Search found 3076 matches

by TrackerSupp-Daniel
Fri Mar 27, 2020 8:50 pm
Forum: PDF-Tools
Topic: Ferramentas no PDF Xchange editor
Replies: 2
Views: 38

Re: Ferramentas no PDF Xchange editor

Hi, thyago

It seems that you have pressed one of the "UI toggle" keys. Please press F8, this should restore your UI to normal.

Kind regards,
by TrackerSupp-Daniel
Fri Mar 27, 2020 6:31 pm
Forum: PDF-XChange Editor
Topic: Changing the behavior when multiple tabs are opened and one is closed
Replies: 1
Views: 33

Re: Changing the behavior when multiple tabs are opened and one is closed

Hi, gerritH The Editor remembers the order that you last viewed your documents in, this is used to choose the displayed document when the current file is closed. If the last document you looked at was #4, that will be displayed, if It was #2 or #3 instead, those will be displayed. To answer your que...
by TrackerSupp-Daniel
Fri Mar 27, 2020 6:26 pm
Forum: PDF-XChange Editor
Topic: Does IFilter put PDF contents in Windows Search index?
Replies: 5
Views: 452

Re: Does IFilter put PDF contents in Windows Search index?

Hi, libove

Thank you for the details of your findings and investigation.

Kind regards,
by TrackerSupp-Daniel
Fri Mar 27, 2020 6:19 pm
Forum: PDF-XChange Editor
Topic: Spell check: own wordlist selectable?
Replies: 2
Views: 42

Re: Spell check: own wordlist selectable?

Hi, Peter2

Yes, we offer a UI solution to modifying your wordlist however. To do this, open the prefernces (Ctrl+K) and look to the plugins category:
PDFXEdit_XmDPKisw8R.png
Kind regards,
by TrackerSupp-Daniel
Fri Mar 27, 2020 4:55 pm
Forum: PDF-XChange Editor
Topic: resort files when combining or afterwards
Replies: 5
Views: 78

Re: resort files when combining or afterwards

Hi all,

I hope Lev's suggestion was able to help. If you still have further questions, please let us know!

Kind regards,
by TrackerSupp-Daniel
Thu Mar 26, 2020 7:02 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts
Replies: 19
Views: 1041

Re: PDF-XChange Editor Pro v8.0.336.0 fails to properly embedd Google Noto Fonts

Hi, Christian Flatscher Font embedding as a whole will be seeing a rework in the future. Unfortunately it is a very large job and will take a good amount of resources to see completion. As such we currently have other priorities, namely the soon to be required "accessibility compatibility" overhaul ...
by TrackerSupp-Daniel
Thu Mar 26, 2020 12:15 am
Forum: PDF-XChange Editor
Topic: Remove Fonts
Replies: 23
Views: 1485

Re: Remove Fonts

8)
by TrackerSupp-Daniel
Wed Mar 25, 2020 11:59 pm
Forum: PDF-XChange Editor
Topic: Remove Fonts
Replies: 23
Views: 1485

Re: Remove Fonts

Hi, Timur Born The checkbox mentioned above is specifically for when Copying content, usually with the "Select text" tool, it should not have an impact on the editing of text. Despite Adobe experiencing the same errors, we are still looking into this to see if there is anything we can do to handle i...
by TrackerSupp-Daniel
Wed Mar 25, 2020 10:32 pm
Forum: PDF-XChange Editor
Topic: a bug report in Editor 7.x and 8.x
Replies: 2
Views: 72

Re: a bug report in Editor 7.x and 8.x

Hi,

As a followup to what Stefan asked, Can you please email us via <support@tracker-software.com> with a link to this thread and your current license key?

Kind regards,
by TrackerSupp-Daniel
Wed Mar 25, 2020 5:59 pm
Forum: PDF-Tools
Topic: Unable to process the pdf files with PDF-Tools
Replies: 3
Views: 91

Re: Unable to process the pdf files with PDF-Tools

Hi, adamp

Certainly, thank you for trying that, As this issue pertains to sensitive files, we will continue the discussion Via email.

Kind regards,
by TrackerSupp-Daniel
Wed Mar 25, 2020 4:07 pm
Forum: PDF-XChange Editor
Topic: Purchased 3 User Pack- How do I add users?
Replies: 1
Views: 41

Re: Purchased 3 User Pack- How do I add users?

Hi, jlagda I have just replied to your email asking the same, but I thought I should post here as well incase other users have the same issues. We do not overcomplicate our licensing scheme like many of our competitors do, so this should be an easy process. Installation on the other two machines sho...
by TrackerSupp-Daniel
Wed Mar 25, 2020 12:22 am
Forum: PDF-Tools
Topic: Unable to process the pdf files with PDF-Tools
Replies: 3
Views: 91

Re: Unable to process the pdf files with PDF-Tools

Hi, adamp Thank you for the report, Could you please first verify that you have the latest version installed (8.0.336.0) and if not, please update the software and try again. You can check the running version under help > about. If you are running the latest version, please right click on the tool y...
by TrackerSupp-Daniel
Tue Mar 24, 2020 10:47 pm
Forum: PDF-XChange Editor
Topic: [Feature Request] Snapshot Resolution
Replies: 3
Views: 44

Re: [Feature Request] Snapshot Resolution

Hi, joshhuggins Thank you for the feature request, this is certainly the best way to make a request, though I should note that this request already exists! https://forum.tracker-software.com/viewtopic.php?f=62&t=33046 Regardless, I have added your support to the ticket created back then: RT#4893: FR...
by TrackerSupp-Daniel
Tue Mar 24, 2020 5:39 pm
Forum: PDF-XChange Editor
Topic: Some Requests
Replies: 1
Views: 442

Re: Some Requests

Hi, lindermman I will see about having a "current page" option to select but for the time being this can be achieved by right clicking on the thumbnails (Ctrl_T) of the page desired, and choosing Insert pages from there, or by selecting the desired thumbnail before using the Ctrl_Shift_I insert page...
by TrackerSupp-Daniel
Tue Mar 24, 2020 5:17 pm
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor Windows Explorer Preview of Dropbox Cloud Sync Files Glitchy SOLVED
Replies: 4
Views: 356

Re: PDF-XChange Editor Windows Explorer Preview of Dropbox Cloud Sync Files Glitchy SOLVED

Hi, h107474

Do you have any other software installed which offers a preview handler? If so, can you please use our shell extensions utility to set that as the default handler, and confirm if this same issue happens even when our software is not in use?

Kind regards,
by TrackerSupp-Daniel
Tue Mar 24, 2020 4:47 pm
Forum: PDF-XChange Editor
Topic: Does IFilter put PDF contents in Windows Search index?
Replies: 5
Views: 452

Re: Does IFilter put PDF contents in Windows Search index?

Hi, libove There should not be any differences in the Ifilter handler between versions of windows, so this certainly should be working regardless of the other settings that are in place. Can I ask you to try disabling, and then re-enabling our Ifilter on the enterprise machine? After that, please re...
by TrackerSupp-Daniel
Mon Mar 23, 2020 10:50 pm
Forum: Office2PDF & MS Office Addin
Topic: Office Addin - 2 different languages
Replies: 3
Views: 416

Re: Office Addin - 2 different languages

Hi, Peter2 Thank you for the report. I have managed to reproduce this. it is likely caused by a recent change in the storage location for settings within the Office addins. This should hopefully be rectified in build 337 where we will be finalizing any leftover functions and implementing a system to...
by TrackerSupp-Daniel
Mon Mar 23, 2020 4:34 pm
Forum: PDF-XChange Editor
Topic: Remove Fonts
Replies: 23
Views: 1485

Re: Remove Fonts

Hi, Timur Born When copying content, the Editor has an option enabled by default to "preserve original ligatures" image.png If this is enabled, it should maintain the originals as they are. We have been monitoring this discussion and I wanted to inform you that our Dev team is beginning the consider...
by TrackerSupp-Daniel
Mon Mar 23, 2020 4:17 pm
Forum: PDF-XChange Editor
Topic: [Feature Request] Synchronize two documents view
Replies: 1
Views: 249

Re: [Feature Request] Synchronize two documents view

Hi, netsonicyxf

We are looking into a document compare feature in the future that will hopefully include this option. It is not something that I can offer a timeline of any guarantees on, but it may be coming later on.
Until then, there is no option to synchronize scrolling.

Kind regards,
by TrackerSupp-Daniel
Fri Mar 20, 2020 11:13 pm
Forum: PDF-XChange Editor
Topic: Set default tool
Replies: 3
Views: 260

Re: Set default tool

:D
by TrackerSupp-Daniel
Fri Mar 20, 2020 7:37 pm
Forum: PDF-XChange Editor
Topic: Set default tool
Replies: 3
Views: 260

Re: Set default tool

Hi, jvooys

Yes, this can be toggled in the Preferences (Ctrl_K) under the Tools category:
PDFXEdit_lVSfp3jFe9.png
I Hope this helps!

Kind regards,
by TrackerSupp-Daniel
Thu Mar 19, 2020 9:06 pm
Forum: PDF-XChange Editor
Topic: Size of Icons for comments
Replies: 3
Views: 275

Re: Size of Icons for comments

Hi, Peter2 Do you mean the icon types for the "sticky note" tool? PDFXEdit_AB8ixFQdk1.png Unfortunately these are static sizes, as stick notes, along with the callout attached to them need to automatically resize based on the zoom level in a document in multiple softwares. They have a position, but ...
by TrackerSupp-Daniel
Thu Mar 19, 2020 6:56 pm
Forum: Office2PDF & MS Office Addin
Topic: Watermarks - "Placed on .."
Replies: 8
Views: 345

Re: Watermarks - "Placed on .."

Hi, Peter2

Indeed, we will look at that in the future.

Kind regards,
by TrackerSupp-Daniel
Thu Mar 19, 2020 6:44 pm
Forum: Office2PDF & MS Office Addin
Topic: Watermarks - "Placed on .."
Replies: 8
Views: 345

Re: Watermarks - "Placed on .."

Hi, Peter2 I have just discussed this with our Dev team and learned something new, The dropdown field itself in the standard printer can be typed into directly. so you can actually type 2- just like in the Editor, and it will apply to page 2 and up as I described before! Like so: splwow64_Rnv3R3VYob...
by TrackerSupp-Daniel
Thu Mar 19, 2020 6:22 pm
Forum: PDF-XChange Editor
Topic: Flatten selected comments - only icon is displayed?
Replies: 3
Views: 263

Re: Flatten selected comments - only icon is displayed?

Hi, Peter2

Yes, the Callout tool would certainly be a better option for your uses. I hope this that can help other users as well.

Kind regards,
by TrackerSupp-Daniel
Thu Mar 19, 2020 6:12 pm
Forum: PDF-XChange Editor
Topic: Line spacing for Typewriter?
Replies: 5
Views: 289

Re: Line spacing for Typewriter?

Hi, Peter2

The Properties Pane may be altered in the future to better showcase these functions, but for the moment it is intended to be laid out like this.

Kind regards,
by TrackerSupp-Daniel
Thu Mar 19, 2020 6:06 pm
Forum: Office2PDF & MS Office Addin
Topic: Watermarks - "Placed on .."
Replies: 8
Views: 345

Re: Watermarks - "Placed on .."

Hi, Peter2 My apologies there, The dialog that I sent a screenshot of was from the Editor, I was unaware you were looking at the Printer specifically. Currently there is no method to accomplish this, but I will ask the Dev team to update this menu so that it has the same functions as the Editor does...
by TrackerSupp-Daniel
Thu Mar 19, 2020 5:54 pm
Forum: PDF-XChange Editor
Topic: Flatten selected comments - only icon is displayed?
Replies: 3
Views: 263

Re: Flatten selected comments - only icon is displayed?

Hi, Peter2 It is difficult to tell from your description, but this sounds like you mean sticky notes or the callout attached to a comment (shown by double clicking on it)? If so this would be expected as the popup note is a an internal aspect of the comment, and thus when flattened, its data is remo...
by TrackerSupp-Daniel
Thu Mar 19, 2020 5:47 pm
Forum: Office2PDF & MS Office Addin
Topic: Watermarks - "Placed on .."
Replies: 8
Views: 345

Re: Watermarks - "Placed on .."

Hi, Peter2

Our page ranges function can accomplish this, simply enter 2- in the page range, and it will apply the watermark to all pages form 2 and up, like so:
PDFXEdit_8cWQGkB1Pw.png
I hope this helps!

Kind regards,
by TrackerSupp-Daniel
Wed Mar 18, 2020 10:49 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Shortcut/button for "print current page only"?
Replies: 3
Views: 265

Re: Shortcut/button for "print current page only"?

Hi, waywardson

Unforutnately there is no keyboard shortcut to initiate a print job like thi, but simply pressing Ctrl+P and then selecting the "Current page" options will accomplish this quite quickly:
PDFXEdit_9Zo7QtvsuK.png
Kind regards,
by TrackerSupp-Daniel
Wed Mar 18, 2020 12:25 am
Forum: PDF-XChange Editor
Topic: Can't modify doc with interactive form fields SOLVED
Replies: 3
Views: 442

Re: Can't modify doc with interactive form fields SOLVED

Hi, Jimmy D Some documents have security in place to prevent editing/printing/etc, or only allow form filling. This is not something we are doing incorrectly, but something that the document in question specifically tells the PDF software handling it to do. There is no way to prevent this from happe...
by TrackerSupp-Daniel
Mon Mar 16, 2020 11:20 pm
Forum: PDF-XChange Editor
Topic: apply a stamp to all PDF files
Replies: 3
Views: 207

Re: apply a stamp to all PDF files

Hi, Kaschi Apologies, I believe Dimitar was suggesting you make use of the "watermark" function that PDF-Tools offers, which would allow you to place something similar to a stamp, or even overlay an entire page to your document. PDFXTools_8BMeWj8L2C.png Stamps themselves are something that PDF-Tools...
by TrackerSupp-Daniel
Mon Mar 16, 2020 8:31 pm
Forum: PDF-XChange Editor
Topic: Tracker Updater Problems
Replies: 1
Views: 112

Re: Tracker Updater Problems

Hi, countryside_01 When encountering this issue, it usually means that Windows itself has prevented our updater from beginning the check, or stopped us from downlaoding/running the Installer Executable. The best way to get around this is to simply close out all of our products (check the system tray...
by TrackerSupp-Daniel
Mon Mar 16, 2020 8:27 pm
Forum: PDF-XChange Editor
Topic: Documents signed with expired certificate are delayed to opening
Replies: 7
Views: 211

Re: Documents signed with expired certificate are delayed to opening

Hi, marcoscmonteiro No worries, I will continue with my tests here as well, and If I can find a workaround for you I will let you know but for the time being, the best I can offer is that you wait until the Dev team is able to address this issue in a future build. They are still undergoing their inv...
by TrackerSupp-Daniel
Mon Mar 16, 2020 6:23 pm
Forum: PDF-XChange Editor
Topic: Documents signed with expired certificate are delayed to opening
Replies: 7
Views: 211

Re: Documents signed with expired certificate are delayed to opening

Hi, All I have been testing further with these files and thus far been unable to notice any large delay when opening the "expired" document. Could you try creating a new Blank document with only a signature field, and placing each of your signatures in a separate copy, so that the content that needs...
by TrackerSupp-Daniel
Fri Mar 13, 2020 8:26 pm
Forum: PDF-XChange Editor
Topic: Documents signed with expired certificate are delayed to opening
Replies: 7
Views: 211

Re: Documents signed with expired certificate are delayed to opening

Hi, marcoscmonteiro I have asked our Dev team to take a look at this as well, but in the meantime, can you verify If you have enabled the option to "verify all signatures when the document is opened", and if disabling this option shows any improvement? Thisoption is found in the preferences (Ctrl+K)...
by TrackerSupp-Daniel
Fri Mar 13, 2020 4:23 pm
Forum: PDF-Tools
Topic: auto batch print to source file name
Replies: 4
Views: 135

Re: auto batch print to source file name

Hi, smoo4what

:D

Kind regards,
by TrackerSupp-Daniel
Thu Mar 12, 2020 7:29 pm
Forum: PDF-XChange Editor
Topic: Settings display in browser
Replies: 9
Views: 1019

Re: Settings display in browser

Hi, David.P

Sorry about the delay, I have managed to reproduce this bug and created a ticket for it:

RT#5135: IE Classic UI does not have "quick access" bar

As usual, I cannot provide a timeline for a resolution, but we will be working on it when possible.

Kind regards,
by TrackerSupp-Daniel
Thu Mar 12, 2020 6:59 pm
Forum: PDF-XChange Editor
Topic: Change default save?
Replies: 1
Views: 91

Re: Change default save?

Hi, Kekistan96

It is not currently possible to change the default filetype for saving. You can either click the dropdown, or use tab & arrow keys to select the intended format before saving.

Kind regards,
by TrackerSupp-Daniel
Thu Mar 12, 2020 4:31 pm
Forum: PDF-Tools
Topic: auto batch print to source file name
Replies: 4
Views: 135

Re: auto batch print to source file name

Hi, smoo4what You should be able to achieve this by using the "print" action in PDF-Tools with one of our PDF-Xchange Printers selected, as they default to use the document name when printing. I should however note that printing PDF to PDF is never advised as it can lead to document corruption and l...
by TrackerSupp-Daniel
Thu Mar 12, 2020 4:15 pm
Forum: PDF-XChange Editor
Topic: Missing lines/objects in PDFs from Illustrator
Replies: 6
Views: 306

Re: Missing lines/objects in PDFs from Illustrator

Hi, ADvG

We do not have a specific date planned for the next build release yet.

Kind regards,