Search found 14712 matches

by Tracker Supp-Stefan
Tue Oct 19, 2021 3:46 pm
Forum: PDF-XChange Editor SDK
Topic: DocuSign
Replies: 5
Views: 265

Re: DocuSign

Hello jeffp,

It was released last night, so please do give it a try!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Oct 19, 2021 12:21 pm
Forum: PDF-XChange Editor
Topic: Filled forms in Document without content
Replies: 1
Views: 19

Re: Filled forms in Document without content

Hello dschm,

We released build 357 of the Editor last night, so can you please update and try with it?
If the content is still missing - can you please share a copy of that form with us so that we can investigate further?

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Oct 19, 2021 10:46 am
Forum: PDF-XChange Editor
Topic: Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x
Replies: 3
Views: 92

Re: Traditional Chinese italics cannot be displayed correctly in PDF X-Change Editor v9.x

Hello misitsai, Thanks for the sample file. I just tested it in build 357 of the Editor (released last night), and the Italics does seem to show properly for me in this one: image.png And the page looks identical in our Editor and in other PDF products. So can you please also test this current build...
by Tracker Supp-Stefan
Mon Oct 18, 2021 1:42 pm
Forum: PDF-XChange Editor
Topic: Simple text edit
Replies: 1
Views: 39

Re: Simple text edit

Hello skyking, Welcome to our forums and thanks for your post. Looking at the image you provided - it does seem like you should be able to edit that text. Just make sure that you have the correct tool selected and that "Edit text elements as blocks" is also turned on for the tool: image.png And you ...
by Tracker Supp-Stefan
Mon Oct 18, 2021 1:39 pm
Forum: PDF-XChange Editor
Topic: "Sticker" shows wrong words when typing Chinese
Replies: 1
Views: 18

Re: "Sticker" shows wrong words when typing Chinese

Hello 98dashun,

Your screenshots are from the very old PDF XChange Viewer.
This has been discontinued for more than 7 years now, and I am afraid that support for some languages and fonts might not be ideal in it.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Oct 18, 2021 1:38 pm
Forum: PDF-XChange Editor
Topic: Feature request: lock to axis when moving
Replies: 2
Views: 48

Re: Feature request: lock to axis when moving

Hello justposted, You can use the arrow keys to move a selection, or you can use the "Selection -> Transform" tool: image.png So that you can ensure you are moving your selection only in one of the two axes. There's no accelerator key modifier for moving with the mouse and locking on one axis at a t...
by Tracker Supp-Stefan
Fri Oct 08, 2021 1:31 pm
Forum: PDF-XChange Editor SDK
Topic: Disable Save As / Save Copy As via CreateOpenDocParams SOLVED
Replies: 4
Views: 63

Re: Disable Save As / Save Copy As via CreateOpenDocParams SOLVED

Hello zarkogajic,

Glad to hear you've found a solution - and I will pass your question to our devs for further clarification!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Oct 08, 2021 1:29 pm
Forum: PDF-XChange Editor
Topic: Notes written with the Typewriter feature disappear
Replies: 3
Views: 129

Re: Notes written with the Typewriter feature disappear

Hello Lighthouse_Foundation,

Glad to hear you've found a solution, and if you do manage to get a sample with the problem visible - please do send it to us so that we can investigate further!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Oct 07, 2021 11:41 am
Forum: PDF-XChange Editor
Topic: 7.0.324.3 - Error
Replies: 3
Views: 113

7.0.324.3 - Error

:)
by Tracker Supp-Stefan
Fri Sep 24, 2021 3:23 pm
Forum: PDF-XChange Editor SDK
Topic: Non-English Language issue about Find function.
Replies: 6
Views: 563

Re: Non-English Language issue about Find function.

Hello defcon8808, Apologies for dropping the ball on this one! I did hear back from our devs - it has been passed to the correct person for investigation and fixing, but unfortunately at the time we passed it - it was too late for the fix to be included in build 356. I will now check to confirm it h...
by Tracker Supp-Stefan
Fri Sep 24, 2021 2:51 pm
Forum: PDF-XChange Editor
Topic: Find bottom up, search top down
Replies: 1
Views: 98

Re: Find bottom up, search top down

Hello PistolePete, It is definitely from the top down for me both with the Find (Ctrl + F) and with the Advanced Search (Ctrl + Shift + F). Could it be that you have only e.g. two results in your file - and if you have zoomed in - it first finds the 'next' occurrence of your search term, and then it...
by Tracker Supp-Stefan
Thu Sep 23, 2021 2:20 pm
Forum: PDF-XChange Editor
Topic: a bug report in Editor 7.x and 8.x
Replies: 6
Views: 739

Re: a bug report in Editor 7.x and 8.x

Hello lanmanck,

I am not a developer myself, so not 100% sure how this bug appeared, but happy to hear that the latest version seems to be solving this for you!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Sep 23, 2021 2:17 pm
Forum: PDF-XChange Viewer (End Users)
Topic: How to search pattern "\aaaaa" in all pdf files?
Replies: 1
Views: 65

Re: How to search pattern "\aaaaa" in all pdf files?

Hello mattad,

The Viewer is a very old product, and has been discontinued for several years. Please try using it's successor - the Editor instead, and use it's advanced search - which should manage much better.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Sep 23, 2021 2:16 pm
Forum: PDF-XChange Editor
Topic: Dragging to explorer
Replies: 5
Views: 743

Re: Dragging to explorer

Hello PHK,

Thanks for this suggestion - that also works indeed!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Sep 23, 2021 9:55 am
Forum: PDF-XChange Editor
Topic: [Feature Request] Hotkeys in Fullscreen SOLVED
Replies: 3
Views: 120

Re: [Feature Request] Hotkeys in Fullscreen SOLVED

Hello humam2104,

Can you please try to go to Preferences -> Full Screen, and turn off "Presentation mode" and see if your shortcuts work then?

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Sep 23, 2021 9:52 am
Forum: PDF-XChange Editor
Topic: PgDn key can't navigate beyond current page SOLVED
Replies: 4
Views: 143

Re: PgDn key can't navigate beyond current page SOLVED

Hello Willy Van Nuffel,

Many thanks for the detailed and helpful reply!

@JohnCLeBlanc - please do let us know if the above helped you!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Sep 23, 2021 8:07 am
Forum: PDF-XChange Editor
Topic: How do I write the JavaScript code so that when a radio button is checked, another one gets checked as well?
Replies: 3
Views: 121

Re: How do I write the JavaScript code so that when a radio button is checked, another one gets checked as well?

Hello bram147, It is the state of the radio button group that controls the checkbox. Or is it that you want one radio button group to control another radio button group? Please take a look here for the full JS API documentation: https://opensource.adobe.com/dc-acrobat-sdk-docs/acrobatsdk/pdfs/acroba...
by Tracker Supp-Stefan
Wed Sep 22, 2021 1:46 pm
Forum: PDF-XChange Editor
Topic: How do I write the JavaScript code so that when a radio button is checked, another one gets checked as well?
Replies: 3
Views: 121

Re: How do I write the JavaScript code so that when a radio button is checked, another one gets checked as well?

Hello bram147, Please take a look at the attached file: test_checkbox.pdf There's a radio button group, and when you click the "no" option ( the code is on the "on Focus" event for that) - it validates if the checkbox on the same page is already checked and if not - it adds the check mark in it. Now...
by Tracker Supp-Stefan
Tue Aug 31, 2021 1:45 pm
Forum: PDF-XChange Editor
Topic: PDF Export to MS Excel
Replies: 2
Views: 285

Re: PDF Export to MS Excel

Hello Willy Van Nuffel,

Yes - that is indeed the case - the feature is there for evaluation but will generate the Word/Excel files with random passwords that even we do not know. Once a license is added - the converted files will be fully editable.

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Aug 25, 2021 7:33 am
Forum: PDF-XChange Core API SDK
Topic: Print with PdfXChange is not the same as with Acrobat Reader
Replies: 25
Views: 1217

Re: Print with PdfXChange is not the same as with Acrobat Reader

Hello Rainier, Thanks for confirming the issue is still here with the current build. Still - can we please have a copy of the original and the printed result to look at? Also - is it absolutely necessary for you to print this file? Can you not use other tools available in the Core API that will stil...
by Tracker Supp-Stefan
Wed Aug 25, 2021 7:30 am
Forum: PDF-XChange Editor
Topic: Lack of page cropping
Replies: 3
Views: 163

Lack of page cropping

:)
by Tracker Supp-Stefan
Tue Aug 24, 2021 1:34 pm
Forum: PDF-XChange Core API SDK
Topic: Print with PdfXChange is not the same as with Acrobat Reader
Replies: 25
Views: 1217

Re: Print with PdfXChange is not the same as with Acrobat Reader

Hello rlcgm,

Can we please have a copy of the original file and of the printed results?
Also - are you using the current latest build of the Editor - 356?

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Aug 24, 2021 12:28 pm
Forum: PDF-XChange Editor
Topic: 3D model is displayed incorrectly
Replies: 5
Views: 365

Re: 3D model is displayed incorrectly

Hello Silvio.B,

Thanks for this! We will pass it on to our colleagues working on 3D content for investigation.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Aug 24, 2021 12:27 pm
Forum: PDF-XChange Editor
Topic: Avoid selection in an hiden layer
Replies: 8
Views: 203

Re: Avoid selection in an hiden layer

Hello Golem13,

Can I please have a copy of that page with those two layers on it, as I am unable to reproduce this with my samples that I prepared?

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Aug 24, 2021 11:23 am
Forum: PDF-XChange Editor
Topic: Problems in PDF xchange editor
Replies: 6
Views: 507

Re: Problems in PDF xchange editor

Hello shareque.farooqui@qubatic.com, We do offer you to create templates for the appearance of specific tools, but this is for the visual part. Tools like the callout that do require further input can not have that further input also predefined. An alternative approach would be to create a stamp wit...
by Tracker Supp-Stefan
Tue Aug 24, 2021 11:16 am
Forum: PDF-XChange Editor
Topic: Lack of page cropping
Replies: 3
Views: 163

Re: Lack of page cropping

Hello SecondLife,

The Crop operation is done on a specific page and it changes that page, but if you have a layout as in your second screenshot, just duplicate your original page the needed number of times, and then crop those copies accordingly.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Aug 24, 2021 10:39 am
Forum: PDF-XChange Editor
Topic: 3D model is displayed incorrectly
Replies: 5
Views: 365

Re: 3D model is displayed incorrectly

Hello Silvio.B,

We would need the file, and you can upload it here:
How do I upload a file to the Tracker Software File service?

Please let us know once done - so that we can pass it on to a colleague in our dev team.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Aug 23, 2021 11:22 am
Forum: PDF-XChange Editor
Topic: Avoid selection in an hiden layer
Replies: 8
Views: 203

Re: Avoid selection in an hiden layer

Hello Golem13,

Is that base content object that you have selected? If it is - then I presume it was not added to this layer by our products (as we can currently only add annotations to a layer.

Can we have a copy of the affected page?

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Aug 23, 2021 10:21 am
Forum: PDF-XChange Editor
Topic: Overwrite the original file after digital certificate
Replies: 1
Views: 118

Re: Overwrite the original file after digital certificate

Hello aherrmann,

When you place the signature, the Editor will indeed open a "Save As..." dialogue, but you can navigate in that to the original DMS location and select to save under the same name. You will be asked to confirm the file overwrite - but it is possible to do this.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Aug 23, 2021 9:50 am
Forum: PDF-XChange Editor
Topic: Custom zoom
Replies: 1
Views: 122

Re: Custom zoom

Hello Mencjusz, You can resize your pages once you've converted them to PDF, so that the content looks the same size at the same zoom level. If you can share with us a sample of an Excel file (preferably with any sensitive/private information removed, and only dummy data in the file), and the result...
by Tracker Supp-Stefan
Mon Aug 23, 2021 9:44 am
Forum: PDF-XChange Editor
Topic: Avoid selection in an hiden layer
Replies: 8
Views: 203

Re: Avoid selection in an hiden layer

Hello Golem13, Can you please go to Help -> About in the Editor and check which build you are using? I suspect it is an older one, as in the current latest (356) I can not select annotations from a layer that has been turned off. Also - if you have objects from several layers selected, and you turn ...
by Tracker Supp-Stefan
Mon Aug 23, 2021 9:39 am
Forum: PDF-XChange Editor
Topic: Bates numbering
Replies: 2
Views: 382

Re: Bates numbering

Hello Lookingforhelp,

Welcome to our forums!
Can you please give us a bit more details about the use case and why do you need to number several pages with the same number?
It is likely not possible with Bates Numbering, but might be possible with some other of our tools!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Aug 23, 2021 9:18 am
Forum: PDF-XChange Editor
Topic: How convert an existing PDF into PDF/A
Replies: 1
Views: 136

Re: How convert an existing PDF into PDF/A

Hello aherrmann, You can not simply 'convert' the existing file - as PDF/A is a stricter sub specification of the PDF standard, and as such generally requires a file to be created from scratch so that all the specific requirements can be met. The quickest way I can think of is to use the File -> Sav...
by Tracker Supp-Stefan
Fri Aug 20, 2021 11:05 am
Forum: PDF-XChange Editor
Topic: Problems in PDF xchange editor
Replies: 6
Views: 507

Re: Problems in PDF xchange editor

Hello shareque.farooqui@qubatic.com, Thanks for your post and feedback. I will use the same notation to keep my replies on the point. 1) Yes - the PDF specification does not provision for a callout tool to have more than one leader line - so if there is some other software which creates such - they ...
by Tracker Supp-Stefan
Fri Aug 20, 2021 9:47 am
Forum: PDF-XChange Editor
Topic: Using "Save as Optimized" to change version
Replies: 2
Views: 172

Re: Using "Save as Optimized" to change version

Hello Willy Van Nuffel, KT, Sometimes some organisations might have specific requirements that all files are 'exactly' PDF spec v1.7, though in practice most if not all PDF software will default to the lowest possible version that covers ALL the features in a file. Most files are 1.4, and if you the...
by Tracker Supp-Stefan
Fri Aug 20, 2021 9:43 am
Forum: PDF-XChange Editor
Topic: Page Numbering SOLVED
Replies: 5
Views: 349

Page Numbering SOLVED

:)
by Tracker Supp-Stefan
Fri Aug 20, 2021 9:38 am
Forum: PDF-XChange Editor
Topic: Dynamic signature in a dynamic stamp
Replies: 4
Views: 275

Re: Dynamic signature in a dynamic stamp

Hello lev,

Many thanks for the link!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Aug 20, 2021 9:36 am
Forum: PDF-XChange Editor
Topic: Issues with searching words/records in bold text SOLVED
Replies: 6
Views: 240

Re: Issues with searching words/records in bold text SOLVED

Hello Sitech,

Was that resolved over e-mails? I can't quite find a communication with the e-mail you've given for your forum profile, so just want to make sure it has been followed up correctly!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Aug 20, 2021 9:32 am
Forum: PDF-XChange Editor
Topic: Can't copy pictures to PDF
Replies: 3
Views: 153

Re: Can't copy pictures to PDF

Hello Ikuh, Glad to hear that it's working for you now! pasting from the Windows Clipboard to a PDF's page will paste the image as a stamp, and you can also insert images from files if desired. In either case - please ensure you are using the most up to date version to minimize experiencing problems...
by Tracker Supp-Stefan
Fri Aug 20, 2021 9:28 am
Forum: PDF-XChange Editor
Topic: Signature Prints with Black Background
Replies: 23
Views: 1307

Re: Signature Prints with Black Background

Hello fletch, It was likely a combination between the printing driver, our Editor and that particular file! As if it was an Editor only issue - you would have been getting the same black signatures when printing to PDF as well. Glad that you found a workaround and I hope this was a one off, but if i...
by Tracker Supp-Stefan
Wed Aug 18, 2021 12:44 pm
Forum: PDF-XChange Editor
Topic: Set thumbnails and bookmarks navigation pane as default for any file SOLVED
Replies: 5
Views: 250

Re: Set thumbnails and bookmarks navigation pane as default for any file SOLVED

Hello Willy Van Nuffel,

Many thanks for your help! Indeed that is the best option for the moment!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Aug 13, 2021 3:14 pm
Forum: PDF-XChange Editor
Topic: Problem when opening a PDF file within other programs
Replies: 13
Views: 1001

Re: Problem when opening a PDF file within other programs

Hello Petrocelli99, Just download and install an instance of the end user Editor. It will install the necessary plug-ins and then if your application can call and use those - it will do so automatically. But once again - from your description it would seem like your third party software was using so...
by Tracker Supp-Stefan
Fri Aug 13, 2021 3:12 pm
Forum: PDF-XChange Editor SDK
Topic: DocuSign
Replies: 5
Views: 265

Re: DocuSign

Hello jeffp,

Yep, certainly it will be fixed!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Aug 13, 2021 12:25 pm
Forum: PDF-XChange Editor SDK
Topic: is bookmark selected SOLVED
Replies: 2
Views: 341

is bookmark selected SOLVED

:)
by Tracker Supp-Stefan
Fri Aug 13, 2021 9:50 am
Forum: PDF-XChange Editor
Topic: Problem when opening a PDF file within other programs
Replies: 13
Views: 1001

Re: Problem when opening a PDF file within other programs

Hello Petro, I am afraid that we can't really help much with other software products! If that other software uses an IE based window in which it can open pages and PDF files - then we have a plug-in for IE that might be used, and could potentially display your PDFs inside your other application - bu...