Tracker Software Products

Hello lev,

Many thanks for sharing your experience! Hope that is useful to End User!

Kind regards,
Stefan

Hello Willy Van Nuffel,

Thanks for the advise!
Also - a restart of windows might be needed before the printer is fully installed and listeed everywhere it needs to be. So Nobo did you restart your windows after installing Lite?

Kind regards,
Stefan

Hello Pager,

You can try a slightly larger font size - so that the stroke does not cut of the numbers - and still make them easier to read!

Kind regards,
Stefan

Hello End User, We do not have a similar list with trusted providers, but the ones listed on Adobe's side will certainly be big companies that you can trust. As for the cost - that will vary by provider and region, and recommending one or another is beyond the scope of this forum, as this choice is ...

Hello Kaschina, Please tale a look at section 2.2.2.14.1 ScaleSimple of the VIewer SDK manual. You need the "PaperByPage" to be set to "true", and then if your printer reports more than one paper tray with different paper sizes - the most appropriate one will be chosen automatically. If you want to ...

Hi All, Many thanks for the help Willy Van Nuffel! ACE - please do let us know if these links helpful? And because of some recent bot attacks including inappropriate links - we had to disable links for everyone but administrators, so here are the links again in my post so that you can click them. Cr...

Hello End User, There might be some Java Script in that file that triggers either immediately when the file is opened or as soon as the file finishes loading - and move you to another page. If you can share this file with us (either here or e-mail it to support@tracker-software.com if sensitive) - w...

Hello David.P, Our devs asked me to reproduce the issue and show it to them - so I made a short video and added it to the ticket I created on this: #5361: Unexpected previous view jump in combination with links So we will be working on this now! I have posted a similar reply in the other related top...

Hi All, And as I said earlier - I managed to reproduce this behaviour, and have captured a short video to illustrate the issue to our developers, and that video is already in the ticket we also created: #5361: Unexpected previous view jump in combination with links So as soon as this is fixed/improv...

Hello jvroom,

After checking this with a colleague in the dev team - he asked me to make a FR ticket for your request, so here it is:
#5360: Export links to an external file (CSV, fdf, xfdf), and import from external file (fdf, xfdf).

Kind regards,
Stefan

Hello escud, You would need to "Sign" the document - and tick the box to use a timestamp server at the same time, to have a visual representation on the document's pages. The timestamping on it's own is a process that does not need to have a visual representation on the pages of the file, as it is t...

Hello Matthias, Thanks for the post. I just tested this on my machine and PDF Tools definitely did remember the settings for both which signature template to use, and the template for that signature was with the correct image that I did set up initially. The steps I did were: 1 ) Open PDF Tools. 2 )...

Hello lpronfire, Are you using the File -> Print option in PowerPoint? Why not try the PDF XChange Add-in - with the correct settings in the Graphics section set so that all colours are converted to monochrome - and you would be able to create your PDF file directly as true B&W. Kind regards, Stefan

Hello jvroom, There are multiple types of objects inside a PDF file that can be links, but also those links might be to other pages in the same document, other PDF files, or eventually links to web pages. Also - there might not be a link as such on a page but 'plain text' that we can then recognize ...

Hello prr,

Thanks for trying Dan's suggestions, and I hope they would speed things up for you!

Kind regards,
Stefan

Hello prr,

Thanks for the feedback!
But indeed - we will need to be able to consistently reproduce this to be able to investigate this further!

Kind regards,
Stefan

Hello prr, I have not seen this problem before so it is quite bizarre. And you say that even for you it only happens from time to time. Is there anything that you have noticed when this does happen? E.g. were you performing any other specific task before that, or are you maybe using some tools for a...

Hello mwidunn,

You need to e-mail privacy@tracker-software.com with this request and it will be handled there!

Kind regards,
Stefan

Hello zarkogajic, It should set the zoom for the link to what the current zoom is at the time you are creating the link. "Inherit" will not change the zoom a user has set up when clicking a link, while the specific zoom mode set up with that option on will force a new zoom level (which a user with t...

Hello Roland,

Can you please e-mail us to support@tracker-software.com a sample file, with a link back to this forum topic, and I will pass it on to our devs for investigation?

Kind regards,
Stefan

Hello Willy Van Nuffel, User1234,

I think the issue here might be due to User1234 using a bit older build - as on his screenshot he does not seem to have selected an existing annotation.
So please do make sure you have build 341 - and you should then have that smoothing option!

Kind regards,
Stefan

Hello Phoenix IV,

Welcome to our forums.
This is the website of one of our resellers. Indeed it is a Swiss company, and they have also made that .de website.
The site is genuine, and the company behind it is a trusted reseller of ours!

Kind regards,
Stefan

Hello AVI03, Welcome to our forums and thanks for your question! I am afraid that grouping of annotations is not possible, as there is simply no provision for such groups in the PDF specification! So if you want to create such complex objects - you can then e.g. make "stamps" out of them: https://ww...

Hello defcon8808,

The ticket has now been created:
#5344: Correct content saving procedure
And we will work on the fix shortly!

Kind regards,
Stefan

Hello User1234,

Pleae try with the pencil tool selected to change the smooth level to low in the preferences pane:

Kind regards,
Stefan

Hello lindermman,

I have just created a feature request ticket in our internal system:
#5340: FR: Font styles presets
So that our devs could consider this!

Kind regards,
Stefan

Hello sleipner, I am afraid that semi circles are not part of the PDF specification, and while bezier curves are technically supported - I do not think those are easy to implement as editable annotations. You can try to use the pencil tool - it effectively vectorizes the input into curves. Kind rega...

Hello sleipner, Please add the attached file to %Appdata%\Tracker Software\PDFXEditor\3.0\Stamps (If the folder does not exist for you - please create it first) And then try out the counter stamps that we have. There are three different ones - per document, per session, and persistent counters. Kind...

Hello joshhuggins,

The stamps would by default be placed with their default 100% size. So you can e.g. place one stamp with the default size, then select it and transform it to the desired scale, and after that make copies of the exactly scaled copy as needed.

Kind regards,
Stefan

Hello bynkook,

You can not change that through the preferences, but you can maybe manually make a copy of your registry tree:
HKEY_CURRENT_USER\SOFTWARE\Tracker Software
And then if you need to restore - just directly update the registry yourself.

Kind regards,
Stefan

Hello Hunter23071985,

I've just asked for an update on this feature request and it's status.

Kind regards,
Stefan

Hello southisland, Thanks for your post. I am afraid that the Viewer has been discontinued for several years now, and we can not make any changes to it or improve it. Please download and test it's successor - the PDF XChange Editor: https://www.tracker-software.com/product/pdf-xchange-editor And if ...

Hello jeffp,

I am afraid that multiple controls handling won't be included in V9 as we had to focus our efforts on quite a lot of other features instead.

Kind regards,
Stefan

Hello StephenCWLL,

If your images are filling up the whole page - maybe the label is hiding behind the image. Please make sure to check the "Place label above image" checkbox and see if that helps!

Kind regards,
Stefan

Hello jankojc, We do not have an automated tool for this yet, but are working on it! In the mean time you could possibly select all the content in one of the files, make it 60% opaque, and then copy it and paste it over the other document. It might work for e.g. 1-2 page documents but this is obviou...

Hello hyogi,

Welcome to our forums.
As this is a license related matter - lets continue the conversation over e-mails, as we can not really do it here in these public forums.
I received your e-mail and you will

Kind regards,
Stefan

Hello Frederike,

If those stamps were placed before you got the license - please try the Main Menu -> Watermarks -> Remove All... and then save your file with those removed.

Kind regards,
Stefan

Hello there, I am afraid that identity.unit and identity.title are not described in the JS specification. I spoke with the Project Leader for the Editor, and after he did some of his magic - we found out that there are two extra (undocumented) identity properties: identity.title and identity.departm...

Hello there, You have for properties under identity: identity.name identity.loginName identity.corporation identity.email We can point you in the right direction but would not normally write the whole script for you, so if you want to use JS you are expected to have some knowledge yourself. You can ...

Hello georgy,

Thanks for your post. I have asked a colleague from the dev team to take a look, but if you can give us a sample file that would certainly help!

Kind regards,
Stefan

Hello there, The script you have included in your initial post seems to be taking care of this. If the name which John showed you is entered - it will be used (identity.name), and IF that is not set up - then the Windows username (identity.loginName) will be used instead as a fallback. So that scrip...

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