Search found 726 matches

by Dimitar - Tracker Supp
Fri May 29, 2020 2:06 pm
Forum: PDF-XChange Editor
Topic: PDF-Editor: Linux/wine problem -- text field editing
Replies: 5
Views: 116

Re: PDF-Editor: Linux/wine problem -- text field editing

Hello Don_Pedro,

Is it is possible to send me one of the documents you are trying to edit?

If the document contains any confidential information, please send it to: support@tracker-software.com

Regards.
by Dimitar - Tracker Supp
Fri May 29, 2020 12:27 pm
Forum: PDF-XChange Editor
Topic: "flattened" problem
Replies: 2
Views: 60

Re: "flattened" problem

Hello huruwuho,

Welcome to our forum.

As David mentioned, this is not how the flattening works.

I think that this feature will do exactly what you want:


image.png



Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 2:22 pm
Forum: PDF-XChange Editor
Topic: Color printing issue
Replies: 10
Views: 84

Re: Color printing issue

Hello Brian,

Could you please try with the portable version of the latest PDF Editor 8.0.339.0?


Also, please check if this option is not enabled:

Accessability.png


Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 1:19 pm
Forum: PDF-XChange Editor
Topic: PDF-Editor: Linux/wine problem -- text field editing
Replies: 5
Views: 116

Re: PDF-Editor: Linux/wine problem -- text field editing

Hello,

Could you please try with the portable version and see if there is difference in the behavior?

You can download it from this link:


https://downloads.pdf-xchange.com/PDFXE ... rtable.zip


Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 1:07 pm
Forum: PDF-XChange Editor
Topic: On PDF Xchange Editor Chinese Language Support
Replies: 1
Views: 85

Re: On PDF Xchange Editor Chinese Language Support

Hello,

Thank you for your report.

Could you please send us one of the documents in which you are seeing these issues?

We need it so we can test it at our end, and offer you some solution.

Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 12:47 pm
Forum: PDF-XChange Editor
Topic: Color printing issue
Replies: 10
Views: 84

Re: Color printing issue

Hello Brian, Thank you for feedback. I'm not sure about which profile is used by all other applications but many of them are using their own color profiles. As for our, it uses several, which may affect how the file look. image.png It is possible for the problematic color profile to affect only cert...
by Dimitar - Tracker Supp
Thu May 28, 2020 12:36 pm
Forum: PDF-XChange Editor
Topic: Feature Request or Help Finding it if existing
Replies: 1
Views: 88

Re: Feature Request or Help Finding it if existing

Hello Arturo,


I do not think that we have such a feature but I will create a feature request and send it to our developers for consideration.

As a workaround probably you can use the "Save Results to a File".


image.png
image.png (11.87 KiB) Viewed 32 times



Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 12:09 pm
Forum: PDF-XChange Editor
Topic: Color printing issue
Replies: 10
Views: 84

Re: Color printing issue

Hello Brian, Thank you for your report. In most cases the printing colors are affected by the color profiles. The main suspect is the color profile that comes with the monitor, but there are many cases that printing is affected by other color profiles as well. The standard action in such cases is fo...
by Dimitar - Tracker Supp
Thu May 28, 2020 12:00 pm
Forum: PDF-XChange Editor
Topic: New version of PDFX V8.0
Replies: 2
Views: 234

Re: New version of PDFX V8.0

Hi all,

Is it possible to provide us with few example files so we can test them at our end?

I'm asking you this because it seems that I'm getting a different results, probably because my documents are simple.

Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 11:48 am
Forum: PDF-XChange Editor
Topic: Automatic bookmarking from text
Replies: 6
Views: 73

Re: Automatic bookmarking from text

Hello All,

Yes, an example file with which you have this issue will be appreciated.

Regards.
by Dimitar - Tracker Supp
Thu May 28, 2020 9:08 am
Forum: PDF-XChange Editor
Topic: Saving a copy of a PDF with selected layers only
Replies: 1
Views: 95

Re: Saving a copy of a PDF with selected layers only

Hello,

In order for you to achieve that, you have to set these options in the Layers Properties pane:


image.png


Your request will be forwarded to our developers for consideration and implementation.


Regards.
by Dimitar - Tracker Supp
Wed May 27, 2020 1:21 pm
Forum: PDF-XChange Print Drivers
Topic: Differences between "pdf xchange printer lite" and "pdf xchange printer lite free"
Replies: 3
Views: 63

Re: Differences between "pdf xchange printer lite" and "pdf xchange printer lite free"

Thank you for the provided link Lev. The comparison chart maybe is not the best place to see the difference between the Lite and Lite Free, but it is the place to see the difference between the Lite and Standard. The abilities of the PDF XChange Standard are enormous comparing to the Lite Regards.
by Dimitar - Tracker Supp
Wed May 27, 2020 12:46 pm
Forum: PDF-XChange Print Drivers
Topic: Differences between "pdf xchange printer lite" and "pdf xchange printer lite free"
Replies: 3
Views: 63

Re: Differences between "pdf xchange printer lite" and "pdf xchange printer lite free"

Hello Josef,

The only difference is that the Free Lite version is free for personal and academic use,
and it won't add any DEMO stamps when used properly.



Regards.
by Dimitar - Tracker Supp
Wed May 27, 2020 12:39 pm
Forum: PDF-XChange Editor
Topic: Cannot display form fields in Japanese
Replies: 3
Views: 61

Re: Cannot display form fields in Japanese

Hello Minoru,

Thank you for the example files and detailed information about the problem.

I will now try to reproduce the issue at my end.

After that, I will contact you again with details about what can be done about fixing it.

Regards.
by Dimitar - Tracker Supp
Wed May 27, 2020 6:46 am
Forum: PDF-XChange Editor
Topic: Cannot display form fields in Japanese
Replies: 3
Views: 61

Re: Cannot display form fields in Japanese

Hello Minoru,

Welcome to our forum.

I have answered the email that you have sent us.

Please provide us with the details I have asked you for.

Regards.
by Dimitar - Tracker Supp
Tue May 26, 2020 8:33 am
Forum: PDF-XChange Editor
Topic: Comment pane author feature
Replies: 7
Views: 479

Re: Comment pane author feature

Hello n0d9McNt01XWHaX0K0bv, I apologize for the delayed answer. I was able to reproduce the problem at my end, so I have forward your case to our developers. When there is development on this issue I will contact you. Thank you for your patience and understanding while we are doing our best to solve...
by Dimitar - Tracker Supp
Tue May 26, 2020 8:22 am
Forum: PDF-XChange Editor
Topic: ISO pdf 2.0
Replies: 3
Views: 124

Re: ISO pdf 2.0

Hello Josef,

I'm afraid that our PDF XChange Lite doesn't have control over this.

It is a version limitation.

This feature is integrated into our PDF XChange Standard print driver
( from which the screenshot of my colleague Daniel is made).


Regards.
by Dimitar - Tracker Supp
Tue May 26, 2020 7:49 am
Forum: PDF-XChange Editor
Topic: Image Based Pages - How to Let them Load a Bit More Quickly
Replies: 1
Views: 122

Re: Image Based Pages - How to Let them Load a Bit More Quickly

Hello Brody,

Thank you for your report.

Could you please provide us with few example files with which we can run a few tests and then offer you some solution?

Please send them to support@tracker-software.com


Regards.
by Dimitar - Tracker Supp
Fri May 22, 2020 1:50 pm
Forum: PDF-XChange Editor
Topic: PDF-Editor: Linux/wine problem -- text field editing
Replies: 5
Views: 116

Re: PDF-Editor: Linux/wine problem -- text field editing

Hello Don_Pedro,

To be honest I haven't seen such a problem before.

Could you please try to install the latest version 8.0.339.0 and see if this resolves the problem:

https://www.tracker-software.com/product/downloads


Regards.
by Dimitar - Tracker Supp
Wed May 20, 2020 1:00 pm
Forum: PDF-XChange Editor
Topic: More columns instead of two only?
Replies: 1
Views: 104

Re: More columns instead of two only?

Hello Radim,


Please try this option and see if it helps for your case:


image.png
image.png (29.18 KiB) Viewed 89 times



..or by stretching the Thumbnails pane:



image1.png


Regards.
by Dimitar - Tracker Supp
Wed May 20, 2020 12:49 pm
Forum: PDF-XChange Editor
Topic: search bar visualisation error
Replies: 13
Views: 248

Re: search bar visualisation error

Hello User4455,


In that case, please follow these instructions for a clean installation of our products:


viewtopic.php?f=62&t=33842&p=140832&hil ... ll#p140227

After that, let me know if this resolves the problem.

Regards.
by Dimitar - Tracker Supp
Wed May 20, 2020 9:38 am
Forum: PDF-XChange Editor
Topic: search bar visualisation error
Replies: 13
Views: 248

Re: search bar visualisation error

Hello User4455,

Before you do that you may want to try resetting your program settings first.

You can do that from this menu:

ResetSettings.png

Regards.
by Dimitar - Tracker Supp
Tue May 19, 2020 2:25 pm
Forum: PDF-XChange Editor
Topic: Replace a font by another font in existing pdf document possible?
Replies: 1
Views: 117

Re: Replace a font by another font in existing pdf document possible?

Hello Matt,

In depends on the PDF document but in the main cases you can change the font by starting the Edit tool:


image.png

Then go to the Format tab, that will appear during the editing, and change anything you would like:

image1.png


I hope this helps.


Regards.
by Dimitar - Tracker Supp
Tue May 19, 2020 12:47 pm
Forum: PDF-XChange Editor
Topic: move all bookmarks down two pages
Replies: 4
Views: 83

Re: move all bookmarks down two pages

Thanks for the tips Dromandon :-)
by Dimitar - Tracker Supp
Tue May 19, 2020 12:45 pm
Forum: PDF-XChange Editor
Topic: Converting images into masks
Replies: 4
Views: 253

Re: Converting images into masks

Hello FordPrefect, Welcome to our forum. I think the reason for that is that this will make things more complex. After all, the PDF Editors are just that, PDF Editors, and not image editing applications. Our PDF Editor has the option to open an image present in the PDF document into an external imag...
by Dimitar - Tracker Supp
Tue May 19, 2020 12:12 pm
Forum: PDF-XChange Editor
Topic: Thumbnails not shown in Windows Explorer
Replies: 3
Views: 137

Re: Thumbnails not shown in Windows Explorer

Hello lester1027, I'm not sure what version of the PDF Editor you are using but if you have version 7 or 8 you can set this from here: Please go to this folder: C:\Program Files\Tracker Software\Shell Extensions ..adn start this file - XCShInfoSetup.exe Then, set all the fields you see there to PDF ...
by Dimitar - Tracker Supp
Tue May 19, 2020 10:41 am
Forum: PDF-XChange Editor
Topic: move all bookmarks down two pages
Replies: 4
Views: 83

Re: move all bookmarks down two pages

Hello, dexterdykrataigos, There is no direct way to do this, but there are other options that might have been helpful in this situation. Unfortunately, none of them can be done with the free version, because a DEMO stamp will be added to the resulted file. One of the ideas is: ".... remove the first...
by Dimitar - Tracker Supp
Tue May 19, 2020 7:36 am
Forum: PDF-XChange Editor
Topic: Error opening pdf file and content lost if saved as a copy
Replies: 2
Views: 94

Re: Error opening pdf file and content lost if saved as a copy

Hello swailjohn, Could you please provide us with the following details: Please tell us what version is your PDF Editor? You can see that under the Main menu -> Help -> About. Also, please tell us is your PDF Editor licensed or you are using it as a free version? Furthermore, is it possible to send ...
by Dimitar - Tracker Supp
Tue May 19, 2020 7:27 am
Forum: PDF-XChange Editor
Topic: How to highlight ALL results yellow with shortcut? SOLVED
Replies: 4
Views: 174

Re: How to highlight ALL results yellow with shortcut? SOLVED

Hi All,

Thank you for the help Lev,


The mentioned option is located here:


image.png

I hope this helps.


Regards.
by Dimitar - Tracker Supp
Tue May 19, 2020 7:21 am
Forum: PDF-XChange Editor
Topic: What settings are exported ?
Replies: 3
Views: 126

Re: What settings are exported ?

Hi All,

Thanks for the tips, David.

Yes, it exports all the settings, and it is a very good idea to back up those settings from time to time because recovering them form the registry sometimes is extremely difficult.

Regards.
by Dimitar - Tracker Supp
Mon May 18, 2020 2:25 pm
Forum: PDF-XChange Editor
Topic: Save As: Can It Remember File Structure? SOLVED
Replies: 3
Views: 115

Re: Save As: Can It Remember File Structure? SOLVED

Hello Brody,


First, please make sure you are using the latest version of our PDF Editor:


https://www.tracker-software.com/product/downloads


Then, go to this menu and set the desired option:



image.png


Regards.
by Dimitar - Tracker Supp
Mon May 18, 2020 1:45 pm
Forum: PDF-XChange Editor
Topic: search bar visualisation error
Replies: 13
Views: 248

Re: search bar visualisation error

Hello User4455,

Try resetting your toolbars and see if this helps:


reseting_toolbar1.png

ResetToolbars.png


Regards.
by Dimitar - Tracker Supp
Fri May 15, 2020 8:46 am
Forum: PDF-XChange Editor
Topic: Missing toolbar
Replies: 3
Views: 157

Re: Missing toolbar

Hello Geoff,

Usually, F8 hides all the toolbars.

There is not a key combination for this particular toolbar.

You have probably slide it down.

Regards.
by Dimitar - Tracker Supp
Thu May 14, 2020 2:51 pm
Forum: PDF-XChange Editor
Topic: Missing toolbar
Replies: 3
Views: 157

Re: Missing toolbar

Hello Geoff,

Welcome to our forum.


Please make sure that all of these ticks are marked:


image.png


Otherwise, just reset your toolbars from Customize ToolBars -> Reset All


ResetToolbars.png



Regards
by Dimitar - Tracker Supp
Thu May 14, 2020 2:44 pm
Forum: PDF-XChange Editor
Topic: Crash and visual mess
Replies: 1
Views: 99

Re: Crash and visual mess

Hello Kennin,

Welcome to our forum.

Is it possible to provides us with an example file with which you have this issue?

Also, is it possible to tell us what version is your currently installed PDF Editor?

You can see that under the Main menu -> Help -> About.


Regards.
by Dimitar - Tracker Supp
Tue May 12, 2020 12:16 pm
Forum: PDF-XChange Editor
Topic: Embedded hyperlinks not working for Version 8.0 Build 339.0 SOLVED
Replies: 3
Views: 109

<t>Embedded hyperlinks not working for Version 8.0 Build 339.0</t> SOLVED

Perhaps this post will be helpful for other people, so it will stay.

Thanks for sharing this experience with us :)
by Dimitar - Tracker Supp
Tue May 12, 2020 12:14 pm
Forum: PDF-XChange Editor
Topic: Page doesn't show all objects...
Replies: 8
Views: 455

Re: Page doesn't show all objects...

Hello Puffolino,

Since our installer deploys other applications along with it, this is not possible.
It will make a mess in some cases...

However, we added Compatibility Mode which does exactly the same:


image.png



Regards.
by Dimitar - Tracker Supp
Mon May 11, 2020 1:47 pm
Forum: Office2PDF & MS Office Addin
Topic: Hyperlink to Wrong Position
Replies: 1
Views: 64

Re: Hyperlink to Wrong Position

Hello xiejx5,

Thank you for the provided example file.

I was able to reproduce the problem at my end.

I will forward this case to our developers for further investigation.

When there is a development on this issue I will contact you.

Regards.
by Dimitar - Tracker Supp
Fri May 08, 2020 6:42 am
Forum: PDF-XChange Editor
Topic: Page doesn't show all objects...
Replies: 8
Views: 455

Re: Page doesn't show all objects...

Hello Puffolino,

We just released the new version.

Could you please make a few tests with it, and see, if the problem is still present?


Regards.
by Dimitar - Tracker Supp
Fri May 08, 2020 6:38 am
Forum: PDF-XChange Editor
Topic: OCR & Output at Bigger Font Size SOLVED
Replies: 8
Views: 451

Re: OCR & Output at Bigger Font Size SOLVED

Hello Brody, I am pretty sure that I have seen, that some of the mobile format book viewers can increase the size of the text, and thus increasing the number of pages, so this should be possible. However, this depends on the document itself. If it is an original document not contains a lot of images...