Tracker Software Products

Hello andrewdsouza, Welcome to our forums. I believe the issue is with iOS devices and the software available on them for working with PDF files not fully supporting these forms. You can download and give the Editor a try though I suspect the result will be the same - as it's the application at the ...

Hello alan.robertson,

It is not just us who is affected by this, and there is no solution that will restore things back to how they were while Flash was available, but we are looking at alternative approaches to PDF portfolios.

Kind regards,
Stefan

Hello Alosiyus Joseph, I've replied to your e-mail with the same content. All those operations should be possible with our PDF XChange Standard printing drivers, and you can see descriptions on how to perform each of those tasks in the Standard Driver's help pages: https://help.tracker-software.com/...

Hello herbeapuce,

I suspect you are referring to the Comment Styles Palette:=. You can turn it on from here:

And it will appear as floating initially, but you can then dock it if you want along some other panes.

Kind regards,
Stefan

Hello jusWest, On that same page I shared above there is a localization tool: https://www.tracker-software.com/pdfxeditorlocalizer301.zip You can download that, and when you load the translations already included - any entries on the left that are in bold mean that there are some strings not transla...

Hello Ernest,

I have asked my colleagues in the dev team working with the OCR SDK to take a look here and advise!
They will post their feedback and suggestions here soon!

Kind regards,
Stefan

Hello jusWest, You didn't specify which other UI language you want to use but can you please check if the files available here are newer (and larger) than the ones you have for your language: https://www.tracker-software.com/languages/pdf-xchange-editor And try to download and update the ones your i...

Hello VitorMCastro, This is slightly older topic - but maybe you will get better results if you try to set the smooth level with the method suggested here: https://forum.tracker-software.com/viewtopic.php?p=113284#p113284 (You may try to also edit that 30% to a different value - say 10 or even 5 and...

Hello metra-mgk,

Thanks for the help!

@3dupe - please also take a look here:
How do I save and access customized tool styles in PDF-XChange Editor

Kind regards,
Stefan

Hello 3dupe, You can open the Comments Pane (Ctrl + M), order your annotations by type - and then you can see all your highlights listed there. Alternatively we also have the Summarize Comments feature: image.png Which would allow you to create a separate file (with various options) for your comment...

Hello eleigh, Then maybe your workaround could be to generate two copies of the file - one with the bookmarks and links, and the other with the high quality images - and you can then just replace the pages in the file generated by the Add-in, or copy your bookmarks tree and paste them in the file yo...

Hello metra-mgk,

We are aware of this issue, and have reported it to our devs, who are working on getting this fixed!

Kind regards,
Stefan

Hello metra-mgk, You can assign shortcuts to some commands, but not to all: https://www.tracker-software.com/knowledgebase/456-How-do-I-Customize-toolbars-in-the-Editor#changing-adding-keyboard-shortcuts-for-tools-and-actions1 And specifically the "add point/delete point" commands are not available ...

Hello BigMike, Thanks for the suggestion! Indeed that would work! This creates a complex "XForm" object with two elements in it - one being the background with the desired colour that will hide the blurred text from the original image, and then the "base content text object" is on top of that, still...

Hello Luz2021, Welcome to our forums! Can we please have a sample of the generated result with the incorrect font size, and a bit more of the code you use to set up the printer driver? Have you tested your application with other virtual printers and does it output the correct font size in those case...

Hello Evgeny,

We are aware of the hotfix, and are sorry to hear that you've started having problems. We are investigating the effects this hotfix has on our products, and will try to find a solution!

Kind regards,
Stefan

Hello rward,

Welcome to our forums

First - please update the Editor to build 352 - and check if forms created with it have the same behaviour, and then - what version of Adobe are the recipients of that form using?

Kind regards,
Stefan

Hello brody-xr3,

Have the text section tool active and then press and hold down the Shift key - this should ignore the highlight object and allow you to select directly the text underneath.

Kind regards,
Stefan

Hello bai, Is those hyperlinks are actual link objects (as defined in the PDF specification), then you can open the Links pane and you will see all the links in your file there: image.png And can then select and delete them all. Please note that most PDF products (our Editor included) have features ...

Hello lev,

Thanks for the help!

Kind regards,
Stefan

Hello docu-track99, The 128 value is likely the enclevel - the documentation for this SDK states that possible values are 40 and 128 (40 or 128 bit encryption) on page 327 of this file: https://downloads.pdf-xchange.com/PDF-ToolsV4SDK.pdf The permission flags are explained on page 337 of the above m...

Hello Chris,

No I am afraid that it is still not possible to fully navigate the Editor without a mouse, and switch between the different areas of the Editor interface with just a key combination.

Kind regards,
Stefan

Hello dwg11,

It can't really be done with the Editor, but you can use PDF Tools through the command line:
https://help.tracker-software.com/pdfxt ... ons_t.html
And set up a tool that will do your conversions for you!

Kind regards,
Stefan

Hello izink, Please check the link which I shared a few posts above in this topic: https://www.tracker-software.com/knowledgebase/555-Adobe-stops-support-of-Adobe-Flash-Player-31st-December-2020 Adobe did stop support for Flash, so the portfolio 'previews' that you are used to will no longer work. K...

Hello fmichiel, Welcome to our forums. Please try a different approach - create multiple copies of the printer, and have each of them with different settings (and you can also name them differently (e.g. "low res printing" and "monochrome printing"), so that you can then just quickly select one or t...

Hello MatthewPollock, Please make sure to also try the "Duplex" options: image.png Depending on how your printer is feeding the paper internally you might need either the short or long edge option - so please do give it a try with just one sheet and two pages first to find out which one works with y...

Hello Zeach, These audio files are attached as Audio annotations. I am not aware what the sampling rate would be, but I would assume it is whatever your windows set up for your usual sound input device - e.g. for my microphone that is set to "2 Channel, 16 bit, 96 000Hz (Studio Quality)" in Windows....

Hello RogMan,

Are you using our end user editor and the browser plug-ins that come with it or are you using our SDK products?

Kind regards,
Stefan

Hello LeonardK,

Welcome to our forums!
You can indeed create your custom styles and then assign shortcuts to each individual style:
https://www.tracker-software.com/knowle ... nge-Editor

Kind regards,
Stefan

Hello Willy Van Nuffel,

Thanks for the clarification! Indeed that is what is meant!

@petepuma01 - yes your Pro license does allow you to use the Editor Plus features - including those needed to be able to modify form fields.

Kind regards,
Stefan

Hello henrinieb, Thanks for the sample file! I've managed to reproduce the issue and created a ticket in our internal system: #5517: Printing Drivers: Printing a Word document with Emojis gives incorrect result. So that this can be fixed! In the mean time - please try to drag and drop your .docx fil...

Hello dikuqesa,

Can you please share a screenshot of the Print Preview window inside the Editor?
Is the paper size there shown as 36 inches? And do you have the correct 'paper' size set up for the plotter?

Kind regards,
Stefan

Hello peter altherr,

Thanks for the sample file!
The issue is with how the text was actually represented in it - and I've given you more details in the e-mail reply!

Kind regards,
Stefan

Hello Luca Minini,

This can not be done with the Editor, but you should be able to do it with PDF Tools:
https://www.tracker-software.com/product/pdf-tools

Kind regards,
Stefan

Hello mike.wells@aecom.com,

Has anything changed in those last few weeks?
Have you e.g. updated Windows or maybe our products?
If you have not updated our products recently - can you please check if you are using build 352 (the current latest) of the Editor?

Kind regards,
Stefan

Hello mark@greenbergcm.com,

That text with the two asterisk at the front was a clarification for some text further up on the same page:

We have now updated the text on that page to make things clearer and easier to understand!

Kind regards,
Stefan

Hello bernd.pongratz@mach-partner.at,

Can you please share a screenshot of the PrintPreview window of the Editor - with all the settings that you are trying to use which result in the incorrect output?

Kind regards,
Stefan

Hello Willy Van Nuffel, Many thanks for the help! @christopher_whitmey - please do let us know if the above suggestion worked for you and if not - we can tell you how you can reset all of your toolbars and settings, and this should then resolve the problem (but lets not go there unless necessary)! K...

Hello Biber7,

No need to buy anything at the moment! As you have active maintenance plan on your current license - all you need to do is download and install the new version - and it will directly work with the existing key!

Kind regards,
Stefan

Hello Office231, If you are making a custom Action JS button - you can hard code the name there. You can also use macros in our PDF Tools and PDF XChange Standard printing drivers, but the Editor would normally open files which are already created, and as such have a file name (or if you are making ...

Search found 14221 matches