Search found 6 matches

by Ulysses
Thu Sep 24, 2015 9:53 am
Forum: PDF-XChange Viewer (End Users)
Topic: Couldn't send the document by e-mail. Error [NetLib]:
Replies: 10
Views: 3512

Re: Couldn't send the document by e-mail. Error [NetLib]:

Radi, thanks for the help! The send .pdf by email issue is now resolved, they remote desktoped and played around with some things, outcome was they think that there were some incorrect permissions set during the Windows 10 upgrade. No idea why as we have two idential machines set up and only one has...
by Ulysses
Wed Sep 23, 2015 7:57 am
Forum: PDF-XChange Viewer (End Users)
Topic: Couldn't send the document by e-mail. Error [NetLib]:
Replies: 10
Views: 3512

Re: Couldn't send the document by e-mail. Error [NetLib]:

Out of interest, how do I change the default display width, with PDFXViewer when I clicked Fit Width it would always open new documents fitted to with. With PDFX Editor it always defaults to 1:1 when a new document is opened. I couldn't see a an option in the setting to set this.
by Ulysses
Tue Sep 22, 2015 3:25 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Couldn't send the document by e-mail. Error [NetLib]:
Replies: 10
Views: 3512

Re: Couldn't send the document by e-mail. Error [NetLib]:

The program we use launches the default.pdf viewer to display reports.
The issue occurs with Adobe Acrobat, PDFX Viewer and PDFX Editor if launched by the program that we use, and only when Outlook is running.
Will let you know the outcome of their checks.
by Ulysses
Tue Sep 22, 2015 11:34 am
Forum: PDF-XChange Viewer (End Users)
Topic: Couldn't send the document by e-mail. Error [NetLib]:
Replies: 10
Views: 3512

Re: Couldn't send the document by e-mail. Error [NetLib]:

Hi,
Have checked Outlook is default, both through Win10 Settings>System>Default apps and Control Panel>Default Programs>Set your default programs.

Now I have tested a bit more and this error only seems to occur when opening a .pdf in another program we use. So I've raised a support ticket with them.
by Ulysses
Tue Sep 22, 2015 10:34 am
Forum: PDF-XChange Viewer (End Users)
Topic: Couldn't send the document by e-mail. Error [NetLib]:
Replies: 10
Views: 3512

Re: Couldn't send the document by e-mail. Error [NetLib]:

Hi, OK I tried installing Editor instead, now getting a different error message though I expect related to the same thing: http://www.getoutandmtb.com/images/error.JPG Looking through the settings page I thought it might have been because the Outlook folder was wrong - \Mail Send\ didnt exist, I tri...
by Ulysses
Wed Sep 16, 2015 3:40 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Couldn't send the document by e-mail. Error [NetLib]:
Replies: 10
Views: 3512

Couldn't send the document by e-mail. Error [NetLib]:

Hi, since upgrading to Windows 10, I get the following error message when trying to send a .pdf by email from PDF-XChange Viewer: Couldn't send the document by e-mail. Error [NetLib]: One or more unspecified errors occured http://s30.postimg.org/60zlwb2gh/pdf.jpg This only happens when Outlook 2010 ...