Search found 4896 matches

by Paul - Tracker Supp
Tue Nov 19, 2019 10:29 pm
Forum: PDF-XChange Editor
Topic: Select box while editing content
Replies: 1
Views: 16

Re: Select box while editing content

Hi Jon, welcome to the Tracker forums, and thanks for the post. While we do not have that selection modifier in the software right now, we do think we should. To that end I have added a formal Feature Request for this. while internal only, if you quote RT#5013: FR: Add a modifier to select objects o...
by Paul - Tracker Supp
Tue Nov 19, 2019 9:29 pm
Forum: PDF-XChange Editor
Topic: Problem losing connection
Replies: 1
Views: 7

Re: Problem losing connection

Hi hanslammerts welcome to the Tracker forums. That message comes when the connection to the remote resource is not available. The best way to avoid this is to have a permanent connection, or close the document before the connection is lost. Can you tell us under what circumstances you are seeing th...
by Paul - Tracker Supp
Tue Nov 19, 2019 8:27 pm
Forum: Editor plugins
Topic: Inserting Layers
Replies: 1
Views: 15

Re: Inserting Layers

Hi Jeff, thanks for the post excellent suggestion. I call it a suggestion because we do not currently have a feature to allow you to add these files as layers, however we think we should. To that end I have raised a formal Feature Request around this, and while internal to the company only, should y...
by Paul - Tracker Supp
Tue Nov 19, 2019 4:05 pm
Forum: PDF-XChange Editor
Topic: Copy protection
Replies: 7
Views: 57

Re: Copy protection

Hi DWC121,

yes - just the currently active document. That dialogue is document specific, it shows the properties of just that document, others that are open, in other tabs for example, will retain their own unique properties until you explicitly change them.

I hope that helps
by Paul - Tracker Supp
Tue Nov 19, 2019 4:01 pm
Forum: PDF-XChange Editor
Topic: Cannot open document
Replies: 13
Views: 524

Re: Cannot open document

Hi Ross,

you should have a Christmas present then, 8.0.335.0 is slated to be released before Christmas.

hth
by Paul - Tracker Supp
Mon Nov 18, 2019 10:31 pm
Forum: PDF-XChange Editor
Topic: Color management: ICC color profile of embedded image is ignored in PDF/X-4
Replies: 1
Views: 18

Re: Color management: ICC color profile of embedded image is ignored in PDF/X-4

Hi DerAndere1, thanks for the post and detailed explanation. We are seeing the same here and the devs are investigating. There is a ticket related to the issue, while internal only if you refer to RT#5008: Color management: ICC color profile of embedded image is ignored in PDF/X-4 then any support s...
by Paul - Tracker Supp
Fri Nov 15, 2019 7:03 pm
Forum: PDF-XChange Editor
Topic: Windows caption shows wrong filename...
Replies: 7
Views: 75

Re: Windows caption shows wrong filename...

Hi puffolino,

that is indeed an error.
We will fix it. RT#5006: Title bar drops some characters from document name.

:-)
by Paul - Tracker Supp
Fri Nov 15, 2019 6:42 pm
Forum: PDF-XChange Editor
Topic: Saving a PDF after compressing images fails
Replies: 11
Views: 243

Re: Saving a PDF after compressing images fails

Hi Puffolino, the issue is still present in the current build, the ticket is still open and being worked on. I have raised the priority of the ticket, but considering it is already being worked on I am not sure this will result in a fix arriving sooner. Hopefully it will be in the next build slated ...
by Paul - Tracker Supp
Fri Nov 15, 2019 6:19 pm
Forum: PDF-XChange Editor
Topic: Form-text filednames are not displayed - if "." in the name
Replies: 6
Views: 57

Re: Form-text filednames are not displayed - if "." in the name

Hi MrZebulon, This is a quote from our Lead Developer on the matter of using a . in field names: Dot cannot be used in field names as the back slash cannot be used in file names, it plays the same role - to separate a field name from its parent's name, forming full field name. Text1.1 and Text1.2 re...
by Paul - Tracker Supp
Thu Nov 07, 2019 4:31 pm
Forum: PDF-XChange Print Drivers
Topic: Open containing folder after saving?
Replies: 1
Views: 43

Re: Open containing folder after saving?

Hi OnePaperclip,

short of allowing the file to open int he Editor then selecting "Open containing folder" from the tab's right click context menu I do not know of a way to do this int he current software.

sorry
by Paul - Tracker Supp
Mon Nov 04, 2019 8:28 pm
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 34
Views: 2207

Re: Find and replace text function?

Hi pjaj, the use case where one replace a single character is a good one, and certainly lends itself to a quick solution, however, we are reluctant to deliver the feature without it being fully developed. I just don't see the development team wanting to release any kind of search and replace that is...
by Paul - Tracker Supp
Mon Nov 04, 2019 6:50 pm
Forum: PDF-XChange Editor
Topic: Feature: Autopan window when moving comments
Replies: 1
Views: 42

Re: Feature: Autopan window when moving comments

Hi Heezea, thanks for the post and report. Indeed that is an important feature for us to add to improve the usability of the software. To that end I have raised a formal "Feature Request" around that. While internal only, if you refer to RT#4979: Feature Request :: Editor :: scroll zoomed page when ...
by Paul - Tracker Supp
Mon Nov 04, 2019 6:32 pm
Forum: PDF-XChange Editor
Topic: [Request] Callout with more than 1 leader
Replies: 7
Views: 216

Re: [Request] Callout with more than 1 leader

Hi Heezea, thanks for the post. Like Will, I was under the impression also that the ISO specifications call for a single lead on a Callout object. Now I wonder, I may be wrong there. I am keen to see how such a thing as a multiple lead callout from BlueBeam looks in Adobe or our Editor. Do you have ...
by Paul - Tracker Supp
Fri Oct 25, 2019 3:22 pm
Forum: PDF-XChange Editor
Topic: Splitting existing pdfs by file size?
Replies: 9
Views: 711

Re: Splitting existing pdfs by file size?

Hi LBM,

my apologies if I am being obtuse, which "desired option" are you referring to?
by Paul - Tracker Supp
Fri Oct 25, 2019 2:46 pm
Forum: PDF-XChange Editor
Topic: A PDF printing problem
Replies: 19
Views: 357

Re: A PDF printing problem

Hi Jim,

thanks for the post and detailed description of your issue.

Can you tell me if selecting the option "Print as images" in the Editor's Print dialogue does for you?
by Paul - Tracker Supp
Wed Oct 23, 2019 8:18 pm
Forum: PDF-XChange Editor
Topic: Excel VBA ExportAsFixedFormat Printing Too Large
Replies: 4
Views: 215

Re: Excel VBA ExportAsFixedFormat Printing Too Large

Hi Aleoin, what version of PDF-XChange are you using? The first step in troubleshooting is always to test using the current build of our software, which as I write this is 8.0.333.0. The other thought that occurred to me is that if you can print to the PDF-XChange Standard Printer properly without u...
by Paul - Tracker Supp
Tue Oct 15, 2019 5:17 pm
Forum: PDF-XChange Editor
Topic: Problem with predefined search provider Yandex.ru.
Replies: 7
Views: 330

Re: Problem with predefined search provider Yandex.ru.

Hi OVG,

thanks for pointing this out. I tested this and found that the URL that is loaded first was indeed for me yandex.ru, it then redirected to yandex.ua. Do you see the same?

I will ask the dev team what we actually send and see if they have any suggestions why this may be redirecting.
by Paul - Tracker Supp
Fri Oct 11, 2019 2:00 pm
Forum: Network Administrator Support
Topic: SAP inplace viewing of PDF
Replies: 19
Views: 1914

Re: SAP inplace viewing of PDF

Hi Alex, Stefan did do the right thing. I am afraid we do not have such a policy in the Templates. I looked for a registry key for you to push that would have the effect of the setting, it seems it is rather complex. I saw more than 720 registry changes from checking this one box alone: image.png Do...
by Paul - Tracker Supp
Wed Oct 02, 2019 10:15 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: DropDownMenu of the text recognition is empty.
Replies: 3
Views: 222

Re: DropDownMenu of the text recognition is empty.

Hi TStute, thanks for the post. I am sorry to hear you are having these issues with the Viewer and OCR. Is this the drop down you refer to? image.png You said both that it works correctly on other PCs and also that a re-installation does not help. To be honest I have not seen this particular issue b...
by Paul - Tracker Supp
Wed Sep 25, 2019 5:29 pm
Forum: PDF-XChange Editor
Topic: Directory opening and image editing issues under linux/wine
Replies: 4
Views: 145

Re: Directory opening and image editing issues under linux/wine

Hi Rodolphe, you are probably a lot more advanced in your use of wine and it's arguments than I am. In fact because I got frustrated with the seeming inconsistencies I saw over the years both installing and running the Editor under Ubuntu, I stopped using command lines or even desktop shortcuts to l...
by Paul - Tracker Supp
Tue Sep 24, 2019 3:07 pm
Forum: PDF-XChange Editor
Topic: Comments with form fields overlaps next form field
Replies: 1
Views: 67

Re: Comments with form fields overlaps next form field

Hi Erik, thanks for the post and report. When I open the attached file in the current build of the Editor (8.0.333.0) I see what appears to me to be correct tab order. From your description I was expecting to see info boxes appear. What you see is simply me using the TAB key to move between fields a...
by Paul - Tracker Supp
Tue Sep 24, 2019 2:33 pm
Forum: PDF-XChange Editor
Topic: Collaboration in PDF-XChange
Replies: 13
Views: 1891

Re: Collaboration in PDF-XChange

Hi Stephanie, thank you so much for your input. I think you have hit upon an important part of the overall puzzle here when you point out that most collaboration solutions do require everyone to use the same software, while may users would prefer to use what they already know. The main reason for th...
by Paul - Tracker Supp
Mon Sep 23, 2019 4:37 pm
Forum: PDF-XChange Editor
Topic: Directory opening and image editing issues under linux/wine
Replies: 4
Views: 145

Re: Directory opening and image editing issues under linux/wine

Hi Rodolphe, thanks for the post. I use Ubuntu Linux with the Editor on a daily basis. I have no problems with CTRL+D or File Open, both respond for me with the expected dialogues. I am not able to use the Editor to call a graphic application to use to edit images. I had not tried until today. I sus...
by Paul - Tracker Supp
Fri Sep 20, 2019 2:28 pm
Forum: Touchscreen Devices
Topic: Floating toolbar while in fullscreen mode
Replies: 5
Views: 748

Re: Floating toolbar while in fullscreen mode

Hi John, have you tried F8? That will hide all your tool bars, though that doesn't help you change tools easilt. A double click in a ribbon tab will minimize the ribbon and allow quick access to the tools with a single click ion the respective ribbon's tab: AutoHidingRibbons.gif Regards the Full Scr...
by Paul - Tracker Supp
Wed Sep 18, 2019 9:43 pm
Forum: PDF-XChange Editor
Topic: Open Files Dialog
Replies: 6
Views: 505

Re: Open Files Dialog

My pleasure Arnold,

for reference this is under ticket RT#4908: Combine files dialogue changes Open Files dialogue screen location.

As usual, internal only etc.
by Paul - Tracker Supp
Wed Sep 18, 2019 9:26 pm
Forum: PDF-XChange Editor
Topic: Quick Find results in Single Page View
Replies: 7
Views: 209

Re: Quick Find results in Single Page View

Hi Randy, thanks for the post and report. Do you find this happens on all documents or just certain ones? I tried this on a 2739 page document and Shist+F3 does in this case return to the previous search result. Can you test this on the V8 manual for example? http://help.tracker-software.com/pdfxe8/...
by Paul - Tracker Supp
Wed Sep 18, 2019 8:02 pm
Forum: Touchscreen Devices
Topic: Floating toolbar while in fullscreen mode
Replies: 5
Views: 748

Re: Floating toolbar while in fullscreen mode

Hi John, thanks for the post and for voicing your preference here. We have seen a few similar requests and will be makimg a feature request for this. I must say however that there is some resistance to the idea and many people are of the opinion that Full Screen mode is for presentations and as such...
by Paul - Tracker Supp
Wed Sep 18, 2019 7:51 pm
Forum: PDF-XChange Editor
Topic: Open Files Dialog
Replies: 6
Views: 505

Re: Open Files Dialog

Hi Arnold,

we have reproduced the issue here. Thanks mostly to Dan's hard work and your detailed instructions. Thanks for that.

We will investigate and try to fix this.

I hope that helps.
by Paul - Tracker Supp
Wed Sep 18, 2019 7:36 pm
Forum: PDF-XChange Editor SDK
Topic: View - Other Panes - Links SOLVED
Replies: 11
Views: 761

Re: View - Other Panes - Links SOLVED

Hi zarkogajic, we do not yet have an ETA for the next build. Having just released 8.0.333.0 recently I am expecting to see a couple of months go by before the next build. Unless some critical bug rears it's ugly head, we have a general rule to release every few months. We do reserve the right to cha...
by Paul - Tracker Supp
Wed Sep 18, 2019 7:33 pm
Forum: PDF-XChange Editor
Topic: Merge pdf files
Replies: 7
Views: 434

Re: Merge pdf files

:-)
by Paul - Tracker Supp
Wed Sep 18, 2019 7:26 pm
Forum: PDF-XChange Editor
Topic: quick access toolbar
Replies: 4
Views: 306

Re: quick access toolbar

HI AZMoosie,

thanks for the feedback. We will post in here when/if it is done.

:-)
by Paul - Tracker Supp
Wed Sep 18, 2019 5:45 pm
Forum: PDF-XChange Editor
Topic: Resize a path changes outline
Replies: 5
Views: 242

Re: Resize a path changes outline

Hi Puffolino,

how are you changing the size of the annotations? They are defined as having a specific border width in pixels so they shouldn't change when scaling them by dragging the annotations controls:
SizingAnnotations.gif
I must be misunderstanding what you are doing...
by Paul - Tracker Supp
Wed Sep 18, 2019 5:30 pm
Forum: PDF-XChange Editor
Topic: How to bring back toolbar and menu look prior to 8.0 332.0
Replies: 2
Views: 227

Re: How to bring back toolbar and menu look prior to 8.0 332.0

Hi leishirsute, you can switch back to the "Classic" menu using the toggle at the top right of the Editor. image.png Additionally, this KB shows where each of the old menus tools can be found on the ribbon: https://www.tracker-software.com/knowledgebase/517-How-do-I-navigate-and-customize-version-7-...
by Paul - Tracker Supp
Tue Sep 17, 2019 6:04 pm
Forum: PDF-XChange Editor
Topic: Editor prints the wrong colours
Replies: 11
Views: 448

Re: Editor prints the wrong colours

Hi Michel, thanks for those. I seem to be getting the right colours when printing from the Editor. image.png See attached file EditorPrint_byPaul.pdf Can you send your your color profile files from: c:\WINDOWS\system32\spool\drivers\color (just the .icm and .icc files is enough). please and thanks
by Paul - Tracker Supp
Mon Sep 16, 2019 9:22 pm
Forum: PDF-XChange Editor
Topic: Customize PDF Editor
Replies: 2
Views: 255

Re: Customize PDF Editor

Hi again Alex. In recent builds we moved the language files to a common folder that is shared by PDF-Tools and the PDF-XChange Editor . If you run an instance of the Editor locally you can use the GUI to download the languages you want to push then, post install simply copy the desired language file...
by Paul - Tracker Supp
Mon Sep 16, 2019 3:53 pm
Forum: PDF-XChange Editor
Topic: Customize PDF Editor
Replies: 2
Views: 255

Re: Customize PDF Editor

Hi Alex, thanks for the post and excellent questions. Is it possible to hide the notification banners just under the ribbons bar? The reason for it is, that a red notification looks like a "danger" thing and could confuse users. Absolutely, use the "Document Info Bar" Policy: https://help.tracker-so...
by Paul - Tracker Supp
Fri Sep 13, 2019 5:14 pm
Forum: Office2PDF & MS Office Addin
Topic: Outlook Addin creates Error SOLVED
Replies: 10
Views: 712

Re: Outlook Addin creates Error SOLVED

Thanks for the understanding Peter!
by Paul - Tracker Supp
Fri Sep 13, 2019 5:12 pm
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 34
Views: 2207

Re: Find and replace text function?

Fair comment and definitely something we will take into consideration about the smaller changes. Any time we arbitrarily change things without user input/direction we open ourselves to complaint. So making intelligent decisions on how to modify existing text can be very difficult. Changing the font ...
by Paul - Tracker Supp
Fri Sep 13, 2019 5:03 pm
Forum: PDF-XChange Editor
Topic: Open Files Dialog
Replies: 6
Views: 505

Re: Open Files Dialog

Hi Arnold, as I understand it, the location of these boxes gets stored in the Registry. It certainly does remember the location of the dialogue boxes for me. Both the "Open" and "Combine" boxes are centered for me. Note that the Editor does not write it's settings to the registry until program close...
by Paul - Tracker Supp
Fri Sep 13, 2019 3:56 pm
Forum: PDF-XChange Editor
Topic: Advanced search profile (suggestion)
Replies: 8
Views: 424

Re: Advanced search profile (suggestion)

I can certainly see the value in having each tab be able to use it's own search criteria! Even if that's not possible/practical, I think that saving searches for quick access/reuse would at least be an improvement. FYI - the ticket for this request is RT#4903: Feature Request :: Editor :: Advanced s...
by Paul - Tracker Supp
Fri Sep 13, 2019 3:21 pm
Forum: Office2PDF & MS Office Addin
Topic: Outlook Addin creates Error SOLVED
Replies: 10
Views: 712

Re: Outlook Addin creates Error SOLVED

Hi Peter, can you tell me if you have Intel Video on your system? We have a known issue with the current HTML to PDF conversion for IE and Outlook. At the core of the known issue is that we use the WebKit libraries and there are some known issues with WebKit, OPenGL and Intel Graphics drivers. It af...
by Paul - Tracker Supp
Fri Sep 13, 2019 3:16 pm
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 34
Views: 2207

Re: Find and replace text function?

Thanks RMan for the suggestion. All these comments are good stuff. I know one of the concerns raised about this feature is the challenge of how to "flow" text when the replacement text is significantly different from that which it replaces. In a linear document like a Word Processing document, or HT...
by Paul - Tracker Supp
Wed Sep 11, 2019 6:05 pm
Forum: PDF-XChange Print Drivers
Topic: PDF-XChange Standard [8.0.332.0] - Only in English available
Replies: 9
Views: 620

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Hi Ulrich, indeed the Driver was fixed and unfortunately the Add-Ins are now not showing the languages as you point out. I apologize for this. We have a work around, that is to simlink the language files to the required location. If you run the batch file in the attached archive, (must be run as Adm...
by Paul - Tracker Supp
Wed Sep 11, 2019 5:58 pm
Forum: PDF-XChange Editor
Topic: Editor prints the wrong colours
Replies: 11
Views: 448

Re: Editor prints the wrong colours

Hi Michel,

I am not sure how Will tested your file, I see only your explanation PDF. Can we get the original PDF that you used in those screen shots please?

regards

Paul
by Paul - Tracker Supp
Wed Sep 11, 2019 5:48 pm
Forum: PDF-XChange Editor
Topic: Export Layer to .csv
Replies: 7
Views: 374

Re: Export Layer to .csv

Hi Luibak, thank you fo rthat file. From what I am seeing, there is only the one measurement object in this PDF and it is not associated with any layers: image.png We do not distinguish between layer when exporting the measurements to CSV, all measurements, regardless of the layer they are associate...