Search found 14294 matches

by Tracker Supp-Stefan
Fri May 14, 2021 1:13 pm
Forum: PDF-XChange Editor
Topic: Hidden layer in a document without layers ?.
Replies: 1
Views: 18

Re: Hidden layer in a document without layers ?.

Hello jackyjoy123, Layers are logical structures in the PDF format, but even without layers - there is still 'base content' and annotations inside PDF files, and e.g. base content objects could be one on top of the other and as such overlap and hide each other. You will need our PDF XChange Editor t...
by Tracker Supp-Stefan
Fri May 14, 2021 1:09 pm
Forum: PDF-XChange Editor
Topic: Modification on bookmark doesn't activate Save button.
Replies: 2
Views: 41

Re: Modification on bookmark doesn't activate Save button.

Hello titeuf,

Our devs found and fixed the bug that you reported above. The fix will be included in the next build of our products.

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri May 14, 2021 8:30 am
Forum: PDF-XChange Editor
Topic: Modification on bookmark doesn't activate Save button.
Replies: 2
Views: 41

Re: Modification on bookmark doesn't activate Save button.

Hello titeuf, I've managed to reproduce this bug, and have created a ticket for our devs: #5598: Editor: Modification on bookmark doesn't activate Save button. We will see to get this fixed as soon as possible! As a workaround for the time being - if you update the bookmark name through the properti...
by Tracker Supp-Stefan
Thu May 13, 2021 3:02 pm
Forum: PDF-XChange Editor
Topic: File Attribute for PDF/A Standard
Replies: 3
Views: 41

Re: File Attribute for PDF/A Standard

Hello Willy Van Nuffel,

Many thanks for this suggestion! It is indeed an elegant solution that could work!
I should have thought of that myself as well :D

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu May 13, 2021 3:01 pm
Forum: PDF-XChange Editor
Topic: While inserting stamp, how to find the stamp instance name?
Replies: 5
Views: 40

Re: While inserting stamp, how to find the stamp instance name?

Hello ng80092a, Stamps can be dynamically scaled when being placed with the mouse, but I am afraid that controlling that via code might be trickier. Is the "scale" to which you want to set the size of that stamp relatively 'fixed' ? Maybe it would be easier if you have stamps with different sizes fo...
by Tracker Supp-Stefan
Thu May 13, 2021 2:13 pm
Forum: PDF-XChange Editor
Topic: While inserting stamp, how to find the stamp instance name?
Replies: 5
Views: 40

Re: While inserting stamp, how to find the stamp instance name?

Hello ng80092a, You will need to recognize which is the latest stamp placed, and then using some simple JS like "annot.name" where "annot" is the annotation in question should give you it's name. This simple script will go through ALL the stamps in a PDF file, and output their unique names in the JS...
by Tracker Supp-Stefan
Thu May 13, 2021 12:12 pm
Forum: PDF-XChange Editor
Topic: ADD JPG IN PDF FILE FOOTER
Replies: 4
Views: 49

Re: ADD JPG IN PDF FILE FOOTER

Hello Willy Van Nuffel,

Thanks for the help! This is indeed a viable suggestion!

@sachinbec - please do let us know if this works for you!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu May 13, 2021 12:11 pm
Forum: PDF-XChange Editor
Topic: File Attribute for PDF/A Standard
Replies: 3
Views: 41

Re: File Attribute for PDF/A Standard

Hello inmedis gmbh,

Validation whether a file is PDF/A compliant is quite complex, so there's no quick and easy way to filter your files I am afraid.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu May 13, 2021 12:06 pm
Forum: PDF-XChange Editor
Topic: customizing icons add-on toolbar without opening document.
Replies: 1
Views: 31

Re: customizing icons add-on toolbar without opening document.

Hello ng80092a,

Welcome to our forums.
Please take a look here for the correct way to add icons to your custom JS commands:
viewtopic.php?f=62&t=28256#p128899

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed May 12, 2021 12:57 pm
Forum: PDF-Tools
Topic: PDF Tools Overlay PDF crashed to desktop
Replies: 3
Views: 329

Re: PDF Tools Overlay PDF crashed to desktop

Hello RedSharpEye,

Happy to hear that the issue is no longer there, and if it does happen again - please let us know and we will reopen this case!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed May 12, 2021 12:54 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR - Registered Trademark Symbol
Replies: 1
Views: 26

Re: OCR - Registered Trademark Symbol

Hello Techteam, No OCR is perfect, and the quality of that ® symbol is really low in the image: image.png (The above is zoomed at 800%). So the solution for you could be to OCR your file and then manually touch up the result by replacing the (*) or 8 with the actual ® symbol. On the image below I've...
by Tracker Supp-Stefan
Tue May 11, 2021 4:18 pm
Forum: PDF-XChange Editor
Topic: Underscores In Search
Replies: 1
Views: 60

Re: Underscores In Search

Hello yossi krispine,

We did manage to reproduce the issue, and have created a ticket in our internal system for it:
#5591: Editor: Whole Words Only search parameter does not seem to be working as intended.
We will post again here when there are any news on this case!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue May 11, 2021 11:41 am
Forum: PDF-XChange Editor
Topic: Activation
Replies: 1
Views: 57

Re: Activation

Hello Hawker,

Please e-mail us to support@tracker-software.com as these public forums are not the right place to discuss license information, and we would be happy to help!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon May 10, 2021 4:10 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Buy License PDF Viewer Activex
Replies: 1
Views: 28

Re: Buy License PDF Viewer Activex

Hello ligteltelecom,

I have edited your above post. This is not the correct way to achieve your goal!
We've been in touch with you over e-mails so lets continue the discussion there.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu May 06, 2021 3:16 pm
Forum: PDF-XChange Viewer SDK
Topic: Error GetAttachmentsCount SOLVED
Replies: 3
Views: 541

Re: Error GetAttachmentsCount SOLVED

Hello cvpereira,

Glad to hear you've found a solution!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu May 06, 2021 1:53 pm
Forum: PDF-XChange Editor
Topic: Convert docx to pdf
Replies: 5
Views: 243

Re: Convert docx to pdf

Hello Enigma64, You can convert your files with the Editor as well. The result will be much better than "printing" the .docx files to PDF. And if it is a "one off" procedure - doing this 50 times and then just saving the converted files should not be too much of a trouble. You can also upgrade an Ed...
by Tracker Supp-Stefan
Tue May 04, 2021 2:20 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange editor and Response.BinaryWrite
Replies: 6
Views: 425

Re: PDF-XChange editor and Response.BinaryWrite

Hello cguanes,

Could you please prepare a sample project that can illustrate the problem and send that to us along with any sample files necessary?

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon May 03, 2021 4:39 pm
Forum: PDF-XChange Editor
Topic: Bookmarks from word Table of content SOLVED
Replies: 5
Views: 469

Re: Bookmarks from word Table of content SOLVED

Hello hannesgki, So the "Table of contents" is already a page in your file, and you want to generate bookmarks only from that page? I do not think this is currently possible - but please try the "Bookmarks -> From Page Text" option in the Editor. Your existing table of contents is already probably p...
by Tracker Supp-Stefan
Mon May 03, 2021 4:36 pm
Forum: PDF-XChange Editor
Topic: Currency symbol on invoice not showing in Firefox
Replies: 1
Views: 202

Re: Currency symbol on invoice not showing in Firefox

Hello kaalisti, Did you create this file entirely with the Editor, or has some other software also made changes to the file? Can you please send us an empty copy of the form to support@tracker-software.com with a link back to this topic? (I assume the file is sensitive even if all the fields are emp...
by Tracker Supp-Stefan
Mon May 03, 2021 4:31 pm
Forum: PDF-XChange Editor
Topic: A few Typos in history of changes for 9.0.353
Replies: 2
Views: 250

Re: A few Typos in history of changes for 9.0.353

Hello Bhikkhu Pesala,

Thanks! Passed on to the people who upload those history of changes pages for an update and fix!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon May 03, 2021 4:28 pm
Forum: PDF-Tools
Topic: Bulk OCR Existing Files in Folder SOLVED
Replies: 10
Views: 455

Re: Bulk OCR Existing Files in Folder SOLVED

Hello Ovg,

Many thanks for the help! Indeed that might be the reason why some files were skipper for bqxmprij.

@bqxmprij - please let us know if OVG's suggestion helped you sort everything out?

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon May 03, 2021 4:21 pm
Forum: PDF-XChange Editor
Topic: Feature request: autosave current session
Replies: 7
Views: 425

Re: Feature request: autosave current session

Hello giacomo.ciani,

We do have the ticket - so it will be acted upon as soon as possible! Thanks for adding your interest for this specific feature!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon May 03, 2021 2:46 pm
Forum: PDF-XChange Editor
Topic: remove an element
Replies: 1
Views: 227

Re: remove an element

Hello Robi33,

You probably have this selected:
image.png
So please try turning it off - and your rectangular comments should not have "text" added to them - and this pop-up won't appear.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon May 03, 2021 12:16 pm
Forum: PDF-XChange Editor
Topic: JavaScript - printAllOpenedDocs dont work anymore since v9.0.353
Replies: 6
Views: 403

Re: JavaScript - printAllOpenedDocs dont work anymore since v9.0.353

Hello Puffolino,

I am afraid that no - there's no solution in the current build, or we would have provided it already ;)

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 30, 2021 8:58 am
Forum: PDF-XChange Viewer (End Users)
Topic: Outline Boxes around all elements
Replies: 2
Views: 259

Re: Outline Boxes around all elements

Hello Willy Van Nuffel,

Many thanks for the help!

@stvpp - Please do try what Willy suggested and let us know how it goes!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 30, 2021 8:55 am
Forum: PDF-XChange Editor SDK
Topic: Convert procedure hangs up.
Replies: 19
Views: 501

Re: Convert procedure hangs up.

Hello baumunk,

Thanks! We received the files and I've already passed them along to Sasha to check them.

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 30, 2021 8:24 am
Forum: PDF-XChange Editor SDK
Topic: Convert procedure hangs up.
Replies: 19
Views: 501

Re: Convert procedure hangs up.

Hello baumunk, Can you please provide us with a sample file that does cause the issue? As you stated in your original post - with most of your files it does run, so we will need a sample that we can consistently reproduce this with, to be able to investigate further. If the file is confidential - pl...
by Tracker Supp-Stefan
Thu Apr 29, 2021 3:46 pm
Forum: Raster-XChange Printer Drivers API SDK
Topic: Print to TIF
Replies: 5
Views: 7691

Print to TIF

:)
by Tracker Supp-Stefan
Thu Apr 29, 2021 10:46 am
Forum: Raster-XChange Printer Drivers API SDK
Topic: Print to TIF
Replies: 5
Views: 7691

Re: Print to TIF

Hello David.P, No - I am afraid that there's no way to purchase a license for the Raster XChange any more. The download is there for existing customers who might have purchased a license in the past, so that they can get their installation package if needed. You can use PDF Tools or the Editor to ge...
by Tracker Supp-Stefan
Wed Apr 28, 2021 3:22 pm
Forum: PDF-XChange Editor SDK
Topic: IPXC_Page.PlaceContent (IIXC_Page) - image exists but not added to the page SOLVED
Replies: 5
Views: 159

Re: IPXC_Page.PlaceContent (IIXC_Page) - image exists but not added to the page SOLVED

Hello zarkogajic,

So all is good now once you found and fixed the error in the code? Can we consider this topic resolved?

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 28, 2021 3:07 pm
Forum: PDF-XChange Editor
Topic: Pdf-XChange Editor Plus, Edge Chromium and browser extension “PDF-XChange Edge Extension”
Replies: 2
Views: 170

Re: Pdf-XChange Editor Plus, Edge Chromium and browser extension “PDF-XChange Edge Extension”

Hello again khha,

I just found out that we already have a Feature request like this in our system:
#5200: Feature Request :: Editor :: SharePoint, The Edge, and Editor working together.
So I will add your forum topic to it, and we will post here when it is resolved!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 28, 2021 11:31 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Start > Document "fit to page" open
Replies: 4
Views: 165

Re: PDF-XChange Start > Document "fit to page" open

Hello lev,

Thanks for the help with this one!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 28, 2021 9:09 am
Forum: PDF-XChange Editor
Topic: Pdf-XChange Editor Plus, Edge Chromium and browser extension “PDF-XChange Edge Extension”
Replies: 2
Views: 170

Re: Pdf-XChange Editor Plus, Edge Chromium and browser extension “PDF-XChange Edge Extension”

Hello khha,

I've asked our developers to take a look at your post, and I will add additional information to this topic as soon as I have it!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 28, 2021 9:04 am
Forum: PDF-XChange Viewer SDK
Topic: C# SDK Сheck if the file is encrypted before opening
Replies: 3
Views: 149

Re: C# SDK Сheck if the file is encrypted before opening

Hello Max921,

Thanks! So lets continue the discussion in the other topic that is in the correct section of the forums!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 27, 2021 12:54 pm
Forum: PDF-XChange Viewer SDK
Topic: C# SDK Сheck if the file is encrypted before opening
Replies: 3
Views: 149

Re: C# SDK Сheck if the file is encrypted before opening

Hello again Max921,

Are you using the Viewer SDK?
I moved your other topic from the end user Editor to the Editor SDK section, and answered assuming you were using that one, but if it's another of our SDK products - please do confirm either here or in the other topic.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 27, 2021 12:51 pm
Forum: PDF-XChange Editor SDK
Topic: C# SDK Сheck if the file is encrypted before opening
Replies: 3
Views: 163

Re: C# SDK Сheck if the file is encrypted before opening

Hello Max921, You posted in the end user section of our forums, with an SDK question. Please note that our SDKs are no longer available for purchase: https://www.tracker-software.com/company/news-press-events/view/252 So unless you already have a license for our SDK products - the below will be of l...
by Tracker Supp-Stefan
Tue Apr 27, 2021 11:54 am
Forum: PDF-XChange Viewer (End Users)
Topic: How to delete pdf mata data by one-time deletion?
Replies: 1
Views: 68

Re: How to delete pdf mata data by one-time deletion?

Hello celk2010,

You can go to File -> Save as Optimized, and there in the optimization preferences window select to remove all the metadata at once:
image.png

Another option would be to "Sanitize" the document:
image.png
Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 26, 2021 3:49 pm
Forum: PDF-XChange Editor
Topic: unable to select/move/delete text object
Replies: 5
Views: 188

Re: unable to select/move/delete text object

Hello braunerroei, PDF files are complex, and there are several types of objects and content in them. There is the base content text that you added to your example, and there is also annotation text (e.g. the typewriter/text area tools) - these types of text have different properties and are handled...
by Tracker Supp-Stefan
Mon Apr 26, 2021 12:48 pm
Forum: PDF-XChange Editor
Topic: unable to select/move/delete text object
Replies: 5
Views: 188

Re: unable to select/move/delete text object

Hello braunerroei, Thanks for the sample! Your text is added as base content objects, so you will need to have this tool selected in the menus: image.png As for the image - it is pasted as a stamp (a kind of annotation) and that's why you can select it when the hand tool is active. Kind regards, Ste...
by Tracker Supp-Stefan
Mon Apr 26, 2021 12:46 pm
Forum: PDF-XChange Viewer SDK
Topic: Error GetAttachmentsCount SOLVED
Replies: 3
Views: 541

Re: Error GetAttachmentsCount SOLVED

Hello cvpereira,

Have you seen this other topic with a code sample (in pseudocode) for the same:
viewtopic.php?f=36&t=11822&p=53204&hili ... unt#p53204
Does that help you get yours working and returning the correct value?

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 26, 2021 12:41 pm
Forum: PDF-XChange Editor
Topic: unable to select/move/delete text object
Replies: 5
Views: 188

Re: unable to select/move/delete text object

Hello braunerroei,

Can you please share this file with us? IF sensitive - please e-mail it to support@tracker-software.com with a link back to this topic.
Does the same happen with other files or just with this particular one?

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 26, 2021 12:40 pm
Forum: PDF-XChange Editor
Topic: Error when Optimizing Large Doc
Replies: 5
Views: 214

Re: Error when Optimizing Large Doc

Hello reddog777,

Most likely image quality settings are different, and if you manage to match those - the results should get pretty close to one another. If our file remains larger - the image quality is likely better and with less noise than the BlueBeam result!

Kind regards,
Stefan