Tracker Software Products

Hello Dennis, I've spent some time reading the page you linked, and the documents on it. It seems like this Annex F is a description of how files should be packages to be transfered to this specific organisation. This is not some specific PDF format! So this Annex F seems to describe how you should ...

Hello bifangdejingjie, Most likely those will appear as separate 'XForm' objects in the PDF structure. So you need to open up the content pane via the View -> Panes -> Content option in the menu: content_pane.png And then you can select the XForms one by one - and this wil highlight the relevant wat...

Hello siSINka,

I will need to check with a colleague from the dev team on how to achieve that.
Is the ZIP code digits only or can it be any alpha numeric symbols?

Regards,
Stefan

Hello siSINka, Yes the .2 is the number of characters to be displayed after the decimal separator. Attached you will find two pages extracted from this file: https://www.adobe.com/content/dam/acom/en/devnet/acrobat/pdfs/js_api_reference.pdf Where the printf syntax is explained. As for ZIP codes - we...

Hello siSINka, Under the Format Value entries for the field, please select "Custom Action" then for "Format Action" there would be " Run a JavaScript " entry. Click the three dots next to it: format_action.png And then in the new window that will open - copy and paste either this: if (event.value) {...

Hello qasfraj,

Welcome to our forums.
Please take a look here on how you can control the smoothing level:
viewtopic.php?f=62&t=27912&p=125330&hil ... ng#p113284

Regards,
Stefan

Hi Mike,

Thanks for this report as well.
I see that ticket 4274 is also not marked as resolved!
I will make a collection of them all - and pass it directly to the developer who deals with installed and the localization tool for further investigation!

Regards,
Stefan

Thanks for the help OVG!

And thanks for your post siSINka - we will indeed be looking at getting this resolved asap!

Regards,
Stefan

Hello OCADEX,

Yes - you understood things correctly!

Regards,
Stefan

Hi Mike,

Glad to hear drag and drop works - I am verifying with the people keeping track of tickets if we can close #4580 in our system now.
And I am asking for an update on 4581.

Regards,
Stefan

Hello BigMike,

Just checked this ticket as well - unfortunately it's also not marked as resolved yet. Asking for updates on all of the issues you report in this and your other topics!

Cheers,
Stefan

Hello BigMike,

Yes - the ticket is still not marked as resolved I am afraid!
I will ask for an update now!

Cheers,
Stefan

Hi Giraffe,

Thanks for the link!
Mike - please do have a look at that one as well - as it can indeed turn out useful in your case too!

Regards,
Stefan

Hello bredpitt, Microsoft themselves stopped support for XP 5 years ago (on 8 April 2014), and regrettably - the time has come that we also needed to move our products to newer technologies that are not supported by XP, and as such - we had to also officially stop supporting it ourselves. It is a 18...

Hello Patrik,

Please open two (or more) files in tabs, and then drag one of the tabs outside of the current Editor Window - and drop it there. This will open a new window with the tab you dragged visible in it.

Regards,
Stefan

Hello SW, If you have a licensed copy of our products - please write to support@ with your order number or part of your license key (please DO NOT post either of those in the forums) - and we will point you to the latest version that will work with your key. If you have active maintenance - or are u...

Hello Jurgen, With V8 you now have two OCR engines - the Enhanced one - for which the languages can be downloaded with this tool: OCR_Languages.png And for which unfortunately Latin is not available, and then we have the Default OCR - which is based on the Tesseract engine, and which all those langu...

Hello Mike,

Can we have a screenshot of the whole Editor window as seen at your end?

When you right click on some empty space in the ribbon area - do you have the "Document Toolbars" turned on?

Regards,
Stefan

Hello Megacable,

Yes - please send us the file to support@tracker-software.com and we will take a look at it!

Regards,
Stefan

Hi Peter,

Many thanks for your kind words! Glad to hear you like the new V8!

Cheers,
Stefan

Glad to hear that Thomas!

Cheers,
Stefan

Hello daniel_lutz, Sorry to hear it's not what you were expecting, but indeed internally for the PDF Format the pages are 'independent' structures, and as Sasha mentioned above - they can be with different dimensions, orientation, rotation and many other parameters could differ, so we are not planni...

Hello ewatier2, If placing a digital signature not in a pre-existing signature field - you should be able to drag with the mouse to make it the size you want it to be. Also - have you seen this KB article on how to create your hand written signature with transparency, and then use it for digital sig...

Hello Thomas,

Can you plese check in Help -> About which version and build of the Editor you have installed?
If it's not the current latest V8 - can you please try to update and see if that helps?

Regards,
Stefan

Thanks for the sample file Krizto!

I replied back to your e-mail with explanation why this happens, and fixed copies of your file.

Regards,
Stefan

Glad we could clarify this Rolf!

Cheers,
Stefan

Hello KSS,

I am afraid that we don't have an estimate yet!

Regards,
Stefan

Hello finnegan, Welcome to our forums, and thanks for your enquiry! Yes - absolutely, you can download and evaluate all the features we offer in all our products. The installation will not interfere with Adobe other than taking the default app for PDF files association at install time, but you can r...

Hello Justin, Thanks for your post! First let me start with something 'off topic'. While your avatar image is in no way violating any forum rules - we use this for team members and when looking at the list of active topics - this red image is a quick visual indicator that a team member has answered ...

Hello asocialis, Some special characters that can not be used in file names, are normally handled by the scripts in that JS file. If the method is commented out as Cody suggests - other character manipulations will also suffer. The solution might be to write your own custom title management scripts ...

Thanks for sharing your solution SentryOnDuty!

And I've had this checked by our devs, but for the moment they are still considering this feature request. For the moment - the patterns available will stay as what they are. Sorry that I could not bring any better news!

Regards,
Stefan

Hello Cricket1001, Have you tried the sticky note tool? You have a star symbol there readily available: Sticky_note_styles.png And if you need a style that is not available there - you can create your own custom stamps with any visual appearance: https://www.tracker-software.com/knowledgebase/174-Ho...

Thanks for the help Lev!

Victoria-nola - we would love to hear if that resolved your problem or if you still need some further help!

Cheers,
Stefan

Hello KSS,

Thanks for adding yout voice to this topic.
As Paul mentioned earlier - we've agreed on this feature request - and it should be implemented in a future version.

Regards,
Stefan

Glad to hear that Yogi!

Regards,
Stefan

Hello salex319,

I believe this issue was present in a previous build, but should now have been resolved.
Please try to update to the current latest version 8 Build 330, and let us know if the issue is still present!

Regards,
Stefan

Hello Krizto,

The ticket that is mentioned earlier in this topic is makred as resolved, but that was created for claus.hofer's sample.

If you still have the issue - can you please send us your sample file so that we can check it?

Regards,
Stefan

Hello the_dominator,

Have you also seen this KB artivcle:
https://www.tracker-software.com/knowle ... the-Editor
And tried the suggestions from it?

Cheers,
Stefan

Hello winstar88,

Are you using the new enhanced OCR tool - and if yes - can we have a screenshot with your settings and the sample file on which you try to perform the OCR - so that we can see if we can replicate the same on our end!

Regards,
Stefan

Hi Soremo,

Yes that is also an option.
I don't normally have more than 5 files opened so I do not have a need to shortcut "Close All" - but that is of course individual, and in your circumstances this might be even better than holding down Ctrl + W for some seconds!

Cheers,
Stefan

Hello Megacable, Thanks for the follow up, and sorry to hear that pressing Ctrl+Tab is physically hard/impossible for you! Glad to hear that you figured out an alternative combination as well :) (Another one that I sometimes use for Prev/Next shortcuts would be e.g. Ctrl + [ and Ctrl + ] ) Cheers, S...

Hello soremo, I will bring this up for consideration, but in the mean time - an alternative approach would be: 1) Have by default that new sessions are added to the current one. 2) Press Ctrl, and then press and hold W - and this will quickly close all currently opened documents you have 3) Open you...

Hello Megacable, Page Up/Page Down keys are hardcoded to move the document one screen up/down, and Ctrl + Page Up/Down, are moving the document one page Up/Down at a time. So while most shortcuts are customizable - there are a few exceptions that can not be overridden, and this is one of them. If yo...

Hello Soreno, Just checked again with an external file - and for me the behaviour is that the session files are added to the already opened ones. I tested both with opening through the Editor and by double clicking on the session file on my desktop. As I mentioned earlier, however, I am testing with...

Hello Audros,

Please take a look here:
Additional explanation for custom event handlers

For some further guidance.

Regards,
Stefan

Hello Audros,

Please try with the following:

Code: Select all

Parent.uiInst.SetCursor(Parent.uiInst.GetCursorID("cross"));

Regards,
Stefan

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