Search found 706 matches

by Lzcat - Tracker Supp
Fri Sep 20, 2019 6:17 am
Forum: PDF-XChange Editor
Topic: Resize a path changes outline
Replies: 5
Views: 235

Re: Resize a path changes outline

Hello Puffolino. Looks like you need a bit more detailed explanation. In PDF all elements may be transformed using affine matrix (simply saying it is combination of scaling, skewing and rotation). If you are using non-proportional scaling (as in your example) everything will be distorted - in case o...
by Lzcat - Tracker Supp
Thu May 16, 2019 7:08 am
Forum: PDF-XChange Editor
Topic: Causes of - errors detected in the XREF table
Replies: 6
Views: 1857

Re: Causes of - errors detected in the XREF table

Hi dalacor. Problem is very simple - XRef stream has incorrect /Index entry. /Index[0 185]/Size 186 File has only one XRef section, which describe all objects in file, so this entry is optional. /Size entry is correct, since document has objects with maximum number 185, but /Index entry say that it ...
by Lzcat - Tracker Supp
Thu Oct 04, 2018 3:12 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: GetPagesCount Error
Replies: 5
Views: 2797

Re: GetPagesCount Error

Hi Igor. Yes, this file contains exactly same error - Incorrect XRef table . xref 1 19 0000000000 65535 f 0000000009 00000 n 0000450623 00000 n 0000450720 00000 n 0002714178 00000 n 0000450907 00000 n 0000984635 00000 n 0000984732 00000 n 0000984919 00000 n 0001503370 00000 n 0001503467 00000 n 0001...
by Lzcat - Tracker Supp
Thu May 31, 2018 5:54 am
Forum: PDF-XChange Editor SDK
Topic: Gradient fill
Replies: 5
Views: 689

Re: Gradient fill

Hi Yury. There is two issues - one with file, and second with Editor rendering. Regarding to file - it does not contain any gradient , it contain a lot of filled rectangles with different colors. I don't know how you create it, but CoreAPI support native gradients in PDF, which looks much better in ...
by Lzcat - Tracker Supp
Wed May 30, 2018 5:51 am
Forum: PDF-XChange Editor
Topic: how to fillable pdf?
Replies: 27
Views: 1825

Re: how to fillable pdf?

Hi guys. Older build have described problem with font is Adobe, and once field was created it will have that problem until field font is changed in current build . Can you confirm that current (325.1) build has same problem? This mean that field added in file created in current build will have same ...
by Lzcat - Tracker Supp
Tue Apr 17, 2018 1:43 pm
Forum: PDF-XChange Core API SDK
Topic: Stroke/Outline issue with ShowTextBlock
Replies: 7
Views: 948

Re: Stroke/Outline issue with ShowTextBlock

Hi Wayne. You have specified font size 10 pt, and stroke width 1 pt, so you result is exactly as expected. When you using autosize you enlarging text with stroke, not just text, as you saw before (because autosize does not change font size, but change matrix that affect everything). When using Strok...
by Lzcat - Tracker Supp
Wed Feb 07, 2018 7:18 am
Forum: PDF-XChange Editor
Topic: Questions about File Size
Replies: 29
Views: 2159

Re: Questions about File Size

I too always scratch my head with how the Editor handles file sizes, I've basically just written it off as being completely broken. For example, I have a 50MB PDF, I go into "resize pages" and change the paper size to "10%" of the original size, now they are very tiny.... I save it and the PDF is s...
by Lzcat - Tracker Supp
Mon Feb 05, 2018 7:32 am
Forum: PDF-XChange Editor
Topic: Questions about File Size
Replies: 29
Views: 2159

Re: Questions about File Size

Hi Sepp.
Yes, please provide your file. Attach it here or if it is confidential - please sent to support@tracker-software.com with link to this topic in message body.
by Lzcat - Tracker Supp
Sun Feb 04, 2018 8:08 pm
Forum: PDF-XChange Editor
Topic: Questions about File Size
Replies: 29
Views: 2159

Re: Questions about File Size

Hi Sepp.
Does your file contain digital signature?
If not - please make sure you turned off incremental updates.
HTH.
by Lzcat - Tracker Supp
Fri Feb 02, 2018 6:57 am
Forum: PDF-XChange Editor
Topic: "Cannot extract the embedded font Error" in Adobe Reader
Replies: 6
Views: 652

Re: "Cannot extract the embedded font Error" in Adobe Reader

Hi David. Which tools and source files did you used to create that file? Regarding problem font - it was not embedded by us, so it must came from external file. So there is two possibilities: 1. Font was already broken (in source file), and in this case we can do nothing. 2. Original font was good, ...
by Lzcat - Tracker Supp
Thu Dec 28, 2017 5:52 pm
Forum: PDF-XChange Editor
Topic: Search Speed in PDF-XChange Editor
Replies: 45
Views: 7133

Re: Search Speed in PDF-XChange Editor

Hi Peter. a) Does "last moment of usage" refer to the specific document or to the Editor as a whole? A bit weird question ... Each cached object must have its own time mark, otherwise editor will be not able to handle large documents. So actual cache is a lot of different objects, each with its own ...
by Lzcat - Tracker Supp
Thu Dec 28, 2017 9:46 am
Forum: PDF-XChange Editor
Topic: Search Speed in PDF-XChange Editor
Replies: 45
Views: 7133

Re: Search Speed in PDF-XChange Editor

Hi Peter. Does this apply also when choosing the option "Maximum" for "Maximum lifespan of the cached data that is not being used"? This apply no matter which lifetime is set. Looks like I need explain more. We release cached data when one of two conditions occur: 1. It was last time used more then ...
by Lzcat - Tracker Supp
Wed Dec 27, 2017 11:11 am
Forum: PDF-XChange Editor
Topic: Search Speed in PDF-XChange Editor
Replies: 45
Views: 7133

Re: Search Speed in PDF-XChange Editor

Hi Timur. If you say that opening the same (big) unchanged document over and over again is a special usage case, then I see your point. No disk caching for search results then. Yes, this is special usage case. I don't know which document you are using and for what purposes. As for me search working ...
by Lzcat - Tracker Supp
Tue Dec 26, 2017 2:43 pm
Forum: PDF-XChange Editor
Topic: Search Speed in PDF-XChange Editor
Replies: 45
Views: 7133

Re: Search Speed in PDF-XChange Editor

Hi Timur. Looks you are making stress testing, but not real work. Caching and cleaning mechanism works not as you expect, and it will not work as you expect until you write it yourself (and even this will not guarantee that it will work as you need). I may explain what and how is cached, but I'm not...
by Lzcat - Tracker Supp
Tue Dec 26, 2017 8:30 am
Forum: PDF-XChange Editor
Topic: Search Speed in PDF-XChange Editor
Replies: 45
Views: 7133

Re: Search Speed in PDF-XChange Editor

Hi Timur. The cache clearing process is rather aggressive, though. I see cache drops of several GB once the cache is filled. 10% to 20% should suffice, should it not? Looking per your graph - looks like you close some documents, and we release all cached data for it. Other possibility - you simply f...
by Lzcat - Tracker Supp
Tue Nov 14, 2017 6:46 am
Forum: PDF-XChange Editor SDK
Topic: How to unencrypt a document before merging?
Replies: 4
Views: 481

Re: How to unencrypt a document before merging?

Hi docu-track99. There was a bug in old SDK which will allow you to do everything you want even your password does not grant needed permissions, and you have successfully used it. We fixed this in new SDK, and all we can offer at the moment is a way to ask for owner (change permissions) password. To...
by Lzcat - Tracker Supp
Tue Oct 24, 2017 5:22 am
Forum: PDF-XChange Core API SDK
Topic: PXC_Document::WriteToFile access violation
Replies: 12
Views: 1599

Re: PXC_Document::WriteToFile access violation

Hi jadsonbr.
So all errors gone, 83FF0020 too?
by Lzcat - Tracker Supp
Mon Oct 23, 2017 3:25 pm
Forum: PDF-XChange Core API SDK
Topic: PXC_Document::WriteToFile access violation
Replies: 12
Views: 1599

Re: PXC_Document::WriteToFile access violation

Error: floating point invalid operation at 0x6806606b This is known Delphi issue with changing floating point stings. Please Add following code to your project procedure VerifyFPControlWord; var FPUCW: Word; begin FPUCW := Get8087CW(); if ( FPUCW <> $027F ) then Set8087CW( $027F ); end; And call Ve...
by Lzcat - Tracker Supp
Mon Oct 23, 2017 1:48 pm
Forum: PDF-XChange Core API SDK
Topic: PXC_Document::WriteToFile access violation
Replies: 12
Views: 1599

Re: PXC_Document::WriteToFile access violation

Hi jadsonbr.
0. Which build are you using and which error did you get?
1. Do you save files with same name or different?
2. Can we see a code reproducing problem?
by Lzcat - Tracker Supp
Fri Oct 20, 2017 5:49 am
Forum: PDF-XChange Core API SDK
Topic: PXC_Document::WriteToFile access violation
Replies: 12
Views: 1599

Re: PXC_Document::WriteToFile access violation

jadsonbr wrote:I'm getting the same error too.
And using same environment and code? :D
by Lzcat - Tracker Supp
Thu Oct 19, 2017 2:16 pm
Forum: PDF-XChange Core API SDK
Topic: PXC_Document::WriteToFile access violation
Replies: 12
Views: 1599

Re: PXC_Document::WriteToFile access violation

Hi Richard.
Do you saving files with different names or name is always same?
Also, why are you using 32-bit code on 64-bit OS?
by Lzcat - Tracker Supp
Thu Oct 19, 2017 6:11 am
Forum: PDF-XChange Core API SDK
Topic: PXC_Document::WriteToFile access violation
Replies: 12
Views: 1599

Re: PXC_Document::WriteToFile access violation

Hi Richard. We moved your topic to the correct forum. Can you clarify what are you expecting - crash or error? If error - you can figure issue urself, see IAUX_Inst::FormatHRESULT . For your case "83ff0020" means " The process cannot access the file because it is being used by another process. ". Al...
by Lzcat - Tracker Supp
Fri Oct 06, 2017 8:15 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXCp_InsertPagesTo file size
Replies: 3
Views: 1737

Re: PXCp_InsertPagesTo file size

Hi scoberry. Problem is with your file - it contains a lot of images, and all of them are listed as used on each page (when in fact - not). Unfortunately old library does not handle this case and copy all listed resources, and this will be not changed. You can try use Low-Level API to remove not nee...
by Lzcat - Tracker Supp
Thu Sep 21, 2017 5:51 am
Forum: PDF-XChange Editor
Topic: Feature Request: File Size Estimate.
Replies: 5
Views: 739

Re: Feature Request: File Size Estimate.

Hi Special. Unfortunately there is no easy way to estimate PDF file size - we must perform optimization to see expected result, therefore estimation will be very time consuming. If we will run such estimation in background - file will be optimized many times plus one (estimation for each change + op...
by Lzcat - Tracker Supp
Tue Sep 12, 2017 10:54 am
Forum: PDF-XChange Editor
Topic: Multi-threaded image rendering
Replies: 39
Views: 4118

Re: Multi-threaded image rendering

Hi Timur. Which books have you read about multithreading? Do you know how multithreading in windows works? If not - please read some technical documentation or books (for example this ). We do not set threads or process affinity (as in most cases this does not give significant performance boost and ...
by Lzcat - Tracker Supp
Thu Sep 07, 2017 6:04 am
Forum: PDF-XChange Editor
Topic: Multi-threaded image rendering
Replies: 39
Views: 4118

Re: Multi-threaded image rendering

Could Editor's own functions be made multi-threaded, though?! Like the deletion of all shapes or images that currently only runs on a single thread? Hi Timur. In most cases data modification must be done in one thread to keep data integrity. In some cases data can be split into parts which can be p...
by Lzcat - Tracker Supp
Tue Sep 05, 2017 10:14 am
Forum: PDF-XChange Editor
Topic: Memory + Disk cache issues
Replies: 54
Views: 5121

Re: Memory + Disk cache issues

The whole discussion would not have come up if the memory cache wasn't bugged to the point where it flushed every 30-120 seconds. So please pause discussion until next build is released - it should fix cache behavior. I don't know whether decoding or rendering takes longer (I suspect the latter, es...
by Lzcat - Tracker Supp
Fri Sep 01, 2017 3:15 pm
Forum: PDF-XChange Editor
Topic: Memory + Disk cache issues
Replies: 54
Views: 5121

Re: Memory + Disk cache issues

Hi Timur. Have you ever read about windows functions such as CreateFileMapping , MapViewOfFile and so on? Please note that there is a lot of technical information related to this, and not all things are so obvious as you think. If you are using File mapping windows case is not used at all, and data ...
by Lzcat - Tracker Supp
Fri Sep 01, 2017 11:19 am
Forum: PDF-XChange Editor
Topic: Memory + Disk cache issues
Replies: 54
Views: 5121

Re: Memory + Disk cache issues

Hi Timur. Thanks for the information. So %temp%\PDFXeditor is the correct path then? I wonder why this is written to by the System process instead of the Editor process? You may ask Windows developers why they did this. For disk cache we use File mapping mechanism (because it is works fast and almos...
by Lzcat - Tracker Supp
Fri Jul 28, 2017 1:16 pm
Forum: PDF-XChange Editor
Topic: Memory + Disk cache issues
Replies: 54
Views: 5121

Re: Memory + Disk cache issues

Hi Timur. It seems that Editor makes no use of its disc cache whatsoever! While it keeps writing to its cache directory (temp\PDFXedit) there are no read operations happening. One could suspect that all disc cache data is still present in Windows ram-cache, but because of bug no. 2 (below) I am quit...
by Lzcat - Tracker Supp
Fri Jul 28, 2017 6:25 am
Forum: PDF-XChange Editor
Topic: Define key for a signature from "Signatures and Initials"
Replies: 24
Views: 2216

Re: Define key for a signature from "Signatures and Initials"

Hi riuy. Looks like you do not fully understand how signatures works. In PDF you cannot sign a part of it, you can sign only entire file, and file must be saved after that. If you sign document several times, but only last signature will say that file was not modified, all previous will say that fil...
by Lzcat - Tracker Supp
Fri Jul 21, 2017 3:38 pm
Forum: PDF-XChange Editor
Topic: Request: Edit Image > Save as JPEGs (not PNGs)
Replies: 7
Views: 934

Re: Request: Edit Image > Save as JPEGs (not PNGs)

Why can't you support both? When extracting there is no reason to support JPEG because it is a lossy format and does not support transparency, which is required. No one would like to try and edit a table or diagram only to find it distorted by JPEG compression! Nor would it be pleasant to try and e...
by Lzcat - Tracker Supp
Tue Jun 20, 2017 6:29 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to detect/skip empty scanned pages?
Replies: 4
Views: 1917

Re: How to detect/skip empty scanned pages?

Hi Dorwol. If you are using "Image-XChange SDK 4" you have full control over image (before placing it to pdf file). You can examine image data using IMG_PageLockBlock / IMG_PageLockBlock if you need some custom logic. For simple case (if you scanner produce clean white images) you may use IMG_PageCo...
by Lzcat - Tracker Supp
Thu Jun 08, 2017 10:21 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to detect/skip empty scanned pages?
Replies: 4
Views: 1917

Re: How to detect/skip empty scanned pages?

Hi Dorwol.
Can you be more specific?
We will need what SDKs you are using and on which step you need to detect this.
by Lzcat - Tracker Supp
Mon May 29, 2017 6:21 am
Forum: PDF-XChange Viewer (End Users)
Topic: PDF Viewer does not release PDF file handle after close...
Replies: 2
Views: 1184

Re: PDF Viewer does not release PDF file handle after close...

Hi gutberle.
You are not correct about file - if you try to rename file you will be able to do it. Problem is in file open / file save dialogs, they keep last used folder locked. So you have another workaround - open or save file in other folder and previous folder will be unlocked.
HTH.
by Lzcat - Tracker Supp
Mon May 08, 2017 1:06 pm
Forum: PDF-XChange Editor SDK
Topic: HRSULT code
Replies: 8
Views: 859

Re: HRSULT code

Hi HomerWu. The better solution is to use the API to get error descriptions, especially the IAUX_Inst::FormatHRESULT function. We may return system error codes (which we will not describe) or add new error codes (in which cases any list of errors might not get updated in time). Unfortunately most pe...
by Lzcat - Tracker Supp
Fri Apr 14, 2017 5:42 am
Forum: PDF-XChange Editor
Topic: PDF Editor 6.0.321 - Doesn't show math symbols
Replies: 4
Views: 482

Re: PDF Editor 6.0.321 - Doesn't show math symbols

Hello tjohnson2. Installing fonts will not help because created PDF is incorrect, and this is main reason why it does not display correct. Even some of "alternate" PDF viewers display this file correct this is beyond PDF standard and implementing such code in most cases will break compatibility with...
by Lzcat - Tracker Supp
Tue Mar 28, 2017 5:39 pm
Forum: PDF-XChange Editor SDK
Topic: PDF-XChange Editor control issues
Replies: 4
Views: 645

Re: PDF-XChange Editor control issues

Hi bpatel Also we cannot use the 64-bit version of the SDK since our entire application has been implemented for the 32-bit architecture. That's a pity for you. .Net platform has very poor memory management. This is not a big problem for x64 code, but huge for 32-bit one. Even if your PC has a lot o...
by Lzcat - Tracker Supp
Tue Feb 07, 2017 7:07 am
Forum: PDF-XChange Editor SDK
Topic: Highlight tool text not visible
Replies: 8
Views: 955

Re: Highlight tool text not visible

It affects users of ANY PDF creators, including Adobe, so it is weird that this is not already fixed.
by Lzcat - Tracker Supp
Sat Feb 04, 2017 5:29 am
Forum: PDF-XChange Editor SDK
Topic: Highlight tool text not visible
Replies: 8
Views: 955

Re: Highlight tool text not visible

Hi docu-track99. Sorry, but how we can fix problems in Microsoft Reader ? We flatten annotation according to PDF specification (Adobe do flatten same way and result looks exactly same). So if some reader cannot display such files properly why do you want us to fix this? At the moment you have two op...
by Lzcat - Tracker Supp
Mon Jan 30, 2017 6:52 am
Forum: PDF-XChange Editor
Topic: PFD-XChange Editor and literal url links metadata
Replies: 7
Views: 717

Re: PFD-XChange Editor and literal url links metadata

Hi Jhn. FYI: I've sent **.RTF** documents from within the PDF-XChange Editor to the PDF printer; I do NOT print PDF to PDF. You are wrong - at the moment when you open RTF document in editor is already converted to PDF. Why you din not save it, but print it? If you need PRINT (not convert) RTF to PD...
by Lzcat - Tracker Supp
Wed Jan 25, 2017 7:59 am
Forum: PDF-XChange Editor
Topic: PDF to MS Word document problems
Replies: 11
Views: 1086

Re: PDF to MS Word document problems

Hi Ralf.
Problem is with Office version - we support only MS Word 2010 and higher since MS Word 2007 has some serious limitations in docx support.
HTH
by Lzcat - Tracker Supp
Fri Nov 18, 2016 7:33 am
Forum: PDF-XChange Editor SDK
Topic: IPXC_Document.WriteToFile Memory issue SOLVED
Replies: 18
Views: 1436

Re: IPXC_Document.WriteToFile Memory issue SOLVED

Hi Jeff. and more importantly it would return to the initial 22,000K after the save test completes and the PDF doc is closed Unfortunately this will never happen because during opening documents editor use some more memory and will not release all of it - some common data will stay in memory. Howeve...
by Lzcat - Tracker Supp
Thu Nov 10, 2016 6:43 am
Forum: PDF-XChange Core API SDK
Topic: ContentItem.Text_GetData[2|SA]()
Replies: 1
Views: 670

Re: ContentItem.Text_GetData[2|SA]()

Hi JesseH. Actually text in PDF files stored as multibyte :!: strings, and how to interpret that data depends on which font is used. You are trying to get text using low level functions and therefore receiving raw data, which must be than translated to real Unicoddes. for now you have two options: 1...
by Lzcat - Tracker Supp
Wed Oct 05, 2016 6:14 am
Forum: PDF-XChange Editor
Topic: The I/O writing to disk is unacceptable.
Replies: 15
Views: 1390

Re: The I/O writing to disk is unacceptable.

Hi Special.
This is because Editor by default use disk cache for images. You may turn this off in settings in Performance tab, as shown in attached screenshot.
HTH.
by Lzcat - Tracker Supp
Tue Sep 20, 2016 5:34 am
Forum: PDF-XChange Editor SDK
Topic: DrawToIXCPage
Replies: 11
Views: 1165

Re: DrawToIXCPage

Hi Jeff.
Have you any timings? Also, which files are you using for testing and which settings?
There should be no slowdown in new code, so looks like something else is changed too.
by Lzcat - Tracker Supp
Thu Jul 28, 2016 3:52 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Unable to read \Annots to get file attachment from page
Replies: 5
Views: 2399

Re: Unable to read \Annots to get file attachment from page

if PXCp_ObjectGetDictionary returns 0 for dictionary ref then call PXCp_ObjectGetBody? You asking why PXCp_ObjectGetDictionary return 0 when object does not contain dictionary? It was not good design in old SDK which is no longer developed, so this behavior will be not changed. But you always can u...
by Lzcat - Tracker Supp
Thu Jul 28, 2016 1:57 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Unable to read \Annots to get file attachment from page
Replies: 5
Views: 2399

Re: Unable to read \Annots to get file attachment from page

i would agree but tracker says it is object result =XcPro40Defs.PXCp_VariantGetType(variant, out nefvType); nefvType = PVT_OBJREF not PVT_ARRAY Sure, because in your case Annots array is indirect variant. so have to do XcPro40Defs.PXCp_VariantGetObject(variant, out pxcObject); and there is no PXCp_...
by Lzcat - Tracker Supp
Thu Jul 28, 2016 11:13 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Unable to read \Annots to get file attachment from page
Replies: 5
Views: 2399

Re: Unable to read \Annots to get file attachment from page

Hi.
You should take a closer look at PDF specification when using low-level API - Annots is array, not dictionary.
HTH.
by Lzcat - Tracker Supp
Wed Jul 20, 2016 2:23 pm
Forum: PDF-XChange Core API SDK
Topic: Core API SDK SOLVED
Replies: 43
Views: 6691

Re: Core API SDK SOLVED

Hi Yuri.
We need emf files for both cases.
And you can attach any type of file to post if you archive it using zip/rar/7z format.