Tracker Software Products

Hello Ovg,

You caught us.

Yes, there is something broken but it will be fixed soon.

Regards.

Hello sahayaeugine,

Welcome to our forum.

Could you please tell me what version is your PDF Editor?

You can see that under the Main menu -> Help -> About.

Regards.

Hello Biber, I apologize for the delay. What I meant was whether you have used the Default OCR or the Enhanced OCR tool. I asked you to take a look at my test file, if there are the same mistakes made as in your tests, but after a close comparing with your file, I noticed that they are very similar....

..also, if the product is very old version, or you have PDF Viewer, you will have to press F9.

Hello Mara,

Welcome our forum.

Please press the keys F8 or Ctrl + F8 on your keyboard, and see if this resolves the problem.

Regards.

Hello Fletch, Thank you for your report. No, this is not a bug, the updater is just reading the information from the registry, and there it sees that version 8.0.336.0 of the PDF Editor is installed. The PDF XChange Pro is presented as it is - PDF XChange Pro, so that is why the Updated shows this m...

Hello, fletch,

Could you please tell me what software do you use to OCR the files, and what version is it?

I'm asking you this because you have posted in the PDF Tools section but it seems like a question about the PDF Editor.

Regards.

Hello Juha,

I do not see an automatic way of doing this.

It seems that you have to do this manually or build something like a TOC:

Regards.

Hello Biber,

Thank you for the provided information even if it is not everything I asked you for.

I made a few test and I will be grateful if you could tell me what part of this document is not correct:

Drain (1).pdf: (464.83 KiB) Downloaded 12 times

Regards.

Hello Robisasking, Thank you for contacting us on this matter. THe PDF Viewer is a old and discontinued product so I advise you to use its successor teh PDF Editor: https://www.tracker-software.com/product/pdf-xchange-editor Even if there is a problem in the PDF Viewer it will not be fixed because w...

We will see what can be done about adding such a feature to our product in the future.

If it is possible, it will be added.

Regards.

Hello Pager, Welcome to our forum. You can't set a background directly, but you can set a different color of the numbers and and probably add Stroke to make the number even more visible: image.png Indirectly, you can use this tool to add a background but it will require a lot of manual work if the p...

Hello Alex, Please take a look at these articles and see if they help for your case: https://help.tracker-software.com/pdfxe8/switches-for-msi-installers_edpub.html https://www.tracker-software.com/knowledgebase/462-How-do-I-modify-an-MSI-installer-using-a-transform-file https://www.tracker-software...

Hello Lester,

Thank you for your suggestion.

it will be forwarded to our developers for consideration.

Regards.

Thanks for the help Lev.

Hello alexsunny,

Welcome to our forum.

You can find these settings under this menu:

Main menu -> File -> Preferences -> File Associations

Regards.

Hello Sebastian,

Welcome to our forum.

You can find the settings in the registry, under these locations:

Computer\HKEY_CURRENT_USER\Printers\DevModePerUser

Computer\HKEY_CURRENT_USER\Printers\DevModes2

Regards.

Unfortunately, yes.

Hello zylstra,

Welcome to our forum,

Could you please show us where do you set your PNG images to be displayed at 100%?

Also, is it possible to send us a screenshot of what you see at your end when your image is not displayed correctly?

Regards.

Hello Biber, Thank you for your report. Could you please tell us the exact version of your PDF Editor? You can see that under the Main menu -> Help -> About. Also, could you please tell us which OCR tool you have used and if it possible please show us the settings you have used during the recognitio...

Hello TXT,

Welcome to our forum.

Is it possible to provide us with an example file so we can see what is happening?

I think you can resolve the problem by using Exclusive Mode but I cannot be sure without the document:

Regards.

Hello nataliapo,

Welcome to our forum.

Could you please tell me whether you installed the same version, or you have used a newer installer?

Also, could you please tell me, what was the reason for the reinstallation of the PDF Editor?

Regards.

Hello DanVkx,

Thank you for your suggestions.

They will be considered.

You can perform batch OCR of several documents even now by using our PDF Tools.

Regards.

Thanks for the help Willy.

Yes, this is the exact reason for this issue.

Hello amber,

Welcome to our forum.

Could you please take a look at this article:

https://www.tracker-software.com/knowle ... gle-Chrome

Regards.

Hello Marc,

Welcome to our forum.

For the moment there isn't a workaround.

However, since there a few more users asked about that feature , there is a feature request ticket created in our internal system for implementation of this option in our products.

Regards.

Hello nickthekid,

Welcome to our forum.

Could you please tell us what version is your PDF Editor?

You can see that under the Main menu -> Help -> About.

Regards.

Hello Ahmed,

I'm not sure what exactly do you mean by that but usually you can do this from these menus:

I hope this helps.

Regards.

Hello loignaci,

Welcome to our forum.

You can colorize the results from this menu:

I hope this helps.

Regards.

Hello thg,

Welcome to our forum.

Please try to enable this option when the highlight tool is enabled and see if it resolves the problem:

Regards.

Hello KongNan, Thank you for your report. It seems that the file is not created according to the PDF format specifications. I have tried to open it in several other applications, and in half of them, I got different error messages associated with how this file is formatted. I even tried to open the ...

Could you please send us a screenshot of the Task Manager while the PDF Editor is trying to open one of the problematic files? ..or just try to notice what is the load on the system during this process. Also, please make sure that you are using the latest version of the PDF Editor - 8.0.341.0. Regar...

Hello All,

The ticker is with status Open, which means that our developers are working on it.

Regards.

Hello igorlima,

Thank you for your suggestion.

I created FR ticket in our internal system:

#5303: FR: Adding the ability to navigate to an exact place in the scrollbar

Now, let's hope that our developers will find it useful and implement it.

Regards.

Hello igorlima,

Thank you for the detailed report.

Please disable these plug-ins and see if this affects the performance in any way:

Regards.

Thanks for the help Ovg.

This indeed should help.

Regards.

Hello David,

We already support the OneDrive for business.

Please use the SharePoint Add-on in order to connect to the business services of OneDrive.

Regards.

Hello Wolle,

Welcome to our forum.

Do you mean to automatically embed stamps to a lot of documents or to a lot of pages?

Regards.

Hello annoyed,

Could you please tell us what option you have used when the watermarks appeared?

Regards.

Hello Merowinger,

We received your message and we answered it.

Regards.

Hello Sebastien,

Here is a visual guide

Regards.

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