Hi Evie,
Welcome to our forum.
Can you provide us with a copy of the stamp file you created, if possible?
Regards.
Search found 1778 matches
- Tue Mar 19, 2024 7:54 am
- Forum: PDF-XChange Editor
- Topic: SharePoint Add-In retirement SOLVED
- Replies: 4
- Views: 2543
- Tue Mar 19, 2024 7:53 am
- Forum: PDF-XChange Editor
- Topic: Dynamic stamp file name
- Replies: 13
- Views: 173
- Mon Mar 18, 2024 12:41 pm
- Forum: PDF-XChange Editor
- Topic: When specifying a font in the font drop-down list by keyboard input, the font may not be changed as intended
- Replies: 3
- Views: 140
Re: When specifying a font in the font drop-down list by keyboard input, the font may not be changed as intended
Hello rakunavi,
Thank you for the detailed problem report.
I was able to reproduce this behavior on my end so I forwarded your report to our developers for further investigation.
When the problem is resolved we will notify you.
Regards.
Thank you for the detailed problem report.
I was able to reproduce this behavior on my end so I forwarded your report to our developers for further investigation.
When the problem is resolved we will notify you.
Regards.
- Mon Mar 18, 2024 12:35 pm
- Forum: PDF-XChange Print Drivers
- Topic: PROBLEME DES COULEURS LORS DE L'IMPRESSION
- Replies: 14
- Views: 229
Re: PROBLEME DES COULEURS LORS DE L'IMPRESSION
Hello Colin, Please go to this folder: C:\Windows\System32\spool\drivers\color\ ...and temporally move all of the colour profiles you see there ( all the ICM and ICC files) to some folder. The system will not allow you to move all of them but this is OK. Just move the ones you can. Then please resta...
- Thu Mar 14, 2024 8:14 am
- Forum: PDF-XChange Editor
- Topic: Always Save on Exit SOLVED
- Replies: 5
- Views: 1568
Re: Always Save on Exit SOLVED
Hello PandaPictures,
This depends on the settings you have chosen in this menu:
To access the recovery copies please select this option:
Regards.
This depends on the settings you have chosen in this menu:
To access the recovery copies please select this option:
Regards.
- Fri Mar 08, 2024 9:15 am
- Forum: PDF-XChange Editor
- Topic: Start numbering does not work with "Build Table of Contents"
- Replies: 3
- Views: 159
Re: Start numbering does not work with "Build Table of Contents"
Hello Pager,
Could you please send us one of the files you are having this issue with as well as a screenshot of the settings you are using?
You may send them to our support email:support@pdf-xchange.com
Regards.
Could you please send us one of the files you are having this issue with as well as a screenshot of the settings you are using?
You may send them to our support email:support@pdf-xchange.com
Regards.
- Tue Mar 05, 2024 8:03 am
- Forum: PDF-XChange Editor
- Topic: Sharepoint functionality when opening a file via Windows Explorer
- Replies: 1
- Views: 81
Re: Sharepoint functionality when opening a file via Windows Explorer
Hello VWDR, Welcome to our Forum. If the file is located in the installed OneDrive app, the PDF Editor will see it as a local file and open it as such. We do have a SharePoint browser add-on that can help open PDF files, located in your SharePoint online, directly into the PDF Editor: https://help.p...
- Thu Feb 29, 2024 8:25 am
- Forum: PDF-XChange Editor SDK
- Topic: PXV_DocCloseFlags in e.document.beforeClose SOLVED
- Replies: 5
- Views: 1764
- Thu Feb 29, 2024 8:24 am
- Forum: PDF-XChange Editor SDK
- Topic: op.bookmarks.autoGenerateFromText / Root.Options.PresetID / load presets from file ? SOLVED
- Replies: 5
- Views: 8324
- Wed Feb 28, 2024 10:59 am
- Forum: PDF-XChange Editor
- Topic: Moving objects vertically or horizontally
- Replies: 4
- Views: 79
Re: Moving objects vertically or horizontally
Hello Hakar99,
Welcome to our Forum.
The Shift key is used while drawing and it does not work for moving.
To set an exact position please use this tool:
Regards.
Welcome to our Forum.
The Shift key is used while drawing and it does not work for moving.
To set an exact position please use this tool:
Regards.
- Tue Feb 20, 2024 8:43 am
- Forum: PDF-XChange Editor
- Topic: Errors detected in xref table
- Replies: 3
- Views: 124
Re: Errors detected in xref table
Hello bilbopdf,
Can you send us one of the problematic files to: support@pdf-xchange.com so we can check what exactly the problem is?
Regards.
Can you send us one of the problematic files to: support@pdf-xchange.com so we can check what exactly the problem is?
Regards.
- Tue Feb 20, 2024 8:39 am
- Forum: PDF-XChange Editor
- Topic: PrtSc key - snipping tool
- Replies: 7
- Views: 165
Re: PrtSc key - snipping tool
Hi Evaneaston,
Does this mean it is working properly now?
Regards.
Does this mean it is working properly now?
Regards.
- Tue Jan 30, 2024 1:50 pm
- Forum: PDF-XChange (End Users FR)
- Topic: [Feature Request]Move Page funtion with Drag‘n Drop
- Replies: 1
- Views: 73
- Tue Jan 30, 2024 8:51 am
- Forum: PDF-XChange Editor
- Topic: I've been looking for a way to add annotations to a PDF where the annotations is saved to a separate file
- Replies: 1
- Views: 65
Re: I've been looking for a way to add annotations to a PDF where the annotations is saved to a separate file
Hello retunsus,
Welcome to our forum.
Your post was mistakenly marked as spam but has now been restored.
I suppose you can achieve this by loading the annotations from an exported annotation file using these tools:
Regards.
Welcome to our forum.
Your post was mistakenly marked as spam but has now been restored.
I suppose you can achieve this by loading the annotations from an exported annotation file using these tools:
Regards.
- Mon Jan 29, 2024 1:34 pm
- Forum: PDF-XChange Viewer (End Users)
- Topic: searchable docs
- Replies: 3
- Views: 314
Re: searchable docs
Hello phones and stuff,
Scanned PDF files are made entirely out of images ( no real text).
To convert them to searchable ones you have to pass them through the OCR tool:
You can do this during the scanning as well:
Regards.
Scanned PDF files are made entirely out of images ( no real text).
To convert them to searchable ones you have to pass them through the OCR tool:
You can do this during the scanning as well:
Regards.
- Thu Jan 25, 2024 1:43 pm
- Forum: PDF-Tools
- Topic: "Tool requested to run is not found" Error Message
- Replies: 14
- Views: 3141
- Thu Jan 25, 2024 1:42 pm
- Forum: PDF-XChange Editor
- Topic: Move things pixel by pixel with Shift+Ctrl+Arrow
- Replies: 5
- Views: 350
- Thu Jan 25, 2024 1:41 pm
- Forum: PDF-XChange Editor
- Topic: mailto: email Adress
- Replies: 11
- Views: 308
Re: mailto: email Adress
Hello Heinz-Huber,
Welcome to our Forum.
Please try the following method:
Regards.
Welcome to our Forum.
Please try the following method:
Regards.
- Thu Jan 18, 2024 8:15 am
- Forum: PDF-XChange Editor
- Topic: Identity Options "Get the information from Active Directory" is grayed out
- Replies: 5
- Views: 111
Re: Identity Options "Get the information from Active Directory" is grayed out
Hello TolisBunso,
Welcome to our Forum.
Could you please tell me whether a server manages your computer?
I'm asking you this because this option is only active when a server manages the computer/account.
Regards.
Welcome to our Forum.
Could you please tell me whether a server manages your computer?
I'm asking you this because this option is only active when a server manages the computer/account.
Regards.
- Thu Jan 18, 2024 7:33 am
- Forum: PDF-XChange Editor
- Topic: Switching to UI to Classic
- Replies: 5
- Views: 122
Re: Switching to UI to Classic
Hello, joshual,
We received the crash dumps. Thank you.
Our developers will take a look and once the issue is identified, we'll get back to you.
Regards.
We received the crash dumps. Thank you.
Our developers will take a look and once the issue is identified, we'll get back to you.
Regards.
- Wed Jan 17, 2024 3:11 pm
- Forum: PDF-XChange Editor
- Topic: Sessions not saving
- Replies: 10
- Views: 335
Re: Sessions not saving
Hello, card trix,
This problem will be fixed in the next build, which will be released within a week.
Please wait until then and report back if everything works as expected.
Regards.
This problem will be fixed in the next build, which will be released within a week.
Please wait until then and report back if everything works as expected.
Regards.
- Wed Jan 17, 2024 2:31 pm
- Forum: PDF-XChange Editor
- Topic: POLYGON LINE with SHIFT KEY
- Replies: 5
- Views: 149
- Wed Jan 17, 2024 2:21 pm
- Forum: PDF-XChange Editor
- Topic: POLYGON LINE with SHIFT KEY
- Replies: 5
- Views: 149
Re: POLYGON LINE with SHIFT KEY
Hello RAMMY,
Welcome to our Forum.
We are aware of this problem.
It will be fixed in our next build, which will be released within a week.
Please wait a while and report back if the issue is gone with the new version.
Regards.
Welcome to our Forum.
We are aware of this problem.
It will be fixed in our next build, which will be released within a week.
Please wait a while and report back if the issue is gone with the new version.
Regards.
- Tue Jan 16, 2024 10:50 am
- Forum: PDF-XChange Editor
- Topic: Sessions in menu disappeared
- Replies: 5
- Views: 119
Re: Sessions in menu disappeared
Hello MedBooster,
You may export/import them by using this option:
..or this one:
The result will be the same with both methods.
Regards.
You may export/import them by using this option:
..or this one:
The result will be the same with both methods.
Regards.
- Wed Jan 10, 2024 2:33 pm
- Forum: PDF-XChange Editor
- Topic: Making the "text indicator" in highlight comments transparent is possible? SOLVED
- Replies: 35
- Views: 6181
- Wed Jan 10, 2024 11:32 am
- Forum: PDF-XChange Editor
- Topic: After updating to build 384, only the date is displayed for each comment in the Comments pane, but not the time SOLVED
- Replies: 8
- Views: 2103
Re: After updating to build 384, only the date is displayed for each comment in the Comments pane, but not the time SOLVED
We received your email.
The problem appears to be somewhere in your settings.
Since I'm not sure which one, I forwarded this case to our developers for further investigation.
I will get back to you once they find the setting that is causing this.
Regards.
The problem appears to be somewhere in your settings.
Since I'm not sure which one, I forwarded this case to our developers for further investigation.
I will get back to you once they find the setting that is causing this.
Regards.
- Wed Jan 10, 2024 10:09 am
- Forum: PDF-XChange Editor
- Topic: Gray displayed and printed as yellow
- Replies: 7
- Views: 402
Re: Gray displayed and printed as yellow
Hello Daniel, Please try to following: Go to this folder: C:\Windows\System32\spool\drivers\color\ ...and temporally move all of the color profiles you see there ( all the ICM and ICC files) to some folder. The system will not allow you to move all of them but this is OK. Just move the ones you can....
- Mon Jan 08, 2024 2:14 pm
- Forum: PDF-XChange Editor
- Topic: Two installs on the same machine
- Replies: 5
- Views: 354
- Mon Jan 08, 2024 2:07 pm
- Forum: PDF-XChange Editor
- Topic: PDF documents showing entirely, or embedded pictures, in light blue colour.
- Replies: 5
- Views: 348
Re: PDF documents showing entirely, or embedded pictures, in light blue colour.
Hello Fred, Welcome to our Forum. I guess that this is a problem caused by one of your system's color profiles. Please try the following: Please go to this folder: C:\Windows\System32\spool\drivers\color\ ...and temporally move all of the color profiles you see there ( all the ICM and ICC files), to...
- Mon Jan 08, 2024 1:50 pm
- Forum: PDF-Tools
- Topic: Diferences between PDF Xchange and PDF-Tools in OCR Converter
- Replies: 7
- Views: 2150
- Mon Jan 08, 2024 9:58 am
- Forum: OCR- For the PDF-XChange Editor and Viewer
- Topic: Odd character spacing after OCR
- Replies: 9
- Views: 571
Re: Odd character spacing after OCR
Hello cakeandcustard74, Welcome to our forum. Could you please send us one of the files you are having this problem with as well as a screenshot of how the entire page looks on your end? Also - please do let us know if you are using the Standard or Enhanced OCR, and which build of the Editor is curr...
- Mon Jan 08, 2024 8:44 am
- Forum: PDF-XChange Editor
- Topic: BUG: Scanner dialog
- Replies: 1
- Views: 339
Re: BUG: Scanner dialog
Hello FelixPDF,
Could you please tell me what version is your PDF Editor?
You can see this info in the PDF Editor's Help -> About menu.
Also, please tell me which type of driver ( TWAIN, WIA) are you using, and the make and model of the scanning devices.
Regards.
Could you please tell me what version is your PDF Editor?
You can see this info in the PDF Editor's Help -> About menu.
Also, please tell me which type of driver ( TWAIN, WIA) are you using, and the make and model of the scanning devices.
Regards.
- Wed Jan 03, 2024 11:03 am
- Forum: PDF-XChange Editor
- Topic: Purchase Information
- Replies: 3
- Views: 475
Re: Purchase Information
Hello telstarius, Welcome to our Forum. As detailed in the PDF-XChange End User License Agreement, you are permitted to use the license on one desktop and either a laptop or tablet - provided that you are the primary user of both devices: https://www.pdf-xchange.com/knowledgebase/530-How-do-I-UseUpd...
- Tue Jan 02, 2024 10:16 am
- Forum: PDF-XChange Editor
- Topic: Find and Replace = Delete, Change or Remove SOLVED
- Replies: 3
- Views: 2673
Re: Find and Replace = Delete, Change or Remove SOLVED
Hello Zardoz2293, Indeed "Find and Redact Text" almost matches the behavior that Find and Replace will have, but the redaction toоl does act differently when comes to removing the initial content, as you already noticed. We know how important this tool is, so we will do our best to impleme...
- Tue Jan 02, 2024 10:04 am
- Forum: PDF-XChange Editor
- Topic: The number of unapplied redactions shown in Document Info Bar is not updated at the same time as the mark is added SOLVED
- Replies: 4
- Views: 3021
Re: The number of unapplied redactions shown in Document Info Bar is not updated at the same time as the mark is added SOLVED
Hello rakunavi,
Regards.
I'm not sure either, so I'll ask our developers about it and let you know when I have an answer.I am not sure if this is the intended behavior or not,
Regards.
- Tue Jan 02, 2024 10:00 am
- Forum: PDF-XChange (End Users FR)
- Topic: Group or ungroup from elements
- Replies: 7
- Views: 3157
Re: Group or ungroup from elements
Hello Ralf_Reddings,
We can't make any promises but our developers are working on adding this feature to the PDF Editor.
We will ask them to prioritize this task.
Regards.
We can't make any promises but our developers are working on adding this feature to the PDF Editor.
We will ask them to prioritize this task.
Regards.
- Tue Jan 02, 2024 9:56 am
- Forum: PDF-XChange Editor
- Topic: A Single Text Box Becomes a Bunch SOLVED
- Replies: 3
- Views: 1862
- Fri Dec 29, 2023 11:43 am
- Forum: PDF-XChange Print Drivers
- Topic: Vertical Japanese is not printed correctly. SOLVED
- Replies: 5
- Views: 6447
Re: Vertical Japanese is not printed correctly. SOLVED
Hello, Welcome to our forum. It looks like something happened to the images you tried to upload to this thread. Can I ask you to upload them again so we can see what the problem is? Also, please tell us what version your PDF editor is. You can see this information in the PDF editor's Help -> About m...
- Fri Dec 29, 2023 8:36 am
- Forum: PDF-XChange Editor
- Topic: Error when setup signatures
- Replies: 1
- Views: 422
Re: Error when setup signatures
Hello beachrough,
The DocuSign has nothing to do with the signatures our PDF Editor creates.
If your initial signature has expired you need to create a new one.
By doing so, you may add the new information.
Regards.
The DocuSign has nothing to do with the signatures our PDF Editor creates.
If your initial signature has expired you need to create a new one.
By doing so, you may add the new information.
Regards.
- Wed Dec 27, 2023 10:13 am
- Forum: PDF-XChange Editor
- Topic: Wrong font with diacritic
- Replies: 5
- Views: 1504
Re: Wrong font with diacritic
Thanks for the input, Willy.
Indeed that is the case.
Regards.
Indeed that is the case.
Regards.
- Wed Dec 27, 2023 7:19 am
- Forum: PDF-XChange Editor
- Topic: Convert to PDF in Excel - Many pages instead of one
- Replies: 8
- Views: 1203
Re: Convert to PDF in Excel - Many pages instead of one
Hello maksimzhang,
Regards.
Yes, an improvement in this area is planned, so please always keep your product up to date.Are there any plans to update this functionality or address this in the future?
Regards.
- Fri Dec 22, 2023 9:24 am
- Forum: PDF-XChange Editor
- Topic: Cannot change the pencil smooth level
- Replies: 4
- Views: 1216
Re: Cannot change the pencil smooth level
Hello lester1027,
Could you please tell us what version is your PDF Editor?
You can see this info in the PDF Editor's Help -> About menu.
Also, please tell me where are you changing the smooth level.
Regards.
Could you please tell us what version is your PDF Editor?
You can see this info in the PDF Editor's Help -> About menu.
Also, please tell me where are you changing the smooth level.
Regards.
- Fri Dec 22, 2023 9:14 am
- Forum: PDF-XChange Editor
- Topic: About the page shown after selecting and deleting a range by Click and Shift+Click in the Thumbnails pane
- Replies: 3
- Views: 1671
- Thu Dec 21, 2023 2:00 pm
- Forum: PDF-XChange Editor
- Topic: About the page shown after selecting and deleting a range by Click and Shift+Click in the Thumbnails pane
- Replies: 3
- Views: 1671
Re: About the page shown after selecting and deleting a range by Click and Shift+Click in the Thumbnails pane
Hello rakunavi,
Thank you for you for noticing this.
I'm not sure if this is a bug or just unwanted behavior but I will ask our developers to have a look at this.
We will get back to you when they offer some explanation.
Regards.
Thank you for you for noticing this.
I'm not sure if this is a bug or just unwanted behavior but I will ask our developers to have a look at this.
We will get back to you when they offer some explanation.
Regards.
- Mon Dec 18, 2023 9:50 am
- Forum: PDF-XChange Editor
- Topic: [Feature request] Add "Move file" function to the file tab
- Replies: 7
- Views: 5046
- Mon Dec 11, 2023 3:51 pm
- Forum: PDF-XChange Editor
- Topic: How do i enable these lines ?
- Replies: 3
- Views: 3232
- Mon Dec 11, 2023 2:19 pm
- Forum: PDF-XChange Editor
- Topic: How do i enable these lines ?
- Replies: 3
- Views: 3232
Re: How do i enable these lines ?
Hello xd003, That indeed looks like a useful feature but unfortunately at the moment, we don't have it in our PDF Editor. However, I will create a Feature Request ticket in our internal ticket system. I can not make promises as to whether this would be approved or when it could be implemented, as th...
- Mon Dec 11, 2023 9:23 am
- Forum: PDF-XChange Editor
- Topic: Stamp files disappearing
- Replies: 19
- Views: 11411
Re: Stamp files disappearing
Hello UeliF,
Please go to this folder:
C:\Users\YOUR USER NAME\AppData\Roaming\Tracker Software\PDFXEditor\3.0\Stamps\
...and check if they are not renamed to something like this - file_name.BAK
If they are, please rename them back to file_name.PDF
Regards.
Please go to this folder:
C:\Users\YOUR USER NAME\AppData\Roaming\Tracker Software\PDFXEditor\3.0\Stamps\
...and check if they are not renamed to something like this - file_name.BAK
If they are, please rename them back to file_name.PDF
Regards.
- Fri Dec 08, 2023 8:34 am
- Forum: PDF-XChange Editor
- Topic: How to sign document without certificate SOLVED
- Replies: 9
- Views: 12868
Re: How to sign document without certificate SOLVED
Hello WhenWinter,
Could you please send us an example file that indicates this problem?
Please also tell me what version is your PDF Editor?
You can see this info in the PDF Editor's Help -> About menu.
Regards.
Could you please send us an example file that indicates this problem?
Please also tell me what version is your PDF Editor?
You can see this info in the PDF Editor's Help -> About menu.
Regards.
- Fri Dec 08, 2023 7:13 am
- Forum: PDF-XChange Editor
- Topic: 3D-Print
- Replies: 5
- Views: 5037
Re: 3D-Print
The good news is that the fix will be available in the next build.
Regards.
Regards.