Search found 130 matches

by claude vidal
Mon Jan 21, 2019 9:37 pm
Forum: PDF-XChange Editor
Topic: "Simplified notation" value calculation: how?
Replies: 3
Views: 109

Re: "Simplified notation" value calculation: how?

Daniel,

Thanks, did the job.
by claude vidal
Mon Jan 21, 2019 6:52 pm
Forum: PDF-XChange Editor
Topic: "Simplified notation" value calculation: how?
Replies: 3
Views: 109

"Simplified notation" value calculation: how?

Let's say a form with two date fields, Date1 and Date2. I'm trying to set Date2 to "Date1 + 2" by specifying a value calculation of "Simplified notation": Date1 + 2. Does not seem to work. What am I missing? Update: here is what I get for Date2 and I only get this after I select any date from the Da...
by claude vidal
Sat Nov 03, 2018 6:58 pm
Forum: PDF-XChange Editor
Topic: Javascript on selecting from a dropdown list
Replies: 1
Views: 179

Javascript on selecting from a dropdown list

What is the trigger for a selection from a dropdown list? I'm trying to set values other fields on that form based on what was selected from a given dropdown list. I've assigned a Javascript to that dropdown field on every trigger available (Mouse: down, up, enter, leave, focus, blur); Javascript co...
by claude vidal
Sun Jul 22, 2018 6:22 pm
Forum: PDF-XChange Editor
Topic: Text tool not working?
Replies: 4
Views: 341

Re: Text tool not working?

Check to see if that software didn't scan as an image then created a PDF out of that image.
by claude vidal
Fri Apr 27, 2018 6:59 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Layers
Replies: 11
Views: 2135

Re: Layers

Thanks Stefan. I had come across that piece of code and it does the job.

What I was proposing is a PDFXchange Editor function to do this on the Layers Option panel:
Layers.png
Layers.png (22.78 KiB) Viewed 1579 times
by claude vidal
Fri Apr 27, 2018 6:06 am
Forum: PDF-XChange Viewer (End Users)
Topic: Layers
Replies: 11
Views: 2135

Re: Layers

Reviving a very old thread. I couldn't find a recent one. I deal with architectural plans in PDF form with 100+ layers. Visually, with all layers being On by default, some pages just look like a black blob, unless I zoom in, but then I lose the overall picture. I usually need to view just a few laye...
by claude vidal
Fri Apr 27, 2018 12:32 am
Forum: PDF-XChange Editor
Topic: V7 (and V6) installation fails to restart Windows Explorer
Replies: 25
Views: 1624

Re: V7 (and V6) installation fails to restart Windows Explorer

TrackerSupp-Daniel wrote:... The issue was initially caused by a windows 10 update (windows is supposed to restart explorer automatically), and that has been resolved in their insider preview ...
I'm currently on "Active / Slow', OS build 17134.1 v1803. Can you tell us more on which Insider step this will be resolved?
by claude vidal
Thu Apr 26, 2018 8:08 pm
Forum: PDF-XChange Editor
Topic: V7 (and V6) installation fails to restart Windows Explorer
Replies: 25
Views: 1624

Re: V7 (and V6) installation fails to restart Windows Explorer

Did not work in my case (325.0 to 325.1). Asked to close Outlook and Explorer. Succeeded in closing Outlook, then came back with 'Couldn't close all apps...". Hit OK, then saw Explorer disappear and waited another 20 seconds. Another 'Couldn't close all apps...", hit OK, then installation appears to...
by claude vidal
Mon Apr 23, 2018 4:47 pm
Forum: PDF-XChange Editor
Topic: Automatic Fillable Form Field Detection
Replies: 16
Views: 721

Re: Automatic Fillable Form Field Detection

Not cool to mention the competition here, but if you quickly need a low cost tool to automatically recognize potential form fields, you won't find anything less expensive than PDFill. The reason I venture mentioning this is that PDFXchange is way more evolved: no risk of switching. I know, I still h...
by claude vidal
Sat Apr 21, 2018 11:15 pm
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

Hello Claude, Oddly this box only seems to appear with Outlook, the other mail clients I've tried (Thunderbird, and Mail for windows) do not seem to have it appear at all. Ive created a ticket about this matter: #4331 Please reference this number when asking about the bug in the future, and any sup...
by claude vidal
Fri Apr 20, 2018 1:04 am
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

... Are you able to identify if outlook is actually the parent of the window? ill be changing my default client for a test in this regard as soon as I have spare time today. All I know is that the progress bar will remain at 100% and will only close when the email window closes. The progress window...
by claude vidal
Thu Apr 19, 2018 8:20 pm
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

Hello Claude, Can you tell us what mail client you are using? I cannot reproduce this with thunderbird, though I suspect it is likely another. Office Pro Plus 2010. I tried on another PC: same email client, same result. I found that the email client has focus and the progress window is a sub to tha...
by claude vidal
Thu Apr 19, 2018 4:24 am
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

Hello claude vida, Thank you for you post. Strangely this used to be by design that the message would remain open until the message is sent. Could you please post the file you are seeing this with so that we can test further? Thank you! The attached form is not the actual I'm using (sensitive info)...
by claude vidal
Wed Apr 18, 2018 11:54 pm
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

Hello Claude, Can you please read a previous thread from here: https://forum.tracker-software.com/viewtopic.php?f=62&t=30242&p=120031#p120031 I suppose you did not read the final topics ... Best regards. Thanks Willy, that did the trick. The email gets created with the pdf attachment, but a progres...
by claude vidal
Wed Apr 18, 2018 4:52 pm
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

Updated to 325.0, restart: still same issue, same message.

So I can debug this at my end, could you provide some background on the Tracker error message "Error [MailLib]: Not supported" ? Under what circumstances would it trigger?
by claude vidal
Tue Apr 17, 2018 3:24 pm
Forum: PDF-XChange Editor
Topic: feature request: "save as optimized" default location SOLVED
Replies: 16
Views: 1358

Re: feature request: "save as optimized" default location SOLVED

I would be OK with the OP's suggestion, only if it was an option and that the default be xxx.optimized.pdf
by claude vidal
Tue Apr 17, 2018 4:42 am
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

Hello Claude, Have you tried using the open web link action instead of the submit form action, it may work better for you. That will open the email dialog with the recipient filled in, but there is no provision for an attachment. In regards to ticket RT-3842, It is currently marked as resolved sinc...
by claude vidal
Mon Apr 16, 2018 7:42 pm
Forum: PDF-XChange Editor
Topic: Java script 'mailto' on 'submit a form' not actionned
Replies: 23
Views: 1711

Re: Java script 'mailto' on 'submit a form' not actionned

I hadn't used this form since last year, so refiring this thread. Using 324.3 Plus, I have this script: mailto.png I now get this error: Mail error.png The same form in Acrobat Reader DC shows no error and confirms Outlook is the default email application. But no email is sent. Also curious to see h...
by claude vidal
Thu Apr 12, 2018 11:08 pm
Forum: PDF-XChange Editor
Topic: Saving links in 'save as optimized'
Replies: 4
Views: 435

Re: Saving links in 'save as optimized'

I've narrowed it down to this: My settings for the optimization are as indicated in the attachment images If I simply unselect 'Cleanup', no other change, then the links are retained Select 'Cleanup', no other change, and the links disappear This is repeatable for me. Discard user data.png Discard u...
by claude vidal
Thu Apr 12, 2018 4:28 am
Forum: PDF-XChange Editor
Topic: Saving links in 'save as optimized'
Replies: 4
Views: 435

Saving links in 'save as optimized'

When using 'save as optimized', what needs to be unchecked in order to save the original links? I've tried bookmarks and links, but I keep losing the intra-document 'go to page' links.
by claude vidal
Sat Mar 24, 2018 9:51 pm
Forum: PDF-XChange Editor
Topic: Scanning - scanner presets get lost SOLVED
Replies: 2
Views: 351

Scanning - scanner presets get lost SOLVED

Preferences / Scanner presets - setting 'After scanning, show images insertion dialog' and Preferences / Scanner presets / Images insertion options / Image post-processing - setting 'Run OCR' Even after 'applying' and 'OK', the settings get lost after the next scan . And the settings don't actually...
by claude vidal
Wed Mar 14, 2018 3:40 pm
Forum: PDF-XChange Editor
Topic: Version 7 32 bit freezes when scanning
Replies: 38
Views: 2872

Re: Version 7 32 bit freezes when scanning

Roman - Tracker Supp wrote:Hello claude vidal,
Does scanning from applications other than PDF-X Editor or the Canon's utility work for you?
I tried the built in Windows Scan & Fax and the Store Scan app: both report a problem.
by claude vidal
Wed Mar 14, 2018 3:27 pm
Forum: PDF-XChange Editor
Topic: Send PDF form
Replies: 5
Views: 267

Re: Send PDF form

... any software capable of opening PDF files should manage with the form you've created and handle it correctly for the customers ... From my experience, there are limitations to a PDF-Xchange created form being universally fillable by any PDF editor/viewer. For example: Java scripts will not alwa...
by claude vidal
Tue Mar 13, 2018 3:36 am
Forum: PDF-XChange Editor
Topic: Version 7 32 bit freezes when scanning
Replies: 38
Views: 2872

Re: Version 7 32 bit freezes when scanning

Hello claude vidal, Just to clarify - did you ever experience that scanning freeze before you removed twain*.dll from the Editor installation directory? Sorry, need to clarify. In my initial post (11 Mar 2018 15:30) of this thread, I mislead when I mentioned freezes: those actually occurred with Ca...
by claude vidal
Tue Mar 13, 2018 12:35 am
Forum: PDF-XChange Editor
Topic: Version 7 32 bit freezes when scanning
Replies: 38
Views: 2872

Re: Version 7 32 bit freezes when scanning

I believe what was said is that the recent update should have removed them, so their still being present could cause some issues. But I don't believe they are functionally the problem. when the hang occurs can you create a process dump for us before you kill it next time? https://www.tracker-softwa...
by claude vidal
Mon Mar 12, 2018 9:11 pm
Forum: PDF-XChange Editor
Topic: V7 (and V6) installation fails to restart Windows Explorer
Replies: 25
Views: 1624

V7 324.3 - Auto close during install still not functional

So again I locked myself out installing V7 324.3 and specifying auto close apps. 16 Feb 2018 20:23 ... Upon some further investigation, we have ascertained that this is caused by a windows update bug which we found to be fixed in Microsoft's Insider's release. Because this windows update may take so...
by claude vidal
Mon Mar 12, 2018 8:23 pm
Forum: PDF-XChange Editor
Topic: Version 7 32 bit freezes when scanning
Replies: 38
Views: 2872

Re: Version 7 32 bit freezes when scanning

Hello Claude, Can you verify that it is still not working after removing the files as roman requested? As mentioned in my previous post, things are working just fine, without removing any DLL. I did try to remove Tracker's Twain DLL's. The mechanical scan completes but PDF-Xchange (64 bit) gets stu...
by claude vidal
Mon Mar 12, 2018 2:56 am
Forum: PDF-XChange Editor
Topic: Version 7 32 bit freezes when scanning
Replies: 38
Views: 2872

Re: Version 7 32 bit freezes when scanning

Hello claude vidal, Do you have this problem with 32-bit or 64-bit Editor? So what's the best option? Please try to remove twain32.dll and twain64.dll from the Editor installation directory. If this does not help please let us know - we might need to arrange a remote debug session. I'm using the 64...
by claude vidal
Sun Mar 11, 2018 7:30 pm
Forum: PDF-XChange Editor
Topic: Version 7 32 bit freezes when scanning
Replies: 38
Views: 2872

Re: Version 7 32 bit freezes when scanning

I've had issues as well with scanner freeze. Canon LiDE220. I can confirm that twaindsm32.dll and twaindsm64.dll are present. The install dates though seem to suggest they are from a previous install (180205), older than the current install (180226). Hard to say who's to blame: MS update, Tracker or...
by claude vidal
Mon Feb 26, 2018 5:50 pm
Forum: PDF-XChange Editor
Topic: Page count in File Explorer
Replies: 10
Views: 371

Re: Page count in File Explorer

Same here with Windows 10 and 324.1

Strange thing is that .docx files show a page count.
by claude vidal
Thu Feb 22, 2018 6:28 pm
Forum: PDF-XChange Editor
Topic: how to fillable pdf?
Replies: 27
Views: 1329

Re: how to fillable pdf?

Tracker Supp-Stefan wrote:... We do not have an automated tool that will e.g. directly create fields over the underlined areas - you have to do it manually...
Stefan
may have proposed this in the past, but just in case, could this be submitted as a feature request?
by claude vidal
Tue Feb 20, 2018 9:41 pm
Forum: PDF-XChange Editor
Topic: Bug ? Form fields - create multiple copies with same name
Replies: 3
Views: 267

Re: Bug ? Form fields - create multiple copies with same name

Hi Sasha,

Thanks for the quick response. In fact, I did use the 'duplicate' workaround.

Could I suggest that features that are not yet implemented either not be part of the UI or at least greyed out? This would eliminate confusion and, in my case, hours spent trying to make this work.
by claude vidal
Tue Feb 20, 2018 5:06 am
Forum: PDF-XChange Editor
Topic: Bug ? Form fields - create multiple copies with same name
Replies: 3
Views: 267

Bug ? Form fields - create multiple copies with same name

With 324.1, using 'create multiple copies' to replicate a (text) form field, while specifying 'Use the same names': the newly created fields in effect have a different name. So input is not replicated as expected.
by claude vidal
Mon Feb 05, 2018 9:10 pm
Forum: PDF-XChange Editor
Topic: V7 (and V6) installation fails to restart Windows Explorer
Replies: 25
Views: 1624

Re: V7 (and V6) installation fails to restart Windows Explorer

Hi Stefan,

I'm still having this situation with 324.1 so I need to ask you if you guys get the same result when testing your release package?
by claude vidal
Thu Jan 25, 2018 7:40 pm
Forum: PDF-XChange Editor
Topic: Inserting pages from another document in a script
Replies: 6
Views: 301

Re: Inserting pages from another document in a script

Hello Claude Vidal, Looking at the JS method - there's no provision to provide parameters for what to happen with e.g. form fields. So I do not believe this can be controlled via that particular command directly. What you will need to do is e.g. read the file from which you will import pages (this ...
by claude vidal
Thu Jan 25, 2018 4:05 am
Forum: PDF-XChange Editor
Topic: Inserting pages from another document in a script
Replies: 6
Views: 301

Re: Inserting pages from another document in a script

i do know that using the insert pages function from the toolbars does this automatically, though i cant seem to call the exact function in a button myself. You could try looking into that method of doing so, but i would suggest just simply using the toolbar function as it already exists to serve th...
by claude vidal
Wed Jan 24, 2018 10:33 pm
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 542

Re: Form field type 'image': can't delete once inserted

Thanks Daniel and, given your join date, welcome to the Tracker support group.
by claude vidal
Wed Jan 24, 2018 9:31 pm
Forum: PDF-XChange Editor
Topic: Inserting pages from another document in a script
Replies: 6
Views: 301

Inserting pages from another document in a script

I'm trying to add a page from another document (which has form fields) in the current document using the Acrobat API method 'insertPages' and this works well. The problem occurs when I repeat this script more than once. The method has no provision to rename fields when inserting a page, so I end up ...
by claude vidal
Wed Jan 24, 2018 7:35 pm
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 542

Re: Form field type 'image': can't delete once inserted

Thanks Stefan,

I've shortened it to:

// Clear current image 'Image1'.
var f = this.getField("Image1");
f.buttonSetIcon(null);


But why does this not work?

this.resetForm("Image1");
by claude vidal
Wed Jan 24, 2018 5:05 pm
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 542

Re: Form field type 'image': can't delete once inserted

Hi Stefan,

I suspected that a Java script would end up being the only solution. Having dealt just a bit with Java, I'm not sure how to go about it.

Can anyone suggest a code snippet?
by claude vidal
Wed Jan 24, 2018 4:17 am
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 542

Re: Form field type 'image': can't delete once inserted

Sorry if I wasn't clear in my previous post. For the sake of simplicity, let's say the form I have created with PDF-Xchange Plus is filled by personnel with only Acrobat Reader DC (I know, sad). They use the form to produce marketing inserts for clients and a requirement is the ability to add an ima...
by claude vidal
Wed Jan 24, 2018 3:32 am
Forum: PDF-XChange Editor
Topic: 'Save as' overwrites without warning (V7 323.2)
Replies: 1
Views: 177

'Save as' overwrites without warning (V7 323.2)

Saving an opened PDF with 'Save as' and specifying an existing file (different than the one opened) overwrites the file without a warning.

This is counter to best practices and could be painful if the user inadvertently clicks on the wrong file.
by claude vidal
Tue Jan 23, 2018 4:58 pm
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 542

Re: Form field type 'image': can't delete once inserted

Attached is a form with only one 'image' field. Try to delete the entry.

Just to be clear, I'm talking about an end user filling the form. I'm not referring to 'edit form' mode.
by claude vidal
Tue Jan 23, 2018 3:38 am
Forum: PDF-XChange Editor
Topic: Form field type 'image': can't delete once inserted
Replies: 13
Views: 542

Form field type 'image': can't delete once inserted

After inserting an image in a form field of type 'image', it seems the image cannot be deleted. V7 323.2 Right clicking brings up the menu, but the 'delete' command is disabled. I see the same behavior with Reader DC, which is not reassuring. This form is used by the marketing people and one of the ...
by claude vidal
Tue Jan 23, 2018 3:25 am
Forum: PDF-XChange Editor
Topic: Excel graphics lost when printing to PDF_Xchange Standard printer
Replies: 3
Views: 265

Re: Excel graphics lost when printing to PDF_Xchange Standard printer

It was on Auto (GDI). After switching to XPS, graphics printed.

Patrick: when you tested, were you on Auto (GDI) ?
by claude vidal
Mon Jan 22, 2018 7:35 pm
Forum: PDF-XChange Editor
Topic: Excel graphics lost when printing to PDF_Xchange Standard printer
Replies: 3
Views: 265

Excel graphics lost when printing to PDF_Xchange Standard printer

Apologies if this has been previously discussed: could not find any recent posts. When printing the attached file from Excel, using 'PDF_Xchange Standard printer' V7 323.2, graphics are not printed. The same file prints correctly using 'Microsoft print to PDF'. I get the same result via File/Print o...
by claude vidal
Sat Jan 06, 2018 9:38 pm
Forum: PDF-XChange Editor
Topic: Cannot email from open pdf
Replies: 7
Views: 441

Re: Cannot email from open pdf

Hello Patrick,

Best wishes. I can confirm the issue, using 323.2. In my case, I'm using a Java script on a form to send an email.
snip_20180106163405.png
by claude vidal
Tue Dec 19, 2017 4:36 pm
Forum: PDF-XChange Editor
Topic: Anyway to get v7 UI colors to get closer to v6?
Replies: 6
Views: 381

Re: Anyway to get v7 UI colors to get closer to v6?

And please, let us change the red of the File tab, please.
by claude vidal
Tue Dec 12, 2017 3:59 pm
Forum: PDF-XChange Editor
Topic: v7: Menu height
Replies: 6
Views: 579

Re: v7: Menu height

Patrick,

Thanks, that a great tip!