Search found 14221 matches

by Tracker Supp-Stefan
Mon Apr 12, 2021 3:36 pm
Forum: PDF-Tools
Topic: How to Make a Submit Button
Replies: 7
Views: 1063

Re: How to Make a Submit Button

Hello andrewdsouza, Welcome to our forums. I believe the issue is with iOS devices and the software available on them for working with PDF files not fully supporting these forms. You can download and give the Editor a try though I suspect the result will be the same - as it's the application at the ...
by Tracker Supp-Stefan
Mon Apr 12, 2021 1:30 pm
Forum: PDF-XChange Editor
Topic: portfolio is greyed out - not possible to open a potfolio
Replies: 10
Views: 306

Re: portfolio is greyed out - not possible to open a potfolio

Hello alan.robertson,

It is not just us who is affected by this, and there is no solution that will restore things back to how they were while Flash was available, but we are looking at alternative approaches to PDF portfolios.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Mar 29, 2021 11:42 am
Forum: PDF-XChange Print Drivers
Topic: PDF Xchange Printer - Set default print location during installation
Replies: 1
Views: 39

Re: PDF Xchange Printer - Set default print location during installation

Hello Alosiyus Joseph, I've replied to your e-mail with the same content. All those operations should be possible with our PDF XChange Standard printing drivers, and you can see descriptions on how to perform each of those tasks in the Standard Driver's help pages: https://help.tracker-software.com/...
by Tracker Supp-Stefan
Tue Mar 23, 2021 2:47 pm
Forum: PDF-XChange Editor
Topic: pop up window with the choices...like size and color..?
Replies: 1
Views: 77

Re: pop up window with the choices...like size and color..?

Hello herbeapuce,

I suspect you are referring to the Comment Styles Palette:=. You can turn it on from here:
image.png
And it will appear as floating initially, but you can then dock it if you want along some other panes.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Mar 23, 2021 2:20 pm
Forum: PDF-XChange Editor SDK
Topic: translation after upgrade
Replies: 6
Views: 64

Re: translation after upgrade

Hello jusWest, On that same page I shared above there is a localization tool: https://www.tracker-software.com/pdfxeditorlocalizer301.zip You can download that, and when you load the translations already included - any entries on the left that are in bold mean that there are some strings not transla...
by Tracker Supp-Stefan
Tue Mar 23, 2021 12:57 pm
Forum: PDF-X OCR SDK
Topic: OCR_SaveW gives first time 0, all others -2147418113
Replies: 4
Views: 218

Re: OCR_SaveW gives first time 0, all others -2147418113

Hello Ernest,

I have asked my colleagues in the dev team working with the OCR SDK to take a look here and advise!
They will post their feedback and suggestions here soon!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Mar 23, 2021 12:55 pm
Forum: PDF-XChange Editor SDK
Topic: translation after upgrade
Replies: 6
Views: 64

Re: translation after upgrade

Hello jusWest, You didn't specify which other UI language you want to use but can you please check if the files available here are newer (and larger) than the ones you have for your language: https://www.tracker-software.com/languages/pdf-xchange-editor And try to download and update the ones your i...
by Tracker Supp-Stefan
Mon Mar 22, 2021 1:18 pm
Forum: PDF-XChange Editor
Topic: I have a huion drawing tablet and I would like to draw with quality. Is there a tool (excluding pencil) to draw better
Replies: 4
Views: 356

Re: I have a huion drawing tablet and I would like to draw with quality. Is there a tool (excluding pencil) to draw bett

Hello VitorMCastro, This is slightly older topic - but maybe you will get better results if you try to set the smooth level with the method suggested here: https://forum.tracker-software.com/viewtopic.php?p=113284#p113284 (You may try to also edit that 30% to a different value - say 10 or even 5 and...
by Tracker Supp-Stefan
Mon Mar 22, 2021 1:14 pm
Forum: PDF-XChange Editor
Topic: Marking with different colors
Replies: 2
Views: 89

Re: Marking with different colors

Hello metra-mgk,

Thanks for the help!

@3dupe - please also take a look here:
How do I save and access customized tool styles in PDF-XChange Editor

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Mar 22, 2021 1:10 pm
Forum: PDF-XChange Editor
Topic: Creating a highlight summary
Replies: 1
Views: 86

Re: Creating a highlight summary

Hello 3dupe, You can open the Comments Pane (Ctrl + M), order your annotations by type - and then you can see all your highlights listed there. Alternatively we also have the Summarize Comments feature: image.png Which would allow you to create a separate file (with various options) for your comment...
by Tracker Supp-Stefan
Mon Mar 22, 2021 12:54 pm
Forum: PDF-XChange Print Drivers
Topic: Image downsampling
Replies: 10
Views: 572

Re: Image downsampling

Hello eleigh, Then maybe your workaround could be to generate two copies of the file - one with the bookmarks and links, and the other with the high quality images - and you can then just replace the pages in the file generated by the Add-in, or copy your bookmarks tree and paste them in the file yo...
by Tracker Supp-Stefan
Mon Mar 22, 2021 12:48 pm
Forum: PDF-XChange Editor
Topic: copying of measurements is disabled before manipulation of measure scale
Replies: 1
Views: 89

Re: copying of measurements is disabled before manipulation of measure scale

Hello metra-mgk,

We are aware of this issue, and have reported it to our devs, who are working on getting this fixed!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Mar 22, 2021 12:46 pm
Forum: PDF-XChange Editor
Topic: is creating shortcut into context menu possible
Replies: 1
Views: 60

Re: is creating shortcut into context menu possible

Hello metra-mgk, You can assign shortcuts to some commands, but not to all: https://www.tracker-software.com/knowledgebase/456-How-do-I-Customize-toolbars-in-the-Editor#changing-adding-keyboard-shortcuts-for-tools-and-actions1 And specifically the "add point/delete point" commands are not available ...
by Tracker Supp-Stefan
Mon Mar 22, 2021 12:42 pm
Forum: PDF-XChange Editor
Topic: Can a text object completely obscure an underlying image?
Replies: 2
Views: 67

Re: Can a text object completely obscure an underlying image?

Hello BigMike, Thanks for the suggestion! Indeed that would work! This creates a complex "XForm" object with two elements in it - one being the background with the desired colour that will hide the blurred text from the original image, and then the "base content text object" is on top of that, still...
by Tracker Supp-Stefan
Mon Mar 22, 2021 12:33 pm
Forum: PDF-XChange Drivers API SDK
Topic: Font size changes inside the PDF
Replies: 1
Views: 124

Re: Font size changes inside the PDF

Hello Luz2021, Welcome to our forums! Can we please have a sample of the generated result with the incorrect font size, and a bit more of the code you use to set up the printer driver? Have you tested your application with other virtual printers and does it output the correct font size in those case...
by Tracker Supp-Stefan
Thu Mar 18, 2021 1:15 pm
Forum: PDF-XChange Core API SDK
Topic: print problem after Microsoft update KB5000802
Replies: 7
Views: 162

Re: print problem after Microsoft update KB5000802

Hello Evgeny,

We are aware of the hotfix, and are sorry to hear that you've started having problems. We are investigating the effects this hotfix has on our products, and will try to find a solution!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Mar 12, 2021 5:18 pm
Forum: PDF-XChange Editor
Topic: Form text dissapears
Replies: 1
Views: 230

Re: Form text dissapears

Hello rward,

Welcome to our forums

First - please update the Editor to build 352 - and check if forms created with it have the same behaviour, and then - what version of Adobe are the recipients of that form using?

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Mar 12, 2021 3:22 pm
Forum: PDF-XChange Editor
Topic: Right Click Copy on Highlight Does Not Seem to Copy Text?
Replies: 8
Views: 499

Re: Right Click Copy on Highlight Does Not Seem to Copy Text?

Hello brody-xr3,

Have the text section tool active and then press and hold down the Shift key - this should ignore the highlight object and allow you to select directly the text underneath.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Mar 11, 2021 5:48 pm
Forum: PDF-XChange Editor
Topic: remove hyperlinks from PDF
Replies: 1
Views: 253

Re: remove hyperlinks from PDF

Hello bai, Is those hyperlinks are actual link objects (as defined in the PDF specification), then you can open the Links pane and you will see all the links in your file there: image.png And can then select and delete them all. Please note that most PDF products (our Editor included) have features ...
by Tracker Supp-Stefan
Wed Mar 10, 2021 1:19 pm
Forum: PDF-XChange Editor
Topic: drop down list
Replies: 3
Views: 326

Re: drop down list

Hello lev,

Thanks for the help!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Mar 10, 2021 1:14 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXCp_GetPermissions level
Replies: 1
Views: 484

Re: PXCp_GetPermissions level

Hello docu-track99, The 128 value is likely the enclevel - the documentation for this SDK states that possible values are 40 and 128 (40 or 128 bit encryption) on page 327 of this file: https://downloads.pdf-xchange.com/PDF-ToolsV4SDK.pdf The permission flags are explained on page 337 of the above m...
by Tracker Supp-Stefan
Wed Mar 10, 2021 1:07 pm
Forum: PDF-XChange Editor
Topic: Keyboard shortcut to switch from bookmark-area to text-area
Replies: 7
Views: 1043

Re: Keyboard shortcut to switch from bookmark-area to text-area

Hello Chris,

No I am afraid that it is still not possible to fully navigate the Editor without a mouse, and switch between the different areas of the Editor interface with just a key combination.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Mar 09, 2021 11:06 am
Forum: PDF-XChange Editor
Topic: Batch script to convert PDF files to image files
Replies: 18
Views: 722

Re: Batch script to convert PDF files to image files

Hello dwg11,

It can't really be done with the Editor, but you can use PDF Tools through the command line:
https://help.tracker-software.com/pdfxt ... ons_t.html
And set up a tool that will do your conversions for you!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Mar 08, 2021 5:18 pm
Forum: PDF-XChange Editor
Topic: portfolio is greyed out - not possible to open a potfolio
Replies: 10
Views: 306

Re: portfolio is greyed out - not possible to open a potfolio

Hello izink, Please check the link which I shared a few posts above in this topic: https://www.tracker-software.com/knowledgebase/555-Adobe-stops-support-of-Adobe-Flash-Player-31st-December-2020 Adobe did stop support for Flash, so the portfolio 'previews' that you are used to will no longer work. K...
by Tracker Supp-Stefan
Mon Mar 08, 2021 5:16 pm
Forum: PDF-XChange Print Drivers
Topic: Using PROFILES with printer
Replies: 1
Views: 54

Re: Using PROFILES with printer

Hello fmichiel, Welcome to our forums. Please try a different approach - create multiple copies of the printer, and have each of them with different settings (and you can also name them differently (e.g. "low res printing" and "monochrome printing"), so that you can then just quickly select one or t...
by Tracker Supp-Stefan
Sun Mar 07, 2021 10:36 pm
Forum: PDF-XChange Editor
Topic: Printing Landscape documents
Replies: 3
Views: 129

Re: Printing Landscape documents

Hello MatthewPollock, Please make sure to also try the "Duplex" options: image.png Depending on how your printer is feeding the paper internally you might need either the short or long edge option - so please do give it a try with just one sheet and two pages first to find out which one works with y...
by Tracker Supp-Stefan
Fri Mar 05, 2021 5:30 pm
Forum: PDF-XChange Editor
Topic: Audio Recorder Crashes
Replies: 5
Views: 262

Re: Audio Recorder Crashes

Hello Zeach, These audio files are attached as Audio annotations. I am not aware what the sampling rate would be, but I would assume it is whatever your windows set up for your usual sound input device - e.g. for my microphone that is set to "2 Channel, 16 bit, 96 000Hz (Studio Quality)" in Windows....
by Tracker Supp-Stefan
Fri Mar 05, 2021 5:25 pm
Forum: PDF-XChange Editor
Topic: Toolbar beim öffnen in MS-Access Formular nicht mehr sichtbar
Replies: 1
Views: 125

Re: Toolbar beim öffnen in MS-Access Formular nicht mehr sichtbar

Hello RogMan,

Are you using our end user editor and the browser plug-ins that come with it or are you using our SDK products?

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Mar 05, 2021 4:07 pm
Forum: PDF-XChange Editor
Topic: Short-cut keys for different highlights
Replies: 1
Views: 102

Re: Short-cut keys for different highlights

Hello LeonardK,

Welcome to our forums!
You can indeed create your custom styles and then assign shortcuts to each individual style:
https://www.tracker-software.com/knowle ... nge-Editor

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Mar 05, 2021 12:11 pm
Forum: PDF-XChange Editor
Topic: Reset form doesn't clear images
Replies: 7
Views: 225

Re: Reset form doesn't clear images

Hello Willy Van Nuffel,

Thanks for the clarification! Indeed that is what is meant!

@petepuma01 - yes your Pro license does allow you to use the Editor Plus features - including those needed to be able to modify form fields.

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Mar 05, 2021 12:09 pm
Forum: PDF-XChange Print Drivers
Topic: Emoji symbols wrongly printed
Replies: 5
Views: 181

Re: Emoji symbols wrongly printed

Hello henrinieb, Thanks for the sample file! I've managed to reproduce the issue and created a ticket in our internal system: #5517: Printing Drivers: Printing a Word document with Emojis gives incorrect result. So that this can be fixed! In the mean time - please try to drag and drop your .docx fil...
by Tracker Supp-Stefan
Fri Mar 05, 2021 11:58 am
Forum: PDF-XChange Editor
Topic: wide format plotter
Replies: 1
Views: 101

Re: wide format plotter

Hello dikuqesa,

Can you please share a screenshot of the Print Preview window inside the Editor?
Is the paper size there shown as 36 inches? And do you have the correct 'paper' size set up for the plotter?

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Mar 05, 2021 11:51 am
Forum: PDF-XChange Editor
Topic: strange result while copy and paste text with german umlauts from certain pdfs
Replies: 7
Views: 236

Re: strange result while copy and paste text with german umlauts from certain pdfs

Hello peter altherr,

Thanks for the sample file!
The issue is with how the text was actually represented in it - and I've given you more details in the e-mail reply!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Mar 04, 2021 3:44 pm
Forum: PDF-XChange Editor
Topic: Make a digital signature on multiple PDF documents
Replies: 1
Views: 128

Re: Make a digital signature on multiple PDF documents

Hello Luca Minini,

This can not be done with the Editor, but you should be able to do it with PDF Tools:
https://www.tracker-software.com/product/pdf-tools

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Mar 04, 2021 3:41 pm
Forum: How to forum
Topic: IE Preview pane
Replies: 1
Views: 366

Re: IE Preview pane

Hello mike.wells@aecom.com,

Has anything changed in those last few weeks?
Have you e.g. updated Windows or maybe our products?
If you have not updated our products recently - can you please check if you are using build 352 (the current latest) of the Editor?

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Mar 04, 2021 3:38 pm
Forum: PDF-XChange Editor
Topic: Is my intent for a Scanned OCR possible?
Replies: 3
Views: 157

Re: Is my intent for a Scanned OCR possible?

Hello mark@greenbergcm.com,

That text with the two asterisk at the front was a clarification for some text further up on the same page:
image.png
We have now updated the text on that page to make things clearer and easier to understand!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Mar 04, 2021 3:31 pm
Forum: PDF-XChange Editor
Topic: Canon TX-3000 Printing Error
Replies: 5
Views: 391

Re: Canon TX-3000 Printing Error

Hello bernd.pongratz@mach-partner.at,

Can you please share a screenshot of the PrintPreview window of the Editor - with all the settings that you are trying to use which result in the incorrect output?

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Mar 04, 2021 3:29 pm
Forum: PDF-XChange Editor
Topic: Installing Editor Plus v9 SOLVED
Replies: 11
Views: 352

Re: Installing Editor Plus v9 SOLVED

Hello Willy Van Nuffel, Many thanks for the help! @christopher_whitmey - please do let us know if the above suggestion worked for you and if not - we can tell you how you can reset all of your toolbars and settings, and this should then resolve the problem (but lets not go there unless necessary)! K...
by Tracker Supp-Stefan
Thu Mar 04, 2021 11:52 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Wrong OCR
Replies: 14
Views: 1503

Re: Wrong OCR

Hello Biber7,

No need to buy anything at the moment! As you have active maintenance plan on your current license - all you need to do is download and install the new version - and it will directly work with the existing key!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Mar 03, 2021 3:19 pm
Forum: PDF-XChange Editor
Topic: Specify file name and storage location
Replies: 3
Views: 119

Re: Specify file name and storage location

Hello Office231, If you are making a custom Action JS button - you can hard code the name there. You can also use macros in our PDF Tools and PDF XChange Standard printing drivers, but the Editor would normally open files which are already created, and as such have a file name (or if you are making ...