Search found 18 matches

by RA1981
Mon May 20, 2019 6:29 am
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel,

I verified build 331, now most of the components are displayed in the correct order. Components which are transparent can still be seen from both sides of the PCB. Do you need a sample file?

Regards
by RA1981
Fri May 17, 2019 8:15 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel,

strange, it seems that I'm not getting any notification about a new available update/build on my PCs. I'll check the behaviour with the new version as soon as I'm back in office.

Regards
by RA1981
Fri May 17, 2019 7:00 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel,

any news? :wink:

Regards
by RA1981
Wed Feb 27, 2019 7:12 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Dan,

no problem, glad that I can help ;)

Regards
by RA1981
Wed Feb 27, 2019 6:01 am
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hello Daniel,

sorry for the delay. I sent the requested files via email. The screenshot from PDF XChange Editor has been taken from V328.2.

Regards
by RA1981
Mon Jan 28, 2019 8:27 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, Ivan, I'm just curious if you had success in contacting Altium about this. In the meantime, I had several 3D PDFs generated and I want to give an update of the behaviour on my work PC, using the latest release: 1) The 3D file is only working when DirectX9 mode is selected - using OpenGL m...
by RA1981
Thu Dec 06, 2018 4:48 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, Ivan,

sorry for the delay. I sent a PDF with a few electronic components on both sides of the PCB to Support@tracker-software.com as suggested by you. I hope this file is helpful.

Regards
by RA1981
Thu Nov 22, 2018 6:02 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, I got an answer from Altium support: they said that they integrated 3D PDF in cooperation with Adobe PDF and other readers are not supported. This is dissapointing. If the implementation is correct on both sides according to specification, it shouldn't make a difference which reader is us...
by RA1981
Wed Nov 21, 2018 11:03 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel & Ivan,

thank you for clarifying. Looking forward to further 3D formats. I'll provide further example files soon.

Regards
by RA1981
Wed Nov 21, 2018 10:08 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, the software is called Altium Designer: www.altium.com We're using the latest version. It's a software for designing electronic circuit boards. So, if you have any questions about the 3D model structure and the object tree from user sight, don't hesitate to ask. A real-world design would ...
by RA1981
Wed Nov 21, 2018 9:32 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel & Ivan, thank you for the first identified errors. I forwarded them to the tool vendor along with the example file, so that they can look on their side what's going wrong. I'll keep you informed about it. If there are more details which I should forward to the tool vendor, I'll do so. I al...
by RA1981
Tue Nov 20, 2018 7:36 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, sounds good. Maybe the development team has the possibility to check which part of the model is corrupted and can provide this information. So I can visually check in Acrobat DC if can see the error (I only did a short visual check and it looked okay) and clarify with the tool vendor what...
by RA1981
Tue Nov 20, 2018 6:10 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, I managed to create a non-sensitive example. As far as I can see the format is U3D. I verified that it shows the same behaviour and I also tried it on a 2nd machine, same result. I attached the example file and a picture how it looks like on Acrobat DC. For clarification, the model shows ...
by RA1981
Mon Nov 19, 2018 9:28 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

Re: 3D PDF causes XChange Editor to crash

Hi Daniel, thank you for the quick reply. I'll try to create a non-sensitive example file and provide it here, so other users can verify the behaviour. This way we can see if it's related to the machine on which the file should be opened or if it's a problem in general. If it's not possible to provi...
by RA1981
Mon Nov 19, 2018 9:14 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2079

3D PDF causes XChange Editor to crash

Hi, recently I realized that PDF-XChange Editor now is capable of displaying 3D PDFs. This is a feature which would make me buy the toolset (currently using the free version). Now, I tried to open 3D PDFs generated from a tool I'm using on work, but PDF-XChange Editor simply crashes when allowing to...
by RA1981
Mon Oct 19, 2015 5:48 pm
Forum: PDF-XChange Editor
Topic: Viewing 3D-PDF possible?
Replies: 5
Views: 514

Re: Viewing 3D-PDF possible?

Hi Stefan,

okay, thank you for the information. Is there any information topic in the forum to see what's announced for the next release(s)?

Regards,

Ralf
by RA1981
Sat Oct 17, 2015 5:19 pm
Forum: PDF-XChange Editor
Topic: Viewing 3D-PDF possible?
Replies: 5
Views: 514

Re: Viewing 3D-PDF possible?

Hi Patrick,

then I'll have to wait until this feature is implemented, because I need a toolset capable of 3D-PDF.
Thank you for clarification. May it's possible to ask the devteam directly if and when they'll implement it.

Regards,

Ralf
by RA1981
Fri Oct 16, 2015 6:17 pm
Forum: PDF-XChange Editor
Topic: Viewing 3D-PDF possible?
Replies: 5
Views: 514

Viewing 3D-PDF possible?

Hi, not sure if this is the right sub-forum for my question, so please move this topic if not. I'm thinking about buying PDF-XChange PRO tool suite. Currently I'm using only XChange Editor, but I like the tool. Now, one thing which keeps me from buying is that it seems that 3D-PDFs are not supported...