Tracker Software Products

Hello, kpeiffer This change was an active decision, We reworked how we handle varying severity of damages. That message should now only appear in files that are damaged enough to require immediate action, Do not worry though, our software does still see the issue, and automatically fixes it when you...

Hello, chrisjj Wow. Please confirm that's down for a fix. no, it is not down for a fix becuase it is working as intended. Word is a flow based format where, unlike PDF, text comments such as an underline or highlight cannot exist without text being present for them to exist as a part of. Meanwhile, ...

Hello, chrisjj To find and customize the keyboard shortcut for any command on the toolbar, open the customize UI window, then right click on the command on the toolbar, and choose properties. image.png Then you can customize that action exactly as you would with any command from the commands list. i...

Hello, chrisjj Text annotation comments (such as highlight and underline) can only be exported when the text below them, sharing the same coordinates, are exported as well. Note that right clicking directly on the comment itself will select the comment object, instead of the text behind it. When exp...

Hello, rakunavi

It may help to offer your suggested change for each of these items (you should be able to go back and Edit your posts), in case it is unclear why you suspect a translation is incorrect.

Kind regards,

Hello, kubetts Thank you for the clarification, so the original output documents are fine, but after being open in our Editor for some time, the document changes at random? This sounds like more than a bug, it sounds like the software has been tampered with. I would highly recommend that you complet...

Hello, rakunavi

Thank you for the report, I have moved this report to the "Translators" section of the forums so that It can see further action or replies if necessary.

Kind regards,

Hello, kubetts Without knowing more about the process that lead to this I can only offer vague guesswork. Can you please tell me how this file is created, which application you are printing it from, and if the same error ever happens with other printers, such as the "Microsoft XPS document writ...

Hello, chrisjj You are quoting the version 6 manual, but that is still technically correct, when the printing application gives us text information, we will product a PDF document containing the same original text, which is indeed searchable. The problem is that Chrome, and most modern browsers for ...

Hello, chrisjj It appears to be caused by the size of the image, particularly small images, like so, will be given the information line outside of the preview: image.png While larger images are not given that, but do still show these details in the mouseover tooltip: image.png With all of that said,...

Hello, rakunavi If we had the people with the skills to manually validate each unique language which is submit to ensure that cultural and language specific idioms where preserved in the translation and that the translation is clearly not machine translated in some capacity, We would be able to perf...

Hello, rakunavi Yes, as mentioned we do recognize that this is a problem, and one which we are looking at improvements to handle, but it is not a priority at this time. The reason being, the only way to speed up reporting process, beyond a simply bug report or email, would require us to refactor the...

Hello, rakunavi Thank you for the excellent suggestion, Revamping the translation process is something that we have been working on, and while it is not a top priority item, it is in progress. I have brought this idea to our Dev team, and while they like it, they have also identified a few key issue...

Hello, DWC121 It is not possible to change the page display alignment, all pages will be centered, with the widest page sticking out on both sides, like you see in the Editor now: image.png The best way to accomplish what you wish to see here would be to make all pages the same size, using the "...

Hello, salex319 There are two different items which can appear in the title bar, the "Filename" and the "document title". By default, which is show depends on which the document itself requests to be shown, You can force one or the other to be used when available, from our prefer...

Hello, David.P After waking up the laptop from stand-by I got the following message from PDF-XChange Editor, before the network connection could be restored This message will try to restore any potentially lost data, but if, on re-opening the file, we detect that the original document was changed el...

Hello, rakunavi At the moment, what you are seeing is intended and there are no current plans to change it. We tend to shy away from having separate toggleable modes that work independently of other editing features (due to the confusion that can be caused by them if someone forgets they are enabled...

Hello, PHK I have to be honest, I also didn't know we offered a feature like this outside of the resize pages function, and looking through the manual, it seems our writer was not informed either. I am passing this along to him to document and add to the manual. Could I ask where/how you located thi...

Hello, Petr V Without a plugin like we offer in MS Office, it is not possible to process links which are not written out fully in plain text. Any "click here" style links will not be able t be converted while printing to any printer (including virtual printers). This is because thunderbird...

Hello, Lambchop First, that is not our "EU website" that is actually a link to one of our largest Resellers website. Now, regarding overlays and layers, These are two very different things. An overlay is akin to a watermark, you can place a copy of the content overtop of the page, but it w...

Hello, gordon808 Thank you for the sample file, I see the issue here, but unfortunately have not yet discovered a viable workaround for the problem. I have passed it along to the Dev team in a formal bug report, hopefully the Dev team will get to this in sort order, but I cannot promise that we will...

Hello, gordon808 This would typically occur if some of the content items you have selected are at variable rotation orientations, and/or the page you are pasting onto is a different orientation from the page you are copying from. We have made improvements to the handling in these situations with rec...

Hello, dsfdsfdvcsfref

The ribbon can indeed be customized extensively, See here: https://www.tracker-software.com/knowle ... the-Editor

Kind regards,

Hello, Timur Born Thank you for the suggestion, At the moment the Dev team is resistant to this suggestion, as it would require a great amount of modification to the current comparison tool configuration dialog and functionality. As such, I cannot promise that it will be implemented, but we will con...

Hello, MedBooster I think that the "add text" tool is what you are looking for here: image.png This would allow you to place a text object in the upper left corner area of the page, and then begin typing as you are used to in a word processor. Beyond that, we do not offer a method to accom...

Hello, dfallu

At the moment, it is not possible to pull data from the page content of a file when renaming a document. It is something we are looking at for the future, but I cannot promise implementation on at this time.

Kind regards,

Hello, dsfdsfdvcsfref It is not possible to place a digital signature without any restrictions, but you can place a "signature stamp" by using the "signatures and initials" tools on the Protect tab: image.png These, when placed, are flattened into base content, but otherwise do n...

Hello, rakunavi Thank you for the detailed report, In testing it seems that the issue with pasting is irrespective of the image DPI, it simply happens when using the "past as image" function (which converts the item to a stamp object) instead of paste as page content, which retains the bas...

Hello, shade-cabin-hammock

Sadly not in files with a signature, as the signature would prevent the comparison feature from running, in this case, it would need to be a manual visual comparison of some sort...

Kind regards,

Hello, AmyTaylor Regarding your requests, a few of these are possible already, in particular: ~ Hide scrollbars can be accomplish with a command line option when launching the app: https://help.tracker-software.com/pdfxe9/index.html?command-line-options_ed.html ~ Disable large icons would be managed...

Hello, tracked It would be really great if the "pen-only annotation" (by disabling touch based selection/annotation) would make into a feature request This already exists as a feature of windows, which our application supports. Simply enable the windows options to handle this, and you are ...

Hello, cjholly

Glad to hear you found a solution to the issue, I hope that this post helps others who have the same needs!

Kind regards,

Hello, tracked It should be noted that our software is not intended as an "Ereader" application, but simply a PDF editing software, with some viewing/presentation functions. 1. You should be able to create custom tool style buttons by following the steps here: https://www.tracker-software....

Hello, KoLoLoLo At the moment I cannot speak much to the progress of this, We are planning a new release in the coming weeks, and i expect some improvements will be available with that, but I have not heard any groundbreaking news about the comparison tool. I expect that at most, it will result in l...

Hello, MedBooster

The properties pane would show the same details as the format tab, you would just need to look for the font entry in the list presented, after selecting the content in the exact same way.

Kind regards,

Hello, AmyTaylor Changing the "resultion" option mentioned above will result in changes to the size of the comment elements, but some items, such as the text are rendered based on the screen size, and cannot be altered in the way you wish. As an example, at the default value of 96 dpi, on ...

Hello, rakunavi

Thank you for the report, I have reproduced this issue and created a formal bug report. You are correct that this is not working as intended, and all the items in question should be selected after pasting.

RT#6168: Paste to default layer selection bug.

Kind regards,

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