Sorry but manual installation is for the time being not an option, so updating cannot be done even on the few affected computers.
Since this issue only appears in few machines isn't there any other possibility or workaround?

Hello Patrick,

This version has been deployed centrally to over 5000 computers and only few present this issue. Also manual update is not an option.
The PDF printer is working normally and there is no issue opening existing PDF files

Hello Stafan,

Thanks for the prompt response.

The product version is PDF-XChange Pro 5.5.316.1 32/64Bit MUI and deployed drivers are standard, but I don't have more info on them

Hi, My PDF xchange pro version gives me this error every time I'm trying to convert a file: "the pdf xchange printer driver was not found or could not be loaded. Please reinstall" It's running on Windows 7 64bit . So far it's been reinstalled twice through SCCM and MS office 2010 has been ...