Search found 29 matches

by mantao
Thu May 12, 2016 1:13 pm
Forum: PDF-XChange Editor
Topic: Flatten comments displace lines
Replies: 19
Views: 1904

Re: Flatten comments displace lines

Thanks Stefan for your prompt follow-up. It might be worth noting that Extract Pages (with Comments flattened), doesn't always offset the comments. It happens pretty often, but we are a yet unable to identify the cause or type of source document that causes the issue. Hope you and your team will hav...
by mantao
Thu May 12, 2016 7:28 am
Forum: PDF-XChange Editor
Topic: Flatten comments displace lines
Replies: 19
Views: 1904

Re: Flatten comments displace lines

Is this issue seeing a resurrection ... please refer attached document for illustration. Comments are being offset from the desired position on flattening when the Document - Extract Pages option is used in PDF-XChange Editor 6.0.317.1 running on MS Windows 10.0.10586 Professional 64-bit. The positi...
by mantao
Thu Jul 31, 2014 12:13 pm
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

Hi Stefan, Thanks for your prompt response ... I had uploaded the post only after downloading / installing Build 309, and confirming that the issue still persists. Did you test the functionality of the loupe tool using the "example" previously uploaded on 31st January 2014 ... it needs to be a multi...
by mantao
Wed Jul 30, 2014 1:12 pm
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

Hi Will,

Appreciate if you could check and confirm if this issue has been finally addressed ... T#2293 is not indicated in the version history.

A check using the "example" previously uploaded on 31st January 2014, indicates that the issue lives on in the recently released Build 309.

Mark
by mantao
Tue Jun 10, 2014 8:34 am
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

Thanks Will,

Do we have any indication when this issue will be fixed, as the same continues to persist in the latest 5.5.308.1 build, released on 3rd June 2014.

Mark
by mantao
Fri May 30, 2014 7:36 am
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

Hi Will, Do you have any update from your development team? We use the loupe tool pretty extensively on mixed format documents, and find the same not only useful but also critical to us. It was unfortunate that we missed having the issue addressed in Build 307.2, but having the same persist in Build...
by mantao
Tue May 27, 2014 9:19 am
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

Hi Will, Appreciate if you can confirm if the issue previously highlighted vide post on 31st January 2014, has been resolved in the latest release - PDF-XChange Editor Version 5.5 Build 308. A quick check using the previously uploaded sample file seems to indicate that the issue still persists. Mark
by mantao
Tue May 27, 2014 9:14 am
Forum: PDF-XChange Editor
Topic: PDF won't display properly
Replies: 21
Views: 2379

Re: PDF won't display properly

Thanks Stefan, Didn't realize since the website was temporarily unavailable due to maintenance. Have downloaded and installed PDF-XChange Editor Version 5.5 Build 308. Unfortunately as the issue observed was intermittent, will need to monitor to confirm resolution. Will re-post in case similar behav...
by mantao
Tue May 27, 2014 6:49 am
Forum: PDF-XChange Editor
Topic: PDF won't display properly
Replies: 21
Views: 2379

Re: PDF won't display properly

Hi,

I've been having intermittent issues with the display of PDF's using PDF-XChange Editor 3.0.307.2 - refer
Attachment.pdf
(473.95 KiB) Downloaded 960 times
The issue disappears on re-starting the application and re-opening the PDF file. This behavior is not limited to a particular file.

Mark
by mantao
Wed Mar 19, 2014 1:48 pm
Forum: PDF-XChange Editor
Topic: Missing Meta Data
Replies: 12
Views: 2234

Re: Missing Meta Data

Thanks Stefan,

Have downloaded and installed PDF-XChange Editor 3.0.307.2 ... it appears that the metadata issue observed earlier has been resolved in this build.

Thanks once again for your support.

Mark
by mantao
Sun Mar 16, 2014 12:33 pm
Forum: PDF-XChange Editor
Topic: Missing Meta Data
Replies: 12
Views: 2234

Re: Missing Meta Data

Hi Stefan,

Do we have any update on this issue?

Mark
by mantao
Thu Mar 13, 2014 2:29 am
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

This issue does not appear to be fixed in PDF-XChange Editor 3.0.307.2

BTW, re-sizing the loupe window does not help resolve the issue.
by mantao
Fri Jan 31, 2014 1:57 pm
Forum: PDF-XChange Editor
Topic: Loupe Tool Not Quite Right?
Replies: 19
Views: 3251

Re: Loupe Tool Not Quite Right?

An additional issue faced with the Loupe Tool in PDF-XChange Editor 3.0.307.1, is in multi-page document where the pages are of different sizes / orientation, the "louped" window appears to be relative to the largest page. To illustrate the issue please refer to attached example, where Pg.1 is A4-si...
by mantao
Fri Jan 31, 2014 10:11 am
Forum: PDF-XChange Editor
Topic: Missing Meta Data
Replies: 12
Views: 2234

Re: Missing Meta Data

I have been using PDF-XChange Viewer and recently installed PDF-XChange Editor. Some of my PDF files contain metadata in the Subject field which are displayed in Windows Explorer. Uninstalling PDF-XChange Viewer resulted in this metadata getting "lost" in Windows Explorer, though they are still visi...
by mantao
Wed Jan 22, 2014 5:38 am
Forum: PDF-XChange Editor
Topic: Viewer render fine....Editor NOT!
Replies: 10
Views: 1616

Re: Viewer render fine....Editor NOT!

Faced a similar issue ... turning off "use black point compensation" in the color management options, resolved the problem.
by mantao
Wed Jun 30, 2010 7:36 am
Forum: PDF-XChange Viewer (End Users)
Topic: Typewriter default font
Replies: 11
Views: 1432

Re: Typewriter default font

We have recently upgraded to the latest version of PDF XChange Viewer - Version 2.0 (Build 53.0), and seem to be having a problem retaining the default text formatting font for the Typewriter tool. Importing the previously saved settings did not appear to work. Neither did setting the current text f...
by mantao
Fri Feb 12, 2010 11:31 am
Forum: PDF-XChange Viewer (End Users)
Topic: Preview for Windows Desktop Search
Replies: 10
Views: 1458

Re: Preview for Windows Desktop Search

Thanks once again Ivan, but I don't think we have addressed the issue. As previously mentioned, we are using MS Windows XP Professional SP3 and PDF-XChange Viewer build 2.0.46.0, which was installed using the MSI with Shell Extensions selected. We are able to view PDF thumbnails in Windows Explorer,...
by mantao
Fri Feb 12, 2010 9:24 am
Forum: PDF-XChange Viewer (End Users)
Topic: Preview for Windows Desktop Search
Replies: 10
Views: 1458

Re: Preview for Windows Desktop Search

Thanks for your prompt response Ivan ... but am a bit confused and would appreciate your clarification.

We would like Windows Desktop Search 4.0 to display the PDF using the preview interface.

What is the reason it "cannot handle them directly" and instead has to open the file?
by mantao
Fri Feb 12, 2010 2:09 am
Forum: PDF-XChange Viewer (End Users)
Topic: Preview for Windows Desktop Search
Replies: 10
Views: 1458

Re: Preview for Windows Desktop Search

We are using PDF-XChange Viewer build 2.0.46.0 running on MS Windows XP Professional SP3 and Internet Explorer 8.0 We are able to see the PDF Preview in Windows Search 4.0 ONLY IF the "Display in Browser" option is enabled. As we would normally want links to PDF files to open outside the browser, we...
by mantao
Fri Feb 12, 2010 1:03 am
Forum: PDF-XChange Viewer (End Users)
Topic: Outlook 2007 Preview Handler Needs Addtional Features
Replies: 8
Views: 2422

Re: Outlook 2007 Preview Handler Needs Addtional Features

Thanks Ivan - worked like a charm ... just needed to change the path to point to "Program Files".

Jaragorn - you might need to run the command prompt as "administrator", in order to get the DLL file to be successfully registered.
by mantao
Wed Feb 10, 2010 2:14 am
Forum: PDF-XChange Viewer (End Users)
Topic: Outlook 2007 Preview Handler Needs Addtional Features
Replies: 8
Views: 2422

Re: Outlook 2007 Preview Handler Needs Addtional Features

We have been using PDF-XChange Viewer for a while now ... having migrated from Adobe Acrobat Reader and Foxit Reader. Our current installation is PDF-XChange Viewer build 2.0.46.0 running on MS Windows XP Professional SP3, and installed using the MSI with shell extensions selected. From the above th...
by mantao
Fri Aug 14, 2009 1:41 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Additional measuring tools
Replies: 11
Views: 3054

Re: Additional measuring tools

Unfortunately, so far there has been no response or feedback.

Would appreciate a reply as to whether this is possible from Tracker.

Mark
by mantao
Fri Aug 14, 2009 1:38 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Cascade and Tile option
Replies: 7
Views: 1073

Re: Cascade and Tile option

Thanks Stefan for your prompt reply as well as the quick response from the team.

Keep up the good work - you guys have a splendid product.

Mark
by mantao
Wed Aug 12, 2009 6:36 am
Forum: PDF-XChange Viewer (End Users)
Topic: Cascade and Tile option
Replies: 7
Views: 1073

Re: Cascade and Tile option

We are using PDF-XChange Viewer Version 2.0 Build 42.2, and although tile / cascade appears to be working as expected, when the Tabbed Documents option is disabled ... the Option Bar appears to remain active in ALL the open windows. For example clicking on the Next Page in the Option Bar of an inact...
by mantao
Thu Feb 19, 2009 5:44 am
Forum: PDF-XChange Viewer (End Users)
Topic: Sticky Note Tool
Replies: 2
Views: 672

Sticky Note Tool

Have downloaded and installed PDF-XChange PDF Viewer Version 2.0 (Build 41.1) having upgraded from RC1

Notice that I can no longer access the properties dialogue box for "nested" sticky notes. Refer attached snapshot.
by mantao
Thu Feb 05, 2009 2:11 am
Forum: PDF-XChange Viewer (End Users)
Topic: Images have white horizontal line
Replies: 13
Views: 1490

Re: Images have white horizontal line

Hi Ivan, Have just downloaded and installed PDF-XChange Viewer Version 2.0 Build 41 RC1, and confirm that the horizontal white lines issue previously observed within images, appears to have been resolved. Excellent job - thanks and keep up the great work. You may however wish to note that the horizo...
by mantao
Thu Dec 18, 2008 7:46 am
Forum: PDF-XChange Viewer (End Users)
Topic: Additional measuring tools
Replies: 11
Views: 3054

Re: Additional measuring tools

Is there a way in which we can change the precision (decimal place accuracy) of the measuring tools - they appear to default to two decimal places.

Mark
by mantao
Thu Nov 27, 2008 4:11 am
Forum: PDF-XChange Viewer (End Users)
Topic: Images have white horizontal line
Replies: 13
Views: 1490

Re: Images have white horizontal line

Would appreciate if someone from Tracker Software can acknowledge if this issue persists, or if the same has been resolved and is a specific installation problem.

Mark
by mantao
Thu Nov 20, 2008 1:25 am
Forum: PDF-XChange Viewer (End Users)
Topic: Images have white horizontal line
Replies: 13
Views: 1490

Re: Images have white horizontal line

Wondering if this issue has been resolved, as I'm encountering a similar problem when using PDF-XChange Viewer Version 2.0 Build 40.5 Turning off any or all of the "smoothing" options under rendering has not beneficial impact. Attached herewith is a sample file that exhibits the problem. The file di...