Search found 5 matches

by gregc
Tue Jul 30, 2019 1:21 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Memory Exception - 64 bit
Replies: 8
Views: 253

Re: Memory Exception - 64 bit

Hi Roman, I have a sample that I have attached that exhibits the behavior. Please let me know what you find. Thank you.
by gregc
Fri Jul 19, 2019 2:09 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Memory Exception - 64 bit
Replies: 8
Views: 253

Re: Memory Exception - 64 bit

Thank you. Using that EditBin command does make the sample I have work in 64-bit mode, but doesn't setting those values essentially make the 64-bit process operate much like a 32-bit process in the way of potential memory consumption (or lack thereof)? Also, was that the suggested resolution to the ...
by gregc
Tue Jul 16, 2019 2:11 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Memory Exception - 64 bit
Replies: 8
Views: 253

Re: Memory Exception - 64 bit

Thank you Stefan. Like I mentioned before, the code runs fine on the old Windows Server 2008, but not on the new Windows Server 2016.
by gregc
Mon Jul 15, 2019 12:46 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Memory Exception - 64 bit
Replies: 8
Views: 253

Re: Memory Exception - 64 bit

I was directed to this forum by the official support team so I am a little confused as to why I wouldn't at least receive some type of response. Is there a way to escalate the issue? Thank you.
by gregc
Wed Jul 03, 2019 7:04 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Memory Exception - 64 bit
Replies: 8
Views: 253

Memory Exception - 64 bit

We are using the PDF Tools SDK 4 and have been for years now in production code in 64 bit. We have since migrated the application to a new server OS, Windows 2016 server, and now running it in the 64 bit process does not work properly. It worked properly in the 64 bit mode on the old Windows Server ...