Search found 3812 matches

by TrackerSupp-Daniel
Fri Oct 23, 2020 9:52 pm
Forum: PDF-XChange Editor
Topic: Component not initialized ERROR CODE
Replies: 5
Views: 41

Re: Component not initialized ERROR CODE

Hi, PsyDMedia I am glad to hear that you found a solution to the problem. I also wanted to note that I specifically did not suggest closing the application, as this would cause the same process to occur, and most likely lead to the same error occurring. My recommendation for now (until we are able t...
by TrackerSupp-Daniel
Fri Oct 23, 2020 9:33 pm
Forum: PDF-XChange Editor
Topic: Disable select while using pencil
Replies: 4
Views: 82

Re: Disable select while using pencil

Hi, User1234 Exclusive mode is temporarily toggled on or off when the Shift key is held down, so if you are pressing Shift, or have another application running in the background (such as "autohotkey") which may temporarily press the shift key virtually, that could cause what you are describing. Beyo...
by TrackerSupp-Daniel
Fri Oct 23, 2020 6:40 pm
Forum: PDF-XChange Editor
Topic: Component not initialized ERROR CODE
Replies: 5
Views: 41

Re: Component not initialized ERROR CODE

Hi, PsyDMedia Component not initialized simply means that the file could not be opened because the call to open it came while the software was midway through initializing something the document requires. This can sometimes happen with complex, or very small files and windows tells us to open the fil...
by TrackerSupp-Daniel
Fri Oct 23, 2020 5:55 pm
Forum: PDF-XChange Editor
Topic: Flatten The dokument Header or Footer
Replies: 1
Views: 31

Re: Flatten The dokument Header or Footer

Hi, aliya1990 It is possible to flatten content, though not entirely so that it cannot be edited. If you choose to flatten comments, headers, or anything else, it will simply become base content, which can be edited using the "Edit" tool, specifically designed for handling base content. With that sa...
by TrackerSupp-Daniel
Thu Oct 22, 2020 11:59 pm
Forum: PDF-XChange Editor
Topic: Navigate Backward and Forward
Replies: 52
Views: 6291

Re: Navigate Backward and Forward

Hi, David.P

Regarding making view history window specific, The work item mentioned earlier on that topic is currently assigned to a developer and is under way. While it does not appear it will be ready very soon, there is already progress on the matter.

Kind regards,
by TrackerSupp-Daniel
Thu Oct 22, 2020 10:53 pm
Forum: PDF-XChange Editor
Topic: Find and replace text function?
Replies: 40
Views: 4526

Re: Find and replace text function?

Hi, Lemax007 While Replace functionality is still a ways off, we do have multiple ways to remove/delete content in bulk. For links specifically, you can use the "Links" pane, which can be opened at any time from the Options button, in the lower left corner of the Editor: image.png This pane allows y...
by TrackerSupp-Daniel
Thu Oct 22, 2020 9:36 pm
Forum: PDF-XChange Editor
Topic: [Feature Improvement] Generate Bookmarks from Page Text
Replies: 2
Views: 1116

Re: [Feature Improvement] Generate Bookmarks from Page Text

Hi, jimmarek and netsonicyxf We provide detials on how to create bookmarks from page text here: https://help.tracker-software.com/pdfxe8/generate-bookmarks-from-page-text_ed.html further details about all bookmarking functions can be found in the "bookmark tab" section of the manual: https://help.tr...
by TrackerSupp-Daniel
Thu Oct 22, 2020 8:40 pm
Forum: PDF-XChange Editor
Topic: Stitching two pdfs together in order
Replies: 4
Views: 80

Re: Stitching two pdfs together in order

Hi, ACE-

Not yet, but JavaScript action support is something we have planned for the future in PDF-Tools. For now, these actions will need to be performed through the Editor.

Kind regards,
by TrackerSupp-Daniel
Thu Oct 22, 2020 7:00 pm
Forum: PDF-XChange Editor
Topic: Search by Highlight Properties, Especially Color
Replies: 6
Views: 152

Re: Search by Highlight Properties, Especially Color

Hi, brody-xr3 When sorting by color, I do believe that it should be based on the "creation date" (as well as time) so if you created the comments in order through the page from top to bottom, it would work as you say, but if say you started from the bottom, up, for another page, that page would go t...
by TrackerSupp-Daniel
Wed Oct 21, 2020 6:52 pm
Forum: PDF-XChange Editor
Topic: Saved Session - adding/removing files
Replies: 1
Views: 33

Re: Saved Session - adding/removing files

Hi, mjm.0 To add or remove files to a session, currently you must open that session, then open or close the files you wish to change, and then save the session once again, overwriting the original, there is not way to make changes to a session whilst it is closed. As for your second inquiry, No, it ...
by TrackerSupp-Daniel
Wed Oct 21, 2020 5:03 pm
Forum: PDF-XChange Editor
Topic: Fill forms feature in only one file
Replies: 3
Views: 43

Re: Fill forms feature in only one file

Hi, chatchat My apologies, I thought you only wanted a single data set in the output document, not all data sets combined into a single file. In the future, we plan to add the Populate forms function to our PDF-tools batch processing suite, which would then allow you to automate this process, For th...
by TrackerSupp-Daniel
Wed Oct 21, 2020 4:33 pm
Forum: PDF-XChange Editor
Topic: Fill forms feature in only one file
Replies: 3
Views: 43

Re: Fill forms feature in only one file

Hi, chatchat The "import form data", or "populate forms" functions will take an input CSV file, and use the first line (row), as column headers identifying which form field the data below goes into. The lines (rows) below the first are the form data that goes into the respective field in that versio...
by TrackerSupp-Daniel
Tue Oct 20, 2020 11:56 pm
Forum: PDF-XChange Print Drivers
Topic: Print driver triggers Powerpoint bug
Replies: 6
Views: 135

Re: Print driver triggers Powerpoint bug

Hi, lpronfire To my knowledge, the normal print dialog in PPT does not allow you to specify printing multiple instances of each slide. Beyond that, the conversion plugin actually goves more control and abilities (such as retaining web links), than printing to PDF would, however as the conversion add...
by TrackerSupp-Daniel
Tue Oct 20, 2020 6:25 pm
Forum: PDF-XChange Editor
Topic: Certificates, Save Location and Adding
Replies: 6
Views: 94

Re: Certificates, Save Location and Adding

Hi, lev

Thank you for catching that, and Sorry iamnotcreativewithnames for missing that question, I hope lev's answer is helpful for you.

Kind regards,
by TrackerSupp-Daniel
Tue Oct 20, 2020 6:07 pm
Forum: PDF-XChange Editor
Topic: multipage PDF only prints on one page
Replies: 7
Views: 92

Re: multipage PDF only prints on one page

Hi, All

Thank you for the concise answer Willy, I believe this should be exactly what WeeWillie was looking for. I hope it helps then here.

Kind regards,
by TrackerSupp-Daniel
Tue Oct 20, 2020 6:00 pm
Forum: PDF-XChange Editor
Topic: SEARCH and ADD
Replies: 7
Views: 666

SEARCH and ADD

:)
by TrackerSupp-Daniel
Tue Oct 20, 2020 5:29 pm
Forum: PDF-XChange Editor
Topic: Bates Numbering Multiple Files - Generating file names
Replies: 3
Views: 281

Re: Bates Numbering Multiple Files - Generating file names

Hi, turkeyboy300@gmail.com

There is not yet a resolution to this, but it is something that we have discussed and do wish to offer in the future. I cannot say when exactly it may be coming however.

Kind regards,
by TrackerSupp-Daniel
Tue Oct 20, 2020 4:27 pm
Forum: PDF-XChange Editor
Topic: Certificates, Save Location and Adding
Replies: 6
Views: 94

Re: Certificates, Save Location and Adding

Hi, iamnotcreativewithnames Currently we are only able to make use of certificates which have a corresponding private key. If you purchased a certificate, you should be able to request that they send you one which has a private key. You can tell if you have a private key for your current certificate...
by TrackerSupp-Daniel
Mon Oct 19, 2020 9:07 pm
Forum: PDF-XChange Editor
Topic: Document not printing as seen on PC screen
Replies: 3
Views: 99

Re: Document not printing as seen on PC screen

Hi, ahmed Ansar I am sorry but I do not see how your post relates to the original post at all here. Richard has explicitly states that the issue is the print job not adhering to the "duplex" setting and page sizes, which both have nothing to do with backgrounds. Then the latter half of your post is ...
by TrackerSupp-Daniel
Mon Oct 19, 2020 8:30 pm
Forum: PDF-XChange Editor
Topic: Eraser deleting bug
Replies: 2
Views: 187

Re: Eraser deleting bug

Hi, User1234 Could I ask you to please confirm, does this happen when using any other devices for touch (such as your finger) or is this specific to the stylus you are using? If it is specific to the stylus, please provide us with the model number for that pencil, so we look into this further. If th...
by TrackerSupp-Daniel
Mon Oct 19, 2020 7:59 pm
Forum: PDF-XChange Editor
Topic: Text color in bookmarks
Replies: 5
Views: 176

Re: Text color in bookmarks

Hi, Ovg The dev team have gotten back to me on this, there is a reason that bookmarks currently do not adhere to the application text setting. That is, bookmarks can have their own font color, we only make minor adjustments to that color of the bookmark text IF it is very close to the current backgr...
by TrackerSupp-Daniel
Mon Oct 19, 2020 6:37 pm
Forum: PDF-XChange Editor
Topic: Search by Highlight Properties, Especially Color
Replies: 6
Views: 152

Re: Search by Highlight Properties, Especially Color

Hi, brody-xr3 At the moment, the best that coould be done here is making use of the "Comments" pane, and setting it to "group by > color": image.png This will then allow you to use the arrow keys (up/down) to jump through comments in order, one color at a time. You will of course need to ensure that...
by TrackerSupp-Daniel
Mon Oct 19, 2020 6:06 pm
Forum: PDF-XChange Editor
Topic: Unexpected previous view jump in combination with links
Replies: 6
Views: 204

Re: Unexpected previous view jump in combination with links

Hi, David.P This is a crosspost from the topic you mentioned, I am sorry that this has gone on so long. I have brought this to our dev team leaders directly (instead of simply bumping the ticket), and informed them that this has been going on too long. While I cannot make a promise, since the releas...
by TrackerSupp-Daniel
Mon Oct 19, 2020 6:05 pm
Forum: PDF-XChange Editor
Topic: Navigate Backward and Forward
Replies: 52
Views: 6291

Re: Navigate Backward and Forward

Hi, David.P I am sorry that this has gone on so long. I have brought this to our dev team leaders directly (instead of simply bumping the ticket), and informed them that this has been going on too long. While I cannot make a promise, since the release just around the corner, I did ask them if there ...
by TrackerSupp-Daniel
Mon Oct 19, 2020 5:52 pm
Forum: PDF-XChange Editor
Topic: Redacting a selection renders entire page blank
Replies: 5
Views: 260

Re: Redacting a selection renders entire page blank

Hi, david king

Thank you very much for the clear answer to JohnCLeBlanc's request. I hope that this helps, as I could not have worded it better myself.

Kind regards,
by TrackerSupp-Daniel
Fri Oct 16, 2020 7:43 pm
Forum: PDF-XChange Editor
Topic: Select all pages that are not link targets
Replies: 3
Views: 98

Re: Select all pages that are not link targets

Hi, David.P At this moment, the best workaround I see is using the current "pages with links" function, and then in the thumbnails pane, clicking "options > select > invert selection" to swap the selection to all pages not currently selected (IE those without links). This is of course assuming that ...
by TrackerSupp-Daniel
Fri Oct 16, 2020 7:06 pm
Forum: PDF-XChange Editor
Topic: Text color in bookmarks
Replies: 5
Views: 176

Re: Text color in bookmarks

Hi, Brian Keys If you are running the latest version (8.0.341.0) the text in the Bookmarks pane will alter itself automatically to remain visible dependent on the "window" color, as you can see here: image.png image1.png image2.png With that said I will pass this along to our Dev team and see what c...
by TrackerSupp-Daniel
Fri Oct 16, 2020 12:16 am
Forum: PDF-XChange Editor
Topic: Web Optimised (Linearised) PDF
Replies: 3
Views: 69

Re: Web Optimised (Linearised) PDF

Hi, markmills

Unfortunately we do not currently offer any options to "web optimize" documents. I have spoken with our Dev team on the matter and it is a highly complex function. As such, while we do hope to be able to offer it at some point in the future, it is a very long way off.

Kind regards,
by TrackerSupp-Daniel
Thu Oct 15, 2020 9:19 pm
Forum: PDF-XChange Editor
Topic: Saving annotation to open on a different computer
Replies: 1
Views: 60

Re: Saving annotation to open on a different computer

Hi, ShArn Comments and annotation are part of the document when you save it, provided you are opening the same document on the other PC, and not a local copy of it, all the comments will be present without any issue. Perhaps you have a duplicate copy on the second device (which will not be affected ...
by TrackerSupp-Daniel
Thu Oct 15, 2020 7:25 pm
Forum: PDF-XChange Editor SDK
Topic: StackOverflowException while converting to PDF/A
Replies: 2
Views: 115

Re: StackOverflowException while converting to PDF/A

Hi, Roland It seems that the file you sent us as a sample does not allow us to reproduce the entire issue as you have described. Would it be possible for you to resend us the full size 800 page document (we have an upload server for large files, described below) and post here when it is uploaded so ...
by TrackerSupp-Daniel
Thu Oct 15, 2020 12:10 am
Forum: PDF-Tools
Topic: Error when trying EXPORT FORM DATA on IRS form
Replies: 5
Views: 108

Re: Error when trying EXPORT FORM DATA on IRS form

Hi, avito52 1) When I open the form in a web browser (Edge or Chrome) I can fill in fields but when I try to save it the entries are lost. Thoughts? That is dependent on how the browser chooses to fill in the form. If i am not mistaken, both Chrome and Edge "fill" with a printable overlay but do not...
by TrackerSupp-Daniel
Wed Oct 14, 2020 5:51 pm
Forum: PDF-XChange Editor
Topic: 2 instances of PDF-XChange Editor when opening a PDF file
Replies: 1
Views: 63

Re: 2 instances of PDF-XChange Editor when opening a PDF file

Hi, Berecz Most likely you have enabled the "restore last session when application starts" option: image.png This can be disabled through the preferences (Ctrl_K) under Documents. Please try doing this, then close the software and open another file. If the issue persists after that, please tr resett...
by TrackerSupp-Daniel
Wed Oct 14, 2020 5:22 pm
Forum: PDF-XChange Editor
Topic: Eliminating blue background on color scans
Replies: 4
Views: 98

Re: Eliminating blue background on color scans

Hi, LM77

Glad to hear you found a solution to the problem, hopefully others experiencing the same will see this and it will be helpful for them.

Kind regards,
by TrackerSupp-Daniel
Wed Oct 14, 2020 4:21 pm
Forum: PDF-XChange Editor
Topic: Wrong characters when editing text
Replies: 5
Views: 120

Re: Wrong characters when editing text

Hi all,

Thanks for the solid answer Willy!
Petepuma01, please do let us know if this helps you at all.

Kind regards,
by TrackerSupp-Daniel
Wed Oct 14, 2020 4:15 pm
Forum: PDF-XChange Editor
Topic: Bookmarks
Replies: 2
Views: 100

Re: Bookmarks

Hi all! Willy is correct here, this feature is working correctly, the Generate bookmarks from Table of contents function only creates bookmarks, it does not affect the page text in any way, so it is entirely expected that the page numbers visibly shown on the page are not changed, only the pages tha...
by TrackerSupp-Daniel
Wed Oct 14, 2020 12:27 am
Forum: PDF-XChange Editor
Topic: Extract Field Entries to Spreadsheet
Replies: 3
Views: 64

Re: Extract Field Entries to Spreadsheet

Hi, avito52 This seems to be very similar to your more recent post here: https://forum.tracker-software.com/viewtopic.php?f=70&t=35099 Would it be safe to assume as you mention exporting to CSV in that topic, you do not need help exporting to a spreadsheet anymore, and the only remaining issue is pe...
by TrackerSupp-Daniel
Wed Oct 14, 2020 12:16 am
Forum: PDF-Tools
Topic: Error when trying EXPORT FORM DATA on IRS form
Replies: 5
Views: 108

Re: Error when trying EXPORT FORM DATA on IRS form

Hi, avito52 Unfortunately, this file is an adobe proprietary "Dyanmic XFA" file which, even with all restrictions manually removed, still cannot be edited freely with software which is not adobe. This is what the Security on this file specifies when you open it in our Editor: image.png Form field da...
by TrackerSupp-Daniel
Tue Oct 13, 2020 11:28 pm
Forum: PDF-XChange Editor
Topic: Two double-clicks required to display PDF file
Replies: 7
Views: 147

Re: Two double-clicks required to display PDF file

Hi, prr That is actually quite helpful, if the issue is simply a delay in opening, and not an outright failure, we can start to narrow this down a bit. First off, if it ever does fail outright, do you see an error message? (and if so, can you please send us a screenshot) If not, do not worry about t...
by TrackerSupp-Daniel
Tue Oct 13, 2020 11:18 pm
Forum: PDF-XChange Editor
Topic: Unexpected previous view jump in combination with links
Replies: 6
Views: 204

Re: Unexpected previous view jump in combination with links

Hi, n0d9McNt01XWHaX0K0bv Most readers, ours included, base the "previous view" on the viewing area of the software, however previous view sets an area as the view, so for example it will say "go to page 7" and that is just what we do. However, when the bottom of a page appears at the top of the disp...
by TrackerSupp-Daniel
Tue Oct 13, 2020 10:57 pm
Forum: PDF-XChange Editor
Topic: SEARCH and ADD
Replies: 7
Views: 666

Re: SEARCH and ADD

Hi, jürgen somorjai Thank you for the file, It seems that the issue is specific to this document, If you enable the "edit" tool and select the text, you will see that right off the bat, the letter i is not actually a letter, but the symbol for the "fleur de lis": image.png A fair few other items in ...
by TrackerSupp-Daniel
Tue Oct 13, 2020 10:20 pm
Forum: PDF-XChange Editor
Topic: forms
Replies: 1
Views: 215

Re: forms

Hi, wini74 While it may be possible to configure something of the like with Custom Javascript in each individual field, it is much simpler for everyone involved to simply define the Tabulation order. Once the fields are in the correct order, users need only press the Tab key on their keyboard to go ...