PDF XChange Forum

Hello Daniel,

Thank you for the file provided.

I was able to reproduce the problem with this file, so I asked our developers to take a look at this case and offer a solution.

I will get back to you when they respond.

Regards.

Hello Daniel, With all the tests I made the result is always the correct one. Links to the attachments were created, in all files. Could you please ask your colleague, to send us one example email message, that indicates this problem, saved as an MSG file, as well as its converted copy, to: support@...

Hello Davide78,

The printer driver does not have the option to exclude elements from the website but the browser itself does have some:

: image.png (3.82 KiB) Viewed 454 times

From there, I'm afraid you'll have to use the PDF editor itself to remove the remaining unwanted content.

Regards.

Hello Elastik,

Thank you for the clarification.

It seems that I misunderstood this part "..select all text and reduct it in one step" of your post.

In this case, you may use the Find and Redact feature:

Regards.

Hello micha762, Thank you for your suggestion. I made a Feature Request ticket in our internal ticket system: #6859: FR: Adding the ability to print out the grids and guides However, I can not make promises as to whether this would be approved or when it could be implemented, as this is up to our de...

Hello MalibuJoel,

We will keep you posted on any progress.

Regards.

Hello Elastik,

Please try the following and see if it helps:

Regards.

Hi all,

Thanks for the input Willy.

It definitely sounds like it.

If we can have an example file, we could see if this is indeed the case.

Regards.

Hello Willy,

Thank you for the above input.

That is correct, such a feature does exist but when it is finalized it will become part of the main tools.

Regards.

Thanks for the input, FringePhil.

Thank you all for the feedback.

Hi Evie,

Welcome to our forum.

Can you provide us with a copy of the stamp file you created, if possible?

Regards.

Hello rakunavi,

Thank you for the detailed problem report.

I was able to reproduce this behavior on my end so I forwarded your report to our developers for further investigation.

When the problem is resolved we will notify you.

Regards.

Hello Colin, Please go to this folder: C:\Windows\System32\spool\drivers\color\ ...and temporally move all of the colour profiles you see there ( all the ICM and ICC files) to some folder. The system will not allow you to move all of them but this is OK. Just move the ones you can. Then please resta...

Hello PandaPictures,

This depends on the settings you have chosen in this menu:

To access the recovery copies please select this option:

Regards.

Hello Pager,

Could you please send us one of the files you are having this issue with as well as a screenshot of the settings you are using?

You may send them to our support email:support@pdf-xchange.com

Regards.

Hello VWDR, Welcome to our Forum. If the file is located in the installed OneDrive app, the PDF Editor will see it as a local file and open it as such. We do have a SharePoint browser add-on that can help open PDF files, located in your SharePoint online, directly into the PDF Editor: https://help.p...

Hello Hakar99,

Welcome to our Forum.

The Shift key is used while drawing and it does not work for moving.

To set an exact position please use this tool:

Regards.

Hello bilbopdf,

Can you send us one of the problematic files to: support@pdf-xchange.com so we can check what exactly the problem is?

Regards.

Hi Evaneaston,

Does this mean it is working properly now?

Regards.

Hello retunsus,

Welcome to our forum.

Your post was mistakenly marked as spam but has now been restored.

I suppose you can achieve this by loading the annotations from an exported annotation file using these tools:

Regards.

Hello phones and stuff,

Scanned PDF files are made entirely out of images ( no real text).

To convert them to searchable ones you have to pass them through the OCR tool:

You can do this during the scanning as well:

Regards.

Hello Heinz-Huber,

Welcome to our Forum.

Please try the following method:

Regards.

Hello TolisBunso,

Welcome to our Forum.

Could you please tell me whether a server manages your computer?

I'm asking you this because this option is only active when a server manages the computer/account.

Regards.

Hello, joshual,

We received the crash dumps. Thank you.

Our developers will take a look and once the issue is identified, we'll get back to you.

Regards.

Hello, card trix,

This problem will be fixed in the next build, which will be released within a week.

Please wait until then and report back if everything works as expected.

Regards.

Hello RAMMY,

Welcome to our Forum.

We are aware of this problem.

It will be fixed in our next build, which will be released within a week.

Please wait a while and report back if the issue is gone with the new version.

Regards.

Hello MedBooster,

You may export/import them by using this option:

..or this one:

The result will be the same with both methods.

Regards.

We received your email.

The problem appears to be somewhere in your settings.

Since I'm not sure which one, I forwarded this case to our developers for further investigation.

I will get back to you once they find the setting that is causing this.

Regards.

Hello Daniel, Please try to following: Go to this folder: C:\Windows\System32\spool\drivers\color\ ...and temporally move all of the color profiles you see there ( all the ICM and ICC files) to some folder. The system will not allow you to move all of them but this is OK. Just move the ones you can....

Hello Fred, Welcome to our Forum. I guess that this is a problem caused by one of your system's color profiles. Please try the following: Please go to this folder: C:\Windows\System32\spool\drivers\color\ ...and temporally move all of the color profiles you see there ( all the ICM and ICC files), to...

Hello cakeandcustard74, Welcome to our forum. Could you please send us one of the files you are having this problem with as well as a screenshot of how the entire page looks on your end? Also - please do let us know if you are using the Standard or Enhanced OCR, and which build of the Editor is curr...

Hello FelixPDF,

Could you please tell me what version is your PDF Editor?

You can see this info in the PDF Editor's Help -> About menu.

Also, please tell me which type of driver ( TWAIN, WIA) are you using, and the make and model of the scanning devices.

Regards.

Hello telstarius, Welcome to our Forum. As detailed in the PDF-XChange End User License Agreement, you are permitted to use the license on one desktop and either a laptop or tablet - provided that you are the primary user of both devices: https://www.pdf-xchange.com/knowledgebase/530-How-do-I-UseUpd...

Hello Zardoz2293, Indeed "Find and Redact Text" almost matches the behavior that Find and Replace will have, but the redaction toоl does act differently when comes to removing the initial content, as you already noticed. We know how important this tool is, so we will do our best to impleme...

Hello rakunavi,

I am not sure if this is the intended behavior or not,

I'm not sure either, so I'll ask our developers about it and let you know when I have an answer.

Regards.

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