Search found 14041 matches

by Tracker Supp-Stefan
Wed Jan 06, 2021 2:27 pm
Forum: PDF-XChange Editor
Topic: Quick Access Toolbar - Separators: How to Add?
Replies: 4
Views: 174

Re: Quick Access Toolbar - Separators: How to Add?

Hello BigMike,

Many thanks for the help with this one!

@brody-xr3 - I hope that the above has helped you to achieve what you are after?

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 06, 2021 2:26 pm
Forum: PDF-XChange Editor
Topic: javascript registered username ? SOLVED
Replies: 9
Views: 431

Re: javascript registered username ? SOLVED

Hello Spam message posted by BOT engine - ignore - to be deleted by admin,

Many hanks for sharing this here! Hope it us useful to others as well!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Jan 06, 2021 2:20 pm
Forum: PDF-XChange Editor
Topic: Missing links for words with hyphens and line breaks...
Replies: 7
Views: 205

Re: Missing links for words with hyphens and line breaks...

Hello Marisa_11, I've managed to reproduce your issue, and discussed it with a colleague who works on that Bookmarks functionality. We've already created a ticket in our system (for internal use only): #5416: Bookmarks Plug-in: Creating links from bookmarks does not work over hyphenated words. And w...
by Tracker Supp-Stefan
Wed Jan 06, 2021 1:56 pm
Forum: PDF-XChange Editor
Topic: Sent mail is moved to outlook draft folder
Replies: 3
Views: 120

Re: Sent mail is moved to outlook draft folder

Hello Keef,

Happy New Year!
We do not do this from our end - so it is likely a setting of Outlook at your end. Please check your settings in your mail client for the Draft folder, what and how often is stored there - and you should be able to amend this behaviour!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Dec 23, 2020 3:17 pm
Forum: PDF-XChange Editor
Topic: How to activate PDF xchange editor permanently
Replies: 1
Views: 217

Re: How to activate PDF xchange editor permanently

Hello shareque.farooqui@qubatic.com, The license is indeed registered per user, so you will need to make sure that each user who should be licensed gets the key pushed to their account. You can do so from the administrator side (please make sure to check both links - as both are relevant): https://h...
by Tracker Supp-Stefan
Wed Dec 23, 2020 3:08 pm
Forum: PDF-XChange Drivers API SDK
Topic: delphi2007+API+Japanese+PrintOut+PDF
Replies: 1
Views: 214

Re: delphi2007+API+Japanese+PrintOut+PDF

Hello masanori, Please take a look here: https://help.tracker-software.com/pdfxdapisdk8/general.html The Specification values are the ones you need! As for the samples - we might not have one in Delphi2007 specifically, but there are plenty of samples to look at if you download and install the API p...
by Tracker Supp-Stefan
Tue Dec 22, 2020 11:52 am
Forum: PDF-XChange Editor
Topic: Print settings SOLVED
Replies: 3
Views: 241

Print settings SOLVED

:)
by Tracker Supp-Stefan
Mon Dec 21, 2020 1:11 pm
Forum: PDF-XChange Editor
Topic: Print settings SOLVED
Replies: 3
Views: 241

Re: Print settings SOLVED

Hello bart08rus, I am afraid that the behaviour you want was causing problems for more users than it was helping, so due to popular request this has been changed since version 6 to always revert to "All" pages for a new document, unless you have some pages selected in the thumbnails pane, in which c...
by Tracker Supp-Stefan
Mon Dec 21, 2020 10:34 am
Forum: PDF-XChange Editor SDK
Topic: error when attempting to load document
Replies: 5
Views: 203

Re: error when attempting to load document

Hello visual approvals, I am afraid that we can not make fixes and changes for the older versions, so the only way to solve this is to move forward. You say "some technical issues" - but can you please be more specific and provide a detailed explanation of the problems encountered so that our develo...
by Tracker Supp-Stefan
Fri Dec 11, 2020 12:25 pm
Forum: PDF-XChange Editor SDK
Topic: error when attempting to load document
Replies: 5
Views: 203

Re: error when attempting to load document

Hello visual approvals, Thanks for your post, however V7 of our products is not really developed any more, and we are in fact going to soon move to V9. So I am afraid that we can not really make any more tweaks and fixes for V7. Is it really technically impossible for you to move to V8 (and V9 soon)...
by Tracker Supp-Stefan
Fri Nov 27, 2020 4:31 pm
Forum: PDF-XChange Editor
Topic: Image artifacts
Replies: 2
Views: 284

Re: Image artifacts

Hello bcgirton,

Is the file sensitive? If it is not - can you please share the original image and the resulting PDF here?
And if they are sensitive - please e-mail them to support@tracker-software.com with a link back to this topic and we will take a look!

Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Nov 27, 2020 4:28 pm
Forum: PDF-XChange Editor
Topic: Signature panel SOLVED
Replies: 7
Views: 625

Signature panel SOLVED

:)
by Tracker Supp-Stefan
Tue Nov 17, 2020 4:57 pm
Forum: Office2PDF & MS Office Addin
Topic: Excel Bookmarks SOLVED
Replies: 6
Views: 358

Re: Excel Bookmarks SOLVED

Hello Willy Van Nuffel,

Many thanks for the help and suggestions!

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Nov 17, 2020 4:53 pm
Forum: PDF-XChange Editor
Topic: Where is the stamps folder?
Replies: 2
Views: 178

Re: Where is the stamps folder?

Hello Cayucosman,

Glad you found it, and we also have a KB article on the subject which also lists those paths:
How do I copy a custom Stamps Palette for other users to use?


Kind regards,
Stefan
by Tracker Supp-Stefan
Fri Nov 13, 2020 11:46 am
Forum: PDF-XChange Editor
Topic: Adding Tab Indent in Text Box SOLVED
Replies: 3
Views: 492

Re: Adding Tab Indent in Text Box SOLVED

Hello pitbull999,

Please try to have the Ctrl key pressed when you hit the Tab key - and this should work.

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Nov 12, 2020 5:26 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Wrong OCR
Replies: 10
Views: 1215

Re: Wrong OCR

Hello RolleRolle, Please try OVG's suggestion and see if that will help. And if we may add some additional information for everyone: We had been planning a release earlier this month which has been put back to mid December - one of the primary reasons for this is a significant improvement in OCR is ...
by Tracker Supp-Stefan
Thu Nov 12, 2020 12:24 pm
Forum: PDF-XChange Editor
Topic: All toolbars are gone
Replies: 5
Views: 256

Re: All toolbars are gone

Hello Mara,

Glad to hear all is now resolved!

Kind regards,
Stefan
by Tracker Supp-Stefan
Thu Nov 12, 2020 10:15 am
Forum: PDF-XChange Editor
Topic: A most basic of basic questions--Form Fill?
Replies: 13
Views: 381

Re: A most basic of basic questions--Form Fill?

Hello Willy Van Nuffel,

Thanks for the help! That was a nice catch!
We also exchanged a few e-mails with @sachinbec and the issue is now resolved!

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Nov 11, 2020 5:30 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Wrong OCR
Replies: 10
Views: 1215

Re: Wrong OCR

Hello Biber7,

Thanks for the follow up!
We are still awaiting feedback from the people working on the OCR engine. As soon as we have any further news we will post here.

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Nov 11, 2020 5:28 pm
Forum: PDF-Tools
Topic: Batch Flatten Forms
Replies: 3
Views: 210

Batch Flatten Forms

:)
by Tracker Supp-Stefan
Wed Nov 11, 2020 2:25 pm
Forum: PDF-XChange Editor
Topic: A most basic of basic questions--Form Fill?
Replies: 13
Views: 381

Re: A most basic of basic questions--Form Fill?

Hello sachinbec,

Then likely your file does not contain actual form fields, if you need to use another tool to start text input.
Can you please share a screenshot of the tool used, while you use it as well as a copy of the file?

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Nov 11, 2020 1:10 pm
Forum: PDF-Tools
Topic: Folder and file name based on file content (regex)
Replies: 1
Views: 113

Re: Folder and file name based on file content (regex)

Hello Dominic Roy, Thanks for your post and enquiry! This is not currently possible, but I've spoken with colleagues in the dev team who work on the PDF Tools, and they said that this seems like an interesting idea, so it will be discussed internally (with the PDF Tools project leader), and if appro...
by Tracker Supp-Stefan
Wed Nov 11, 2020 12:52 pm
Forum: PDF-XChange Editor
Topic: Highlighting on different documents SOLVED
Replies: 3
Views: 188

Re: Highlighting on different documents SOLVED

Hello RobJB,

Probably the other tool started vectorizing the text in your files, and it is no longer the type of object that the highlight tool needs.
Can you share one of those files with us to take a look?

Kind regards,
Stefan
by Tracker Supp-Stefan
Wed Nov 11, 2020 12:02 pm
Forum: PDF-Tools
Topic: Folder Watch doesnt start the Batch Tools?
Replies: 1
Views: 90

Re: Folder Watch doesnt start the Batch Tools?

Hello Berlin77, Welcome to our forums! Please take a look here for a more detailed explanation of Folder monitors: https://help.tracker-software.com/pdfxt8/folder-monitors_t.html And specifically this note: Note that PDF-Tools must be running in order for folder monitors to operate. So can you pleas...
by Tracker Supp-Stefan
Wed Nov 11, 2020 11:58 am
Forum: PDF-XChange Editor
Topic: Highlighting on different documents SOLVED
Replies: 3
Views: 188

Re: Highlighting on different documents SOLVED

Hello RobJB, Welcome to our forums! Indeed this is likely due to the contents of your different files. When a file is image based (e.g. it consists of scans of paper pages) - then there will be no machine recognizable text in the PDF, and the highlight tool needs such to work correctly. Please take ...
by Tracker Supp-Stefan
Mon Nov 09, 2020 4:33 pm
Forum: PDF-XChange Editor
Topic: Feature Request: Compare PDFs
Replies: 13
Views: 943

Re: Feature Request: Compare PDFs

Hello KoLoLoLo,

Many thanks for your feedback!
We do realize the need for such a feature as well - and are doing all we can to have it ready as soon as possible, but for now we do not have any specific information when this feature will be available.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Nov 09, 2020 4:31 pm
Forum: PDF-XChange Editor
Topic: Lock tabs
Replies: 5
Views: 258

Re: Lock tabs

Hello kumar,

Not exactly what you are asking for - but we do have a Sessions manager, so you can save a collection of tabs as a session, and then re/store it as necessary:
https://help.tracker-software.com/pdfxe ... ns_ed.html

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Nov 09, 2020 4:29 pm
Forum: PDF-XChange Editor
Topic: preview after test fields has been created in form creation
Replies: 1
Views: 100

Re: preview after test fields has been created in form creation

Hello sachinbec,

Just switch to the hand tool - and you should then be able to interact with the fields as your recipients would, rather than being able to select and move those fields.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Nov 09, 2020 4:28 pm
Forum: PDF-XChange Viewer SDK
Topic: Select paper bin
Replies: 3
Views: 923

Select paper bin

:)
by Tracker Supp-Stefan
Mon Nov 09, 2020 4:24 pm
Forum: PDF-XChange Editor
Topic: A most basic of basic questions--Form Fill?
Replies: 13
Views: 381

Re: A most basic of basic questions--Form Fill?

Hello Mark, sachinbec, Can we please have a copy of one such form where you have issues filling it in? If the form is sensitive - please e-mail it to support@tracker-software.com and we will take a look. I suspect that some of the forms you get do have Form fields in them, and some forms are simply ...
by Tracker Supp-Stefan
Mon Nov 09, 2020 4:21 pm
Forum: PDF-XChange Editor
Topic: duplicate form field
Replies: 3
Views: 158

Re: duplicate form field

Hello Sebastien_B,

Please take a look at this page:
https://help.tracker-software.com/pdfxe ... ms_ed.html
The "Duplicate Form Fields" is explained a bit past the middle of that page.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Nov 09, 2020 2:32 pm
Forum: PDF-XChange Editor
Topic: Adding a check mark to a PDF, possibly using the Typewriter tool
Replies: 1
Views: 133

Re: Adding a check mark to a PDF, possibly using the Typewriter tool

Hello tkpmep, Welcome to our forums. We have some sets of free stamp collections here: https://www.tracker-software.com/stamp-collections And those include check marks. You can also create your custom stamps and stamp collections if you want to make your own check marks: https://www.tracker-software...
by Tracker Supp-Stefan
Wed Nov 04, 2020 11:26 am
Forum: PDF-XChange Editor
Topic: Favorites menu (suggestion / question) SOLVED
Replies: 9
Views: 308

Re: Favorites menu (suggestion / question) SOLVED

Hello bernard meunier,

I am afraid that no - you can not easily edit those files, but you can load a session, make changes to it, and then save the session file anew.

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Nov 03, 2020 2:57 pm
Forum: PDF-XChange Editor
Topic: Favorites menu (suggestion / question) SOLVED
Replies: 9
Views: 308

Re: Favorites menu (suggestion / question) SOLVED

Hello bernard meunier,

Maybe the Sessions manager is what you need?
https://help.tracker-software.com/pdfxe ... ns_ed.html

Kind regards,
Stefan
by Tracker Supp-Stefan
Tue Nov 03, 2020 2:55 pm
Forum: PDF-XChange Editor
Topic: PDF-Xchange silent install with License Key over Software Delivery
Replies: 8
Views: 560

Re: PDF-Xchange silent install with License Key over Software Delivery

Hello CTR,

Please do start a topic on your own - as these discussions are related to licenses and as such is best to keep them separate.

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Nov 02, 2020 5:15 pm
Forum: PDF-XChange Editor
Topic: Underline in typewriter not working
Replies: 1
Views: 120

Re: Underline in typewriter not working

Hello Rancho,

Can you please go to Help -> About in the Editor and check if you are using the latest build (341), and if not update to that one?
I just tried to reproduce the issue - but the underline correctly stays for me!

Kind regards,
Stefan
by Tracker Supp-Stefan
Mon Nov 02, 2020 5:14 pm
Forum: PDF-XChange Editor
Topic: Weird Chinese Font in XChange Editor
Replies: 5
Views: 255

Re: Weird Chinese Font in XChange Editor

Hello lester1027, For me the bookmarks pane looks OK and the symbols are quire square (I can not read them so can not tell if they are the correct ones): Bookmarks_pane.png So this would seem like a font substitution issue. On your machine you apparently have many fonts installed and a non-deal one ...
by Tracker Supp-Stefan
Mon Nov 02, 2020 10:28 am
Forum: PDF-XChange Editor
Topic: Please help: PDF XChange Editor freezing while reading scanned files SOLVED
Replies: 5
Views: 447

Re: Please help: PDF XChange Editor freezing while reading scanned files SOLVED

Hello maikhanhmst, One of my colleagues in the dev team thinks that this might be related to you having a mechanical drive and with high memory usage this could cause performance issues when caching becomes necessary. So please go to Edit -> Preferences (Ctrl + K) -> Performance, and turn on the "Do...
by Tracker Supp-Stefan
Fri Oct 30, 2020 10:53 am
Forum: Network Administrator Support
Topic: Deactivate the Sign Feature via GPO or MSI Edit
Replies: 1
Views: 479

Re: Deactivate the Sign Feature via GPO or MSI Edit

Hello DavidEb, Welcome to our forums! Please take a look at the sysadmin section of our help pages: https://help.tracker-software.com/sysadmin/ And specifically the AD Administrative Templates ones: https://help.tracker-software.com/sysadmin/active-directory-administrative-templates_e.html https://h...
by Tracker Supp-Stefan
Thu Oct 29, 2020 12:12 pm
Forum: PDF-XChange Editor
Topic: Discontinuous Annotation
Replies: 5
Views: 262

Re: Discontinuous Annotation

Hello lester1027, Thanks for the sample file. Can you pleas ego to Help -> About in the Editor and check which build you have? I suspect you might be with an older build - as I just tested your file in build 341 - and the highlight is working correctly on the exact same paragraph that you tried to h...
by Tracker Supp-Stefan
Wed Oct 28, 2020 3:53 pm
Forum: PDF-XChange Editor
Topic: Shapes to images
Replies: 6
Views: 232

Re: Shapes to images

Hello Yimmy55,

Glad to hear that the advise shared here helped!
And your English is perfectly fine!

Kind regards,
Stefan