Tracker Software Products

Hello Timothy,

Welcome to our forums.
This is an SDK (developer) topic. Are you also using our SDK products, or are you using the OCR tool in our stand alone Editor?

Regards,
Stefan

Hello jwatson,

I am afraid that no - for the moment we do not have such a wizard tool.

Regards,
Stefan

Hi All,

Just to mention that we've created a FR ticket in our system:
#4630: FR: Make FillColor/StrokeColor commands available for customization.
So that we can implement such an option in the future!

Cheers,
Stefan

Hello Timur, Yes - Adobe does have this half automated feature - but as has been mentioned int he past - our attempts to get this right were not successful for 100% of all print scenarios, and as such we've switched to the way things are now. As far as I am aware - there are no current plans to intr...

Glad to hear that Uwe!

Regards,
Stefan

Hello glima,

Thanks for your post and sample code.
I am checking with a colleague from the dev team now, and as soon as we have any advise - we will post it here for you!

Regards,
Stefan

Hello Synergy,

Have you read and ensured that you've installed the AX control correctly?
ActiveX Control Installation

Cheers,
Stefan

Hello holiday676, Glad to hear that the initial trouble is resolved with a settings reset! As for the latest enquiry - if you send the form with the attachment - a recipient with a capable PDF viewer will be able to see both the PDF and the attached file (in e.g. the Attachments pane in our Editor)....

Hello Claus, Apologies for the delay in following up on this one! Yes - our devs did confirm the problem and asked me to make a ticket: #4628: Editor 328.1: Annotations in a file are not shown and "File broken warning is given. Older builds show it fine. So that we can investigate and fix this prope...

Hello Donio,

For now there are no plans for a Mac version for our products!

Regards,
Stefan

Hello jhickey, Welcome to our forums. A couple of things could have happened - including the typewriter object being locked, or being flattened and made part of the base content of the document. If you can share this file with us (over e-mail to support@tracker-software.com if sensitive and you don'...

Hello ollixx77, Welcome to our forums. I suspect that you might be using a bit older build of our products as due to a similar topic earlier discussed in our forums - we did make some changes, and you should now be able to place a Tabulation character while directly editing the text in a PDF file. S...

Hello Karol,

That's a bit older. The current latest is 328.1 and my shot is from that tool.
Also - my total of 68 might include some custom tools that I've done for testing

Please try updating and give this feature a try!

Regards,
Stefan

Hello Karol,

It is not the Editor that has this feature. As I mentioned in my above posts - it is the PDF Tools that I had in mind:
https://www.tracker-software.com/product/pdf-tools

And this feature:

Cheers,
Stefan

Hello dlugirapfr,

Why is this not useful?
You can select multiple input files, and then export the result to .csv formatted file?

Regards,
Stefan

Hello holiday676,

Either that or e.g. the execution of JS inside PDF files (Which is a setting in the Editor you can find under Preferences -> JaveScript).

Please let us know what you find out!
Regards,
Stefan

Hello holiday676, Can you please check which build of our products is currently installed on your machine? As with build 328.1 (the current latest) - your Button2 (Sicherheitsdatenblatt) - does seem to work perfectly fine for me - and opens the dialogue window in which I can select the file to attac...

Hello Bandrad,

I do not think this is possible, but you can customize the home tab, so that it has the tools you need in it, and they are always there when you open the Editor.
Our menus are fully customizable so you can achieve almost any layout you desire!

Regards,
Stefan

Hello Karol,

I am afraid that there is currently no such feature in the Editor, but please take a look at the PDF Tools, and it's "Forms -> Export Form Data" feature:
https://www.tracker-software.com/product/pdf-tools

Regards,
Stefan

Hello Hourig, Please write to us at support@tracker-software.com with your order number or the first 10-15 symbols of your license key - and we will be happy to advise which versions of our products you can use with that license. Please make sure to NOT post any license or order information in these...

Thanks for the shot Avada,

I will ask Ivan to take a look at it!

Cheers,
Stefan

Hello Claus Hofer, Welcome to our forums. Can you please share one such sample file with us? We need the actual PDF and not just images of it - so that we can pass it to our dev team for investigation. If you do not want to share files in this public forum - please e-mail it to support@tracker-softw...

Hello LFlat,

Can you please check and make sure that you are using the latest build of our products?
As with it - your script does seem to work fine and capture both values correctly:

Cheers,
Stefan

Hi Peter,

If you do manage to upload the file to any file sharing service (not necessarily one from your ISP) - and can send us a link - we will still be happy to grab the file from there!

Regards,
Stefan

Hello Tom, Most PDF Viewer equate pressed down space to 'switch back to Hand tool' just as we do, and a press and release on the space bar does work as "page down" in the Editor. And while we allow most shortcuts to be adjusted there are a few (like the Space in question), that are hard coded and ca...

Hello Peter,

Please send is to support@tracker-software.com and please also include a link back to this forum topic in the e-mail so that we can connect the two

Cheers,
Stefan

Hello JosephGatti, I will pass your request to our devs for consideration, but please note that this is a dynamic feature as not all tools and menus need it, so as such it might not be possible to make it customizable on it's own. Have you noticed that you should have access to those colours from th...

Hello Peter,

Can you please share this file with us? If it's too big or confidential - please upload it and e-mail us a link, so that I can pass it to our devs for further investigation!

Regards,
Stefan

Hello Ben, This can be achieved with our PDF Tools: https://www.tracker-software.com/product/pdf-tools As this is our batch processing utility. If you have a Pro license - this also includes Tools. If you are unsure of the exact license you have you can e-mail us, and we will be able to confirm. Ple...

Hello Feco,

Pleaes try copying the
HKEY_CURRENT_USER\Software\Tracker Software\PDF-XChange Standard\Office Addin
From a user where all the settings are the way to want them to another - and this should copy all the settings and profiles for the Office Plug-in.

Regards,
Stefan

Hello geeffland, Dan asked me to take a look at this topic, as I am also using a 4K screen, but mine is also physically large - so I do not use any system scaling, and have never had any issues with mouse cursors. What I can suggest is for you to try and reset all the Editor settings (make sure to b...

Hello Hafeesh,

I am posting here so that anyone else reading this is aware, that we also discussed this over e-mails. And as explained there - I've passed this to our UI developers so that they can see how we can improve the experience on touch enabled devices!

Regards,
Stefan

Hello Hafeesh,

Welcome to our forums.
Please try the "Touch Optimized" UI - and let us know if that works better for you!

Regards,
Stefan

Hello Stuart! We did update the version history about 1/2 an hour after the release of the build itself, but maybe your browser had a cached version of that page, or for some other reason didn't update it immediately! Glad to hear that the problem itself is sorted though! That's the most important b...

Thanks for the help OVG,

I also noticed that danna is using an older PDF Tools (V4) - while our current V7 does have an optimization option inside Tools as well:

Cheers,
Stefan

Hello Arnold,

Yes, unfortunately the ticket is not marked as resolved yet.

Regards,
Stefan

Hello Rüdiger,

You can hide the license key using ADMX templates as described here:
How do I modify PDF-XChange application settings using an Active Directory Group Policy and an ADMX file?

Regards,
Stefan

Thanks for the help Lev!

Ali-Albalushi - I hope the above advise will help you get your needed functionality! And if you have any further queries - please do not hesitate to ask us and we will gladly help!

Regards,
Stefan

Hi Harald,

We will post again here if there are any news in the ticket - so you will know as soon as it has been done!

Cheers,
Stefan

Hello ccrabbit, The paper size will be taken from the printer that is selected, so if it's a new Print window that you open in the Editor - then your default printer, and it's paper would be selected. Then please also check whether "Choose Paper source by PDF Page size" is ticked - and if it is - th...

Thanks for sharing this mikeyww!

Cheers,
Stefan

Hello Dennis, I am afraid that no - reordering them is also not possible! But if each colour contains e.g. the same type of shape - you can change e.g. the subject of all those shapes, and then order your comments by subject rather than colour - and will have a meaningful arrangement! Regards, Stefan

Thanks Giraffe!

Looking forward to the sample!

Cheers,
Stefan

Hello BBRammer,

Do you have write privileges for the folder to which you are trying to move ?
Is it also on the network share or

Regards,
Stefan

Hello twonests,

Can you please share with us a sample project illustrating the problem?
(Please make sure to remove any license info from it before uploading to the forums!)

Regards,
Stefan

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