Tracker Software Products

Hello Willy Van Nuffel,

Many thanks for the help!

@Tamutka - please do let us know if that helps!

Kind regards,
Stefan

Hello alex59, Thanks for the sample files! Your first document is 1 page, and the second one is 132 300 pages! image.png When you divide the 92 million bytes of that file on the number of pages - you get ~695 bytes per page - which is about right given the amount of text on each. Also - extracting j...

Hello again Sitech, Thanks for mailing us that file. I am also unable to see those incorrect options, but can you please ask the affected user to check under Preferences -> Page Display -> Rendering - and see if they have exactly the same values as me below or if there are any differences? image.png...

Hello shade-cabin-hammock, PDF files measure the sizes in points and mm, not pixels - you can have the same say 300 x 300 pixels image displayed as 2.54 x 2.54 cm (1 by 1 inch) - and that will result in a 300 DPI resolution for the image, and then you can have the same image as 5.08 x 5.08 cm on a P...

Hello rc.otto, Was this windows 11 installation a fresh one, or was it an upgrade of a Win 10 machine to Win 11? Has the Editor been installed prior to such an upgrade, or was it installed after? Can you please try to do a clean reinstall of our Editor, and select "Full Install" when doing...

Hello Sitech, First please make sure that exactly the same file and not e.g. different versions of it are tested. When please ensure that you have the same build of the Editor on your and on the affected user's machines, and if the issue still persists - can we get a copy of the file to look at here...

Hello Andreas Kreuz,

Thanks for this addition! This is also passed on to the people handling the localizations!

Kind regards,
Stefan

Hello rakunavi,

Thanks for providing this workaround! I am sure it will be useful to many until the other things discussed in this topic get implemented!

Kind regards,
Stefan

Hello alex59, I had to ask about the architecture, so that we can start ruling out possible reasons for the file being created that way. If you test with an "almost empty" file - does it once again jump to the 100s of megabytes of size when you increase the page length from 2700 to 2800 mm...

Hello rakunavi, As the saying goes "dot the i's and cross the t's" - I believe in a previous conversation we've had with the dev team they explained to us that the grouping is actually useful both for the person making the inputs (especially of such multi stroke letters) and for later mana...

Hello cjholly@sbcglobal.net, Please take a look here: https://www.tracker-software.com/knowledgebase/489-How-do-I-Add-Roman-Numerals-to-Thumbnails While it refers to Roman Numerals - you can number your pages with custom strings as well. The way this is done is because of the PDF specification, so i...

Hello jotess,

We've passed your above suggestion to the appropriate team member and will address this!

Kind regards,
Stefan

Hello alex59, Is your application 32 or 64 bit? Is there enough Ram for the printing process? Maybe if it is 32 bit and reaches some memory limits - it then converts to rasterizing content? If you try to "print" such a paper size - but with only a few words of text on it - does it still ge...

Hello alex59, If the file gets that big - it likely gets rasterized. That is likely a limitation in the way the file is sent to the Drivers API, and we would not rasterize one but not the other arbitrarily. We should be able to create paper sizes up to 5080 x 5080 mm (200 x 200 inches) without any i...

Hello Pdf, You are using the "Standard" OCR on the screenshot in your post. If in the past you were using the Enhanced One - it would indeed show more options in that dialogue. If you do have a current Editor Plus or Pro license - you can turn the Enhanced OCR back on through the settings ...

Hello Andreas Kreuz,

Thanks for bringing this to our attention! Passing this to the appropriate people!

Kind regards,
Stefan

Hello rc.otto, Can you please confirm the version of Windows you currently have (e.g. Win 10, Win 11, and whether is it 32 or 64 bit)? Also - did you update from an older version, or did you do a clean install of build 367? I presume you are using the Enhanced OCR, but would love it if you can confi...

Hello rakunavi, The Lasso tool is still too complex and indeed is for now rejected as a feature. As for the pencil strokes separation - it is likely this registry change that Zarquan314 refers to: https://forum.tracker-software.com/viewtopic.php?f=62&t=35838&p=148810&hilit=pencil+delay#p...

Hello sparkles, We do have options for 'optimizing' PDF files, and if you recompress the images used in the file that should give you a noticeable file size reduction. You can read more on how to use the feature here: https://www.tracker-software.com/knowledgebase/289-How-do-I-reduce-the-file-size-o...

Hello jotess,

The Tooltip is what would appear if you hover your mouse over your new custom style button:

: image.png (15.77 KiB) Viewed 52 times

Kind regards,
Stefan

Hello Tamutka, Depending on the settings you selected when doing the initial crop - if the content is still there - then yes you can "uncrop" a page. Please take a look at the below image - on it I have already cropped that one 17th page of my document to the white margins only, however I ...

Hello jotess,

Yes - for now we do not have a dedicated tool that could measure angles, and the suggestions discussed above in this topic have to be used.

Kind regards,
Stefan

Hello Roman78, Welcome to our forums. Please DO NOT post any license information here in the forums. I would need to ask you to e-mail us at support@tracker-software.com with your order number or the activation code, and we should be able to assist you further. We can not do it here - as the forums ...

Hello Jensen Head,

We do not always list all tickets that are resolved - as at times the list can get quite long!
When there is a forum topic like in this case - we would rather post a new reply in the topic.

Kind regards,
Stefan

Hello rakunavi, as it appears that igorlima does not have write permissions to the folder - removing the settings.dat might result in the portable starting to use the registry - but I am not 100% sure (I think some older Viewer builds had such behaviour). In any case - I appreciate you sharing the w...

Hello Peter2, Thanks for the samples! I can not think of a way you can automate this with the Editor, but maybe you can achieve it with PDF Tools. To do so you will need to use the file with the form as the "input" document, and then apply your "Silly" PDFs as either overlays or ...

Hello rakunavi, Your comments are quite helpful! And it is possible that your portable copies are using the settings stored in the Registry by the installed version. If you remove the settings.dat file - the portable Editor will search the registry, and if it finds what it needs it might not create ...

Hello necromancer, Are you using the Classic or Ribbon UI layout? In the Ribbon you will have an Edit base content button in the Home Ribbon group: image.png And in the Classic UI mode - you will have your Edit drop down, but that will contain other editing tools, and the base content editing tool i...

Hello igorlima, If it works with Admin privileges - then it is most likely a permissions issue. /Program Files is a special permissions folder, and the portable Editor tries to store it's settings in the settings.dat file that in your case would be located inside Program Files and causing the issue....

Hello igorlima, You say that you are using the portable Editor. Is it stored on a drive that is e.g. locked for writing? The portable Editor stores it's settings in a file in it's folder - so if there's no write access to that folder - it won't be able to remember the changes you are making. Besides...

Hello igorlima,

Can you please check whether you have this checkbox turned on or off:

Kind regards,
Stefan

Hello mCHSNUg5Pz8cPap, Is the above sarcasm? Or is some file showing inconsistent/unexpected DPI values? Yes - the DPI would be the result of calculating the pixel count for the image spread over x,y amount of centimetres on a physical sheet of paper (or the PDF version of such), and that DPI value ...

Hello Tamutka, Please DO NOT share any more license information in these public forums. Your new license key should have been delivered to your e-mail and is also visible in your account on our website. I see that we spoke earlier today over e-mails and I pointed you to where you can take the upgrad...

Hello rakunavi,

Many thanks for the video!
Indeed using these you can actually adjust the appearance! Apologies for the incorrect details in my initial post above!

Kind regards,
Stefan

Hello brody-xr3,

Thanks for posting back! Looking forward to the results of your tests!

Kind regards,
Stefan

Hello PeutzFrance, I am afraid that there still has not been much movement in this respect. You can read a bit more in this topic: https://forum.tracker-software.com/viewtopic.php?p=82707&hilit=hatch#p82707 We do have a feature request ticket, however due to the complexity, and the fact that eve...

Hello Peter2, I am not sure if you tried this in the options you tested for the initial post - but do you need to add "static" content to the 'silly' forms? Maybe you can take the silly form and add the static content to it as watermark so that the form fields remain active? Or is it that ...

Hello alex59, You have posted in the Core API SDK section, but are comparing it with the Editor. If you do have the Editor SDK - you should be able to use these: https://sdkhelp.tracker-software.com/view/PXV:op_document_printPages_Options And specifically the "IgnoreMargins" from e.g. http...

Hello Tamutka, Are you using the Standard or Enhanced OCR? If using the standard - it is only able to add an invisible layer of text on top of the original image. So when you convert that to a Word file - the text is made visible, but the image is also moved. You can try to remove the image from the...

Hello cove888, I moved your image from the file sharing website to directly inside your post - but it seems to be doubling up. Our web devs will investigate that. As for the actual problem - yes - you seem to be using the build that was affected. Please follow Dan's instructions from two posts above...

Hello samz, Thanks for the above enquiry, however this is not possible in our products. The reasoning from the dev team is that if you open a file that is security protected - we will force the tool for that file to be the Hand Tool - and with the synchronization option you are requesting - this wil...

Hello Thomas and all,

Just a quick update that this ticket has been resolved, and the fix was included in build 367 released last week.

Kind regards,
Stefan

Hello All,

I just got a notification that this ticket is now resolved and the change should already be present in build 367 released last week.

Kind regards,
Stefan

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