Search found 8556 matches

by TrackerSupp-Daniel
Tue Apr 16, 2024 11:04 pm
Forum: PDF-XChange Editor
Topic: Problem generating PDF/A file
Replies: 1
Views: 22

Re: Problem generating PDF/A file

Hello, Devtanfoglio The "error" you see in the middle there is the only one preventing the document from being converted to PDF/A, the others, while informational, are not critical issues, just confirmations or clarifications on what changes have happened to the file. That error however, i...
by TrackerSupp-Daniel
Tue Apr 16, 2024 10:52 pm
Forum: PDF-XChange Editor
Topic: [tool] change fonts in annotations
Replies: 1
Views: 11

Re: [tool] change fonts in annotations

Hello, Mathew

It looks fantastic, Thank you very much for this!

Kind regards,
by TrackerSupp-Daniel
Tue Apr 16, 2024 10:51 pm
Forum: PDF-XChange Editor
Topic: Scale MM to Mtr
Replies: 1
Views: 3

Re: Scale MM to Mtr

Hello, DazAusreo You can directly edit the scale at any time by clicking the dropdown when a measurement is selected: image.png You can also use the "calibration tool" to create a new measurement to use within any document, as detailed here: https://www.pdf-xchange.com/knowledgebase/454-Ho...
by TrackerSupp-Daniel
Tue Apr 16, 2024 10:43 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK No, those screenshots are from the Editor, as we have been discussing thus far, but text control is a fairly new addition to the software, and may not have been recorded to the manuals as of yet. I will let our writing team know about this change. In any case, the options presented there ...
by TrackerSupp-Daniel
Tue Apr 16, 2024 10:35 pm
Forum: PDF-XChange Editor
Topic: Scanned pages are sometimes rotated
Replies: 1
Views: 9

Re: Scanned pages are sometimes rotated

Hello, XChangeGirl There is a known recurring issue which can occur with some scanners, where if you have the Deskew option enabled in both the scanners own drivers, and our software options while scanning it can cause the page to "overskew" essentially. Please try disabling deskew in eith...
by TrackerSupp-Daniel
Tue Apr 16, 2024 10:29 pm
Forum: PDF-XChange Editor
Topic: Batch pages split - Different splitter position for each page
Replies: 2
Views: 17

Re: Batch pages split - Different splitter position for each page

Hello, mCHSNUg5Pz8cPap I think that may be the best way to accomplish this, yes. The split pages tool is intended to apply to a single split rule to the entire group of pages specified, it is not designed for page-page use in this way. You can use the "profiles" button in the lower left co...
by TrackerSupp-Daniel
Tue Apr 16, 2024 10:17 pm
Forum: PDF-XChange Editor
Topic: Technical Tool Differences
Replies: 1
Views: 11

Re: Technical Tool Differences

Hello, PHK That is a, difficult question, but the easy answer is, "it depends on your options for each tool". Lets start with some background on how PDF itself works, since it tied into this. - Page content in a PDF is X/Y-coordinate based, every page of the document has a predefined 0,0 p...
by TrackerSupp-Daniel
Tue Apr 16, 2024 6:17 pm
Forum: PDF-Tools
Topic: Non printing and exporting watermarks
Replies: 1
Views: 11

Re: Non printing and exporting watermarks

Hello, dasy2k1 Watermarks will not work for this need, as they are a part of the "page content" and so are brought along with the page itself during any of the operations you mentioned. properly placed Digital signatures on the other hand, have this built in. If you place a digital signatu...
by TrackerSupp-Daniel
Tue Apr 16, 2024 5:53 pm
Forum: PDF-XChange Editor
Topic: Change redaction color in 150 documents at same time
Replies: 1
Views: 15

Re: Change redaction color in 150 documents at same time

Hello, basje379 I am afraid not, for a few reasons... First, it appears that your redaction is already applied, this means it is a "shape" object on the page, no longer a comment, making intelligent selection difficult, if not impossible since other shape objects could be caught quite easi...
by TrackerSupp-Daniel
Tue Apr 16, 2024 4:04 pm
Forum: PDF-XChange Editor
Topic: New File's Zooming on Bookmarks and Highlights
Replies: 3
Views: 112

Re: New File's Zooming on Bookmarks and Highlights

Hello, shade-cabin-hammock You would have two options here. - With the option you mentioned in your most recent post enabled, ensure that you are at fit width zoom before clicking any link/bookmark, or; - Use the edit zoom tool as before, but ensure that its zoom level is "fit width" (not ...
by TrackerSupp-Daniel
Tue Apr 16, 2024 3:04 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK All I did here was the same 2 step process I mentioned before. I will break it down with some screenshots to help (Since the file is large, and the OCR took a good 10 minutes the first time over, I am recording these with a blank document. The UI will of course remain the same): First, op...
by TrackerSupp-Daniel
Mon Apr 15, 2024 10:35 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK

How does this version of the file match your needs?
raster-then-searchable-OCR.pdf
(9.81 MiB) Downloaded 6 times
Is there anything missing, or extraneous you see here?

Kind regards,
by TrackerSupp-Daniel
Mon Apr 15, 2024 10:07 pm
Forum: PDF-XChange Editor
Topic: Dark mode?
Replies: 13
Views: 1082

Re: Dark mode?

Hello, MedBooster This seems to be working as you are requesting already, it is worth noting however that the fill color and "line art" checkbox are directly related to these objects: image.png It is also possible to choose "none" as the fill color for such objects: image(1).png ...
by TrackerSupp-Daniel
Mon Apr 15, 2024 9:24 pm
Forum: PDF-XChange Editor
Topic: Stamp Pop-Up Note Appears on Single Click
Replies: 5
Views: 610

Re: Stamp Pop-Up Note Appears on Single Click

Hello, mykel.pamperin@fnf.com My apologies for the delay, We were not able to reproduce the issue with these files, and nothing else in our software should be able to cause such issues, but you have already verified that there are no background processes, and that all of your windows and device driv...
by TrackerSupp-Daniel
Mon Apr 15, 2024 8:27 pm
Forum: PDF-XChange Editor
Topic: Adjusting Pencil Width with Wheel
Replies: 10
Views: 976

Re: Adjusting Pencil Width with Wheel

Hello, MedBooster

Well, at the very least, I can assure you that this ticket has not been rejected, but I still provide any timeline for its progress.

Kind regards,
by TrackerSupp-Daniel
Mon Apr 15, 2024 5:24 pm
Forum: PDF-XChange Editor
Topic: Change annotation colors tool
Replies: 54
Views: 2613

Re: Change annotation colors tool

Hello, MedBooster I am not sure about the logistics of making that work for the text inside of comments, but I believe it should be possible. I have mentioned it in another thread recently, but we do have an open ticket on that particular topic. RT#4577: FR: Edit text format of multiple comments As ...
by TrackerSupp-Daniel
Mon Apr 15, 2024 4:56 pm
Forum: PDF-XChange Editor
Topic: +font? Batch-change color of typewriter text/comment elements (properties)
Replies: 12
Views: 507

Re: +font? Batch-change color of typewriter text/comment elements (properties)

Hello, MedBooster Yes, batch editing of text characteristics inside of selected comments is an ongoing item. We do have a ticket for it, as Stefan mentioned, and while it is not currently a high priority, I will ask the team to renew focus on this area. RT#4577: FR: Edit text format of multiple comm...
by TrackerSupp-Daniel
Mon Apr 15, 2024 3:26 pm
Forum: PDF-XChange Editor
Topic: Ending a command
Replies: 5
Views: 98

Re: Ending a command

Hello, Davide78 If you pressthe Escape key 2-4 times (depending on the tool and which content was selected) the Editor should revert back to the "default tool" typically the hand as requested automatically. You can also toggle "keep selected" mode "off" for any tools wh...
by TrackerSupp-Daniel
Mon Apr 15, 2024 3:14 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, Your way makes subtle changes to fonts and spacing in the visible image that are unaccetable to me. From your screenshot, you seem to still be using the "editable images" option, however you would want to use the "searchable image" option in this process. Searchable image ...
by TrackerSupp-Daniel
Fri Apr 12, 2024 10:10 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK I suppose it would work, but you have a few unnecessary extra steps. Your process could be as simple as 1. rasterize pages (with the option to flatten all text content enabled) 2. perform "searchable image" ocr. There is no need for using the 3rd option in the OCR dialog, nor se...
by TrackerSupp-Daniel
Fri Apr 12, 2024 9:44 pm
Forum: PDF-Tools (End Users FR)
Topic: Input files after processing, option to move to Recycle Bin / Trash
Replies: 1
Views: 15

Re: Input files after processing, option to move to Recycle Bin / Trash

Hello, kimbjo I do agree adding a move to recycle bin option would be highly beneficial, but I am not certain if it is possible (or at least, reliable). The reason you could not navigate to the recycle bin with simply the name is because the recycle bin path is a hidden system file, and Windows uses...
by TrackerSupp-Daniel
Fri Apr 12, 2024 9:12 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK Unfortunately, not for base content... Perhaps we should consider adding some sorting options to the Content pane, similar to what the comments pane offers. For now though, I suppose another option would be to use "rasterize pages" on the convert tab. That would have the side ef...
by TrackerSupp-Daniel
Fri Apr 12, 2024 8:53 pm
Forum: PDF-XChange Editor
Topic: Is there a way/code in JS for changing Hierarchy of bookmarks?
Replies: 1
Views: 369

Re: Is there a way/code in JS for changing Hierarchy of bookmarks?

Hello, N-N_milanesa_01 I do not know that it is possible via JS to modify these items reliably, but you can find the bookmark properties which are available to JS here: https://opensource.adobe.com/dc-acrobat-sdk-docs/library/jsapiref/JS_API_AcroJS.html#bookmark-properties From the looks of it, whil...
by TrackerSupp-Daniel
Fri Apr 12, 2024 6:55 pm
Forum: PDF-XChange Editor
Topic: As the number of comment or link objects increases, the time required to cut or copy link objects might increase
Replies: 32
Views: 1678

Re: As the number of comment or link objects increases, the time required to cut or copy link objects might increase

Hello, David.P I meant this one: In any case, that particular delay, when copying certain individual link object types, has had confirmation from the Dev team of a fix for the upcoming release. It should be available in the next few weeks, so please do keep an eye out for that. Hopefully it helps to...
by TrackerSupp-Daniel
Fri Apr 12, 2024 5:26 pm
Forum: PDF-XChange Editor
Topic: All My PDF to Word Conversions Get Image-Page Rendered? SOLVED
Replies: 10
Views: 761

Re: All My PDF to Word Conversions Get Image-Page Rendered? SOLVED

Hello, shade-cabin-hammock If it is truely just "stubble" as you say, the OCR should not capture much, if any of it, but some items, for example if you have the lower half of the letter d, could be recognized as the letters a, o or u, perhaps... There is no way to prevent this other than m...
by TrackerSupp-Daniel
Fri Apr 12, 2024 4:14 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK If the results are that out there... there may be something wrong with the document/page structure. Would it be at all possible to send us a copy of one of these pages? Beyond that however, as you said you do not need to edit the files, only search them, since searchable image is working ...
by TrackerSupp-Daniel
Fri Apr 12, 2024 3:42 pm
Forum: PDF-XChange Editor
Topic: All My PDF to Word Conversions Get Image-Page Rendered? SOLVED
Replies: 10
Views: 761

Re: All My PDF to Word Conversions Get Image-Page Rendered? SOLVED

Hello, shade-cabin-hammock Just to make sure i have this topic in order. a summary. The original issue was image content being converted to Word The issue was caused by the original PDF's being made of image content to begin with, so this was working as intended. One solution is to perform OCR on th...
by TrackerSupp-Daniel
Fri Apr 12, 2024 3:31 pm
Forum: PDF-XChange Editor
Topic: As the number of comment or link objects increases, the time required to cut or copy link objects might increase
Replies: 32
Views: 1678

Re: As the number of comment or link objects increases, the time required to cut or copy link objects might increase

Hello, Everyone @Rakunavi, I think that this description may have hit right on David's issue actually, see below @David, From what I can tell, Rakunavi's post following yours includes an excellent example of what you were describing. A file with very few "link" objects, yet copying only a ...
by TrackerSupp-Daniel
Thu Apr 11, 2024 11:31 pm
Forum: PDF-XChange Editor
Topic: Clear OCR Results?
Replies: 21
Views: 676

Re: Clear OCR Results?

Hello, PHK The only way this could be happening is if you are using the "searchable image" function, instead of the "Editable text" function (since editable text will replace any duplicates in that location), so all of the previous text information should be invisible at this tim...
by TrackerSupp-Daniel
Thu Apr 11, 2024 11:08 pm
Forum: PDF-XChange Editor
Topic: Stamp Pop-Up Note Appears on Single Click
Replies: 5
Views: 610

Re: Stamp Pop-Up Note Appears on Single Click

Hello, mykel.pamperin@fnf.com Very interesting. It may help if we can have a copy of your Editor application settings. Can I ask you to please click "File > Manage settings > export settings" Then place that file into a zip folder and send it to us here? Hopefully it will help us reproduce...
by TrackerSupp-Daniel
Thu Apr 11, 2024 10:08 pm
Forum: PDF-XChange Editor
Topic: Stamp Pop-Up Note Appears on Single Click
Replies: 5
Views: 610

Re: Stamp Pop-Up Note Appears on Single Click

Hello, mykel.pamperin@fnf.com Hearing the limited scope of the issue, I would be curious to confirm if it is perhaps a hardware, or windows issue. It could be that windows is passing us a double click command when those devices are only given a single click. To take out software out of the process, ...
by TrackerSupp-Daniel
Thu Apr 11, 2024 7:10 pm
Forum: PDF-Tools
Topic: Revising the list of document formats in the "Available File Filters" window
Replies: 4
Views: 120

Re: Revising the list of document formats in the "Available File Filters" window

Hello, After hearing from the dev team, the following responses to your items were provided. 1. We can sort the list alphabetically, but cannot offer a timeline. It is not a high priority item. I will followup with a ticket number shortly. RT#6865: FR: alphabetize "file type" lists 2. We w...
by TrackerSupp-Daniel
Thu Apr 11, 2024 5:26 pm
Forum: PDF-XChange Editor
Topic: Viewing multiple documents with synchronize pan and zoom?
Replies: 6
Views: 736

Re: Viewing multiple documents with synchronize pan and zoom?

Hello, Mathew While this is not something we currently plan to offer for regular use of the editor, the Document comparison function does also offer such relative positioning, the key difference there being that it tries to sync the location of the content on the page in situations where is has move...
by TrackerSupp-Daniel
Wed Apr 10, 2024 10:55 pm
Forum: PDF-XChange Editor
Topic: Microsoft Office 365 login
Replies: 3
Views: 561

Re: Microsoft Office 365 login

Hello, bmartel This sounds similar to a bug that was present in a semi-recent previous build I believe it has since been fixed. Can I ask you to please click help > about and confirm that you are runnign build 385? if not, please do update. If you are already up to date, please uninstall the softwar...
by TrackerSupp-Daniel
Wed Apr 10, 2024 10:03 pm
Forum: PDF-XChange Editor
Topic: As the number of comment or link objects increases, the time required to cut or copy link objects might increase
Replies: 32
Views: 1678

Re: As the number of comment or link objects increases, the time required to cut or copy link objects might increase

Hello, David.P How many dozens of objects do you need to select before this happens? I have tried in a few different files: In one with around 50,000 links, and copy paste works smoothly until I have nearly 5,000 selected at once. That seems like an unreasonably large number of items to need to copy...
by TrackerSupp-Daniel
Tue Apr 09, 2024 11:22 pm
Forum: PDF-XChange Editor
Topic: Search stamp palette
Replies: 3
Views: 579

Re: Search stamp palette

Hello, BRIRERE Thank you for the post, the item you originally replied to was a discussion in the SDK forum, so I hope you do not mind that I split it out and brought it to our end user forum area instead. I have not seen mention of this coming along anytime soon, but I will happily make note of you...
by TrackerSupp-Daniel
Tue Apr 09, 2024 10:52 pm
Forum: PDF-XChange Editor
Topic: As the number of comment or link objects increases, the time required to cut or copy link objects might increase
Replies: 32
Views: 1678

Re: As the number of comment or link objects increases, the time required to cut or copy link objects might increase

Hello, David.P For the sake of a ensuring the accuracy of my prior statements, I have had another chat with the Dev team leader. He has confirmed that while we are working on gradual improvements, there is not much more we can do if the software is working, as you show in your video, which is gradua...
by TrackerSupp-Daniel
Tue Apr 09, 2024 4:37 pm
Forum: PDF-XChange Editor
Topic: As the number of comment or link objects increases, the time required to cut or copy link objects might increase
Replies: 32
Views: 1678

Re: As the number of comment or link objects increases, the time required to cut or copy link objects might increase

Hello, PHK Thank you for the understanding. It is not something we can fix overnight. As time goes on, there will be gradual improvements in these areas, but I would not expect to see a "sudden change" with any one update. Maybe in a few years, you can come back to download today's version...
by TrackerSupp-Daniel
Tue Apr 09, 2024 4:20 pm
Forum: PDF-XChange Editor
Topic: [tool] PDF tool to generate icon SOLVED
Replies: 5
Views: 1022

Re: [tool] PDF tool to generate icon stream SOLVED

Hello, Mathew I noticed that you have flagged this topic as "solved"? Does that mean you found your solution and no longer need a hand on this? If you do still need help, I can pass this along to the Dev team for review. (Sadly your JS expertise is more than a bit beyond my capabilities) K...
by TrackerSupp-Daniel
Mon Apr 08, 2024 11:16 pm
Forum: PDF-Tools
Topic: Extract series of pages
Replies: 9
Views: 123

Re: Extract series of pages

Hello, Swiss I believe that this option was present in the editor build 335: image.png And so it is! image(1).png If you do still wish to upgrade to the latest release, you will need to sign into your account here, to do so: https://www.pdf-xchange.com/login If you are having trouble getting into yo...
by TrackerSupp-Daniel
Mon Apr 08, 2024 11:11 pm
Forum: PDF-XChange Editor
Topic: BUG? Keyboard "Enter" Key Nonfunctional in Crop Pages Tool
Replies: 16
Views: 565

Re: BUG? Keyboard "Enter" Key Nonfunctional in Crop Pages Tool

Hello, PHK It seems that what Paul was seeing is expected, if a little strange. It serves to navigate through the document to "verify" that the crop is in the correct location on each page. Pressing enter enough times to reach the end of the document seems to again proceed to the ok button...
by TrackerSupp-Daniel
Mon Apr 08, 2024 11:04 pm
Forum: PDF-XChange Editor
Topic: BUG? Resize Pages Tool Custom Option
Replies: 8
Views: 1028

Re: BUG? Resize Pages Tool Custom Option

Hello, PHK No worries, I had already reproduce the issue when I posted last week, and have since received confirmation from the Dev team that this issue is on our radar, with some team members looking into it currently. I cannot promise that it will be fixed in time for the next release, but we can ...
by TrackerSupp-Daniel
Mon Apr 08, 2024 10:39 pm
Forum: PDF-XChange Editor
Topic: As the number of comment or link objects increases, the time required to cut or copy link objects might increase
Replies: 32
Views: 1678

Re: As the number of comment or link objects increases, the time required to cut or copy link objects might increase

Hello, rakunavi Thank you and David both for the discussion, Unfortunately what you describe here is entirely expected. While we are working on optimizations, files with multiple thousands of links, bookmarks, layers, destinations, etc etc will indeed be slower when it comes to operations on those o...
by TrackerSupp-Daniel
Mon Apr 08, 2024 10:33 pm
Forum: PDF-XChange Editor
Topic: Suggestions for the read out loud tool
Replies: 22
Views: 6555

Re: Suggestions for the read out loud tool

Hello, MedBooster So it turns out, this was something that the Dev team thought of, and in our search for a solution, we found an actual bug! XD The solution to this *Should* have been that you uncheck the option to read comments as well, since having that enabled would cause exactly the issue you j...
by TrackerSupp-Daniel
Mon Apr 08, 2024 10:06 pm
Forum: PDF-XChange Editor
Topic: Dynamic Stamp - Auto Resizing via javascript
Replies: 9
Views: 1080

Re: Dynamic Stamp - Auto Resizing via javascript

Hello, MedBooster

While it is enabled, we will record the last used size, so you can enable this option, place your stamps at the desired size, and then disable it to continue using those sizes, without ever overwriting them.

Kind regards,