Search found 4867 matches

by Paul - Tracker Supp
Wed Sep 18, 2019 9:26 pm
Forum: PDF-XChange Editor
Topic: Quick Find results in Single Page View
Replies: 1
Views: 4

Re: Quick Find results in Single Page View

Hi Randy, thanks for the post and report. Do you find this happens on all documents or just certain ones? I tried this on a 2739 page document and Shist+F3 does in this case return to the previous search result. Can you test this on the V8 manual for example? http://help.tracker-software.com/pdfxe8/...
by Paul - Tracker Supp
Wed Sep 18, 2019 8:02 pm
Forum: Touchscreen Devices
Topic: Floating toolbar while in fullscreen mode
Replies: 1
Views: 35

Re: Floating toolbar while in fullscreen mode

Hi John, thanks for the post and for voicing your preference here. We have seen a few similar requests and will be makimg a feature request for this. I must say however that there is some resistance to the idea and many people are of the opinion that Full Screen mode is for presentations and as such...
by Paul - Tracker Supp
Wed Sep 18, 2019 7:51 pm
Forum: PDF-XChange Editor
Topic: Open Files Dialog
Replies: 6
Views: 110

Re: Open Files Dialog

Hi Arnold,

we have reproduced the issue here. Thanks mostly to Dan's hard work and your detailed instructions. Thanks for that.

We will investigate and try to fix this.

I hope that helps.
by Paul - Tracker Supp
Wed Sep 18, 2019 7:36 pm
Forum: PDF-XChange Editor SDK
Topic: View - Other Panes - Links SOLVED
Replies: 9
Views: 74

Re: View - Other Panes - Links SOLVED

Hi zarkogajic, we do not yet have an ETA for the next build. Having just released 8.0.333.0 recently I am expecting to see a couple of months go by before the next build. Unless some critical bug rears it's ugly head, we have a general rule to release every few months. We do reserve the right to cha...
by Paul - Tracker Supp
Wed Sep 18, 2019 7:33 pm
Forum: PDF-XChange Editor
Topic: Merge pdf files
Replies: 7
Views: 81

Re: Merge pdf files

:-)
by Paul - Tracker Supp
Wed Sep 18, 2019 7:26 pm
Forum: PDF-XChange Editor
Topic: quick access toolbar
Replies: 4
Views: 116

Re: quick access toolbar

HI AZMoosie,

thanks for the feedback. We will post in here when/if it is done.

:-)
by Paul - Tracker Supp
Wed Sep 18, 2019 5:45 pm
Forum: PDF-XChange Editor
Topic: Resize a path changes outline
Replies: 1
Views: 13

Re: Resize a path changes outline

Hi Puffolino,

how are you changing the size of the annotations? They are defined as having a specific border width in pixels so they shouldn't change when scaling them by dragging the annotations controls:
SizingAnnotations.gif
I must be misunderstanding what you are doing...
by Paul - Tracker Supp
Wed Sep 18, 2019 5:30 pm
Forum: PDF-XChange Editor
Topic: How to bring back toolbar and menu look prior to 8.0 332.0
Replies: 2
Views: 23

Re: How to bring back toolbar and menu look prior to 8.0 332.0

Hi leishirsute, you can switch back to the "Classic" menu using the toggle at the top right of the Editor. image.png Additionally, this KB shows where each of the old menus tools can be found on the ribbon: https://www.tracker-software.com/knowledgebase/517-How-do-I-navigate-and-customize-version-7-...
by Paul - Tracker Supp
Tue Sep 17, 2019 6:04 pm
Forum: PDF-XChange Editor
Topic: Editor prints the wrong colours
Replies: 7
Views: 152

Re: Editor prints the wrong colours

Hi Michel, thanks for those. I seem to be getting the right colours when printing from the Editor. image.png See attached file EditorPrint_byPaul.pdf Can you send your your color profile files from: c:\WINDOWS\system32\spool\drivers\color (just the .icm and .icc files is enough). please and thanks
by Paul - Tracker Supp
Mon Sep 16, 2019 9:22 pm
Forum: PDF-XChange Editor
Topic: Customize PDF Editor
Replies: 2
Views: 44

Re: Customize PDF Editor

Hi again Alex. In recent builds we moved the language files to a common folder that is shared by PDF-Tools and the PDF-XChange Editor . If you run an instance of the Editor locally you can use the GUI to download the languages you want to push then, post install simply copy the desired language file...
by Paul - Tracker Supp
Mon Sep 16, 2019 3:53 pm
Forum: PDF-XChange Editor
Topic: Customize PDF Editor
Replies: 2
Views: 44

Re: Customize PDF Editor

Hi Alex, thanks for the post and excellent questions. Is it possible to hide the notification banners just under the ribbons bar? The reason for it is, that a red notification looks like a "danger" thing and could confuse users. Absolutely, use the "Document Info Bar" Policy: https://help.tracker-so...
by Paul - Tracker Supp
Fri Sep 13, 2019 5:14 pm
Forum: Office2PDF & MS Office Addin
Topic: Outlook Addin creates Error
Replies: 5
Views: 53

Re: Outlook Addin creates Error

Thanks for the understanding Peter!
by Paul - Tracker Supp
Fri Sep 13, 2019 5:12 pm
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 28
Views: 1589

Re: Find and replace text function?

Fair comment and definitely something we will take into consideration about the smaller changes. Any time we arbitrarily change things without user input/direction we open ourselves to complaint. So making intelligent decisions on how to modify existing text can be very difficult. Changing the font ...
by Paul - Tracker Supp
Fri Sep 13, 2019 5:03 pm
Forum: PDF-XChange Editor
Topic: Open Files Dialog
Replies: 6
Views: 110

Re: Open Files Dialog

Hi Arnold, as I understand it, the location of these boxes gets stored in the Registry. It certainly does remember the location of the dialogue boxes for me. Both the "Open" and "Combine" boxes are centered for me. Note that the Editor does not write it's settings to the registry until program close...
by Paul - Tracker Supp
Fri Sep 13, 2019 3:56 pm
Forum: PDF-XChange Editor
Topic: Advanced search profile (suggestion)
Replies: 8
Views: 207

Re: Advanced search profile (suggestion)

I can certainly see the value in having each tab be able to use it's own search criteria! Even if that's not possible/practical, I think that saving searches for quick access/reuse would at least be an improvement. FYI - the ticket for this request is RT#4903: Feature Request :: Editor :: Advanced s...
by Paul - Tracker Supp
Fri Sep 13, 2019 3:21 pm
Forum: Office2PDF & MS Office Addin
Topic: Outlook Addin creates Error
Replies: 5
Views: 53

Re: Outlook Addin creates Error

Hi Peter, can you tell me if you have Intel Video on your system? We have a known issue with the current HTML to PDF conversion for IE and Outlook. At the core of the known issue is that we use the WebKit libraries and there are some known issues with WebKit, OPenGL and Intel Graphics drivers. It af...
by Paul - Tracker Supp
Fri Sep 13, 2019 3:16 pm
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 28
Views: 1589

Re: Find and replace text function?

Thanks RMan for the suggestion. All these comments are good stuff. I know one of the concerns raised about this feature is the challenge of how to "flow" text when the replacement text is significantly different from that which it replaces. In a linear document like a Word Processing document, or HT...
by Paul - Tracker Supp
Wed Sep 11, 2019 6:05 pm
Forum: PDF-XChange Print Drivers
Topic: PDF-XChange Standard [8.0.332.0] - Only in English available
Replies: 9
Views: 243

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Hi Ulrich, indeed the Driver was fixed and unfortunately the Add-Ins are now not showing the languages as you point out. I apologize for this. We have a work around, that is to simlink the language files to the required location. If you run the batch file in the attached archive, (must be run as Adm...
by Paul - Tracker Supp
Wed Sep 11, 2019 5:58 pm
Forum: PDF-XChange Editor
Topic: Editor prints the wrong colours
Replies: 7
Views: 152

Re: Editor prints the wrong colours

Hi Michel,

I am not sure how Will tested your file, I see only your explanation PDF. Can we get the original PDF that you used in those screen shots please?

regards

Paul
by Paul - Tracker Supp
Wed Sep 11, 2019 5:48 pm
Forum: PDF-XChange Editor
Topic: Export Layer to .csv
Replies: 7
Views: 112

Re: Export Layer to .csv

Hi Luibak, thank you fo rthat file. From what I am seeing, there is only the one measurement object in this PDF and it is not associated with any layers: image.png We do not distinguish between layer when exporting the measurements to CSV, all measurements, regardless of the layer they are associate...
by Paul - Tracker Supp
Tue Sep 10, 2019 2:41 pm
Forum: Editor plugins
Topic: PDF-XChange Office plugin throws an error
Replies: 5
Views: 77

Re: PDF-XChange Office plugin throws an error

Hi Throw_Away, thanks for the post and report. We are aware of issues with the Intel Graphics driver and are doing what we can. The problem as we understand it came from a recent Windows Update and as you say the latest drivers from Intel do not help. Unfortunately the only solution we are currently...
by Paul - Tracker Supp
Tue Sep 10, 2019 2:22 pm
Forum: PDF-XChange Editor
Topic: Export Layer to .csv
Replies: 7
Views: 112

Re: Export Layer to .csv

Hi luibak, thanks for the post and questions. Regards the export not including the modified subject, it should actually keep that. I tested in 8.0.332.0 (current as of writing this) and the exported VSC does include a modified Subject: image.png What build are you running? Please test the current bu...
by Paul - Tracker Supp
Tue Sep 10, 2019 2:10 pm
Forum: PDF-XChange Editor
Topic: Page Up/Down Alternatives in Tablet Mode When Highlighter is On
Replies: 3
Views: 66

Re: Page Up/Down Alternatives in Tablet Mode When Highlighter is On

Hi Standish, thanks for the post, I am not sure that you can modify the size of the "Next Page" and "Previous Page" tools that are by default on the "Page Navigation" bar at the bottom of a document, but you can add it to the Tool bar*(s) at the top with a right click --> Customise toolbars. If you ...
by Paul - Tracker Supp
Mon Sep 09, 2019 3:27 pm
Forum: PDF-XChange Editor
Topic: jAVASCRIPT and properties
Replies: 3
Views: 80

Re: jAVASCRIPT and properties

Hi Franck, If I understand your needs correctly, you want to be able to toggle the "lock" state of form fields and believe it should be possible. Take a look at the JavaScript API from Adobe, we adhere to it, and this should give you all the resources you need: https://www.adobe.com/content/dam/acom...
by Paul - Tracker Supp
Wed Aug 28, 2019 5:41 pm
Forum: PDF-XChange Editor
Topic: Line Scpacing issues
Replies: 5
Views: 155

Re: Line Scpacing issues

Hi Rebel525, thanks for the feedback. I myself do not consider this a bug, as we are displaying the file as it is created. From a technical perspective we have no information as to whether this change in font is intended or not and as such cannot make an intelligent decision as to whether to render ...
by Paul - Tracker Supp
Fri Aug 09, 2019 2:27 pm
Forum: PDF-XChange Editor
Topic: Application hang while preview in outlook and File Explorer
Replies: 6
Views: 560

Re: Application hang while preview in outlook and File Explorer

I think the best thing to do right now is to get you to send us a memory dump. It is important to determine whether this is a crash or hang. In a crash the associated application will disappear from screen as well as the Task Manager, and typically have a message sayng "Application X has crashed". I...
by Paul - Tracker Supp
Thu Aug 08, 2019 5:27 pm
Forum: PDF-XChange Editor
Topic: Feature Request - Zoom with mouse wheel during hand tool
Replies: 11
Views: 905

Re: Feature Request - Zoom with mouse wheel during hand tool

Hi EndUser,
This is basically the default behavior for 90% of the programs I use.
Can you give me some examples please? I am keen to see this behaviour, as I must be using different programs from you. It's not common with the things I use and I would like to see how it is implemented.

regards
by Paul - Tracker Supp
Wed Aug 07, 2019 4:06 pm
Forum: PDF-XChange Editor
Topic: The large pdf file was not truncated after being overwritten...
Replies: 2
Views: 70

Re: The large pdf file was not truncated after being overwritten...

Thanks for the sample. When I opened your file I got a different message, still an error with the file but a recoverable one: image.png Saving for you with the message you have may cause data loss. We want you to update to the latest version of the Editor and test again please. Help --> Check for Up...
by Paul - Tracker Supp
Tue Aug 06, 2019 1:56 pm
Forum: PDF-XChange Editor
Topic: Lock all Toolbars - unlock still possible
Replies: 3
Views: 87

Re: Lock all Toolbars - unlock still possible

Good to hear Dominik, you also might want to look here for details on all the Group Policy options available to you: https://help.tracker-software.com/sysadmin/active-directory-administrative-templates.html At the top of this page is a link to the Editor, Tools and Updater Template Policy details. D...
by Paul - Tracker Supp
Tue Aug 06, 2019 1:52 pm
Forum: PDF-XChange Editor
Topic: The large pdf file was not truncated after being overwritten...
Replies: 2
Views: 70

Re: The large pdf file was not truncated after being overwritten...

Hi djnatco,

can you provide us with a sample PDF please? If you are not comfortable posting it in this public forum, please email it to support@tracker-software.com and include a reference to this forum thread please.
by Paul - Tracker Supp
Sun Aug 04, 2019 6:51 am
Forum: PDF-XChange Editor
Topic: words instead of icons
Replies: 3
Views: 122

Re: words instead of icons

Hi Doug, I think that would be a very reasonable thing to have, and shouldn't be too difficult to implement I expect. At least I hope not. I have created a formal feature request around this, and while internal only, if you refer to RT#4866: Feature Request :: Editor :: Text Only option for Toolbars...
by Paul - Tracker Supp
Thu Aug 01, 2019 7:50 pm
Forum: PDF-XChange Editor
Topic: Explorer crash with Preview panel of PDF
Replies: 13
Views: 614

Re: Explorer crash with Preview panel of PDF

Hi itler004,

thanks for that. Roman has a copy of your file(s). We will post here any updates.

regards
by Paul - Tracker Supp
Thu Aug 01, 2019 7:48 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Increase icon size
Replies: 1
Views: 39

Re: Increase icon size

Hi jmcal, welcome to the Tracker Software forums for PDF-XChange!

Have you tried the setting:
image.png
File --> Preferences --> General --> UI Scale

I am keen to know if that helps.
by Paul - Tracker Supp
Wed Jul 31, 2019 5:25 pm
Forum: Editor plugins
Topic: Plugins Do Not Support Export/Import Settings
Replies: 3
Views: 106

Re: Plugins Do Not Support Export/Import Settings

Thanks for the clarification RMAn, I will ask one of the devs to comment. Watch this space...
by Paul - Tracker Supp
Wed Jul 31, 2019 5:18 pm
Forum: PDF-XChange Editor
Topic: How to save and manage a Merge File List (Batch Merge?)
Replies: 1
Views: 69

Re: How to save and manage a Merge File List (Batch Merge?)

Hi Gary, welcome to the Tracker PDF-XChange forums! I believe that "Saved Sessions" will give you what you need. I made 4 documents named A.pdf, B.pdf, C.pdf and D.pdf and saved sessions labbelled according to how the tabs are laid out. image.png I can then switch between sessions and each one opens...
by Paul - Tracker Supp
Wed Jul 31, 2019 3:08 pm
Forum: PDF-XChange Drivers API SDK
Topic: How to Uninstall Lite Driver from Command Line
Replies: 4
Views: 65

Re: How to Uninstall Lite Driver from Command Line

Hi Jeff, the switches for the standard driver .msi installers are here: https://help.tracker-software.com/pdfxs8/switches-for-msi-installers_s.html and the .exe here: https://help.tracker-software.com/pdfxs8/switches-for-exe-installers_s.html Note that the .exe installers use an exe wrapper around a...
by Paul - Tracker Supp
Tue Jul 30, 2019 10:19 pm
Forum: PDF-XChange Drivers API SDK
Topic: How to Uninstall Lite Driver from Command Line
Replies: 4
Views: 65

Re: How to Uninstall Lite Driver from Command Line

Hi Jeff, while that will work it will only work if you have used that same installer. If the Lite driver is installed as a component of the Editor it will not be listed as it's own product and can't be uninstalled by itself from the command line. You would need to use Programs and Features in the GU...
by Paul - Tracker Supp
Tue Jul 30, 2019 10:05 pm
Forum: PDF-XChange Editor
Topic: Change all page margins and re-flow text
Replies: 3
Views: 107

Re: Change all page margins and re-flow text

That's great to hear! Do not hesitate to get back to us if you have any other questions.

cheers
by Paul - Tracker Supp
Tue Jul 30, 2019 7:45 pm
Forum: PDF-XChange Editor
Topic: Change all page margins and re-flow text
Replies: 3
Views: 107

Re: Change all page margins and re-flow text

Hi JNick, welcome to the Tracker PDF-XChange forums. While in recent years the market has demanded, and we have responded with the ability to edit a PDF directly, originally the PDF format was not intended to be easily edited. It was intended to always render the same on any device/system. In order ...
by Paul - Tracker Supp
Tue Jul 30, 2019 5:42 pm
Forum: PDF-XChange Editor
Topic: Deploy digital signature template
Replies: 1
Views: 79

Re: Deploy digital signature template

Hi Joerg, regards deploying a digital signature template, you have the right idea. You will need to copy SignTemplate.dat to %appdata%\Tracker Software\PDFXEditor\3.0\Security\ for each user. We do not at the moment have a per machine mechanism for this. Regards the content of that .dat file, there ...
by Paul - Tracker Supp
Mon Jul 29, 2019 9:24 pm
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 42
Views: 1843

Re: Properties pane

Thanks SFBAguy, we may ask you to use a debug version yet. You said the Updater Windows issue is intermittent, I resized and moved the window again, and it updated the registry with new numbers. It now open in the same location, so it looks like an intermittent bug. If you have any inspiration or re...
by Paul - Tracker Supp
Mon Jul 29, 2019 9:15 pm
Forum: Editor plugins
Topic: Plugins Do Not Support Export/Import Settings
Replies: 3
Views: 106

Re: Plugins Do Not Support Export/Import Settings

Hi RMan,

this question is within the context of the Editor SDK? If so I will move the topic to the appropriate forum so as to ensure a developer see it.

regards
by Paul - Tracker Supp
Mon Jul 29, 2019 9:13 pm
Forum: PDF-XChange Editor
Topic: Error [Operating system]: The printer name is invalid
Replies: 3
Views: 91

Re: Error [Operating system]: The printer name is invalid

Hi usalcarmona, I would like to ensure that we have the correct people associate with the case. It seems you are getting responses both over email and this forum, may I ask you to indulge me and send an email from the same email address you already used to contact support@tracker-software.com and ju...
by Paul - Tracker Supp
Mon Jul 29, 2019 9:01 pm
Forum: PDF-XChange Editor
Topic: [Feature request #4861] Edit embedded pictures SOLVED
Replies: 5
Views: 92

Re: Edit embedded pictures SOLVED

Hi Daniel, if I understand you correctly, you want to be able to use the same image manipulation dialogue we have available during "Create New Document from Images" via an image right click context menu within the Editor. Currently it supports only an external Editor, either the system default, or a...
by Paul - Tracker Supp
Mon Jul 29, 2019 8:29 pm
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 42
Views: 1843

Re: Properties pane

Hi SFBAguy, well the Updater is it's own application and just closing the window wuith the X in the corner may not be enoufg. You should exit the Updater from the System Tray to truly close it and force writing settings to the registry. Without that the coordinates may still be in RAM. Regardless, t...
by Paul - Tracker Supp
Fri Jul 19, 2019 4:41 pm
Forum: PDF-XChange Editor
Topic: Saving from word to PDF
Replies: 3
Views: 94

Re: Saving from word to PDF

Hi NextGen, welcome to the Tracker forums. the PDF-XChange Printer has an option to "Run Application after Printing" and the choices are the system default PDF application or a specified application. It sounds like Microsoft have changed your PDF file association and set it to "The edge"> They are k...
by Paul - Tracker Supp
Thu Jul 18, 2019 6:35 pm
Forum: PDF-XChange Print Drivers
Topic: Printing Progress window issues
Replies: 15
Views: 312

Re: Printing Progress window issues

Great news!

Looking forward to confirmation the issue is resolved.
by Paul - Tracker Supp
Thu Jul 18, 2019 6:34 pm
Forum: PDF-XChange Editor
Topic: Annotation problem since 327
Replies: 19
Views: 1007

Re: Annotation problem since 327

I asked one of the developers here and he says that Adobe just fix the error without notification. We also fix it as soon as we save, we just warn you about things. You can turn that notification off in the preferences. Look for the "Broken Document" panel in the Editor preferences page "Document In...