Search found 14565 matches

by Tracker Supp-Stefan
Thu Jul 29, 2021 12:07 pm
Forum: PDF-XChange Editor
Topic: fyi, Posibly Misbehaving PDF-XChange Columns Extension
Replies: 4
Views: 402

Re: fyi, Posibly Misbehaving PDF-XChange Columns Extension

Hello Bob Coleman,

Thanks for testing! I will ask my colleague who is working with the Dopus devs to take a look and they will continue to work together until tis is resolved!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 29, 2021 12:02 pm
Forum: PDF-XChange Editor
Topic: My fronts are display weirdly on web browsers
Replies: 6
Views: 59

Re: My fronts are display weirdly on web browsers

Hello Feelda, please try to download and install a different version of the Calibri font - as it does seem like your current one might have some issues. Then try converting again and see if that helps! Please note that if you get the PDF/A file to look weird - then this means that the font that was ...
by Tracker Supp-Stefan
Thu Jul 29, 2021 11:59 am
Forum: PDF-XChange Editor
Topic: Numbering (typewriter) SOLVED
Replies: 5
Views: 82

Numbering (typewriter) SOLVED

:)
by Tracker Supp-Stefan
Thu Jul 29, 2021 11:10 am
Forum: PDF-XChange Editor
Topic: Editor crashes after dragging Thumbnails into Bookmarks pane
Replies: 5
Views: 68

Re: Editor crashes after dragging Thumbnails into Bookmarks pane

Hello David.P,

It was Dan who posted above! :) But please do try his suggestions, and if you still can reproduce - get that gif or video so that we can understand the use case better!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 28, 2021 4:15 pm
Forum: PDF-XChange Editor
Topic: text printed in pdf is much smaller than the original
Replies: 1
Views: 13

Re: text printed in pdf is much smaller than the original

Hello John Clee, This is likely a browser/website setting, and not directly caused by our printing drivers, but if you can share a sample with us of e.g. a non confidential page that we can also access without a log-in and the resulted printout - we will be happy to take a look! Kind regards, Stefan
by Tracker Supp-Stefan
Wed Jul 28, 2021 4:10 pm
Forum: PDF-XChange Editor
Topic: Select the repeated object in each page by Javascript or any workaround?
Replies: 6
Views: 32

Re: Select the repeated object in each page by Javascript or any workaround?

Hello OngICITi, There is an option to select all instances of an object. In your case - you can open the contents pane, and locate the image that is on the first page, then select to replace all instances of that same image with e.g. a 1x1px transparent PNG image which will effectively "remove" the ...
by Tracker Supp-Stefan
Wed Jul 28, 2021 2:42 pm
Forum: PDF-XChange Editor
Topic: Select the repeated object in each page by Javascript or any workaround?
Replies: 6
Views: 32

Re: Select the repeated object in each page by Javascript or any workaround?

Hello OngICITi, Are those copies of the same image (e.g. a logo that has been duplicated multiple times over your file)? Also - even if there are other objects that might overlap that same area - from your description it seems like you want that particular image removed - so would the other objects ...
by Tracker Supp-Stefan
Wed Jul 28, 2021 2:40 pm
Forum: PDF-XChange Editor
Topic: Export Measurement to csv including Layername
Replies: 1
Views: 15

Re: Export Measurement to csv including Layername

Hello gTv, It is a decision we have to make as to what information for each specific comment/measurement we are exporting to the CSV file, and I can not recall the layer information being requested before. Usually all measurements will be in say one layer inside the PDF file and other content will b...
by Tracker Supp-Stefan
Wed Jul 28, 2021 11:51 am
Forum: PDF-XChange Editor
Topic: (Possible bug) "New Destination" button and the "Named Destination pane".
Replies: 7
Views: 68

Re: (Possible bug) "New Destination" button and the "Named Destination pane".

Hello igorlima, I did get a reply indeed! Apologies for the delay in following up! This does seem like an issue - so we've created a ticket in our internal system for it: #5670: "New Destination" button and the "Named Destination pane" And will work on a fix. When there are updates in the ticket - w...
by Tracker Supp-Stefan
Wed Jul 28, 2021 9:19 am
Forum: PDF-XChange Editor
Topic: Continuous View Gap Between Pages SOLVED
Replies: 3
Views: 39

Re: Continuous View Gap Between Pages SOLVED

Hello lamensterms,

There is a "Show Gap Between Pages" command that can be accessed through the View pane or with a shortcut command which tiggles that same gap:
image.png
Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 28, 2021 9:11 am
Forum: PDF-XChange Editor
Topic: Improve startup performance
Replies: 1
Views: 26

Re: Improve startup performance

Hello toastau,

No - there are no such settings. But this should only be the first start up of the Editor for the day. Consecutive loads should be much faster.

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 28, 2021 9:09 am
Forum: PDF-XChange Editor
Topic: change "Use Resolution" in code
Replies: 1
Views: 20

Re: change "Use Resolution" in code

Hello visual approvals, If you need to set it up for many users - it might be easier if you export all the settings to a settings file, and then import it for them all, but if that is the only option you'd like to change - then it is stored in: Computer\HKEY_CURRENT_USER\SOFTWARE\Tracker Software\PD...
by Tracker Supp-Stefan
Tue Jul 27, 2021 11:27 am
Forum: PDF-XChange Editor
Topic: offset for bookmarks
Replies: 1
Views: 32

Re: offset for bookmarks

Hello B4Heriot,

If you have page labels in your document (e.g. i, ii , iii at the start and then page 1 of the document being say the 14th sheet of the document) - have you tried using this option in the Generate Bookmarks window:
image.png
Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Jul 26, 2021 12:19 pm
Forum: PDF-XChange Editor
Topic: Underline Tool Width
Replies: 25
Views: 1286

Re: Underline Tool Width

Hello lindermman, Then you can put the suggestions from the KB to good use for freehand highlights with your Wacom device! And yes - I understand your point, but unfortunately underline and highlight are with different petametres available for them in the PDF specification and the underline width fo...
by Tracker Supp-Stefan
Mon Jul 26, 2021 11:57 am
Forum: PDF-XChange Editor
Topic: Underline Tool Width
Replies: 25
Views: 1286

Re: Underline Tool Width

Hello lindermman, The "Highlight tool" sets up a blending mode, so you can use the same blending mode for lines used as underlines, and even for the pencil tool if you'd like: https://www.tracker-software.com/knowledgebase/203-How-do-I-freehand-highlight-content-in-documents-containing-mostly-images...
by Tracker Supp-Stefan
Mon Jul 26, 2021 11:11 am
Forum: PDF-XChange Editor
Topic: Extend Tags support
Replies: 3
Views: 68

Re: Extend Tags support

Hello daniel_lutz, Form fields and annotations are quite distinct objects in the internal structure of a PDF file, and that's why we offer separate tools for them and why selecting them is also done separately, but I will ask our devs if there's anything else we can do to improve the tagging experie...
by Tracker Supp-Stefan
Mon Jul 26, 2021 11:08 am
Forum: PDF-XChange Editor
Topic: Suggestion: trivial GUI addition to collapse/pin ribbon for FUI compatibility
Replies: 2
Views: 46

Re: Suggestion: trivial GUI addition to collapse/pin ribbon for FUI compatibility

Hello Yosh Mantinband, Thanks for your posts! Yes - we do have the same feature, but yes our button is at the higher end of the ribbon bar - but this is not something that we can easily change or are looking at doing at this moment. However I hope that once you've learned where it is - you won't hav...
by Tracker Supp-Stefan
Mon Jul 26, 2021 11:06 am
Forum: PDF-XChange Editor
Topic: Do not block external editing
Replies: 9
Views: 1308

Re: Do not block external editing

Hello sepiatone, If you open the file in the Editor first - it will lock it and not allow other tools to edit it. If the file is already locked for editing by an external tool - then the Editor will open it as read only. I am afraid that there's no way for you to tell the Editor to not lock the file...
by Tracker Supp-Stefan
Mon Jul 26, 2021 11:04 am
Forum: PDF-XChange Editor
Topic: DRM matter
Replies: 14
Views: 194

Re: DRM matter

Hello ByungHee, I am not sure how Adobe does it - and that software company was not very helpful! If they have a plug-in that allows you to make changes to such files - it's likely paid for integration with Adobe. Otherwise - if it was a free feature - you could open such a file, copy all it's conte...
by Tracker Supp-Stefan
Mon Jul 26, 2021 11:01 am
Forum: PDF-XChange Editor
Topic: Underline Tool Width
Replies: 25
Views: 1286

Re: Underline Tool Width

Hello lindermman, Thanks for your suggestion! Yes - if you use e.g. squiggly underline - that might be needed, but the majority of times you would need to underline with a straight line. In those cases a much quicker way to place 'thick' underlines would be to just use the line tool. You can set it ...
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:58 am
Forum: Network Administrator Support
Topic: Problem with activating license on Terminal Server
Replies: 3
Views: 41

Re: Problem with activating license on Terminal Server

Hello Philipp, Please try sending that e-mail again, as your question is license related and we can't really discuss licensing issues in these public forums. We normally reply all e-mails within a couple of hours, so if you do not get a reply - then most likely your e-mail could not reach us correct...
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:57 am
Forum: PDF-XChange Editor SDK
Topic: How to remove PDF/A limitation
Replies: 4
Views: 65

Re: How to remove PDF/A limitation

Hello zarkogajic,

Thanks for the help!

@Prime Clinical - please let us know if you manage to get everything working as needed?

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:56 am
Forum: PDF-XChange Editor
Topic: My fronts are display weirdly on web browsers
Replies: 6
Views: 59

Re: My fronts are display weirdly on web browsers

Hello Feelda, On the contrary - when you force a file to be saved as PDF/A - this forces all the fonts used in the document to be embedded in it - so that the PDF/A File has more information than the original (and this ensures that those fonts will display correctly on the recipient's machine). Kind...
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:54 am
Forum: PDF-XChange Editor
Topic: (Possible bug) "New Destination" button and the "Named Destination pane".
Replies: 7
Views: 68

Re: (Possible bug) "New Destination" button and the "Named Destination pane".

Hello igorlima,

I will pass your question to a colleague in our UI team, and ask him if this is working as expected. If not - we will make a ticket and get that fixed!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:52 am
Forum: PDF-XChange Editor
Topic: Which version of PDF-XChangeEditor to use
Replies: 6
Views: 96

Re: Which version of PDF-XChangeEditor to use

Hello gopher_everett, Yes - we would recommend you to use the current latest version, and as for transfering your software - if you have told windows to use the "Program Files" folder that is currently on your "D:" drive - you should be able to just install the latest version over the existing older...
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:51 am
Forum: PDF-XChange Editor
Topic: Disable (or Explode) Comment Grouping SOLVED
Replies: 3
Views: 52

Re: Disable (or Explode) Comment Grouping SOLVED

Hello lamensterms, You can work with the delay between separate pencil input and when those separate inputs will be made separate objects. Please take a look at this recent topic: https://forum.tracker-software.com/viewtopic.php?f=62&t=37040&p=152416#p152416 With links to some previous topics and re...
by Tracker Supp-Stefan
Mon Jul 26, 2021 10:41 am
Forum: PDF-XChange Editor
Topic: PDF to MS Word Conversion issues
Replies: 1
Views: 34

Re: PDF to MS Word Conversion issues

Hello pdfpert, Can you please provide a sample of one such file? While they might be complex - this is the current way we have to ensure that the Word file will look as close to the original PDF as possible! Tables are not really defined in PDF files, so converting 'table' elements from PDF to Word ...
by Tracker Supp-Stefan
Fri Jul 23, 2021 3:04 pm
Forum: PDF-Tools
Topic: Weblink missing in overlaid file
Replies: 9
Views: 275

Re: Weblink missing in overlaid file

Hello RedSharpEye,

No problem at all! Glad that you did, but it's just that for the moment there isn't any further news that I can provide!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Jul 23, 2021 3:03 pm
Forum: PDF-XChange Editor
Topic: Combine open tabs in PDF-Xchange Editor
Replies: 1
Views: 42

Re: Combine open tabs in PDF-Xchange Editor

Hello cjholly@sbcglobal.net, You can combine opened documents, but not by working with the tabs directly. So you can use the File -> New Document -> Combine Files into a Single PDF and then select to combine the currently opened files: image.png This will create a new file but won't e.g. remove the ...
by Tracker Supp-Stefan
Fri Jul 23, 2021 2:13 pm
Forum: PDF-XChange Editor
Topic: Numbering (typewriter) SOLVED
Replies: 5
Views: 82

Re: Numbering (typewriter) SOLVED

Hello Feelda, Thanks! I understand now, but the PDF format is quite different than e.g. Word documents - so each page in a PDF file is a separate object and there is no 'continuation' of the content from one page to the other, so there isn't really a way you can automate these counters inside a text...
by Tracker Supp-Stefan
Fri Jul 23, 2021 1:13 pm
Forum: PDF-Tools
Topic: Weblink missing in overlaid file
Replies: 9
Views: 275

Re: Weblink missing in overlaid file

Hello RedSharpEye,

A work item has been created and a developer assigned to the ticket, but it is not yet marked as resolved!
When there are any further news - we will post directly here in the forums.

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Jul 23, 2021 9:50 am
Forum: PDF-XChange Editor
Topic: DRM matter
Replies: 14
Views: 194

Re: DRM matter

Hello ByungHee, Thanks for doing so! The reply I got from them was that you will need to purchase their software - so I presume it's a separate stand alone product, and once you have that licensed - you will be able to decrypt your PDF files, and they should then open perfectly fine in our Editor. K...
by Tracker Supp-Stefan
Fri Jul 23, 2021 9:49 am
Forum: PDF-XChange Editor
Topic: Is there any way to merge all the text on a page into a single editable block? SOLVED
Replies: 7
Views: 103

Re: Is there any way to merge all the text on a page into a single editable block? SOLVED

Hello igorlima,

Thanks for your kind words!

We are indeed working on further improving this!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Jul 23, 2021 7:57 am
Forum: PDF-XChange Editor
Topic: JavaScript - printAllOpenedDocs dont work anymore since v9.0.353
Replies: 14
Views: 677

Re: JavaScript - printAllOpenedDocs dont work anymore since v9.0.353

Hello AndyK,

As mentioned in the other topic - the "silent" printing can not be made to work through a button any more - as we are now following the specification more strictly, and it explicitly states that "intents" can not work for JS added buttons.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 22, 2021 2:38 pm
Forum: PDF-Tools
Topic: PDFTools CLI doesn't seem to work
Replies: 3
Views: 40

Re: PDFTools CLI doesn't seem to work

Hello Oak,

I do believe that V9 has also been approved in Siemens. Please contact your IT team and see if they can get you a more up to date version installed on your machine.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 22, 2021 2:37 pm
Forum: PDF-XChange Editor
Topic: [9.1.356] JavaScript - Print all opened Docs...
Replies: 11
Views: 151

Re: [9.1.356] JavaScript - Print all opened Docs...

Hello AndyK,

Many thanks for providing the localized version!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 22, 2021 12:17 pm
Forum: PDF-XChange Editor
Topic: Creating a Link to a Document in Different Tab Group
Replies: 18
Views: 583

Re: Creating a Link to a Document in Different Tab Group

Hello zarko,

I am afraid that there are still no updates in the ticket.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 22, 2021 12:16 pm
Forum: PDF-Tools
Topic: PDFTools CLI doesn't seem to work
Replies: 3
Views: 40

Re: PDFTools CLI doesn't seem to work

Hello Oak,

Your code seems to be using V6 of the PDF Tools - which is quite old. Can you please update to the most recent one (your company's license should allow you to use the current V9) - and let us know if that helps?

Kind regards,
Stefan