Search found 252 matches

by DIV
Wed Jan 17, 2024 9:15 am
Forum: PDF-XChange Editor
Topic: Renewal notice period: 2 weeks would be better than 1 week
Replies: 1
Views: 63

Renewal notice period: 2 weeks would be better than 1 week

Hello, Tracker Software folk. Not sure whether this is the best forum, but I have a small piece of feedback about the notice period for renewal of my maintenance subscription. It seems the email came about one week (or a bit less?) before the maintenance expired. For me, personally, I'd rather have ...
by DIV
Wed Jan 17, 2024 9:09 am
Forum: PDF-XChange Editor
Topic: RFE: map Ctrl+Home to Home, and map Ctrl+End to End
Replies: 1
Views: 48

RFE: map Ctrl+Home to Home, and map Ctrl+End to End

Hi, Tracker folk. I think I have touched on this in the past, but I feel it's worth raising again. Would you please be able to consider implementing a tiny tweak to the hotkeys so that when navigating a document, Ctrl+Home will have the same effect as Home (and Shift+Home ), and Ctrl+End will have t...
by DIV
Fri Dec 22, 2023 11:34 am
Forum: PDF-XChange Editor
Topic: "No printer installed" error after update from 9.x to 10.1.3 (Win8.1) SOLVED
Replies: 4
Views: 1684

Re: "No printer installed" error after update from 9.x to 10.1.3 (Win8.1) SOLVED

Please give it another try - try to uninstall the Editor and Lite, then do a new download and install. Are you deploying using the .msi or .zip/,exe package? I'm not too sure — I clicked on the big, shiny "Update" button from within the application itself.... Incidentally, a bit off topic...
by DIV
Fri Dec 22, 2023 11:30 am
Forum: PDF-XChange Editor
Topic: "No printer installed" error after update from 9.x to 10.1.3 (Win8.1) SOLVED
Replies: 4
Views: 1684

Re: "No printer installed" error after update from 9.x to 10.1.3 (Win8.1) SOLVED

To my surprise, rebooting has restored printing functionality.
image.png

Although in Event Viewer I did get a heap of errors like
"A timeout was reached (2000 milliseconds) while waiting for the Windows Search service to connect."
after rebooting. So still not great :-/
by DIV
Fri Dec 22, 2023 11:07 am
Forum: PDF-XChange Editor
Topic: "No printer installed" error after update from 9.x to 10.1.3 (Win8.1) SOLVED
Replies: 4
Views: 1684

"No printer installed" error after update from 9.x to 10.1.3 (Win8.1) SOLVED

After updating from 9.x (maybe 9.4) to 10.1.3 a few days ago I have had a couple of problems. For one thing, the explorer.exe process crashed a few times immediately afterward. Now I cannot print. The dialogue box displays a "No printer installed" message, but actually I have several physi...
by DIV
Mon Sep 25, 2023 11:35 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Yes - the text hinting at the smaller font sizes is most likely the 'villain' that causes the differences - and each application will have it's own rendering engine (us included) that will handle that hinting and the overall letter appearance in it's own way. Just noticed this from [url=https://www...
by DIV
Fri Aug 11, 2023 8:22 am
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

I agree that it should be easier to see whether your username or author name remains anywhere in the document, in comments, or even base content (?) It seems Mathew's Javascript script removes it everywhere, so I'll remember to use that if needed. While I commend Mathew for providing the script, AF...
by DIV
Wed Aug 09, 2023 1:07 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

I was able to reproduce the problem on my end, so I will forward your report to our development team for further investigation. Thanks, Dimitar . I would be interested to know whether there's anything specific in the file that could be causing the problem (nothing that I'm aware of so far!), or if ...
by DIV
Sat Aug 05, 2023 2:18 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

Hi, Dimitar. As requested, I extracted one of the pages from the original document. I have replaced all of the sentences, but retaining the same object types ("text" or "text box") and the same general style & formatting as the original. I also stripped out a little of the me...
by DIV
Wed Aug 02, 2023 2:21 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

Leave it with me. I'll have to modify the existing file to make it suitable to post here.
—DIV
by DIV
Mon Jul 31, 2023 3:25 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

By the way, is it intended that " Flatten Comments and Forms " entirely removes every annotation (of any kind)? I'm not sure that users would necessarily expect that behaviour from the wording. Firstly, "flatten" doesn't equate to "remove" in my thinking. I would think ...
by DIV
Mon Jul 31, 2023 2:58 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

Thanks, Dimitar. As you say, compliance with the PDF specification(s) is required, but I doubt that this would pose a problem here, because the desired outcome is already available manually. image(1).png One quirk, incidentally, is that the 'blank' Author property is then shown greyed out as " ...
by DIV
Mon Jul 31, 2023 5:51 am
Forum: PDF-XChange Editor
Topic: Sanitize Document makes text blurry
Replies: 7
Views: 950

Re: Sanitize Document makes text blurry

The Sanitize Document function flattens content and then "rasterizes" (makes into images) the entire document. Depending on the layout of the document, and image resolution some pages may become fuzzy during this process. The output image resolution is now able to be set by the user, as r...
by DIV
Mon Jul 31, 2023 5:48 am
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2540

RFE: add new option to remove Author data from Annotation objects through Sanitize Document

I have a document with numerous Text Box objects ( some with lengthy comments ) and other Annotation objects ( highlighting, strikethrough, stamp, ... ) in it that I have added. Each one contains my username, "DIV", as the Author (apparently this is the username registered with Tracker). A...
by DIV
Tue Jul 04, 2023 5:31 am
Forum: PDF-XChange Editor
Topic: Use logical page numbering in increments of 2 within header or footer SOLVED
Replies: 10
Views: 1051

Re: Use logical page numbering in increments of 2 within header or footer SOLVED

Glad to hear you have found a working solution. I am sorry that we couldn't offer anything on our end to accomplish this. No problem at all! I consider that my use-case was rather unusual, and nevertheless a working solution was found based upon your support team's helpful guidance and the built-in...
by DIV
Mon Jun 26, 2023 12:02 pm
Forum: PDF-XChange Editor
Topic: Use logical page numbering in increments of 2 within header or footer SOLVED
Replies: 10
Views: 1051

Re: Use logical page numbering in increments of 2 within header or footer SOLVED

But let's say I have scans from a book, and I've scanned the pages two at a time, creating a PDF file with landscape logical-pages that each represent two (facing) pages of the book. How could I number these logically? It occurred to me that my original scenario may not have clearly illustrated my ...
by DIV
Mon Jun 26, 2023 3:24 am
Forum: PDF-XChange Editor
Topic: Use logical page numbering in increments of 2 within header or footer SOLVED
Replies: 10
Views: 1051

Re: Use logical page numbering in increments of 2 within header or footer SOLVED

Tracker Supp-Stefan wrote: Tue Jun 13, 2023 4:54 pm people will try to add apples to pears (to strings) - and those won't work.
I hear what you're saying.
by DIV
Tue Jun 13, 2023 3:44 pm
Forum: PDF-XChange Editor
Topic: Use logical page numbering in increments of 2 within header or footer SOLVED
Replies: 10
Views: 1051

Re: Use logical page numbering in increments of 2 within header or footer SOLVED

Probably adding such macros will be a bit too specific Not sure: my feeling is that the %[Add] and %[Multiply] macros, as proposed by me above, might not be particularly difficult for your staff to develop, and might be used in several useful ways. Even if they turn out not to be necessary in the p...
by DIV
Tue Jun 13, 2023 3:34 pm
Forum: PDF-XChange Editor
Topic: Use logical page numbering in increments of 2 within header or footer SOLVED
Replies: 10
Views: 1051

Re: Use logical page numbering in increments of 2 within header or footer SOLVED

you can do your labeling with the below JS: Cool! I have struggled with where to find out more about the JavaScript commands. But when I see a sample, it gives me a foundation to modify it. So I had a go at adding in extra variables that may be of interest to other users (font name, text opacity, a...
by DIV
Mon Jun 12, 2023 10:58 am
Forum: PDF-XChange Editor
Topic: Use logical page numbering in increments of 2 within header or footer SOLVED
Replies: 10
Views: 1051

Use logical page numbering in increments of 2 within header or footer SOLVED

Yes, by defualt, logical page numbering is disabled in our application. To enable display of these values, open the preferences (Ctrl+K) and enable this option under the "Page display" category: image.png By default, Editor won't show logical page numbers — even if a user has just finishe...
by DIV
Mon Jun 12, 2023 10:14 am
Forum: PDF-XChange Editor
Topic: Cursor automatically moves to end of field after entering prefix field in page numbering dialog
Replies: 4
Views: 340

Re: Cursor automatically moves to end of field after entering prefix field in page numbering dialog

I have noticed something similar: Suppose a document has been partially scanned: the first 15 pages following the front matter (pp. 11–25 : an introductory chapter, perhaps, after skipping the front cover, table of contents, etc .), and then the last 10 pages (pp. 77–86 : the appendices, say). By de...
by DIV
Thu Jun 08, 2023 1:35 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

I now know that OTF are newer than TTF fonts It's been time-consuming, but I've learned quite a bit myself in the process. It turns out that *.OTF files are something like a 'container' (vaguely analogous to *.AVI video files) in that they can contain data (character contours) specified in either o...
by DIV
Thu Jun 08, 2023 1:08 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Thanks, Daniel. By the way, there is one more thing that it would be good to clarify. It seems that a font file can set four different levels of use permission, by stipulation of the font's [url=https://www.high-logic.com/fontcreator/manual14/fontproperties-font.html]Embedding Licensing Rights[/url]...
by DIV
Tue Jun 06, 2023 1:50 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

OK, after spending a heck of a lot of time on this, I think I have figured it out. (Although I've been wrong before, so who knows‽) The long and the short of it is that it seems to have been a minor inconsistency in the source files where the VendorID ("TPTQ", representing Typotheque) was ...
by DIV
Tue Jun 06, 2023 6:59 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Hi, Stefan. It does seem to be something particular to this font — or perhaps some features included in this font that aren't necessarily included in all OTF fonts. I am still digging in to this. I have reported some issues on GitHub , and also sought help at the FontCreator forum . Despite the firs...
by DIV
Sun Jun 04, 2023 3:00 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

In further investigation, I have determined that — as far as the errors arising in Editor are concerned — this it is actually not an inherent problem with OTF particularly, nor with glyphs being unmapped per se , nor the use of cubic CFF ("PostScript") outlines, because I can successfully ...
by DIV
Sat Jun 03, 2023 3:40 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

As you have shown, the OTF font had missing glyphs, which would cause the errors you saw attempting to embed that font that prevented you from doing so. Hi, Daniel. I looked at the difference in appearance of text when using different formats & variants of the Zilla Slab fonts because (i) this ...
by DIV
Fri Jun 02, 2023 1:00 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

The fundamental problem of embedding the font is not being created by MS Word. For example, if I create a brand new PDF file from scratch within Editor as follows: File > New Document > With Blank Pages Home > Add > Add text [type some text] [select all text] Format > Font [set to a Zilla Slab font]...
by DIV
Fri Jun 02, 2023 12:46 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Hello, Daniel. I don't think that this has anything to do with font emulation within Word. There are many instances where that occurs — usually without the user being aware of it. For instance, Times New Roman has no support for Korean characters. In such cases applications such as Word identify the...
by DIV
Thu Jun 01, 2023 9:31 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Zilla Slab version 1.002 TTF

A quick investigation indicated that there isn't much difference in appearance or behaviour between versions 1.001 and 1.002 of the TTF variants of Zilla Slab font family. PDF_test_embedding_4.TTF_1-002.Word-PDFA-BMP.pdf However, notably there are slight differences in character spacing for the bold...
by DIV
Thu Jun 01, 2023 9:17 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Zilla Slab version 1.001 TTF

Outcomes of Export to PDF from Word (Continued from previous post, as I hit a limit on the number of attachments!) Although these three outputs from MS Word's native/built-in engine all seem to have an identical appearance to one another, the visual appearance is not identical to the exports using ...
by DIV
Thu Jun 01, 2023 8:53 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Zilla Slab version 1.001 TTF

Following is the result of my testing of version 1.001 of the TTF format. Characteristics of version 1.001 of the font in TTF format Unlike the OTF format (versions 1.001 & 1.002) there were no missing characters/glyphs evident. image.png image(1).png image(2).png Attempting to embed version 1.0...
by DIV
Thu Jun 01, 2023 6:38 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Zilla Slab version 1.002 OTF

As a precursor to trying a TTF variant, I wanted to check version 1.002 of the OTF format. Characteristics of version 1.002 of the font in OTF format Just as with version 1.001, there appear to be missing characters/glyphs. image.png What I hadn't noticed in version 1.001 of the OTF format (although...
by DIV
Thu Jun 01, 2023 6:26 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Maybe a little bit lost in that large number of features, but it is already there. Ah. Thank-you, Willy. My mistake was that after doing a cursory skim up and down and not noticing it, I searched for " Word ", because it had been described as an add-in for Word . Mystery solved ;-)
by DIV
Wed May 31, 2023 3:02 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Zilla SLab version 1.001 compared to version 1.002

Is there any difference (visually) between the TTF I used and the OT on your end? I've been trying to figure out how I can compare the appearances of the font family in the two formats. Obviously the OTF and TTF variants are going to look similar, unless something has become horribly corrupted. But...
by DIV
Wed May 31, 2023 1:59 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

MS-Office Toolbar Add-in - incl. Add-in for Word - is Part of the PDF-XChange Standard Printer: https://www.pdf-xchange.com/product/pdf-xchange-standard/features-group/19/features Thanks, Willy. If it's an important feature, perhaps Tracker should consider adding it to their product comparison char...
by DIV
Tue May 30, 2023 12:14 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Hi, Stefan. OK, if you think it is likely that the problem is associated with only the OTF format of the font, then I can try to check as a workaround whether the TTF format works for me. I'll let you know what I find out. However — regardless of what I find out — for the purposes of checking that y...
by DIV
Sat May 27, 2023 12:32 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

FWIW, I notice that Editor does report that subsets of the relevant Zilla Slab fonts have indeed been embedded in the last PDF file that you created, albeit with Type = "TrueType" — in other words, TTF.
image.png
—DIV
by DIV
Sat May 27, 2023 12:08 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Hi, Stefan. Thanks for your update. I'm pretty certain that there's a problem — we just need to get things set up for you to reproduce it. I was using the [url=https://en.wikipedia.org/wiki/OpenType]OTF[/url] font files ( a newer specification than [url=https://en.wikipedia.org/wiki/TrueType]TTF[/ur...
by DIV
Fri May 26, 2023 1:03 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Hi, Stefan. After one failed attempt, I now have a simple sample/test document that seems to reproduce the issue. Notably I don't think there are any exotic characters included. The most exotic character is a 'bullet'. Please refer to the attachments: DOCX file ( zipped, as required by this forum ) ...
by DIV
Fri May 26, 2023 12:24 pm
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Re: Problem embedding font with "missing glyph"

Hello, Stefan. Attached is a (redacted) copy of the final page of the file. V_E98rcA_Eng_12_redacted.pdf The original PDF file was produced by MS Word. Microsoft Home & Office Student 2013 (version 15.0.5553.1000), running on Windows 8.1 64-bit. From the menu I navigate through File > Export > C...
by DIV
Fri May 26, 2023 10:58 am
Forum: PDF-XChange Editor
Topic: Visibility of content of form fields
Replies: 5
Views: 311

Re: Visibility of content of form fields

This PDF file contains a Static XFA form Interesting. The [url=https://en.wikipedia.org/wiki/XFA#Compatibility]Wikipedia article[/url] states: " Most PDF processors do not handle XFA content. " It also says " The XML Forms Architecture was not standardized as an ISO standard, and has...
by DIV
Fri May 26, 2023 2:48 am
Forum: PDF-XChange Editor
Topic: Problem embedding font with "missing glyph"
Replies: 36
Views: 3887

Problem embedding font with "missing glyph"

I have downloaded the Zilla Slab font family, and spent time applying it to a moderately lengthy & complex document. Now I am in the position where when I try to make a PDF, I cannot embed that font! I generate the initial PDF from MS Word. Regardless of whether I ask for PDF/A or not, Word won'...
by DIV
Mon May 01, 2023 11:30 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Content pane data after OCR: hierarchy and editing
Replies: 1
Views: 1885

Content pane data after OCR: hierarchy and editing

After completing OCR on a scanned document, the Content pane contains a hierarchy of many items comprising an image (or images) and numerous text objects. Initially the text objects were arranged as words (with punctuation & spaces) grouped by line (one group for each line on the page/column). H...
by DIV
Wed Apr 19, 2023 4:47 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: "Jumping" letters as a result of OCR
Replies: 12
Views: 4134

Re: "Jumping" letters as a result of OCR

Thanks, Stefan. These are the settings I have tended towards image.png I don't deskew the output image, as — in the files I've been dealing with — the rotations are small enough that overlaid (invisible) text will still be pretty well aligned with the image; but if I deskew, then I found there was a...
by DIV
Wed Apr 19, 2023 9:54 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Slow performance of enhanced OCR on (old) US patents
Replies: 6
Views: 2908

Re: Slow performance of enhanced OCR on (old) US patents

A substantial part of this seems to be the initial overhead of "Recognition..." — setting up the OCR. image.png In a 31-page US patent (this time from March 2023!), it took a full three minutes to get through the INITIAL set-up (as above), to the second page, as below: image(1).png Could t...
by DIV
Wed Apr 19, 2023 9:42 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: "Jumping" letters as a result of OCR
Replies: 12
Views: 4134

Re: "Jumping" letters as a result of OCR

Great explanation, Vasyl! :-) in this particular case the page contains not just one big image but a bunch of them, overlapped and not. This is something that I have felt slightly uneasy about, since I first realised it. But the substantial reduction in file size that usually results is decisive for...
by DIV
Wed Apr 19, 2023 8:42 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Slow performance of enhanced OCR on (old) US patents
Replies: 6
Views: 2908

Re: Slow performance of enhanced OCR on (old) US patents

The sample timing given was specifically for US 3206958 (1965). Looking at it again, it appears that I incorrectly described it as having 10 figures on the first page: actually there are 12.

These were the settings used (I believe):
image.png
—DIV
by DIV
Wed Mar 01, 2023 2:02 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Slow performance of enhanced OCR on (old) US patents
Replies: 6
Views: 2908

Re: Slow performance of enhanced OCR on (old) US patents

Specifically around numbers 281**** (1950's), 320**** (1960's), and 360**** (1960's). Specifically around numbers 281 xxxx (1950's), 320 xxxx (1960's), and 360 xxxx (1960's). I don't think this is unique to the particular patents I looked at. I was just giving you an indication of the time period.
by DIV
Tue Feb 28, 2023 11:53 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Slow performance of enhanced OCR on (old) US patents
Replies: 6
Views: 2908

Slow performance of enhanced OCR on (old) US patents

Hi there. I've been using the enhanced OCR feature a fair bit lately. I am running Editor version 9.4.364.0, installed on 64-bit Windows 8.1. Generally the enhanced OCR has been working great on documents I've scanned myself (300 dpi, restricted-colour-palette greyscale stippling, high-quality PDF) ...