Search found 1415 matches

by Tracker - Clarion Support
Tue Mar 15, 2016 1:52 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: tps_lics.inc file - how to activate my license
Replies: 10
Views: 8133

Re: tps_lics.inc file - how to activate my license

Hi Alan!

Please email me - do NOT post them here! - your license keys and current tsp_lics.inc file and let me take a look. :)

My email address is under the envelope icon to the right of this message.
by Tracker - Clarion Support
Fri Mar 04, 2016 4:56 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

OK, I'll take a look at this.
by Tracker - Clarion Support
Mon Feb 22, 2016 8:16 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George!

Please send me one each of your original unmodified form and after you modified the names, but before anyone tries to change the data in the form.
by Tracker - Clarion Support
Mon Feb 22, 2016 7:22 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George! Is there any chance that he is not using the same version of the ActiveX that you are? Please check the File Versions for both your Viewer EXE and DLL files and his and make sure that they all match. It's the only thing I can think of, except maybe when you the modified form to change the...
by Tracker - Clarion Support
Mon Feb 22, 2016 4:05 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George!

Do I understand correctly that you tried to enter the data in the form using Acrobat Reader, and it failed?

If so that might imply a problem with the form itself.

Can you please tell me what is the origin of these forms?
by Tracker - Clarion Support
Thu Feb 18, 2016 4:13 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George!

You should always zip up any files you wish to send us either as posts or emails.
by Tracker - Clarion Support
Thu Feb 18, 2016 3:58 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George!

I don't see the pdf files that you are referencing, which would be very helpful.

You can email them to me or post them here, whichever you prefer.
by Tracker - Clarion Support
Tue Feb 16, 2016 10:33 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George!

If he tries to check the checkbox and then saves it, does it save a checked value or only an unchecked value?
by Tracker - Clarion Support
Tue Feb 16, 2016 6:20 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Acro Form Issue
Replies: 18
Views: 5323

Re: Acro Form Issue

Hi George!

What are you using to edit the AcroForms? Is it our PDF Viewer? If so is this the end-user Viewer or the ActiveX under program control?
by Tracker - Clarion Support
Mon Feb 15, 2016 11:13 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: OpenDocument fail on some machines, but not others
Replies: 4
Views: 2080

Re: OpenDocument fail on some machines, but not others

Hi George! This sounds mysterious but usually isn't. You may have encountered problem with Windows' UAC. When documents are opened, they are usually opened in Read/Write mode. If the user account does not have R/W permission set for the file then it is necessary that the program be started in "eleva...
by Tracker - Clarion Support
Thu Jan 21, 2016 11:11 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: PDF Overlay sometimes goes wrong
Replies: 7
Views: 2728

Re: PDF Overlay sometimes goes wrong

Hi Frans!

You're right1 One is definitely exactly 10 times bigger than the other, except for the overlay which seems to be correctly sized in both cases.

Have you tried to see if removing the overlay still results in oversized PDF's?
by Tracker - Clarion Support
Thu Jan 07, 2016 4:21 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: Printing Problems with MS Word generated PDFs
Replies: 3
Views: 1946

Re: Printing Problems with MS Word generated PDFs

Hi Carl! Sorry to hear you are having difficulties with PF-Tools printing a PD to hardcopy. 1. Has this worked for you in the past? Or have you only recently begun to try printing the Word-generated PDF files? 2. There are MANY things that can affect the generation of PDF files from programs like Wo...
by Tracker - Clarion Support
Mon Dec 07, 2015 7:47 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: PDF Overlay sometimes goes wrong
Replies: 7
Views: 2728

Re: PDF Overlay sometimes goes wrong

Hi Frans!

That's unusual then. I don't recall ever seeing this before.

Please send screenshots to my email address Under the envelope icon to the right of this message.
by Tracker - Clarion Support
Sun Nov 29, 2015 9:14 pm
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: PDF Overlay sometimes goes wrong
Replies: 7
Views: 2728

Re: PDF Overlay sometimes goes wrong

Hi Frans!

Just to be sure, this is using the PDF-Viewer ActiveX?
by Tracker - Clarion Support
Fri Oct 02, 2015 4:13 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Using Active X viewer with Tools classes while creating
Replies: 12
Views: 4047

Re: Using Active X viewer with Tools classes while creating

This subject has been answered in emails due to confidential nature of some information. :)
by Tracker - Clarion Support
Fri Oct 02, 2015 4:06 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: ANN: PDF-Tools Only Available with Core API Purchase
Replies: 0
Views: 1913

ANN: PDF-Tools Only Available with Core API Purchase

Effective immediately, a PDF-Tools license can no longer be purchased as a separate item. If you purchase the new Core API , we will issue a PDF-Tools license for Clarion developers ONLY. However, the 2500 CDLP PDF-Viewer license is no longer available with new Core API purchases. You may still requ...
by Tracker - Clarion Support
Wed Sep 23, 2015 3:03 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Using Active X viewer with Tools classes while creating
Replies: 12
Views: 4047

Re: Using Active X viewer with Tools classes while creating

Hi George!

Thanks, I don't think I need to see your Clarion code, but I do need to see the form and the JavaScript that you are trying to use to load the data into the form, as this seems to be a JavaScript Engine problem.
by Tracker - Clarion Support
Wed Sep 23, 2015 12:10 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Using Active X viewer with Tools classes while creating
Replies: 12
Views: 4047

Re: Using Active X viewer with Tools classes while creating

Hi Alan!

Not good! Can you please zip up and email me a copy of the form and the JavaScript that is crashing? We'll need those to test with here.
by Tracker - Clarion Support
Thu Sep 17, 2015 1:29 am
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Using Active X viewer with Tools classes while creating
Replies: 12
Views: 4047

Re: Using Active X viewer with Tools classes while creating

Hi Alan! Not in the way you mean. You could use the Viewer ActiveX to open an existing PDF, create the field in the PDF on one of the pages using the JavaScript engine, and then save the modified PDF file. After that, the field should appear in the Fields pane in the Viewer. The hard part is going t...
by Tracker - Clarion Support
Wed Sep 02, 2015 7:55 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Filling in an AcroForm
Replies: 1
Views: 1367

Re: Filling in an AcroForm

Hi Alan! PDF-Tools does not have a feature to fill in an AcroForm. That capability is available in the PDF-Viewer ActiveX . Assuming you are using PDF-Tools 4.x , you have an add-on license to distribute up to 2500 copies of programs that use the PDF-Viewer ActiveX , but you will have to fill out th...
by Tracker - Clarion Support
Mon Aug 31, 2015 1:05 pm
Forum: PDF-XChange Drivers (only) API SDK - For Clarion For Windows Developers only Please
Topic: multi dll problem
Replies: 6
Views: 3358

Re: multi dll problem

I really don't have an answer to this one.

I can't get any help from the newsgroups or from ClarionLive! so I'm going to bundle it up and submit it as a PTSS. I can't think of anything else to do. :(
by Tracker - Clarion Support
Sat Aug 08, 2015 6:39 pm
Forum: PDF-XChange Drivers (only) API SDK - For Clarion For Windows Developers only Please
Topic: multi dll problem
Replies: 6
Views: 3358

Re: multi dll problem

Hi! I cannot reproduce your errors but I am seeing THESE errors: Missing procedure definition: PXCDRV50_ADDBOOKMARKITEM(LONG,LONG) - C:\Clarion10\...\pxcdrv50.clw:1570 Missing procedure definition: PXCDRV50_ADDIMAGEWATERMARK(LONG,LONG) - C:\Clarion10\...\pxcdrv50.clw:1570 Missing procedure definitio...
by Tracker - Clarion Support
Sat Aug 08, 2015 5:30 pm
Forum: PDF-XChange Drivers (only) API SDK - For Clarion For Windows Developers only Please
Topic: multi dll problem
Replies: 6
Views: 3358

Re: multi dll problem

Hi! I'll need to look at this more closely. I cannot see why you'd be seeing this unless the pxcdrv50.lib file was missing or damaged, but that should produce other file-related errors than just missing entry points. Something is definitely screwy here, and I thank you for bringing this to our atten...
by Tracker - Clarion Support
Fri Jul 31, 2015 10:47 am
Forum: PDF-XChange Drivers (only) API SDK - For Clarion For Windows Developers only Please
Topic: multi dll problem
Replies: 6
Views: 3358

Re: multi dll problem

Hi kashiash!

This is strange. It looks as if it didn't link in a .lib correctly.

Do you see any warnings?

Which version of Clarion are you using?

Please take a screenshot of your solution's Libraries, Objects and Resources tree and post that.
by Tracker - Clarion Support
Sun Jul 19, 2015 12:15 am
Forum: PDF-XChange Viewer SDK - For Clarion Developers ONLY
Topic: no matching prototype avaiable error after upgrade pdfxchang
Replies: 1
Views: 1761

Re: no matching prototype avaiable error after upgrade pdfxc

Hi! Originally, we allowed you to use either REGION or OLE controls to populate the Viewer ActiveX. It appears you are using a PANEL control, which has never been allowed. HOWEVER, you SHOULD replace the PANEL control with an OLE control. Populate the control WITHOUT TEMPLATE. Then select that contr...
by Tracker - Clarion Support
Mon May 18, 2015 2:31 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Issue with Clarion10 installer
Replies: 1
Views: 1600

Re: Issue with Clarion10 installer

Hi Dave! I just tried it here and all seems correct, so I need more information from you. We only have one installation version, so referring to it as "Clarion 9" and "Clarion 10" only tells me where you installed it, not which version of our software you installed. When compiling the first example ...
by Tracker - Clarion Support
Thu May 07, 2015 11:20 am
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Progress Window issues
Replies: 4
Views: 1953

Re: Progress Window issues

Hi Alan! That 7-10 seconds per page sounds wrong somehow. It shouldn't take that long to generate one page. You could go into the pdfrpt41.clw file and look for the Generate procedures, and add an animated GIF to the Window. There are different ones available here and there. I'm thinking of one that...
by Tracker - Clarion Support
Mon May 04, 2015 10:21 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Clarion 10 Enterprise Edition Install not working
Replies: 8
Views: 3222

Re: Clarion 10 Enterprise Edition Install not working

Hi Neville!

Good news! Please let us know how things turn out with your other apps. :)
by Tracker - Clarion Support
Mon May 04, 2015 3:44 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Clarion 10 Enterprise Edition Install not working
Replies: 8
Views: 3222

Re: Clarion 10 Enterprise Edition Install not working

Hi Neville!

There is not now nor ever was a tspknl32.dll, just the tspknl32.lib.

You may need to go to your Solution Explorer, under Libraries, Objects, and Resources, and delete tspknl32.lib
by Tracker - Clarion Support
Wed Apr 29, 2015 4:45 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Progress Window issues
Replies: 4
Views: 1953

Re: Progress Window issues

1. While my pdf is being generated, PDF-Tools displays the attached progress window. I have two problems with it: - the progress bar is not updated until just before the window closes. (it is open several seconds) - The filename display is too short so that only part of it shows You can just shut o...
by Tracker - Clarion Support
Mon Mar 23, 2015 11:05 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Clarion 9.1 problem
Replies: 7
Views: 2545

Re: Clarion 9.1 problem

Hi Frans!

I apologize! I didn't know you wouldn't be able to see my email icon.

I think I have spotted your problem. Please try this change:

In the Pdf-Tools 4.1 Extension Template, Previewer tab, please change Show Generate PDF Progress to Yes - Always and see if that cures your problem.
by Tracker - Clarion Support
Mon Mar 23, 2015 9:01 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Clarion 9.1 problem
Replies: 7
Views: 2545

Re: Clarion 9.1 problem

To the right of my message, under where it says "Tracker - Clarion Support" in red, the icon that looks like an envelope. :arrow:
by Tracker - Clarion Support
Mon Mar 23, 2015 5:49 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Clarion 9.1 problem
Replies: 7
Views: 2545

Re: Clarion 9.1 problem

Hi Frans!

I haven't seen this one here, and no one else has reported it.

Would you please email a copy of the generated CLW file that is showing the problem to me, at the email address under the envelope icon to the right?
by Tracker - Clarion Support
Thu Feb 26, 2015 12:31 am
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: NetLib error
Replies: 9
Views: 3859

Re: NetLib error

Hi Frans!

They will be included in the next build. :)
by Tracker - Clarion Support
Wed Feb 25, 2015 5:37 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: NetLib error
Replies: 9
Views: 3859

Re: NetLib error

Hi Frans1

You also need THIS template file. This should settle the problem.
by Tracker - Clarion Support
Wed Feb 25, 2015 4:31 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Graphics in sent mail with NetLib
Replies: 4
Views: 2115

Re: Graphics in sent mail with NetLib

Hi Frans!

Not with NetLib. Our content (message area) is limited to text-only. You would have to use a mailer that handles HTML multi-part composition.
by Tracker - Clarion Support
Wed Feb 25, 2015 4:28 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: NetLib error
Replies: 9
Views: 3859

Re: NetLib error

Hi Frans!

I'll have to check this out further.
by Tracker - Clarion Support
Tue Feb 24, 2015 4:49 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Graphics in sent mail with NetLib
Replies: 4
Views: 2115

Re: Graphics in sent mail with NetLib

Hi Frans!

Sorry, I misread this the first time through.

I believe you can add a graphic as an attachment to the message along with your PDF file. If you do that you must make sure the graphic is the first attachment, and the PDF is treated as a second attachment.
by Tracker - Clarion Support
Tue Feb 24, 2015 4:45 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: NetLib error
Replies: 9
Views: 3859

Re: NetLib error

Hi Frans!

Please unzip the attached over your current accessory\template\win file. It should solve your problem.
by Tracker - Clarion Support
Tue Feb 24, 2015 3:39 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Graphics in sent mail with NetLib
Replies: 4
Views: 2115

Re: Graphics in sent mail with NetLib

Hi Frans!

If you use Clarion Report and PDF-Tools to format your pages then the graphic should be embedded on your PDF page.

I'm checking your other problem with multiple attachments, and I'll check this also. :)
by Tracker - Clarion Support
Tue Feb 24, 2015 3:36 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: NetLib error
Replies: 9
Views: 3859

Re: NetLib error

Hi Frans!

I'll check this right away! :oops: