Tracker Software Products

Hello Andibat,

Thanks for sharing your version of MS Office. Can you please let us know which version/build of our products is installed on your machine as well?

Regards,
Stefan

Hello Andreas,

I've just checked with a colleague in the dev team - and I am afraid that there's still no update on this one - as we've not had the time to allocate to this task yet.

Regards,
Stefan

Hello Nonnie, And welcome to our forums. When you drag more than one file - it will be Windows that will determine in which order to pass these along to the Editor, so unfortunately there is no way for us to know or control the order. So you should e.g. make a new document from your files that you w...

Hello Fritz,

I've asked a colleague from the dev team for some help with your enquiry and we will post further guidance shortly!

Regards,
Stefan

Hello User4455, Attached to this post is an updated version of the Editor language file. Please just replace the file in C:\Program Files\Tracker Software\Common\Languages with the one from this archive (extract it first), and you should see the word "Ziel" now instead of "Sprungmarke". Regards, Ste...

Hello User4455, We've passed your remark about the translation to the person who maintains the German version - and he will comment here on that. As for the bookmarks - yes they will be added to the end of the existing bookmark tree, but you can then sort the bookmarks in your merged file quickly: S...

Hello Chrisso 1, Those are placed on your PDF's pages when you use a feature that does require a license without a valid license key. If you do have a license - please e-mail us to support@tracker-software.com and we will point you out on how to install the correct version for your license. Make sur...

Hello MS,

I've passed your comments to Ivan and asked him to review them.

Regards,
Stefan

Hello hookedup1,

We have made a ticket in our internal system for this problem:
#4783: Editor 331: Crashes every time when text is highlighted during search.
And it will be fixed by our dev team as soon as possible!

Regards,
Stefan

Hello Freund,

It seems like we will need to ask a colleague from our dev team to look at this, but before I do that - can you please just confirm that this only happens on Win 7 and it works OK on Window 10?

Regards,
Stefan

Hello Peter2,

You can create bookmarks at 'print' time when using the Drivers API SDK:
https://help.tracker-software.com/pdfxd ... kitem.html

But it can not be achieved with e.g. a command line parameter to our end user printer.

Regards,
Stefan

Hello AnKeilha,

Thanks for your post and report.
I've asked a colleague from the dev team to take a look, and we will post an update here as soon as possible!

Regards,
Stefan

Hello MJN,

Thanks for the extra details! Now I can see the use case you need this for clearly!

We've upped the priority of the FR ticket, and now it is up to the devs to implement it.

Regards,
Stefan

This is now an official feature request:
#4781: FR: Automatically select all pages containing XYZ

And we will work on it!

Cheers,
Stefan

Hello labcottage,

Glad to hear you've found what you were looking for!

Regards,
Stefan

Hello ssc505684708, Please try pressing Ctrl+5 on your keyboard. This is the shortcut to toggle line width between the normal (what is specified for any given line), and a single pixel. This is useful when you e.g. have a drawing with 50 lines going through the same place, and you want to confirm an...

Hello labcottage, The Space Bar should temporarily switch to the hand tool for you, and you can set up custom shortcuts for pretty much any command in the Editor: https://www.tracker-software.com/knowledgebase/456-How-do-I-Customize-toolbars-in-the-Editor https://www.tracker-software.com/knowledgeba...

Hello TomChandler, The Viewer SDKs were discontinued quite some time ago, and I believe new builds are out mostly to support newer serial numbers, but it's always worth trying out if this latest build will allow your application to not freeze in the scenario you describe. Are you trying to capture t...

Hello OCADEX, In the PDF XChange Standard printing driver there is an option to add headers and footers, and there are several 'macros' that you can add, houwever the web address from which something is being printed is not accessible to the driver itself. This is something only the browser has acce...

Hello prime clinical systems,

I asked a colleague from the dev team for some extra information on this feature, and as soon as I have his feedback I will post here!

Regards,
Stefan

Hello hafeesh,

We've started an internal discussion on this feature - and will post again here as soon as we have any further news.

Regards,
Stefan

Hello Clairvaux,

Glad to hear the ranting was avoided and you found out a way to get the UI layout you wanted!

Cheers,
Stefan

Hello Christian, Just spoke with the colleague who implemented the fix for ticket 4642 mentioned above in the topic could not actually be implemented in build 331, and will be available in the next one. For the time being you can install an older version of our products (e.g. V6): https://www.tracke...

Hello Tom,

Can you please check which build of the Viewer SDK is currently used in your project, and if there is a newer one - can you test with an updated version of the dlls?

Regards,
Stefan

Hello Clairvaux, Actually the screenshot from your initla post is with the Classic UI layout. With Ribbon you have the Home, View, Comment - work as tabs: ribbon.png And in the Classic UI - they are buttons which when clicked will show drop down menus: classic.png You should be able to switch betwee...

Hello ADeeg, There is no longer need to upgrade the license keys - a V7 key with active maintenance should work for the V8 package as well. When you order a maintenance renewal on the current license - then we will generate you a new key that will be marked as V8. As for the download files - Passing...

Thanks SW and François for your posts!

We would also be quite interested in the video!

Regards,
Stefan

Hello Martin, Please try to specify a high DPI - e.g. 600 or 1200 when 'printing' to our drivers - as this might affect the precision of positioning small elements. If they are in Vector format - this will not have significant effect on the resulting PDF file, but should help with the positioning! C...

Hello Ueli,

There appear to be some online tools that can do such a conversion - and then you can open the PDF files in the Editor. As you do not need to do this programmatically - then maybe using such a tool would be a viable workaround for now?

Regards,
Stefan

Hello TomChandler,

Apologies for the delay. I've asked a colleague who worked on the Viewer SDK to take a look again - and we will post an update here shortly!

Regards,
Stefan

Hello Glenn,

Can you please check and confirm which build of our products is currently installed on that server?
If it's not the latest version 8 (build 331) - can you please try to update to it, and check if the issue is still there?

Regards,
Stefan

Hello siSINka,

Thanks for your report!
I've passed it on to our devs who work on the translation tools for investigation.

Regards,
Stefan

Hello Tom,

That would be the Editor SDK:
https://www.tracker-software.com/produc ... editor-sdk
But it's quite different so there will be quite some learning curve.

Regards,
Stefan

Hello Tom, The Viewer SDK is quite an older one - and it didn't have all events exposed as far as I remember. I did check the help pages but could not find the answer to your question myself - so I will ask a colleague from the dev team who was working on the Viewer SDK, and see if he can assist fur...

Hello triplegee,

Can you please update to build 331 - and let us know if the issue is still there?

Regards,
Stefan

Hello Tom,

Have you tried working with the document ID's directly - and then check the order before and after a drag operation - and merge the necessary ones?

Regards,
Stefan

Hello avada,

I've just updated the ticket, and made it clear that the request is for both single and double page non continuous mode!

I will also make the suggestion for Shift+Click - but I just did a few quick tests - and it does not seem to work consistently in e.g. browsers.

Regards,
Stefan

Hello Dennis, I've spent some time reading the page you linked, and the documents on it. It seems like this Annex F is a description of how files should be packages to be transfered to this specific organisation. This is not some specific PDF format! So this Annex F seems to describe how you should ...

Hello bifangdejingjie, Most likely those will appear as separate 'XForm' objects in the PDF structure. So you need to open up the content pane via the View -> Panes -> Content option in the menu: content_pane.png And then you can select the XForms one by one - and this wil highlight the relevant wat...

Hello siSINka,

I will need to check with a colleague from the dev team on how to achieve that.
Is the ZIP code digits only or can it be any alpha numeric symbols?

Regards,
Stefan

Hello siSINka, Yes the .2 is the number of characters to be displayed after the decimal separator. Attached you will find two pages extracted from this file: https://www.adobe.com/content/dam/acom/en/devnet/acrobat/pdfs/js_api_reference.pdf Where the printf syntax is explained. As for ZIP codes - we...

Hello siSINka, Under the Format Value entries for the field, please select "Custom Action" then for "Format Action" there would be " Run a JavaScript " entry. Click the three dots next to it: format_action.png And then in the new window that will open - copy and paste either this: if (event.value) {...

Hello qasfraj,

Welcome to our forums.
Please take a look here on how you can control the smoothing level:
viewtopic.php?f=62&t=27912&p=125330&hil ... ng#p113284

Regards,
Stefan

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