Search found 2377 matches

by TrackerSupp-Daniel
Fri Sep 20, 2019 9:06 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

No worries Mark,

We typically do most of our testing in house unless reproducing something reliably is an issue. So it is unlikely we will have a need to send you a test build, but I will keep it in mind just in case.

Kind regards,
by TrackerSupp-Daniel
Fri Sep 20, 2019 8:33 pm
Forum: PDF-XChange Editor
Topic: Quick Find results in Single Page View
Replies: 7
Views: 127

Re: Quick Find results in Single Page View

Hello Randy, After meddling around with the settings, I remembered a scrolling bug we recently discovered caused by using single page more in conjunction with the "ribbon page layout" that caused similar behaviours: image.png With this enabled, I was able to reproduce the behaviour that you reported...
by TrackerSupp-Daniel
Fri Sep 20, 2019 8:29 pm
Forum: PDF-XChange Editor
Topic: Split Document option request
Replies: 1
Views: 15

Re: Split Document option request

Hello Randy, I cannot make any promises for implementation at this time, however I have created a formal feature request for the Dev team to consider when we are next looking to improve this area of the software: RT#4912: Split document: more output options You can ask any member of our support team...
by TrackerSupp-Daniel
Fri Sep 20, 2019 8:07 pm
Forum: PDF-XChange Editor
Topic: Quick Find results in Single Page View
Replies: 7
Views: 127

Re: Quick Find results in Single Page View

Hello Randy, I am unable to reproduce this locally as you have depicted here, from page 1 in single page view, Ctrl+F "bookmark" initially takes me directly to page 3, and following along with F3 brings me through the document with the current result always visible. Could you please verify that you ...
by TrackerSupp-Daniel
Fri Sep 20, 2019 7:57 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, Sorry once again for the confusion, the letter separation should not change with justification, it would only be the distance between words that is regulated, but in a automated manner, not a manual manner. As for being able to fix these in the Editor, As I mentioned a few posts prior, A...
by TrackerSupp-Daniel
Thu Sep 19, 2019 8:09 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, Yes, most word processors do this, however the Editor is not a word processor, we attempt to emulate some of the handling as it is more commonplace and understood, however fundamentally we are not the same thing. justify works on a per line basis, however it does not change the actual si...
by TrackerSupp-Daniel
Thu Sep 19, 2019 7:51 pm
Forum: PDF-XChange Editor
Topic: Resize a path changes outline
Replies: 5
Views: 178

Re: Resize a path changes outline

Hello Puffolino, Items that are comments will maintain properties, however during the copy/paste operation you have converted the "text box" from a comment, into base content without most of those properties even existing. This causes scaling to affect every aspect of it, thus if you make it taller ...
by TrackerSupp-Daniel
Wed Sep 18, 2019 11:41 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

I am certainly glad that we could be of assistance!

You have an excellent day :D
by TrackerSupp-Daniel
Wed Sep 18, 2019 10:48 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, That would be correct, they essentially become base content, or they were initially when inside the stamp, and now are separate items. Layers are a difficult topic. they are considered separate from the usual separation of base content and comments. Simply put the editor can display them...
by TrackerSupp-Daniel
Wed Sep 18, 2019 7:35 pm
Forum: PDF-XChange Editor
Topic: Newline breaks XFDF-import
Replies: 14
Views: 1343

Re: Newline breaks XFDF-import

Hello Again Ankeilha, My apologies, You are correct that I had the issues mixed up. It appears that due to my own blunder back in June, the two separate issues were considered as one ticket, so when the other issue was resolved, this one was swept under the rug. I have created a new ticket, explicit...
by TrackerSupp-Daniel
Wed Sep 18, 2019 4:51 pm
Forum: PDF-XChange Editor
Topic: Merge pdf files
Replies: 7
Views: 299

Re: Merge pdf files

Hello Noam, The Editor has replaced Viewer for quite some time as the Viewer was discontinued years ago. All the Free functions in the Viewer are the same in the Editor. IE, you can open, view, apply most comments, such as highlights, fill form fields, and sign a document (among countless others) fo...
by TrackerSupp-Daniel
Mon Sep 16, 2019 11:29 pm
Forum: PDF-XChange Editor
Topic: Half page content missing
Replies: 5
Views: 295

Re: Half page content missing

Hello Plamen9227, The content type is caused by the creation method, in most cases CAD application expect that a documents intent is to be printed, even when using their dedicated conversion process, like PDFplot. This in turn uses Shape objects to maintain as much semblance of sameness possible. As...
by TrackerSupp-Daniel
Mon Sep 16, 2019 9:24 pm
Forum: PDF-XChange Editor
Topic: Newline breaks XFDF-import
Replies: 14
Views: 1343

Re: Newline breaks XFDF-import

Hello Ankeilha, I am unable to reproduce the issue at this point, and importing XFDF data with newline's does not seem to have any issues here. As you already mentioned that you are fully up to date, it is possible that a "repair" may be necessary. Could I ask you to close the application fully, and...
by TrackerSupp-Daniel
Mon Sep 16, 2019 8:30 pm
Forum: PDF-XChange Editor
Topic: Converting Links and Comments
Replies: 3
Views: 181

Re: Converting Links and Comments

Hello yjamous, Word comments work differently from PDF comments and unfortunately cannot be converted nicely. as such this function is not enabled for drag'n'drop operations. If you wish to enable this, you will need to use our word addin with PDF-XChange Standard, and Enable "Convert revision marku...
by TrackerSupp-Daniel
Mon Sep 16, 2019 8:22 pm
Forum: PDF-XChange Editor
Topic: Callout - Fit box by text content
Replies: 10
Views: 409

Re: Callout - Fit box by text content

Hello Sinaptik,

Unfortunately the ticket itself is not marked as resolved yet, so I cannot say with any certainty that it will be ready for the next build. With that said, it is still being worked on and has not been forgotten.

Kind regards,
by TrackerSupp-Daniel
Mon Sep 16, 2019 7:28 pm
Forum: PDF-XChange Editor
Topic: Double Commenting Annotations
Replies: 3
Views: 182

Re: Double Commenting Annotations

Hello Standish, The Commenting tools are able to select each other by default, if you need to place two of them over the same passage, simply hold the "Shift" key to temporarily enable "Exclusive mode" to prevent the current tool from selecting anything other than the current annotation. this will a...
by TrackerSupp-Daniel
Mon Sep 16, 2019 7:03 pm
Forum: PDF-Tools
Topic: Secure PDF
Replies: 9
Views: 420

Re: Secure PDF

Hello, I have just double checked to verify, and it seems to be working as expected over here. It is possible that your settings carried over from the previous build, and that is leading to the issue there. Can you try customizing the options before running the tool: image.png and let me know if tha...
by TrackerSupp-Daniel
Fri Sep 13, 2019 12:10 am
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 28
Views: 1851

Re: Find and replace text function?

Thank you for the added Support of this item Inn_Jilla!

Have a great day!
by TrackerSupp-Daniel
Fri Sep 13, 2019 12:08 am
Forum: PDF-XChange Editor
Topic: Sort Items in Dropdown Menus
Replies: 3
Views: 228

Re: Sort Items in Dropdown Menus

Hello Bruneux, That sort function certainly should do that for already existing items, although it will not continue sorting newly created items, you would need to disable and reenable it to accomplish that. With that said, you have also brought to light an issue in that this function currently does...
by TrackerSupp-Daniel
Thu Sep 12, 2019 11:48 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, If you have copied a "shape" from another document or application you can paste it into the Editor (it will usually be formatted as a stamp and require "flattening" but after doing that you should find the shape objects as expected within the document. Scanned documents when processed by...
by TrackerSupp-Daniel
Thu Sep 12, 2019 7:10 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, close, but not quite. Shapes, Text, and Images share one thing in common in that they are "Base content" which is distinctly different from annotations. To put it simply, base content can never go in front of Annotations, other than that, there are some technical differences, such as bei...
by TrackerSupp-Daniel
Wed Sep 11, 2019 11:34 pm
Forum: PDF-XChange Editor
Topic: Force font embedding in Editor
Replies: 11
Views: 856

Re: Force font embedding in Editor

Hello Emirena,

Unfortunately it is not possible to make form fields use embedded fonts currently. You will need to ensure that your form fields use universally available fonts, such as Arial and Times New Roman.

Kind regards,
by TrackerSupp-Daniel
Wed Sep 11, 2019 6:32 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, That underline is a "shape" object, which are independent from Images and text, although still definitely base content, you can select it with the "Edit > all content, or Shapes" tool: image.png using this allows you to select said Shape, and modify/rezise/move it as desired: image.png I...
by TrackerSupp-Daniel
Tue Sep 10, 2019 11:31 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Form Data - Import/Export greyed out
Replies: 1
Views: 24

Re: Form Data - Import/Export greyed out

Hello Gusgus, I have moved this topic from the (SDK) Software Development kit forums to the end user forums, as this does not seem to pertain to SDK functionality, please let me know if this issue does indeed pertain to the SDK, so I can undo that movement. As for the issue at hand, The document lik...
by TrackerSupp-Daniel
Tue Sep 10, 2019 10:38 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR in portuguese not working - bug
Replies: 5
Views: 339

Re: OCR in portuguese not working - bug

Hello Lum,
In that case, please try downloading the Editor instead of the discontinued viewer and see if its OCR works better for you. Just like the Viewer, all features of the Editor can be used without a license and will only apply "demo" stamps when premium features are used.

Kind regards,
by TrackerSupp-Daniel
Tue Sep 10, 2019 9:54 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR in portuguese not working - bug
Replies: 5
Views: 339

Re: OCR in portuguese not working - bug

Hello Lum, The Viewer is now a discontinued product and will not be seeing additional bugfixes, beyond critical security issues, so we may not be able to fix this if it truly is a bug. On to the topic at hand. Is is possible that the OCr has indeed completed that quickly and you simply have not noti...
by TrackerSupp-Daniel
Tue Sep 10, 2019 9:19 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Following that, I have also spoken with the Development team further on the original issues, and determined that we should be able to change our handling to recognize issues like this and prevent them from getting worse. I cannot speak for when exactly this will be resolved, but for tracking purpose...
by TrackerSupp-Daniel
Tue Sep 10, 2019 8:53 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, No worries there, we do offer paragraph options, including Indentation and Spacing settings, If that is what you meant: image.png To access these, you can highlight the text with the Edit text tool enabled (or the relevant tool for the content type), and either press Ctrl+H, or right cli...
by TrackerSupp-Daniel
Tue Sep 10, 2019 8:36 pm
Forum: PDF-XChange Editor
Topic: Horizontally reposition page
Replies: 1
Views: 65

Re: Horizontally reposition page

Hello, Unfortunately it is not possible to reposition the document on the X-axis, with that said, it is possible to enable a "ribbon layout" for the document pages, so that scrolling happens left and right, instead of up and down. To do this navigate to the view tab, and select the Ribbon layout: im...
by TrackerSupp-Daniel
Tue Sep 10, 2019 7:32 pm
Forum: PDF-XChange Editor
Topic: jAVASCRIPT and properties
Replies: 3
Views: 109

Re: jAVASCRIPT and properties

Hello Countryside_01, You can turn any JS into a UI button to be initiated with a click by following this KB: https://www.tracker-software.com/knowledgebase/510-How-do-I-add-a-custom-tool-to-the-toolbar-using-JavaScript-in-the-Editor Regarding affecting all fields globally, you should be able to use...
by TrackerSupp-Daniel
Tue Sep 10, 2019 6:14 pm
Forum: PDF-XChange Editor
Topic: create PDF from clipboard
Replies: 1
Views: 64

Re: create PDF from clipboard

Hello RobbRotax,

Unfortunately the Editor still does not offer a Create File From Clipboard function, We are working on developing such an addition, however for now I cannot offer a timeline before its implementation.

Kind regards,
by TrackerSupp-Daniel
Tue Sep 10, 2019 5:00 pm
Forum: PDF-XChange Editor SDK
Topic: Fill the text in search panel and start search programmatically SOLVED
Replies: 9
Views: 162

Re: Fill the text in search panel and start search programmatically SOLVED

Hello Fanski,

We do offer some samples on our GitHub, including a FullDemo for the Editor SDK in C#, Have you already looked through these to see if what you needed is available there?
https://github.com/tracker-software/PDF ... ter/CSharp

I hope this helps!
by TrackerSupp-Daniel
Tue Sep 10, 2019 12:14 am
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 28
Views: 1851

Re: Find and replace text function?

We"ll see what can be done, but no promises today 8)
by TrackerSupp-Daniel
Tue Sep 10, 2019 12:04 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: bug(high_accuracy): OCR layer area
Replies: 9
Views: 148

Re: bug(high_accuracy): OCR layer area

Hello Sasha, I am unsure what you would like me to say here. Much like our software has occasional updates, so too does the tesseract engine, it is entirely possible that the V7 uses an older version of the engine from before this issue was introduced. We will look into this and see if there is anyt...
by TrackerSupp-Daniel
Mon Sep 09, 2019 10:20 pm
Forum: PDF-XChange Editor
Topic: Underline in typewriter not working
Replies: 1
Views: 74

Re: Underline in typewriter not working

Hello Kai_jh, Thank you for the report, We have reproduced this, and it seems to be an issue local to Build 332. We hope to have the fixed for the upcoming build 333 release. In the meantime, if you need to add underlines to Typewriter annotations, you can make use of the 331.0 portable version: htt...
by TrackerSupp-Daniel
Mon Sep 09, 2019 9:59 pm
Forum: PDF-XChange Editor
Topic: Minor Font Format Change Causing Paragraph Justification Woes
Replies: 31
Views: 564

Re: Minor Font Format Change Causing Paragraph Justification Woes

Hello Mark, This seems to be caused by a change in the font itself, the word of is "Times-italic" which is not a windows default font and is likely not available on your machine. The short is, the best way to resolve this is to overwrite the font manually to a locally existing font, such as "Times n...
by TrackerSupp-Daniel
Mon Sep 09, 2019 7:18 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 1958

Re: Printing woes

My apologies for misreading that Timur. Thank you for the detailed feedback, I will forward this to the Development team so they can use it while working on improvements in all areas. As usual, I cannot provide any timelines on feature requests, so I am unable to speak for thin lines management opti...
by TrackerSupp-Daniel
Mon Sep 09, 2019 6:59 pm
Forum: PDF-XChange Translators
Topic: Where can I find XCShellExt plugin menus?
Replies: 9
Views: 92

Re: Where can I find XCShellExt plugin menus?

Hello Logilink, This information appears only when a document is secured to prevent editing: image.png You can secure a document to test this vis Ctrl+D > Security > password security. Note that you will need to save and close the document to test this. Also note that the PDF information tab will no...
by TrackerSupp-Daniel
Mon Sep 09, 2019 6:41 pm
Forum: PDF-XChange Editor
Topic: Tool Label on Cursor
Replies: 3
Views: 103

Re: Tool Label on Cursor

Thanks for the link Lev, It certainly is possible to achieve this in the Editor with JavaScript (Ctrl+J). Beyond simply removing the preview text, you can change it to any text you want. We do recommend that you keep at least one letter present, as this preview shows you in advanced what font, size,...
by TrackerSupp-Daniel
Mon Sep 09, 2019 6:14 pm
Forum: PDF-XChange Editor
Topic: Build 332 Document Sanitizer
Replies: 6
Views: 270

Re: Build 332 Document Sanitizer

Hello netsoniccyxf,

We offer a few functions that would fit that description, if you mean for document security, removal of information is done with the Redact tool, if you mean for file size savings, this is done with the "Save as optimised" function.

Kind regards,
by TrackerSupp-Daniel
Sat Sep 07, 2019 12:28 am
Forum: PDF-XChange Editor
Topic: Fast Search Using Index
Replies: 42
Views: 3653

Re: Fast Search Using Index

Hello Timur, The Editor should support external page calls, unless of course you have the "respect document" or "restore previous" view settings enabled, in which case the Editor will respect the document or restore the previous view (assuming the document has been opened by the editor in the past)....
by TrackerSupp-Daniel
Fri Sep 06, 2019 10:44 pm
Forum: PDF-XChange Editor
Topic: Numberic Keypad Does Not Work for Short Cuts SOLVED
Replies: 3
Views: 108

Re: Numberic Keypad Does Not Work for Short Cuts SOLVED

Hello kgrizzaffi, That would be because the num pad and top row number keys are considered completely different keys as far as both the keyboard, and windows are concerned. This Super user thread goes into some more details about why that is, but in short, they are different items, and we do not pla...
by TrackerSupp-Daniel
Fri Sep 06, 2019 5:37 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 1958

Re: Printing woes

Hello Timur, Glad to hear you are enjoying the new functions! Currently the Enhance thin line option does indeed not do anything. As it is not harming anyone by being present, it is simply something that we have forgotten to remove (or hide) from the UI as time went on. At the moment we do not have ...
by TrackerSupp-Daniel
Fri Sep 06, 2019 4:46 pm
Forum: PDF-XChange Editor SDK
Topic: Mouse Cursor Spinning
Replies: 5
Views: 54

Re: Mouse Cursor Spinning

Hello Jeff, This is a curious issue, Might I ask what OS you are working in currently? Also, please verify, this app was indeed built with our Editor SDK, not the Editor Simple SDK, or another of our SDK products ? If possible, seeing a demo app wherein you can reproduce this would be very helpful. ...
by TrackerSupp-Daniel
Thu Sep 05, 2019 7:03 pm
Forum: PDF-XChange Editor
Topic: Feature Request: Fast selection of Snapshot resolution
Replies: 1
Views: 80

Re: Feature Request: Fast selection of Snapshot resolution

Hello Guinness, Thank you for the suggestion, I cannot provide any guaranteed about implementation right now, but I have created a formal feature request for this matter. You can ask any member of our support team for future updates on the status of the following ticket number: RT#4893: FR: Snapshot...
by TrackerSupp-Daniel
Thu Sep 05, 2019 6:21 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: bug(high_accuracy): OCR layer area
Replies: 9
Views: 148

Re: bug(high_accuracy): OCR layer area

Hello SashaChernykh, Thank you for the report, You are quite correct in point 2 that the issue is related, for that matter it is the exact same issue as you described, and as the others described in the "duplicate post" that another user there mentioned. Our "Default" OCR engine is indeed the tesser...