: Highlight inside a post-it note
Replies: 5
Views: 105

Re: Highlight inside a post-it note

Hi again Antonio, the devs have agreed to do something here. I have raised a ticket for the "Feature Request": RT#6839: Feature Request :: Editor :: Option to use a modifier key to perform a 'fragmented' select. Please note that this is considered low priority, as such it will be at the de...
by Paul - Tracker Supp
Thu Mar 21, 2024 3:11 pm
Forum: PDF-XChange Editor
Topic: Highlight inside a post-it note
Replies: 5
Views: 105

Re: Highlight inside a post-it note

Hi, Eritonio

I see the same. I can use Shift to select a contiguous group but I cannot select multiple words that are not consecutive.

Let me check with the team about that.
by Paul - Tracker Supp
Thu Mar 21, 2024 2:15 pm
Forum: PDF-XChange Editor
Topic: Highlight inside a post-it note
Replies: 5
Views: 105

Re: Highlight inside a post-it note

Hi, Eritonio

while it is possible to use "rich text" to change the colour of the text in the Sticky Note pop ups, highlight is unfortunately not one of them. You can change the appearance of the text:
image.png
I hope that helps.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 20, 2024 5:52 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XCHANGE Viewer (Pro) shows incorrect results for some PDF files
Replies: 5
Views: 91

Re: PDF-XCHANGE Viewer (Pro) shows incorrect results for some PDF files

Hi, gs-hybrid I am not seeing any difference in how the Editor and Viewer render this PDF. Can you illustrate what you are seeing with a screen shot perhaps? Do note that the Editor is a replacement for the Viewer. We are no longer actively developing the Viewer, so even if this is a bug it is unlik...
by Paul - Tracker Supp
Wed Mar 20, 2024 2:58 pm
Forum: PDF-XChange Editor
Topic: print to PDF
Replies: 1
Views: 64

Re: print to PDF

Hi, kumar Chrome by default prints images of the text and that is all we have to work with. You say every other printer preserves the text, however all my tests when printing a pdf result in image based PDF, unless I "Save As" PDF which is a different process entirely. I am keen to underst...
by Paul - Tracker Supp
Wed Mar 20, 2024 2:40 pm
Forum: PDF-XChange Editor
Topic: Dynamic Stamp - Using JavaScript in trusted folder
Replies: 5
Views: 97

Re: Dynamic Stamp - Using JavaScript in trusted folder

Hi, RSK as you say it should be a trusted folder and how one defines that trust. There is a per user folder %appdata%\Tracker Software\PDFXEditor\3.0\JavaScripts There is a per machine folder: %programfiles%\Tracker Software\PDF Editor\JavaScripts Both these are "trusted" locations and whe...
by Paul - Tracker Supp
Tue Mar 19, 2024 9:56 pm
Forum: PDF-XChange (End Users FR)
Topic: Preview display when hovering the mouse cursor over a file attachment icon
Replies: 3
Views: 137

Preview display when hovering the mouse cursor over a file attachment icon

:)

That put a smile on some faces.

We appreciate the thoroughness and professionalism of your report.
by Paul - Tracker Supp
Tue Mar 19, 2024 9:12 pm
Forum: PDF-XChange (End Users FR)
Topic: Preview display when hovering the mouse cursor over a file attachment icon
Replies: 3
Views: 137

Re: Preview display when hovering the mouse cursor over a file attachment icon

Hi, rakunavi while we agree that it makes sense, it is not trivial to implement, especially if/when the target document is not a PDF. The devs agreed to try and do something, it is considered low priority and "long term" but it is formally in the system: RT#6835: Feature Request :: Editor ...
by Paul - Tracker Supp
Tue Mar 19, 2024 2:37 pm
Forum: PDF-XChange Editor
Topic: Dynamic stamp file name
Replies: 13
Views: 173

Re: Dynamic stamp file name

Hi, Evie There are two places the stamps are stored, per machine and per user locations. See here for details: https://www.pdf-xchange.com/knowledgebase/175-How-do-I-copy-a-custom-Stamps-Palette-for-other-users-to-use You can just copy the PDF n the stamps folder and send it to us: image.png Kind re...
by Paul - Tracker Supp
Mon Mar 18, 2024 5:26 pm
Forum: PDF-XChange Editor
Topic: Print email Outlook with PDF X-Change
Replies: 1
Views: 51

Re: Print email Outlook with PDF X-Change

Hi, Davide78 thanks for the post. Is it only in form fields that you see this? I suspect the forms have that set to auto size. It is hard to say without seeing the PDF. Is there any chance we can see the PDF? If it is something you would prefer not in public yo can email it to support@pdf-xchange.co...
by Paul - Tracker Supp
Thu Mar 14, 2024 8:22 pm
Forum: PDF-XChange Editor
Topic: request: show document when asking to save before closing SOLVED
Replies: 4
Views: 2483

Re: request: show document when asking to save before closing SOLVED

Hi, guys the devs agree: RT#6824: Feature Request :: Editor :: show document thumbnails when asking to save before closing Thumbnails are the intention, switching to the document is much more complex, we will look into it, and what eventuates will be the devs think best here. At this point there is ...
by Paul - Tracker Supp
Thu Mar 14, 2024 7:57 pm
Forum: PDF-XChange Editor
Topic: Tool: Find and Replace text in markup
Replies: 26
Views: 524

Re: Tool: Find and Replace text in markup

Hi, Mathew

Boom!

That is so slick. I'll be using this for sure. Very much appreciated.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 7:51 pm
Forum: PDF-Tools
Topic: How to OCR Without Creating a New File
Replies: 4
Views: 83

Re: How to OCR Without Creating a New File

Hi, bqxmprij that is possible but not recommended. The following settings will have Tools overwrite the source files without interaction. image.png You choose the source folder and use the original file name. But we strongly recommend against doing this. If you do this there will be no possibility o...
by Paul - Tracker Supp
Thu Mar 14, 2024 7:40 pm
Forum: How to forum
Topic: Remove logic from fillable form
Replies: 3
Views: 102

Re: Remove logic from fillable form

Hi, rob@wilqo.com

thanks for the detailed post. JavaScript can also be document level, access them from the document Properties (ctrl+d):
image.png
If there is nothing there maybe send us the file to look into?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 6:11 pm
Forum: PDF-XChange Editor
Topic: Tool: Find and Replace text in markup
Replies: 26
Views: 524

Re: Tool: Find and Replace text in markup

Hi, Mathew this is really neat. I see it works with annotations that have text on the page, but not popups associated with annotations like Highlight when the option to copy the highlighted text to a popup is enabled. Is that by design? Really nice work. I see the tool in the Ribbon UI under "M...
by Paul - Tracker Supp
Thu Mar 14, 2024 5:30 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 299

Re: Distance Tool displaying incorrect number.

Hi, again

the devs have confirmed this is a bug and we will squash it. There is an associated ticket for this, and while for internal use only, referring to RT#6823: Editor :: Measurement Tool inconsistency on documents >300 inches

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 4:12 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 299

Re: Distance Tool displaying incorrect number.

Hi, hotero@wrallp.com my apologies, I didn't get back to yo on this. I am seeing the behaviour only with your file. The settings seem to have no impact. If I do the same on a different file the two reported distances do match, even with your settings, so I am asking the devs to take a look today. I ...
by Paul - Tracker Supp
Wed Mar 13, 2024 8:30 pm
Forum: PDF-XChange Editor
Topic: Opening PDF documents from Google Drive does not work
Replies: 7
Views: 321

Re: Opening PDF documents from Google Drive does not work

Hi, Jensen Head

so is it not working even with the Editor permission having been granted? That is all I have ever had to do for it to work.

Where does this leave you? Sorry if I am being obtuse here...

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 13, 2024 8:27 pm
Forum: PDF-XChange Editor
Topic: Where find the Java script commands and methods accepted in PDF-XChange?
Replies: 2
Views: 171

Re: Where find the Java script commands and methods accepted in PDF-XChange?

Hi, guys

that link to the JavaScript API is correct. This is the official API we support.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 13, 2024 8:25 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR changes English font to illegible characters
Replies: 7
Views: 192

Re: OCR changes English font to illegible characters

Hi, philjv there are so many variables involved in the OCR process it is hard to say exactly what is happening. The most likely cause is the font on the original may not be available on your system and so a "font substitution" must be done. May we see a sample PDF before OCR is performed p...
by Paul - Tracker Supp
Wed Mar 06, 2024 10:32 pm
Forum: How to forum
Topic: How to enable working on a pdf
Replies: 3
Views: 201

Re: How to enable working on a pdf

Hi, Music1609 it is hard to say without seeing a sample as there are so many variations and possibilities for how the files are structured. Have yo tried reprinting the PDF to our PDF-XChange Printer? It will make a copy that has the visible content but will strip away nonprinting content and not be...
by Paul - Tracker Supp
Wed Mar 06, 2024 10:28 pm
Forum: PDF-XChange Editor
Topic: Feature Request: Browser Extension Supports Converting Screenshots of Webpages to PDF
Replies: 7
Views: 311

Re: Feature Request: Browser Extension Supports Converting Screenshots of Webpages to PDF

Hi, mCHSNUg5Pz8cPap this triggered quite the discussion here.... The long and short of things is that selecting part of a web page to convert is far from trivial, and to be honest we are not even sure yet if it can be done. It may be possible to convert only the "visible" part of the page ...
by Paul - Tracker Supp
Wed Mar 06, 2024 4:43 pm
Forum: PDF-XChange Editor
Topic: Compute symbols on PDF files
Replies: 11
Views: 638

Re: Compute symbols on PDF files

Hi, Davide78

as I understand it the ticket is in place already for sub category grouping. Because the comments pane is per document I do not think it will be likely to see this for all open documents I am afraid.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 9:55 pm
Forum: PDF-Tools
Topic: PDF-Tools "Stop" Batch Process Mode can result in Destroyed Save of 0 Bytes
Replies: 2
Views: 70

Re: PDF-Tools "Stop" Batch Process Mode can result in Destroyed Save of 0 Bytes

Hi, Zardoz

The devs are investigating. There is a ticket, like the other is is for internal use RT#6807: PDF-Tools :: "Stop" Batch Process Mode can result in Destroyed Save of 0 Bytes


Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 9:50 pm
Forum: PDF-Tools
Topic: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another process.
Replies: 4
Views: 96

Re: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another proc

Hi, Zardoz

the devs are investigating. We raised a ticket to track the investigation process, and while fore internal use if you ask about RT#6806: PDF-Tools :: PDF-Tools Multi-Threaded Processing issue. here you should be able to get a progress report.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 9:33 pm
Forum: PDF-Tools
Topic: NEW REQUEST: PDF-Tools Ability to have EXCLUDE FOLDER list for "Choose Input Files"
Replies: 1
Views: 43

Re: NEW REQUEST: PDF-Tools Ability to have EXCLUDE FOLDER list for "Choose Input Files"

Hi, Zardoz2293 the feature request has been approved. There is a related ticket for this: RT#6805: Feature request :: PDF-Tools :: option to have an EXCLUDE FOLDER list for "Choose Input Files" and while it is for internal use only, asking about it here should get you an update on it's pro...
by Paul - Tracker Supp
Mon Mar 04, 2024 6:16 pm
Forum: PDF-Tools
Topic: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another process.
Replies: 4
Views: 96

Re: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another proc

Hi, Zardoz2293

Right - I replied the wrong way around, but the devs understood and are looking into it. One of them will post here later today with instructions on what to do to help us investigate this.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Mar 04, 2024 6:13 pm
Forum: PDF-XChange Editor
Topic: Remove hyphen from line-broken words on copy
Replies: 4
Views: 136

Re: Remove hyphen from line-broken words on copy

Hi, 329 the devs agree and have approved a formal feature request be raised. While for internal use only, should you refer to RT#6804: Feature Request :: Editor :: Remove hyphen from line-broken words on copy here then any support staff member should be able to get yo a status report. I do not have ...
by Paul - Tracker Supp
Mon Mar 04, 2024 4:00 pm
Forum: PDF-Tools
Topic: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another process.
Replies: 4
Views: 96

Re: PDF-Tools > Multi-Threaded Processing = "The process cannot access the file because it is being used by another proc

Hi, Zardoz2293 hmmm. I was going to ask you to try and identify what has a handle on the file using process explorer from Microsoft, until I saw you say it only happens when "Multi-Threaded Processing" = Disabled; Is it consistently the same file(s) and can you reliably reproduce the issue...
by Paul - Tracker Supp
Mon Mar 04, 2024 3:28 pm
Forum: PDF-XChange Editor
Topic: Remove hyphen from line-broken words on copy
Replies: 4
Views: 136

Re: Remove hyphen from line-broken words on copy

Hi, 329

thanks for the post and excellent suggestion. I assumed we had an option for this but I do not see it.

I have asked the devs what they think.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Mar 01, 2024 9:29 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 299

Re: Distance Tool displaying incorrect number.

Hi, hotero

Sorry - I should have given yo something. I have created a secure file drop for both files: https://files.tracker-software.support/ ... fY5kJJ5MQN

Nobody but us (PDF-XChange Co) will be able to access the files.

Let me know when it is done?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Mar 01, 2024 7:02 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 299

Re: Distance Tool displaying incorrect number.

Hi, hotero

thanks for this report. Can you send us the PDF in question as well as your settings after exporting them to file please?

You can export your settings to file via Feil, then Manage Settings:
image.png
Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Feb 29, 2024 10:41 pm
Forum: PDF-XChange Editor
Topic: Unlock PDF
Replies: 5
Views: 655

Re: Unlock PDF

Hi, eric17

can you elaborate on your question? You do not need a license to unlock a PDF that has password security, you need the password from the author of the document.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Feb 29, 2024 8:30 pm
Forum: How to forum
Topic: How to 'clean' a pdf file? SOLVED
Replies: 3
Views: 1535

Re: How to 'clean' a pdf file? SOLVED

Hi, Music1609

thanks for the post. Have you tried to "Optimize" it yet? File, then Save As Optimized will make a copy. The default settings are pretty good. I am keen to hear how small the 500Mb gets.

Kind regards,
Paul - Tracker Supp