Tracker Software Products

Hello, igorlima

Unfortunately no hotfix is available, a full update will be necessary, but we are aiming to offer the next release (build 362) within the next 2 months.

Kind regards,

Hello, MaSeife

Unfortunately you would be correct. Perhaps in the future we can find a way to offer this properly, but at the moment I am afraid that it will not be possible.

Kind regards,

Hello, Jensen Head Understood, These are all separate fields so far as the document metadata is concerned and does not necessarily need to be mirrored. Until now we have not mirrored these items, but the Team is working on changing that for the future. It will be some time before that is complete, b...

Hello, sqgl Our comparison tool is still in the early stages of development and is far from fully featured. It does not yet offer any comment comparison functions, though they are planned for the future. For now, only base content text can be reliably compared, and in some cases, "shapes" ...

Hello, mrpunch000 It is not possible for a stamp to place editable objects like form fields on the page alongside it, but if you make liberal use of JavaScript, you can create a dynamic stamp which will prompt for these items before placement, and reflect the chosen options in the final static versi...

Hello, rfijen At the moment, the only viable way to handle this would be to "export only visible annotations". Beyond that, there really is no way to distinguish between the various layers that can exist in a document that helps to associate the page content/comments to each of them. Our D...

Hello, Timur Born I am sorry, but I cannot, at this time, give you the news you are hoping to hear. This feature is not planned to be implemented due to the complex implementation requirements and large time investment that is required. It has (very recently) been rejected by the Dev team and will n...

Hello, Timur Born The distinction between old and new is important for the presentation of information, not everything is "replaced" many cases there is "removed" or "added" and not knowing which is the "old" file prevents that from being presented properly. A...

Hello, PHK

It is certainly an option, at the very least. I hope that it does help some users, even if it is not the solution for everyone.

Kind regards,

Hello, MaSeife

I am afraid that the Dev team has come back and confirmed that we do not have the option to present all of these leaders at the same time. Only the currently in focused one, and the mouseover target can be enabled at the same time.

Kind regards,

Hello, PHK

Ideally, you should place the older version of the docuemnt in the "old" slot, and the newer version in the "new" slot, to avoid that confusion before it starts.

Kind regards,

Hello, willyg The only way to download additional language packages, beyond those included with the Editor by default, is through the OCR dialog "Add/update languages" function. Once you have updated the languages on one device, you can copy the contents of this folder: C:\Program Files\Co...

Hello, Timur Born We have gone down roads with these types of discussions before. The simple fact is that searching by relevance, is vastly more complex than you are making it out to be, and with the manpower we have, it would not be something that we can just put together in a few weeks time. Even ...

Hello, Timur Born Thank you for the suggestion, It would be much more complex than you may expect to filter these items in an intelligent and automatic way, but we may be able to offer a strict manually configured "ignore/hide results which match this exactly". I have created a formal feat...

Hello, kumar If the redaction has been "applied" after placement, than all items below the redacted area, including sections of images, are completely scrubbed from the document and once that file is saved (which you would need to do to send it) the data cannot be recovered with anything s...

Hello, kumar

Simply right click on any tool within the bars while you have the "customize UI" window option, and you will see "insert separator before/after" functions are offered:

: image.png (32.28 KiB) Viewed 59 times

Kind regards,

Hello, Timur Born I can forward these points for consideration to our Development team, but I would advise against getting your hopes up too high here. Offering a chronological list is much more straightforward and predictable than having hinting and relevant searches ongoing to muddle the output. I...

Hello, throwawayaccount88 most likely, at some point in the past, someone has pasted an image onto the page. Pasting images in PDF often results in the image being added as a "comment" which will always appear overtop of base content (but cannot be selected with regular base content tools)...

Hello, danna If you wish for the bookmark to make changes to your zoom level, enforcing the fit width option each time it is clicked, you will need to set the bookmark with the zoom level during creation. You can modify an existing bookmark to use this by looking to its properties: image.png Then ch...

Hello again! Thank you for sending that file via email, There are some issues with the overlapping text, but many of them are resolved by ensuring that "edit text as blocks" is enabled: image.png Our Dev team is investigating the issues that remain with that enabled, but hopefully this hel...

Hello, lester1027 I have been testing with your file all day here, and cannot reproduce this issue at all. What your screenshots show looks to be an installation corruption issue, so my advice is to completely uninstall the software, and ensure that you reinstall by running the latest installer dire...

Hello, Winock Is there any chance you could send us a copy of the document to take a look at, there may some steps you can take to fix this when it occurs, but I would need to see the file to be sure. If it contains sensitive data, you can email it directly to me, via <Support@tracker-software.com>,...

Hello, IT Guy In some cases, the files will be updated, but the about pane in applications, such as the printer, will not reflect the update until after a restart occurs. Although I see you are using the /norestart switch, there will be times when a restart is required to complete the update process...

Hello, MedBooster We have seen many requests for this, but as of right now it is not possible to perform image cropping within the Editor directly. It may be something we offer in the future, but it is not a priority at the moment. (I should also note, I deleted your separate duplicate topic asking ...

Hello, rakunavi Thank you for the detailed report, While a single title cannot quite convey the full breadth of what you have reported here, I have created a formal ticket, and included all the details you have offered on this topic for far. That ticket is: RT#6144: Bug: Compression method used in E...

Hello, shade-cabin-hammock None come to mine off the top of my head, but if you are consistent with which one you are uising, any metadata field which windows can show the content of in the file explorer should work. I am afraid that will need to be a trial and error process on your part though. I h...

Hello, MedBooster We have not forgotten, do not worry there. But I will say that is if far more complicated than you may imagine to change the intrinsic handling of an existing modifier key. Eventually we should see AltGr (right alt) support properly in place for all functions. For the time being I ...

Hello, PatrickDesroCNESST PDF-Tools offers the ability to export the contents of multiple forms with the same Field names into a CSV file. Once you have received the completed versions of the form, using PDF-Tools for this task would be the only automatic method we offer to create a single file hold...

Hello, rakunavi The standard color of bookmark titles cannot be restored when the dark theme is applied. https://forum.tracker-software.com/viewtopic.php?p=158709 If I recall correctly, this is not an issue exclusive to dark mode, but one which is simply only visible in our dark theme, and will be s...

Hello, rakunavi Thank you for the information! OCR engines are not 100% reliable, and when it comes to items that look similar to other characters in the language set, it is not uncommon for them to be confused. This is an area that is improving over time, but for now, I hope that you suggestions to...

Hello, ds1 There is no offline installer available for the ABBYY ocr language packs, but if you have one device which is online, you can download the languages, and then close the software, and navigate here: C:\Program Files\Common Files\Tracker Software\Common Copy the entire "Common" fo...

Hello, shade-cabin-hammock Unfortunately There is nothing that can be done from our end to change this, despite all the similarities, XMP metadata =/= PDF Metadata. We can store the items which are supported by the PDF specification (in this case, the creation date), and windows should properly read...

Hello, MedBooster

I understand now! Thank you for the video, that helped greatly. I have created a Ticker for this request with your video and some extra details.
RT#6136: FR: Allow "toolbars" to be added to quickaccess bars

Kind regards,

Hello, David.P

That is still one at a time, unless you drag them in bulk and are okay not being 100% certain of the order they will be inserted, but yes, that would work as well.

Kind regards,

Hello, MedBooster

The "insert" function can only do one document at a time, but you can instead use the "File > New document > Combine files" function to handle multiple at once.

Kind regards,

Hello, Jensen Head I'm sorry, I don't understand what it is you are drawing attention to in the Gif here. We are looking at the Subject, keyword, and description fields for this report. You seem to call attention to the subject field initially, then you open the additional metadata and those fields ...

Hello, BMT216A

It is certainly being considered, we have seen a fair few requests for this function, it simply is not available at this moment. Hopefully, in the future, this will be a function you can take advantage of.

Kind regards,

Hello, rakunavi We do appreciate you attention to detail and well formatted reports, they are usually very helpful. I simply wanted to give you an update in case that was what you were looking for here. I am sorry that it is not yet the news you are looking for, but at the very least, you can be hap...

Hello, lester1027 The ticket makes a direct reference to this thread, so by posting here, it is something that the Dev team will see when they review this, but I should warn you that option may be rejected. This is because, unlike the mobile Office PDF viewer, our products are designed for use on mu...

Hello, rakunavi

Thank you for the report, I have reproduced this issue and forwarded it to our Dev team for rectification. The ticket number in question today is:
RT#6135: Japanese text "search" does not find multi-line results.

Kind regards,

Search found 5884 matches