Search found 1727 matches

by TrackerSupp-Daniel
Fri Feb 15, 2019 6:19 pm
Forum: PDF-XChange Editor
Topic: [Feature Request] link text boxes to exchanged possibilities SOLVED
Replies: 8
Views: 329

Re: [Feature Request] link text boxes to exchanged possibilities SOLVED

Hello Daniel

I am afraid that we do not have a specific timeline on this yet as it is a complex feature to develop. Know that we are still working on it for now however.

Kind regards,
by TrackerSupp-Daniel
Fri Feb 15, 2019 5:58 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Where did pdfSaver go in v7 323.1
Replies: 15
Views: 1096

Re: Where did pdfSaver go in v7 323.1

Hello,

Yes, that is expected, as the documents will collectively appear in the PDFSaver utility. You can choose to save all of the documents later on from there.

I hope this helps!
by TrackerSupp-Daniel
Fri Feb 15, 2019 5:36 pm
Forum: PDF-XChange Editor
Topic: [Feature request] Editable fullscreen toolbar
Replies: 1
Views: 29

Re: [Feature request] Editable fullscreen toolbar

Hello Daniel,

We currently have an active feature request for this matter, as such I have noted your support and requested that we increase the priority further.
Kind regards,
by TrackerSupp-Daniel
Fri Feb 15, 2019 5:31 pm
Forum: PDF-Tools
Topic: Quick Access Toolbar - can it be customized?
Replies: 3
Views: 17

Re: Quick Access Toolbar - can it be customized?

Hello cmtench, While you could create a custom javascript item that would run our background function with specific settings, and a specific file, I believe that it would be considerably easier to use out PDF-Tools suite to accomplish this. as it can not only remember these settings, but apply them ...
by TrackerSupp-Daniel
Thu Feb 14, 2019 11:53 pm
Forum: PDF-XChange Editor
Topic: Convert file to PDF using file explorer context menu
Replies: 5
Views: 44

Re: Convert file to PDF using file explorer context menu

Certainly, for reference the ticket number is RT#1482 If you need an update on the progress in the future, you can simply ask any member of our support team for more information. As this is a long term feature request, and I am unsure how long it will take to be implemented, I highly recommend looki...
by TrackerSupp-Daniel
Thu Feb 14, 2019 11:21 pm
Forum: PDF-XChange Editor
Topic: Convert file to PDF using file explorer context menu
Replies: 5
Views: 44

Re: Convert file to PDF using file explorer context menu

Hello Kumar, In that case, the "Print" option may be what you are looking for, If our printer is set as the system default then this will go through a short process depending on the application associated to the file type, and then ask for the save location and name. You can set this up to be automa...
by TrackerSupp-Daniel
Thu Feb 14, 2019 10:10 pm
Forum: PDF-XChange Editor
Topic: Mouse position after open dialog SOLVED
Replies: 5
Views: 41

Re: Mouse position after open dialog SOLVED

Thanks for that Willy!
:D
by TrackerSupp-Daniel
Thu Feb 14, 2019 8:50 pm
Forum: PDF-XChange Editor
Topic: Mouse position after open dialog SOLVED
Replies: 5
Views: 41

Re: Mouse position after open dialog SOLVED

Hello Daniel,

I am afraid that I cannot reproduce this on my end. Can I ask you to verify that you are running the latest build (328.2) and that you do not have any third party mouse management applications installed that could affect this.

Kind regards,
by TrackerSupp-Daniel
Thu Feb 14, 2019 6:31 pm
Forum: PDF-XChange Editor
Topic: Convert file to PDF using file explorer context menu
Replies: 5
Views: 44

Re: Convert file to PDF using file explorer context menu

Hello Kumar, This option should be available by default after installing simply by right clicking on the file and selecting open in PDF-XChange Editor: image.png If this option is not available, please follow the steps in this KB article: https://www.tracker-software.com/knowledgebase/395-How-do-I-r...
by TrackerSupp-Daniel
Wed Feb 13, 2019 11:29 pm
Forum: PDF-XChange Editor
Topic: PDF wants to print when pdf opened
Replies: 5
Views: 55

Re: PDF wants to print when pdf opened

Hello DWC121,

This is usually caused by the document itself, typically JavaScript which can be disabled from the Editor Preferences (Ctrl+K). Nonetheless, could you please send us a copy of the file to take a look at?

Thank you!
by TrackerSupp-Daniel
Wed Feb 13, 2019 11:09 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Profiles - Some changes are not recognized
Replies: 1
Views: 39

Re: Profiles - Some changes are not recognized

Hello BigMike! I thought I had posted on this topic the other day, but it appears I only created the ticket. I managed to reproduce both these issues and combined them into a bug report ticket: RT#4651 You can ask any member of our support team for an update on the progress in the future. All the be...
by TrackerSupp-Daniel
Wed Feb 13, 2019 10:25 pm
Forum: PDF-XChange Editor
Topic: Simultaneously Scroll Multiple Vertical Tabs
Replies: 1
Views: 23

Re: Simultaneously Scroll Multiple Vertical Tabs

Hello rwnz,

It is not possible yet, but we are working on a feature to allow this in the future. There is not a timeline on the feature being implemented, but we do know there is much demand for such a feature.

Kind regards,
by TrackerSupp-Daniel
Wed Feb 13, 2019 9:20 pm
Forum: PDF-XChange Editor
Topic: Annotation problem since 327
Replies: 6
Views: 128

Re: Annotation problem since 327

Indeed as Krizto says, improvements in this regard are still ongoing.

However, thank you for the sample file, We will take a look and see if it helps further the investigation along.

Kind regards,
by TrackerSupp-Daniel
Wed Feb 13, 2019 8:24 pm
Forum: PDF-XChange Editor
Topic: Editor won't print in colour
Replies: 3
Views: 29

Re: Editor won't print in colour

Hello BarryH, Likely the Editor is set to print in greyscale or monochrome. To resolve this first open the print dialog (Ctrl+P) and click on More...: image.png In the window that appears, change the color override to Color: image.png Then press OK, the preview should reflect the color output, and f...
by TrackerSupp-Daniel
Wed Feb 13, 2019 7:36 pm
Forum: PDF-XChange Editor
Topic: Manage Presets in Measuring Tools
Replies: 17
Views: 656

Re: Manage Presets in Measuring Tools

Hello, Measurement presets are assigned to a registry key: Computer\HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\Presets\Measures\Items The first 4 items in the list should be our defaults, but anything after that will be your custom tools. While it is possible to view and edi...
by TrackerSupp-Daniel
Wed Feb 13, 2019 7:19 pm
Forum: PDF-XChange Editor
Topic: [Cross Post from PDF Tools] How to Combine Many PDFs Interlaced with Coversheets
Replies: 4
Views: 63

Re: [Cross Post from PDF Tools] How to Combine Many PDFs Interlaced with Coversheets

Hello bqxmprij, Your other posts have been deleted as they were duplicate posts, I apologize for the confusion that may have caused. In regards to this topic however, we have had a discussion with the Dev team and believe that PDF-Tools may offer the solution you need. Could you try using the attach...
by TrackerSupp-Daniel
Tue Feb 12, 2019 10:05 pm
Forum: PDF-XChange Editor
Topic: Drag files or pages between existing bookmarks
Replies: 45
Views: 3385

Re: Drag files or pages between existing bookmarks

Hello David,
Thank you for bringing this to our attention, I have reproduced this bookmarking issue and created a bug report on the matter for you:
RT#4656: moving pages while making bookmarks issue
As per usual, you can ask any member of the support team for an update down the road! :)

All the best!
by TrackerSupp-Daniel
Tue Feb 12, 2019 7:32 pm
Forum: PDF-XChange Editor
Topic: Spell checker issues
Replies: 1
Views: 37

Re: Spell checker issues

Hello SFBAguy, I have created an internal bug report ticket for these matters, as follows: RT#4654: SpellCheck Ignore all and Hyphenation If you ask any member of our support team about these we can give you an update on the current progress. Currently there is no timeline for a resolution, but than...
by TrackerSupp-Daniel
Tue Feb 12, 2019 5:35 pm
Forum: PDF-XChange Editor
Topic: Howto toggle a radio button in a form
Replies: 1
Views: 32

Re: Howto toggle a radio button in a form

Hello Rolfb,

I believe that this article should help you with this endeavor: https://www.tracker-software.com/knowle ... orms#Radio

If you still have questions, please let us know!
by TrackerSupp-Daniel
Tue Feb 12, 2019 5:06 pm
Forum: Touchscreen Devices
Topic: I need a product that turns pages with a tap
Replies: 11
Views: 877

Re: I need a product that turns pages with a tap

Hello Cciedump.spoto,

I am afraid that I do not fully understand your post. Could you please clarify what about turning the page with a single tap is "not useful"?

Kind regards,
by TrackerSupp-Daniel
Tue Feb 12, 2019 4:49 pm
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 7
Views: 149

Re: Properties pane

Hello SFBAguy,
Hopefully, All panes will be covered in this fix, however at the moment we still do not have a timeline for the fix.

Kind regards,
by TrackerSupp-Daniel
Tue Feb 12, 2019 12:58 am
Forum: PDF-XChange Editor
Topic: Automatic generation of bookmarkers from a list (Db)
Replies: 1
Views: 38

Re: Automatic generation of bookmarkers from a list (Db)

Hello janavas10, I think I understand what you mean, but some further clarification of your current use might be helpful. We do offer settings presets for the "generate bookmarks from page text" function: image.png I believe that this would help with automatically generating bookmarks without needin...
by TrackerSupp-Daniel
Mon Feb 11, 2019 6:53 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Link example doesn't show the preview
Replies: 1
Views: 29

Re: Link example doesn't show the preview

Hello BigMike,

Thank you for finding this bug, I have created a report about it for reference:
RT#4650: Standard, Link "example" does not show changes

I am unsure when this will be resolved, but know that it is coming in the future.

Kind regards,
by TrackerSupp-Daniel
Mon Feb 11, 2019 6:23 pm
Forum: PDF-XChange Editor
Topic: Printing from Bluebeam Revu extreme 2018, result is blurry on PDF format
Replies: 5
Views: 76

Re: Printing from Bluebeam Revu extreme 2018, result is blurry on PDF format

Hello SEGB This portion of our manual details the current usage of layers: https://help.tracker-software.com/pdfxe7/layers-pane_ed.html Beyond that, I was not able to make your current document into a layered document. Shape objects cannot currently be placed in layers, however I am speaking with th...
by TrackerSupp-Daniel
Mon Feb 11, 2019 5:17 pm
Forum: PDF-XChange Editor
Topic: Win10 1803 Preview Pane of PDFs causes Explorer crash
Replies: 5
Views: 72

Re: Win10 1803 Preview Pane of PDFs causes Explorer crash

Hello Rotary Systems,

If the preview pane says "no preview available" it is likely that our shell extensions have not been properly setup. Please try following the steps here: https://www.tracker-software.com/knowle ... extensions

All the best!
by TrackerSupp-Daniel
Sat Feb 09, 2019 1:36 am
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Printing from Browser cuts off edges
Replies: 1
Views: 33

Re: Printing from Browser cuts off edges

Hello Susan, I am having trouble reproducing this. Can I ask you to double check that you are using the latest versions of both Google Chrome, and our PDF-XChange Software? our printers should say build 328.2 under the about tab when looking at their properties. After that, it could also be somethin...
by TrackerSupp-Daniel
Sat Feb 09, 2019 12:11 am
Forum: PDF-XChange Editor
Topic: Editor toolbar
Replies: 3
Views: 64

Re: Editor toolbar

This is not possible in the portable version. The key point in being portable is that is it not installing anything on your PC and thus is able to run even from a usb flash drive. If you need these functions, you will need to use the installed version, and include our Shell extensions during install...
by TrackerSupp-Daniel
Fri Feb 08, 2019 9:06 pm
Forum: PDF-XChange V4,V5,V6 & V7 Print Drivers
Topic: Setup doesn't respect previous installation directory on update
Replies: 9
Views: 910

Re: Setup doesn't respect previous installation directory on update

Hi BigMike,
Yes, we are aware. The dev team is planning to go over all of the installers before our next release. I know we have all been waiting for this for a long time, so I hope we can find the resolution soon.
All the best!
by TrackerSupp-Daniel
Fri Feb 08, 2019 8:33 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 21
Views: 464

Re: 3D PDF causes XChange Editor to crash

Hello All, Apologies for missing this RA1981, I am unsure about the status of speaking with them about his. I believe that Ivan has had some contact with them, but he is sick today so I cannot speak for the progress of those talks. regarding the issues you described there, can you verify that they a...
by TrackerSupp-Daniel
Fri Feb 08, 2019 7:21 pm
Forum: PDF-XChange Editor
Topic: Printing from Bluebeam Revu extreme 2018, result is blurry on PDF format
Replies: 5
Views: 76

Re: Printing from Bluebeam Revu extreme 2018, result is blurry on PDF format

Our forums allow for attaching PDF documents directly, simply drag and drop the PDF file into the text box as you are writing a reply. On that note, will is correct that there are some potential problems with printing PDF to PDF, loss of document fidelity, as well as eventual irreparable corruption ...
by TrackerSupp-Daniel
Fri Feb 08, 2019 6:19 pm
Forum: PDF-XChange Editor
Topic: Editor toolbar
Replies: 3
Views: 64

Re: Editor toolbar

Hello Kumar, Thank you for the excellent questions. 1. To export UI customizations, click file > Manage settings > Export settings. 2. There is no portable version of PRO as it is a suite consisting of our most sought after softwares. Our printers and PDF-Tools do not work in a portable environment....
by TrackerSupp-Daniel
Fri Feb 08, 2019 5:59 pm
Forum: PDF-XChange Editor
Topic: Measurement Font Size
Replies: 3
Views: 191

Re: Measurement Font Size

Yes it is,

Note that you need to "double click" on the annotation to have the "comment" box appear, then after selecting the text in that box you will be able to make edits. Afterwards, simply close the comment box and the changes will stick.

I hope this helps!
by TrackerSupp-Daniel
Fri Feb 08, 2019 1:06 am
Forum: PDF-Tools
Topic: Remove passwords from pdfs?
Replies: 5
Views: 105

Re: Remove passwords from pdfs?

Hello Chris, It most certainly is possible now! simply run the Secure PDF tool and choose the "no security" option: image.png If the password is stored in your predefined passwords the document will open and have its password security removed, otherwise you will be prompted to enter the password bef...
by TrackerSupp-Daniel
Thu Feb 07, 2019 10:33 pm
Forum: PDF-XChange Editor
Topic: Win10 1803 Preview Pane of PDFs causes Explorer crash
Replies: 5
Views: 72

Re: Win10 1803 Preview Pane of PDFs causes Explorer crash

Hello Rotary Systems, While we are aware of some issues in this area, we have incorporated a few potential solutions into the latest build 328.2 and have not received confirmation from the users who reported it whether updating helped or not. Can I ask you to try updating to build 328.2 and let us k...
by TrackerSupp-Daniel
Thu Feb 07, 2019 5:24 pm
Forum: PDF-XChange Editor
Topic: Form field that are not duplicates!
Replies: 2
Views: 43

Re: Form field that are not duplicates!

Hello tspitzer, lev, If you are looking to duplicate an existing page without perfectly replicating the form fields, you need to first extract the page from the document and save it to an easily accessible location (such as the desktop) then from the Organize tab in the editor choose "Insert pages"....
by TrackerSupp-Daniel
Wed Feb 06, 2019 9:51 pm
Forum: PDF-XChange Editor
Topic: Convert to PDF Button fails silently on Outlook 365
Replies: 5
Views: 107

Re: Convert to PDF Button fails silently on Outlook 365

Hello Barry,

Thank you for these files, I have just asked the Dev team to take a look as soon as they can. Once we hear back from them we will be sure to let you know.

Kind regards,
by TrackerSupp-Daniel
Wed Feb 06, 2019 6:24 pm
Forum: PDF-XChange Editor
Topic: Cursor not visible when using any tool except the Hand
Replies: 2
Views: 51

Re: Cursor not visible when using any tool except the Hand

Thanks once again willy!
JochenHI, please let us know how it goes.

All the best!
by TrackerSupp-Daniel
Wed Feb 06, 2019 6:22 pm
Forum: PDF-XChange Editor
Topic: Optimising PDF files, manual font removal
Replies: 24
Views: 341

Re: Optimising PDF files, manual font removal

Hello Christian, With regards to how they are handled in PDF, we base everything off the ISO Standard: https://www.iso.org/standard/51502.html Far from free or public documentation, but it is what should be used by anyone who even remotely handles PDF documents. I should note that I personally do no...
by TrackerSupp-Daniel
Wed Feb 06, 2019 6:15 pm
Forum: PDF-XChange Editor
Topic: problems with convertation SOLVED
Replies: 3
Views: 71

Re: problems with convertation SOLVED

Hello All, Beyond that, I am curious to see the original document. Did you run OCR beforehand to get these results (and if so, in what language)? If the page appears like this whether you "copy/paste" the text, or run a conversion, it is likely that this is the actual text present in the PDF documen...
by TrackerSupp-Daniel
Wed Feb 06, 2019 6:12 pm
Forum: PDF-XChange Editor
Topic: Outlook 365 - Desktop - Preview Handler
Replies: 2
Views: 45

Re: Outlook 365 - Desktop - Preview Handler

Hello All, Willy's suggestion is exactly what I would like to know as well, please confirm what happens when re-registering the shell extensions, This article goes into more detail about how to do this: https://www.tracker-software.com/knowledgebase/395-How-do-I-re-register-the-shell-extensions Kind...
by TrackerSupp-Daniel
Wed Feb 06, 2019 5:34 pm
Forum: PDF-XChange Editor
Topic: Printer Profiles for Outlook? SOLVED
Replies: 3
Views: 60

Re: Printer Profiles for Outlook? SOLVED

Hello Zunar,

Thank you for the excellent question. However, I am afraid that this is not possible at this time.

Kind regards,
by TrackerSupp-Daniel
Wed Feb 06, 2019 5:23 pm
Forum: PDF-XChange Editor
Topic: PDFXChange Editor Pen delay
Replies: 6
Views: 114

Re: PDFXChange Editor Pen delay

Thank you for that Kai,

Everything we can do to minimize variables is important, even if it "doesn't seem like this could be the cause", it is important to consider every aspect.

We will let you know if anything else is needed!

All the best,
by TrackerSupp-Daniel
Tue Feb 05, 2019 7:51 pm
Forum: PDF-XChange Editor
Topic: Properties pane
Replies: 7
Views: 149

Re: Properties pane

Hello woinic! My apologies, and thank you for the steps to reproduce this! I have now reproduces this, and realized that somehow I had forgotten about this issue. I've actually reported this to the dev team not too long ago as another user brought the same issue to us. It seems that we have not made...