Tracker Software Products

Hello BigMike,

Many thanks for the help with this one!

@brody-xr3 - I hope that the above has helped you to achieve what you are after?

Kind regards,
Stefan

Hello Spam message posted by BOT engine - ignore - to be deleted by admin,

Many hanks for sharing this here! Hope it us useful to others as well!

Kind regards,
Stefan

Hello Marisa_11, I've managed to reproduce your issue, and discussed it with a colleague who works on that Bookmarks functionality. We've already created a ticket in our system (for internal use only): #5416: Bookmarks Plug-in: Creating links from bookmarks does not work over hyphenated words. And w...

Hello Keef,

Happy New Year!
We do not do this from our end - so it is likely a setting of Outlook at your end. Please check your settings in your mail client for the Draft folder, what and how often is stored there - and you should be able to amend this behaviour!

Kind regards,
Stefan

Hello shareque.farooqui@qubatic.com, The license is indeed registered per user, so you will need to make sure that each user who should be licensed gets the key pushed to their account. You can do so from the administrator side (please make sure to check both links - as both are relevant): https://h...

Hello masanori, Please take a look here: https://help.tracker-software.com/pdfxdapisdk8/general.html The Specification values are the ones you need! As for the samples - we might not have one in Delphi2007 specifically, but there are plenty of samples to look at if you download and install the API p...

Hello bart08rus, I am afraid that the behaviour you want was causing problems for more users than it was helping, so due to popular request this has been changed since version 6 to always revert to "All" pages for a new document, unless you have some pages selected in the thumbnails pane, in which c...

Hello visual approvals, I am afraid that we can not make fixes and changes for the older versions, so the only way to solve this is to move forward. You say "some technical issues" - but can you please be more specific and provide a detailed explanation of the problems encountered so that our develo...

Hello visual approvals, Thanks for your post, however V7 of our products is not really developed any more, and we are in fact going to soon move to V9. So I am afraid that we can not really make any more tweaks and fixes for V7. Is it really technically impossible for you to move to V8 (and V9 soon)...

Hello bcgirton,

Is the file sensitive? If it is not - can you please share the original image and the resulting PDF here?
And if they are sensitive - please e-mail them to support@tracker-software.com with a link back to this topic and we will take a look!

Kind regards,
Stefan

Hello Willy Van Nuffel,

Many thanks for the help and suggestions!

Kind regards,
Stefan

Hello Cayucosman,

Glad you found it, and we also have a KB article on the subject which also lists those paths:
How do I copy a custom Stamps Palette for other users to use?

Kind regards,
Stefan

Hello pitbull999,

Please try to have the Ctrl key pressed when you hit the Tab key - and this should work.

Kind regards,
Stefan

Hello RolleRolle, Please try OVG's suggestion and see if that will help. And if we may add some additional information for everyone: We had been planning a release earlier this month which has been put back to mid December - one of the primary reasons for this is a significant improvement in OCR is ...

Hello Mara,

Glad to hear all is now resolved!

Kind regards,
Stefan

Hello Willy Van Nuffel,

Thanks for the help! That was a nice catch!
We also exchanged a few e-mails with @sachinbec and the issue is now resolved!

Kind regards,
Stefan

Hello Biber7,

Thanks for the follow up!
We are still awaiting feedback from the people working on the OCR engine. As soon as we have any further news we will post here.

Kind regards,
Stefan

Hello sachinbec,

Then likely your file does not contain actual form fields, if you need to use another tool to start text input.
Can you please share a screenshot of the tool used, while you use it as well as a copy of the file?

Kind regards,
Stefan

Hello Dominic Roy, Thanks for your post and enquiry! This is not currently possible, but I've spoken with colleagues in the dev team who work on the PDF Tools, and they said that this seems like an interesting idea, so it will be discussed internally (with the PDF Tools project leader), and if appro...

Hello RobJB,

Probably the other tool started vectorizing the text in your files, and it is no longer the type of object that the highlight tool needs.
Can you share one of those files with us to take a look?

Kind regards,
Stefan

Hello Berlin77, Welcome to our forums! Please take a look here for a more detailed explanation of Folder monitors: https://help.tracker-software.com/pdfxt8/folder-monitors_t.html And specifically this note: Note that PDF-Tools must be running in order for folder monitors to operate. So can you pleas...

Hello RobJB, Welcome to our forums! Indeed this is likely due to the contents of your different files. When a file is image based (e.g. it consists of scans of paper pages) - then there will be no machine recognizable text in the PDF, and the highlight tool needs such to work correctly. Please take ...

Hello KoLoLoLo,

Many thanks for your feedback!
We do realize the need for such a feature as well - and are doing all we can to have it ready as soon as possible, but for now we do not have any specific information when this feature will be available.

Kind regards,
Stefan

Hello kumar,

Not exactly what you are asking for - but we do have a Sessions manager, so you can save a collection of tabs as a session, and then re/store it as necessary:
https://help.tracker-software.com/pdfxe ... ns_ed.html

Kind regards,
Stefan

Hello sachinbec,

Just switch to the hand tool - and you should then be able to interact with the fields as your recipients would, rather than being able to select and move those fields.

Kind regards,
Stefan

Hello Mark, sachinbec, Can we please have a copy of one such form where you have issues filling it in? If the form is sensitive - please e-mail it to support@tracker-software.com and we will take a look. I suspect that some of the forms you get do have Form fields in them, and some forms are simply ...

Hello Sebastien_B,

Please take a look at this page:
https://help.tracker-software.com/pdfxe ... ms_ed.html
The "Duplicate Form Fields" is explained a bit past the middle of that page.

Kind regards,
Stefan

Hello tkpmep, Welcome to our forums. We have some sets of free stamp collections here: https://www.tracker-software.com/stamp-collections And those include check marks. You can also create your custom stamps and stamp collections if you want to make your own check marks: https://www.tracker-software...

Hello bernard meunier,

I am afraid that no - you can not easily edit those files, but you can load a session, make changes to it, and then save the session file anew.

Kind regards,
Stefan

Hello bernard meunier,

Maybe the Sessions manager is what you need?
https://help.tracker-software.com/pdfxe ... ns_ed.html

Kind regards,
Stefan

Hello CTR,

Please do start a topic on your own - as these discussions are related to licenses and as such is best to keep them separate.

Kind regards,
Stefan

Hello Rancho,

Can you please go to Help -> About in the Editor and check if you are using the latest build (341), and if not update to that one?
I just tried to reproduce the issue - but the underline correctly stays for me!

Kind regards,
Stefan

Hello lester1027, For me the bookmarks pane looks OK and the symbols are quire square (I can not read them so can not tell if they are the correct ones): Bookmarks_pane.png So this would seem like a font substitution issue. On your machine you apparently have many fonts installed and a non-deal one ...

Hello maikhanhmst, One of my colleagues in the dev team thinks that this might be related to you having a mechanical drive and with high memory usage this could cause performance issues when caching becomes necessary. So please go to Edit -> Preferences (Ctrl + K) -> Performance, and turn on the "Do...

Hello DavidEb, Welcome to our forums! Please take a look at the sysadmin section of our help pages: https://help.tracker-software.com/sysadmin/ And specifically the AD Administrative Templates ones: https://help.tracker-software.com/sysadmin/active-directory-administrative-templates_e.html https://h...

Hello lester1027, Thanks for the sample file. Can you pleas ego to Help -> About in the Editor and check which build you have? I suspect you might be with an older build - as I just tested your file in build 341 - and the highlight is working correctly on the exact same paragraph that you tried to h...

Hello Yimmy55,

Glad to hear that the advise shared here helped!
And your English is perfectly fine!

Kind regards,
Stefan

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