Tracker Software Products

Hello pmcnulty,

Yes, I was able to reproduce the problem at my end.

I have forwarded your script to our developers for further investigation.

Regards.

Hello gegemon,

Unfortunately, we had a problem with the Russian language library, which is still not resolved.

Our developers are currently working on resolving this issue.

Regards.

Hello David,

The usual path is %temp%\PDFXEdit

...but you can also access the recovery copies if you enable this option:

I hope this helps.

Regards.

Hello marksivyer, Could you please try to send email from the portable version of the Editor and let us know the results? You can download it from this link: http://downloads.pdf-xchange.com/PDFXEdit8_Portable.zip After the download is finished, please extract the archive in some folder and start th...

Hello grandtheftoli, I have manged to reproduce the problem at my end using the latest version of our PDF Editor. I have forwarded the file to our developers for further investigation. When there is development on this issue I will contact you. Thank you for your patience and understanding while we ...

Hello SadSack963, Welcome to our forum. Yes, indeed the file is not displayed correctly in the PDF Viewer. Unfortunately, this is not something that we will fix, because the PDF Viewer is a discontinued product that we no longer support or improve. The file is displayed correctly in its successor th...

Hello DGSBK, Welcome to our forum. The merging of such files will break the signatures but it should not be a problem for them to be merged. I'm guessing that some the files are locked and that's is why this error is appearing, but I can not be sure until I see the documents. Is it possible to send ...

Hello lester1027,

In order to select all the text you need first to enable the Edit mode, then press the right mouse button and go to this menu:

I hope this helps.

Reagards.

You are welcome.

Hello labcottage,

Unfortunately, this behavior can not be changed.

There is no option available to customize that part of the application.

Regard.

Hello Ovg,

Thank you for the report.

As always we do appreciate your help.

We are currently fixing the problem.

Regards.

Hello hookedup1, Thank you for the file. We will make a few tests with it and get back to you. EDIT: I have managed to reproduce the problem at my end. I have forwarded your case to our developers for further investigation. When there is development on this issue I will contact you. Thank you for yo...

Hello hookedup1, Looks like I'm unable to reproduce the problem at my end. Is it possible to send us one of the documents with which you have this issue? If it is possible, please send it to support@tracker-software.com We need it, so we can investigate the reason for this issue. Please DO NOT post ...

Hello hookedup1,

Could you please tell us the exact version of the product you have installed on your computer?

You can see that under the Main menu -> Help -> About.

Regards.

Hello Mare007,

Thank you for your understanding.

We recommend the use of our Editor because it has increased security, many additional features, and a lot of improved ones.

You can find our online help manual at this location:

https://help.tracker-software.com/pdfxe8/

Regards.

Hello lester1027,

In order to access the formatting menu, you have to click on Edit then on the text, you want to format after that a Format tab will appear in the upper menu:

I hope this helps.

Regards.

Hello skelterhelter, Could you please e-mail us a copy of your license key, or just the first 10-15 symbols of the number, and a screenshot of the Help -> About window to support@tracker-software.com We need this information so we can investigate the reason for this issue. Please DO NOT post license...

Hello triplegee,

Could you please tell me what version is your PDF Editor?

Regards.

Hello Mike,

Yes, the registry is an important part when comes to the configuration of our products.

Keeping intact the registry entries of our products should eliminate any future problems.

Regards.

Hello zznhl,

I apologize but could you please give me more details about the request you have because I'm not sure if I understand you correctly?

Also, if it possible please give some example about this feature ( screenshot of application that has this, drawing... )

Regards.

Hello harald knobloch,

I also do not have any issues printing your files.

Could you please tell me what version is your PDF Editor?

Also, could you please tell me the make and the model of the printer?

Regards.

Hello OCADEX,

Could you please tell me what kind and version of the print drivers do you use to print?

Do you use the Lite or the PDF XChange Standard?

Also, could you please tell me from what browser do you mainly print?

Regards.

Hello favl,

Unfortunately, this behavior is set by the Adobe digital signing specifications.

You will have to override the original document every time you sign it.

Regards.

Hello philboy, Thank you for the sample files. We'll do some tests with them and we'll erase them afterwards. EDIT: The result from the testing was that indeed there was a problem with the links under the Adobe Reader and Pro as well few other. I have forwarded the files to our developers for furthe...

Hello philboy,

Is it possible to send us two of the files with which you have these issues, so we can test combining at our end?

If the files contain confidential content, please send them to support@tracker-software.com

Regards.

Hello mike4037, The problem with the registry cleaners is always their automatic work. However, in every which of them, there is an option to exclude folders, applications or part of the registry. I advise you to set up your CCleaner in a way to ignore the changes made by the Tracker Software produc...

Hello brian spring,

Thanks for the feedback.

We will.

Regards.

Hello ewatier2,

Our latest version is 8 but in 7.0.328.2 you can set custom icon too.

Regards.

Hello psztoch,

Do you mean renaming the file's name in the tabs, or somewhere else?

Also, what kind of information the file you need to be added in the file's name?

Regards.

Hello,

Thanks for the help Lev.

Indeed, this is the way to create a new document from a URL link.

Regards.

Hello,

Thank you for the help Ovg.

Regards.

Hello adam77, Could you please tell us which version and build of the PDF Editor are you using? You can see that under the Main menu -> Help -> About. Also, is it possible to send us an example file with which you have this issue? In order to keep the confidentiality of the document, you can send it...

Hello,

Thanks for the help Ovg.

Yes, this is correct. the option is located there, also you can close all but the current tab, from the tabs with a right mouse click.

Regards.

Hello feo66,

Could you please tell me whether you can not remove the BUY NOW stamps from already created documents or from new documents?

Regards.

Hello siSINka,

You are welcome.

Regards.

Hello siSINka,

This is a bug that will be fixed in our next build.

Please download this file and open it with "Run As Administrator":

https://www.dropbox.com/s/zf2go56p00oj2 ... s.zip?dl=0

This will fix the problem.

Regards.

Hello salushydraulics, I can offer you two ways to do this: The first way is by the use of watermarks: watermarks.png Open the Watermarks window and the text. The choose to which pages you want to the text to appear and where. You can also add some formatting. The second one is with the feature Sele...

Hello Giraffe, Yes, I do have it. I installed it in order to try to reproduce the problem at my end. But until now I did not manage to do so. As far as I can see in their forum, they have found a workaround until they solve the problem: "....install the 32-bit versions of either of these two! ..." R...

Hello Giraffe,

Have you tried contacting the XYplorer support about this crash?

They could gather more data about the crashing from their product, so we can identify the source of the problem.

I have done lots of tests but I could reproduce the problem at my end.

Regards.

Hello yermanela, This field's content is taken from the Windows account and cannot be changed, but if you add some name in the Name field, this name will appear as the Author in the document properties : image.png But overall, the Login name will only change if you change the Windows account. I hope...

Hello AlabamaSP,

Is it possible to send us one of the forms with which you have this issue, so we can investigate it?

If the file contains confidential information, please send it to support@tracker-software.com

Also, could you please tell us what kind of Tablet do you use?

Regards.

Hello NewUser2,

You are welcome.

Regards.

Hello NewUser2,

Welcome to our forum.

Unfortunately, for the moment there is no direct way to do this.

You have to extract the pages you want to convert to DOCX.

I will make a feature request to our team of developers for adding such an option.

Regards.

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