Search found 12970 matches

by Tracker Supp-Stefan
Tue Jan 29, 2019 12:51 pm
Forum: PDF-X OCR SDK
Topic: OCR is rotating the originals after processing ~ 15 degrees
Replies: 13
Views: 393

Re: OCR is rotating the originals after processing ~ 15 degrees

Hello Timothy,

Welcome to our forums.
This is an SDK (developer) topic. Are you also using our SDK products, or are you using the OCR tool in our stand alone Editor?

Regards,
Stefan
by Tracker Supp-Stefan
Thu Jan 24, 2019 4:13 pm
Forum: PDF-XChange Editor
Topic: Forms "wizard" for PDF Xchange plus
Replies: 1
Views: 29

Re: Forms "wizard" for PDF Xchange plus

Hello jwatson,

I am afraid that no - for the moment we do not have such a wizard tool.

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 23, 2019 3:25 pm
Forum: PDF-XChange Editor
Topic: Please add fill color and stroke color as customizable toolbar commands
Replies: 3
Views: 88

Re: Please add fill color and stroke color as customizable toolbar commands

Hi All,

Just to mention that we've created a FR ticket in our system:
#4630: FR: Make FillColor/StrokeColor commands available for customization.
So that we can implement such an option in the future!

Cheers,
Stefan
by Tracker Supp-Stefan
Wed Jan 23, 2019 2:38 pm
Forum: PDF-XChange Editor
Topic: Printing two Pages in one Page
Replies: 29
Views: 1726

Re: Printing two Pages in one Page

Hello Timur, Yes - Adobe does have this half automated feature - but as has been mentioned int he past - our attempts to get this right were not successful for 100% of all print scenarios, and as such we've switched to the way things are now. As far as I am aware - there are no current plans to intr...
by Tracker Supp-Stefan
Wed Jan 23, 2019 1:22 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Merging Documents (64-bit)
Replies: 2
Views: 126

Re: Merging Documents (64-bit)

Hello glima,

Thanks for your post and sample code.
I am checking with a colleague from the dev team now, and as soon as we have any advise - we will post it here for you!

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 23, 2019 1:10 pm
Forum: PDF-XChange Viewer SDK
Topic: Problem running examples
Replies: 1
Views: 57

Re: Problem running examples

Hello Synergy,

Have you read and ensured that you've installed the AX control correctly?
ActiveX Control Installation

Cheers,
Stefan
by Tracker Supp-Stefan
Wed Jan 23, 2019 1:05 pm
Forum: PDF-XChange Editor
Topic: Execute Command add File Attachment
Replies: 13
Views: 204

Re: Execute Command add File Attachment

Hello holiday676, Glad to hear that the initial trouble is resolved with a settings reset! As for the latest enquiry - if you send the form with the attachment - a recipient with a capable PDF viewer will be able to see both the PDF and the attached file (in e.g. the Attachments pane in our Editor)....
by Tracker Supp-Stefan
Tue Jan 22, 2019 5:25 pm
Forum: PDF-XChange Editor
Topic: Annotation problem since 327
Replies: 6
Views: 116

Re: Annotation problem since 327

Hello Claus, Apologies for the delay in following up on this one! Yes - our devs did confirm the problem and asked me to make a ticket: #4628: Editor 328.1: Annotations in a file are not shown and "File broken warning is given. Older builds show it fine. So that we can investigate and fix this prope...
by Tracker Supp-Stefan
Tue Jan 22, 2019 1:12 pm
Forum: PDF-XChange Editor
Topic: Not supported in Mac SOLVED
Replies: 9
Views: 714

Re: Not supported in Mac SOLVED

Hello Donio,

For now there are no plans for a Mac version for our products!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Jan 21, 2019 3:29 pm
Forum: PDF-XChange Editor
Topic: Unable to delete a typewriter comment
Replies: 1
Views: 42

Re: Unable to delete a typewriter comment

Hello jhickey, Welcome to our forums. A couple of things could have happened - including the typewriter object being locked, or being flattened and made part of the base content of the document. If you can share this file with us (over e-mail to support@tracker-software.com if sensitive and you don'...
by Tracker Supp-Stefan
Fri Jan 18, 2019 10:18 am
Forum: PDF-XChange Editor
Topic: Insert tabulator
Replies: 1
Views: 48

Re: Insert tabulator

Hello ollixx77, Welcome to our forums. I suspect that you might be using a bit older build of our products as due to a similar topic earlier discussed in our forums - we did make some changes, and you should now be able to place a Tabulation character while directly editing the text in a PDF file. S...
by Tracker Supp-Stefan
Thu Jan 17, 2019 12:59 pm
Forum: PDF-XChange Editor
Topic: Export Data From Multiple Forms
Replies: 7
Views: 114

Re: Export Data From Multiple Forms

Hello Karol,

That's a bit older. The current latest is 328.1 and my shot is from that tool.
Also - my total of 68 might include some custom tools that I've done for testing :)

Please try updating and give this feature a try!

Regards,
Stefan
by Tracker Supp-Stefan
Thu Jan 17, 2019 12:35 pm
Forum: PDF-XChange Editor
Topic: Export Data From Multiple Forms
Replies: 7
Views: 114

Re: Export Data From Multiple Forms

Hello Karol,

It is not the Editor that has this feature. As I mentioned in my above posts - it is the PDF Tools that I had in mind:
https://www.tracker-software.com/product/pdf-tools

And this feature:
Export_form_data.png
Cheers,
Stefan
by Tracker Supp-Stefan
Thu Jan 17, 2019 10:56 am
Forum: PDF-XChange Editor
Topic: Export Data From Multiple Forms
Replies: 7
Views: 114

Re: Export Data From Multiple Forms

Hello dlugirapfr,

Why is this not useful?
You can select multiple input files, and then export the result to .csv formatted file?

Regards,
Stefan
by Tracker Supp-Stefan
Thu Jan 17, 2019 10:54 am
Forum: PDF-XChange Editor
Topic: Execute Command add File Attachment
Replies: 13
Views: 204

Re: Execute Command add File Attachment

Hello holiday676,

Either that or e.g. the execution of JS inside PDF files (Which is a setting in the Editor you can find under Preferences -> JaveScript).

Please let us know what you find out!
Regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 16, 2019 4:03 pm
Forum: PDF-XChange Editor
Topic: Execute Command add File Attachment
Replies: 13
Views: 204

Re: Execute Command add File Attachment

Hello holiday676, Can you please check which build of our products is currently installed on your machine? As with build 328.1 (the current latest) - your Button2 (Sicherheitsdatenblatt) - does seem to work perfectly fine for me - and opens the dialogue window in which I can select the file to attac...
by Tracker Supp-Stefan
Wed Jan 16, 2019 3:59 pm
Forum: PDF-XChange Editor
Topic: Can you change the default home tab to another tab?
Replies: 1
Views: 54

Re: Can you change the default home tab to another tab?

Hello Bandrad,

I do not think this is possible, but you can customize the home tab, so that it has the tools you need in it, and they are always there when you open the Editor.
Our menus are fully customizable so you can achieve almost any layout you desire!

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 16, 2019 3:57 pm
Forum: PDF-XChange Editor
Topic: Export Data From Multiple Forms
Replies: 7
Views: 114

Re: Export Data From Multiple Forms

Hello Karol,

I am afraid that there is currently no such feature in the Editor, but please take a look at the PDF Tools, and it's "Forms -> Export Form Data" feature:
https://www.tracker-software.com/product/pdf-tools

Regards,
Stefan
by Tracker Supp-Stefan
Tue Jan 15, 2019 12:03 pm
Forum: PDF-XChange Editor
Topic: Reset Font and Font size on Add Text
Replies: 7
Views: 251

Re: Reset Font and Font size on Add Text

Hello Hourig, Please write to us at support@tracker-software.com with your order number or the first 10-15 symbols of your license key - and we will be happy to advise which versions of our products you can use with that license. Please make sure to NOT post any license or order information in these...
by Tracker Supp-Stefan
Tue Jan 15, 2019 11:59 am
Forum: PDF-XChange Editor
Topic: Text rendering seems to be borked in latest versions
Replies: 11
Views: 302

Re: Text rendering seems to be borked in latest versions

Thanks for the shot Avada,

I will ask Ivan to take a look at it!

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Jan 14, 2019 1:54 pm
Forum: PDF-XChange Editor
Topic: Annotation problem since 327
Replies: 6
Views: 116

Re: Annotation problem since 327

Hello Claus Hofer, Welcome to our forums. Can you please share one such sample file with us? We need the actual PDF and not just images of it - so that we can pass it to our dev team for investigation. If you do not want to share files in this public forum - please e-mail it to support@tracker-softw...
by Tracker Supp-Stefan
Mon Jan 14, 2019 10:02 am
Forum: How to forum
Topic: Add an identity and time to a dynamic stamp
Replies: 12
Views: 177

Re: Add an identity and time to a dynamic stamp

Hello LFlat,

Can you please check and make sure that you are using the latest build of our products?
As with it - your script does seem to work fine and capture both values correctly:
with_name_specified.png
without_name_specified.png
Cheers,
Stefan
by Tracker Supp-Stefan
Mon Jan 14, 2019 9:51 am
Forum: PDF-XChange Editor
Topic: change page orientation leads to crash
Replies: 13
Views: 177

Re: change page orientation leads to crash

Hi Peter,

If you do manage to upload the file to any file sharing service (not necessarily one from your ISP) - and can send us a link - we will still be happy to grab the file from there!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Jan 14, 2019 9:48 am
Forum: PDF-XChange Editor
Topic: Page down, page up
Replies: 9
Views: 338

Re: Page down, page up

Hello Tom, Most PDF Viewer equate pressed down space to 'switch back to Hand tool' just as we do, and a press and release on the space bar does work as "page down" in the Editor. And while we allow most shortcuts to be adjusted there are a few (like the Space in question), that are hard coded and ca...
by Tracker Supp-Stefan
Fri Jan 11, 2019 5:11 pm
Forum: PDF-XChange Editor
Topic: change page orientation leads to crash
Replies: 13
Views: 177

Re: change page orientation leads to crash

Hello Peter,

Please send is to support@tracker-software.com and please also include a link back to this forum topic in the e-mail so that we can connect the two :)

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Jan 11, 2019 2:02 pm
Forum: PDF-XChange Editor
Topic: Please add fill color and stroke color as customizable toolbar commands
Replies: 3
Views: 88

Re: Please add fill color and stroke color as customizable toolbar commands

Hello JosephGatti, I will pass your request to our devs for consideration, but please note that this is a dynamic feature as not all tools and menus need it, so as such it might not be possible to make it customizable on it's own. Have you noticed that you should have access to those colours from th...
by Tracker Supp-Stefan
Fri Jan 11, 2019 2:00 pm
Forum: PDF-XChange Editor
Topic: change page orientation leads to crash
Replies: 13
Views: 177

Re: change page orientation leads to crash

Hello Peter,

Can you please share this file with us? If it's too big or confidential - please upload it and e-mail us a link, so that I can pass it to our devs for further investigation!

Regards,
Stefan
by Tracker Supp-Stefan
Fri Jan 11, 2019 11:24 am
Forum: PDF-XChange Editor
Topic: PDF X-Change Watermark
Replies: 1
Views: 72

Re: PDF X-Change Watermark

Hello Ben, This can be achieved with our PDF Tools: https://www.tracker-software.com/product/pdf-tools As this is our batch processing utility. If you have a Pro license - this also includes Tools. If you are unsure of the exact license you have you can e-mail us, and we will be able to confirm. Ple...
by Tracker Supp-Stefan
Fri Jan 11, 2019 10:08 am
Forum: Network Administrator Support
Topic: Deploy Profiles in Office Plugin
Replies: 1
Views: 89

Re: Deploy Profiles in Office Plugin

Hello Feco,

Pleaes try copying the
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Standard\Office Addin
From a user where all the settings are the way to want them to another - and this should copy all the settings and profiles for the Office Plug-in.

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 09, 2019 1:28 pm
Forum: PDF-XChange Editor
Topic: Mouse cursor on UHD (4K) display too small or even disappears
Replies: 44
Views: 1414

Re: Mouse cursor on UHD (4K) display too small or even disappears

Hello geeffland, Dan asked me to take a look at this topic, as I am also using a 4K screen, but mine is also physically large - so I do not use any system scaling, and have never had any issues with mouse cursors. What I can suggest is for you to try and reset all the Editor settings (make sure to b...
by Tracker Supp-Stefan
Wed Dec 19, 2018 1:59 pm
Forum: Touchscreen Devices
Topic: Sidebar panes (such as Bookmarks) are not usable with touch
Replies: 13
Views: 336

Re: Sidebar panes (such as Bookmarks) are not usable with touch

Hello Hafeesh,

I am posting here so that anyone else reading this is aware, that we also discussed this over e-mails. And as explained there - I've passed this to our UI developers so that they can see how we can improve the experience on touch enabled devices!

Regards,
Stefan
by Tracker Supp-Stefan
Wed Dec 19, 2018 1:26 pm
Forum: Touchscreen Devices
Topic: Sidebar panes (such as Bookmarks) are not usable with touch
Replies: 13
Views: 336

Re: Sidebar panes (such as Bookmarks) are not usable with touch

Hello Hafeesh,

Welcome to our forums.
Please try the "Touch Optimized" UI - and let us know if that works better for you!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Dec 17, 2018 1:45 pm
Forum: PDF-XChange Editor
Topic: RT#4549: sessions not working correctly
Replies: 8
Views: 244

Re: RT#4549: sessions not working correctly

Hello Stuart! We did update the version history about 1/2 an hour after the release of the build itself, but maybe your browser had a cached version of that page, or for some other reason didn't update it immediately! Glad to hear that the problem itself is sorted though! That's the most important b...
by Tracker Supp-Stefan
Mon Dec 17, 2018 1:43 pm
Forum: PDF-Tools
Topic: PDF Tools Extract File Size ? SOLVED
Replies: 15
Views: 334

Re: PDF Tools Extract File Size ? SOLVED

Thanks for the help OVG,

I also noticed that danna is using an older PDF Tools (V4) - while our current V7 does have an optimization option inside Tools as well:
Optimize.png
Cheers,
Stefan
by Tracker Supp-Stefan
Fri Dec 14, 2018 12:50 pm
Forum: PDF-XChange Editor
Topic: Continuous Page Layout Mode
Replies: 7
Views: 277

Re: Continuous Page Layout Mode

Hello Arnold,

Yes, unfortunately the ticket is not marked as resolved yet.

Regards,
Stefan
by Tracker Supp-Stefan
Wed Dec 12, 2018 10:32 am
Forum: PDF-XChange Viewer (End Users)
Topic: Hide the serial number
Replies: 5
Views: 897

Re: Hide the serial number

Hello Rüdiger,

You can hide the license key using ADMX templates as described here:
How do I modify PDF-XChange application settings using an Active Directory Group Policy and an ADMX file?

Regards,
Stefan
by Tracker Supp-Stefan
Tue Dec 11, 2018 5:05 pm
Forum: PDF-XChange Editor
Topic: Stamp with fillable text field upon placing
Replies: 8
Views: 450

Re: Stamp with fillable text field upon placing

Thanks for the help Lev!

Ali-Albalushi - I hope the above advise will help you get your needed functionality! And if you have any further queries - please do not hesitate to ask us and we will gladly help!

Regards,
Stefan
by Tracker Supp-Stefan
Tue Dec 11, 2018 5:02 pm
Forum: PDF-Tools
Topic: Resizing Page to A4
Replies: 4
Views: 213

Re: Resizing Page to A4

Hi Harald,

We will post again here if there are any news in the ticket - so you will know as soon as it has been done!

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Dec 10, 2018 3:39 pm
Forum: PDF-XChange Editor
Topic: Default value for Print Page Setup
Replies: 3
Views: 152

Re: Default value for Print Page Setup

Hello ccrabbit, The paper size will be taken from the printer that is selected, so if it's a new Print window that you open in the Editor - then your default printer, and it's paper would be selected. Then please also check whether "Choose Paper source by PDF Page size" is ticked - and if it is - th...
by Tracker Supp-Stefan
Mon Dec 10, 2018 3:29 pm
Forum: PDF-XChange Editor
Topic: PDF XChange 7: What were they thinking?
Replies: 6
Views: 760

Re: PDF XChange 7: What were they thinking?

Thanks for sharing this mikeyww!

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Dec 07, 2018 6:08 pm
Forum: PDF-XChange Editor
Topic: Colors: Code -> Name?
Replies: 3
Views: 156

Re: Colors: Code -> Name?

Hello Dennis, I am afraid that no - reordering them is also not possible! But if each colour contains e.g. the same type of shape - you can change e.g. the subject of all those shapes, and then order your comments by subject rather than colour - and will have a meaningful arrangement! Regards, Stefan
by Tracker Supp-Stefan
Fri Dec 07, 2018 1:02 pm
Forum: PDF-XChange Editor
Topic: Pasted areas gone black.
Replies: 11
Views: 401

Re: Pasted areas gone black.

Thanks Giraffe!

Looking forward to the sample!

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Dec 07, 2018 1:00 pm
Forum: PDF-Tools
Topic: PDFTool monitor folder -> move file does not work
Replies: 3
Views: 142

Re: PDFTool monitor folder -> move file does not work

Hello BBRammer,

Do you have write privileges for the folder to which you are trying to move ?
Is it also on the network share or

Regards,
Stefan
by Tracker Supp-Stefan
Thu Dec 06, 2018 2:47 pm
Forum: PDF-XChange Drivers API SDK
Topic: Correct Syntax for add/edit Custom Forms
Replies: 8
Views: 856

Re: Correct Syntax for add/edit Custom Forms

Hello twonests,

Can you please share with us a sample project illustrating the problem?
(Please make sure to remove any license info from it before uploading to the forums!)

Regards,
Stefan