Search found 13101 matches

by Tracker Supp-Stefan
Thu Apr 18, 2019 10:34 am
Forum: PDF-XChange Editor SDK
Topic: Annex-F supported?
Replies: 2
Views: 20

Re: Annex-F supported?

Hello Dennis, I've spent some time reading the page you linked, and the documents on it. It seems like this Annex F is a description of how files should be packages to be transfered to this specific organisation. This is not some specific PDF format! So this Annex F seems to describe how you should ...
by Tracker Supp-Stefan
Thu Apr 18, 2019 10:25 am
Forum: PDF-XChange Editor SDK
Topic: How to delete the specified watermark
Replies: 2
Views: 26

Re: How to delete the specified watermark

Hello bifangdejingjie, Most likely those will appear as separate 'XForm' objects in the PDF structure. So you need to open up the content pane via the View -> Panes -> Content option in the menu: content_pane.png And then you can select the XForms one by one - and this wil highlight the relevant wat...
by Tracker Supp-Stefan
Tue Apr 16, 2019 1:40 pm
Forum: PDF-XChange Editor
Topic: How to set own (number, specific) format?
Replies: 9
Views: 66

Re: How to set own (number, specific) format?

Hello siSINka,

I will need to check with a colleague from the dev team on how to achieve that.
Is the ZIP code digits only or can it be any alpha numeric symbols?

Regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 16, 2019 12:11 pm
Forum: PDF-XChange Editor
Topic: How to set own (number, specific) format?
Replies: 9
Views: 66

Re: How to set own (number, specific) format?

Hello siSINka, Yes the .2 is the number of characters to be displayed after the decimal separator. Attached you will find two pages extracted from this file: https://www.adobe.com/content/dam/acom/en/devnet/acrobat/pdfs/js_api_reference.pdf Where the printf syntax is explained. As for ZIP codes - we...
by Tracker Supp-Stefan
Tue Apr 16, 2019 11:08 am
Forum: PDF-XChange Editor
Topic: How to set own (number, specific) format?
Replies: 9
Views: 66

Re: How to set own (number, specific) format?

Hello siSINka, Under the Format Value entries for the field, please select "Custom Action" then for "Format Action" there would be " Run a JavaScript " entry. Click the three dots next to it: format_action.png And then in the new window that will open - copy and paste either this: if (event.value) {...
by Tracker Supp-Stefan
Mon Apr 15, 2019 4:02 pm
Forum: PDF-XChange Editor
Topic: how to disable pencil smoothing SOLVED
Replies: 3
Views: 56

Re: how to disable pencil smoothing SOLVED

Hello qasfraj,

Welcome to our forums.
Please take a look here on how you can control the smoothing level:
viewtopic.php?f=62&t=27912&p=125330&hil ... ng#p113284

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 15, 2019 12:39 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Setup doesn't respect previous installation directory on update
Replies: 18
Views: 1104

Re: Setup doesn't respect previous installation directory on update

Hi Mike,

Thanks for this report as well.
I see that ticket 4274 is also not marked as resolved!
I will make a collection of them all - and pass it directly to the developer who deals with installed and the localization tool for further investigation!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 15, 2019 12:29 pm
Forum: PDF-XChange Editor
Topic: Distance, Perimeter, Area - details only in ENG?
Replies: 3
Views: 80

Re: Distance, Perimeter, Area - details only in ENG?

Thanks for the help OVG!

And thanks for your post siSINka - we will indeed be looking at getting this resolved asap!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 15, 2019 12:28 pm
Forum: Network Administrator Support
Topic: transition from win XP to windows7
Replies: 5
Views: 42

Re: transition from win XP to windows7

Hello OCADEX,

Yes - you understood things correctly!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 15, 2019 12:27 pm
Forum: PDF-XChange Translators
Topic: Translation Tool Feature Request: Open files from Explorer
Replies: 5
Views: 3308

Re: Translation Tool Feature Request: Open files from Explorer

Hi Mike,

Glad to hear drag and drop works - I am verifying with the people keeping track of tickets if we can close #4580 in our system now.
And I am asking for an update on 4581.

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 15, 2019 12:11 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Profiles - Some changes are not recognized
Replies: 3
Views: 85

Re: Profiles - Some changes are not recognized

Hello BigMike,

Just checked this ticket as well - unfortunately it's also not marked as resolved yet. Asking for updates on all of the issues you report in this and your other topics!

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Apr 15, 2019 12:07 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Link example doesn't show the preview
Replies: 3
Views: 72

Re: Link example doesn't show the preview

Hello BigMike,

Yes - the ticket is still not marked as resolved I am afraid!
I will ask for an update now!

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Apr 12, 2019 2:23 pm
Forum: PDF-XChange Editor
Topic: Bottom bar disappeared
Replies: 4
Views: 88

Re: Bottom bar disappeared

Hi Giraffe,

Thanks for the link!
Mike - please do have a look at that one as well - as it can indeed turn out useful in your case too!

Regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 12, 2019 2:20 pm
Forum: PDF-XChange Editor
Topic: Fast Search Using Index
Replies: 35
Views: 2410

Re: Fast Search Using Index

Hello bredpitt, Microsoft themselves stopped support for XP 5 years ago (on 8 April 2014), and regrettably - the time has come that we also needed to move our products to newer technologies that are not supported by XP, and as such - we had to also officially stop supporting it ourselves. It is a 18...
by Tracker Supp-Stefan
Fri Apr 12, 2019 2:16 pm
Forum: PDF-XChange Editor
Topic: Two windows open beside eachother?
Replies: 1
Views: 41

Re: Two windows open beside eachother?

Hello Patrik,

Please open two (or more) files in tabs, and then drag one of the tabs outside of the current Editor Window - and drop it there. This will open a new window with the tab you dragged visible in it.

Regards,
Stefan
by Tracker Supp-Stefan
Fri Apr 12, 2019 2:13 pm
Forum: PDF-XChange Editor
Topic: Customize Pointer
Replies: 6
Views: 130

Re: Customize Pointer

Hello SW, If you have a licensed copy of our products - please write to support@ with your order number or part of your license key (please DO NOT post either of those in the forums) - and we will point you to the latest version that will work with your key. If you have active maintenance - or are u...
by Tracker Supp-Stefan
Fri Apr 12, 2019 1:55 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR - language Latin
Replies: 1
Views: 24

Re: OCR - language Latin

Hello Jurgen, With V8 you now have two OCR engines - the Enhanced one - for which the languages can be downloaded with this tool: OCR_Languages.png And for which unfortunately Latin is not available, and then we have the Default OCR - which is based on the Tesseract engine, and which all those langu...
by Tracker Supp-Stefan
Wed Apr 10, 2019 4:37 pm
Forum: PDF-XChange Editor
Topic: Bottom bar disappeared
Replies: 4
Views: 88

Re: Bottom bar disappeared

Hello Mike,

Can we have a screenshot of the whole Editor window as seen at your end?

When you right click on some empty space in the ribbon area - do you have the "Document Toolbars" turned on?
toolbars.png
Regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 10, 2019 4:33 pm
Forum: PDF-XChange Editor
Topic: Linebase is not straight
Replies: 3
Views: 35

Re: Linebase is not straight

Hello Megacable,

Yes - please send us the file to support@tracker-software.com and we will take a look at it!

Regards,
Stefan
by Tracker Supp-Stefan
Wed Apr 10, 2019 4:31 pm
Forum: PDF-XChange Editor
Topic: Problem with zoom option "Fit Visible"
Replies: 23
Views: 1042

Re: Problem with zoom option "Fit Visible"

Hi Peter,

Many thanks for your kind words! Glad to hear you like the new V8!

Cheers,
Stefan
by Tracker Supp-Stefan
Tue Apr 09, 2019 1:54 pm
Forum: PDF-XChange Editor
Topic: Touch keyboard keeps popping up in every PDF field SOLVED
Replies: 3
Views: 53

Re: Touch keyboard keeps popping up in every PDF field SOLVED

Glad to hear that Thomas!

Cheers,
Stefan
by Tracker Supp-Stefan
Tue Apr 09, 2019 12:44 pm
Forum: PDF-XChange Editor
Topic: Arrange across pages
Replies: 3
Views: 88

Re: Arrange across pages

Hello daniel_lutz, Sorry to hear it's not what you were expecting, but indeed internally for the PDF Format the pages are 'independent' structures, and as Sasha mentioned above - they can be with different dimensions, orientation, rotation and many other parameters could differ, so we are not planni...
by Tracker Supp-Stefan
Tue Apr 09, 2019 12:35 pm
Forum: PDF-XChange Editor
Topic: Signatures and intials security SOLVED
Replies: 11
Views: 163

Re: Signatures and intials security SOLVED

Hello ewatier2, If placing a digital signature not in a pre-existing signature field - you should be able to drag with the mouse to make it the size you want it to be. Also - have you seen this KB article on how to create your hand written signature with transparency, and then use it for digital sig...
by Tracker Supp-Stefan
Tue Apr 09, 2019 12:32 pm
Forum: PDF-XChange Editor
Topic: Touch keyboard keeps popping up in every PDF field SOLVED
Replies: 3
Views: 53

Re: Touch keyboard keeps popping up in every PDF field SOLVED

Hello Thomas,

Can you plese check in Help -> About which version and build of the Editor you have installed?
If it's not the current latest V8 - can you please try to update and see if that helps?

Regards,
Stefan
by Tracker Supp-Stefan
Tue Apr 09, 2019 12:18 pm
Forum: PDF-XChange Editor
Topic: Annotation problem since 327
Replies: 12
Views: 348

Re: Annotation problem since 327

Thanks for the sample file Krizto!

I replied back to your e-mail with explanation why this happens, and fixed copies of your file.

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 1:58 pm
Forum: PDF-XChange Editor
Topic: using Command line to print, requiring autorotate
Replies: 6
Views: 129

Re: using Command line to print, requiring autorotate

Glad we could clarify this Rolf!

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 1:56 pm
Forum: PDF-Tools
Topic: Batch Rename files based on OCR Text content
Replies: 4
Views: 95

Re: Batch Rename files based on OCR Text content

Hello KSS,

I am afraid that we don't have an estimate yet!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 1:52 pm
Forum: PDF-XChange Editor
Topic: evaluate PDF-XChange Editor Plus
Replies: 1
Views: 47

Re: evaluate PDF-XChange Editor Plus

Hello finnegan, Welcome to our forums, and thanks for your enquiry! Yes - absolutely, you can download and evaluate all the features we offer in all our products. The installation will not interfere with Adobe other than taking the default app for PDF files association at install time, but you can r...
by Tracker Supp-Stefan
Mon Apr 08, 2019 1:47 pm
Forum: PDF-XChange Editor
Topic: 8.0.330.0 - Using smart cards to sign PDF
Replies: 5
Views: 115

Re: 8.0.330.0 - Using smart cards to sign PDF

Hello Justin, Thanks for your post! First let me start with something 'off topic'. While your avatar image is in no way violating any forum rules - we use this for team members and when looking at the list of active topics - this red image is a quick visual indicator that a team member has answered ...
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:58 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: . (dot) in file name causes rest of file name to be truncated! SOLVED
Replies: 10
Views: 140

Re: . (dot) in file name causes rest of file name to be truncated! SOLVED

Hello asocialis, Some special characters that can not be used in file names, are normally handled by the scripts in that JS file. If the method is commented out as Cody suggests - other character manipulations will also suffer. The solution might be to write your own custom title management scripts ...
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:53 pm
Forum: PDF-XChange Editor
Topic: Dashed lines don't scale proportianal
Replies: 6
Views: 126

Re: Dashed lines don't scale proportianal

Thanks for sharing your solution SentryOnDuty!

And I've had this checked by our devs, but for the moment they are still considering this feature request. For the moment - the patterns available will stay as what they are. Sorry that I could not bring any better news!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:48 pm
Forum: PDF-XChange Editor
Topic: How to insert symbols
Replies: 1
Views: 61

Re: How to insert symbols

Hello Cricket1001, Have you tried the sticky note tool? You have a star symbol there readily available: Sticky_note_styles.png And if you need a style that is not available there - you can create your own custom stamps with any visual appearance: https://www.tracker-software.com/knowledgebase/174-Ho...
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:40 pm
Forum: PDF-XChange Editor
Topic: Something wrong with UI
Replies: 2
Views: 64

Re: Something wrong with UI

Thanks for the help Lev!

Victoria-nola - we would love to hear if that resolved your problem or if you still need some further help!

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:38 pm
Forum: PDF-XChange Editor
Topic: Renaming a PDF file while viewing it
Replies: 11
Views: 232

Re: Renaming a PDF file while viewing it

Hello KSS,

Thanks for adding yout voice to this topic.
As Paul mentioned earlier - we've agreed on this feature request - and it should be implemented in a future version.

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:34 pm
Forum: PDF-XChange Editor
Topic: Javascript myDoc.info.author not working SOLVED
Replies: 7
Views: 122

Re: Javascript myDoc.info.author not working SOLVED

Glad to hear that Yogi!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:33 pm
Forum: PDF-XChange Editor
Topic: Stamp inverting when printed. SOLVED
Replies: 3
Views: 78

Re: Stamp inverting when printed. SOLVED

Hello salex319,

I believe this issue was present in a previous build, but should now have been resolved.
Please try to update to the current latest version 8 Build 330, and let us know if the issue is still present!

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:31 pm
Forum: PDF-XChange Editor
Topic: Annotation problem since 327
Replies: 12
Views: 348

Re: Annotation problem since 327

Hello Krizto,

The ticket that is mentioned earlier in this topic is makred as resolved, but that was created for claus.hofer's sample.

If you still have the issue - can you please send us your sample file so that we can check it?

Regards,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:27 pm
Forum: PDF-XChange Editor
Topic: Registry Key to disable view in browser (IE) SOLVED
Replies: 6
Views: 98

Re: Registry Key to disable view in browser (IE) SOLVED

Hello the_dominator,

Have you also seen this KB artivcle:
https://www.tracker-software.com/knowle ... the-Editor
And tried the suggestions from it?

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Apr 08, 2019 12:21 pm
Forum: PDF-XChange Editor
Topic: Enhance Scanned Pages
Replies: 55
Views: 2143

Re: Enhance Scanned Pages

Hello winstar88,

Are you using the new enhanced OCR tool - and if yes - can we have a screenshot with your settings and the sample file on which you try to perform the OCR - so that we can see if we can replicate the same on our end!

Regards,
Stefan
by Tracker Supp-Stefan
Thu Apr 04, 2019 4:20 pm
Forum: PDF-XChange Editor
Topic: Opening from Sessions Closes all Prexisting Windows
Replies: 10
Views: 154

Re: Opening from Sessions Closes all Prexisting Windows

Hi Soremo,

Yes that is also an option.
I don't normally have more than 5 files opened so I do not have a need to shortcut "Close All" - but that is of course individual, and in your circumstances this might be even better than holding down Ctrl + W for some seconds!

Cheers,
Stefan
by Tracker Supp-Stefan
Thu Apr 04, 2019 3:49 pm
Forum: PDF-XChange Editor
Topic: Switch tabs by CTRL+PgUp / CTRL+PgDown
Replies: 5
Views: 58

Re: Switch tabs by CTRL+PgUp / CTRL+PgDown

Hello Megacable, Thanks for the follow up, and sorry to hear that pressing Ctrl+Tab is physically hard/impossible for you! Glad to hear that you figured out an alternative combination as well :) (Another one that I sometimes use for Prev/Next shortcuts would be e.g. Ctrl + [ and Ctrl + ] ) Cheers, S...
by Tracker Supp-Stefan
Thu Apr 04, 2019 3:45 pm
Forum: PDF-XChange Editor
Topic: Opening from Sessions Closes all Prexisting Windows
Replies: 10
Views: 154

Re: Opening from Sessions Closes all Prexisting Windows

Hello soremo, I will bring this up for consideration, but in the mean time - an alternative approach would be: 1) Have by default that new sessions are added to the current one. 2) Press Ctrl, and then press and hold W - and this will quickly close all currently opened documents you have 3) Open you...
by Tracker Supp-Stefan
Thu Apr 04, 2019 2:56 pm
Forum: PDF-XChange Editor
Topic: Switch tabs by CTRL+PgUp / CTRL+PgDown
Replies: 5
Views: 58

Re: Switch tabs by CTRL+PgUp / CTRL+PgDown

Hello Megacable, Page Up/Page Down keys are hardcoded to move the document one screen up/down, and Ctrl + Page Up/Down, are moving the document one page Up/Down at a time. So while most shortcuts are customizable - there are a few exceptions that can not be overridden, and this is one of them. If yo...
by Tracker Supp-Stefan
Thu Apr 04, 2019 2:51 pm
Forum: PDF-XChange Editor
Topic: Opening from Sessions Closes all Prexisting Windows
Replies: 10
Views: 154

Re: Opening from Sessions Closes all Prexisting Windows

Hello Soreno, Just checked again with an external file - and for me the behaviour is that the session files are added to the already opened ones. I tested both with opening through the Editor and by double clicking on the session file on my desktop. As I mentioned earlier, however, I am testing with...
by Tracker Supp-Stefan
Thu Apr 04, 2019 11:46 am
Forum: PDF-XChange Editor SDK
Topic: set StdCursor!!
Replies: 15
Views: 104

Re: set StdCursor!!

Hello Audros,

Please take a look here:
Additional explanation for custom event handlers

For some further guidance.

Regards,
Stefan
by Tracker Supp-Stefan
Thu Apr 04, 2019 11:38 am
Forum: PDF-XChange Editor SDK
Topic: set StdCursor!!
Replies: 15
Views: 104

Re: set StdCursor!!

Hello Audros,

Please try with the following:

Code: Select all

Parent.uiInst.SetCursor(Parent.uiInst.GetCursorID("cross"));
Regards,
Stefan