Search found 23 matches

by dt_qa
Thu Feb 05, 2015 11:26 pm
Forum: PDF-XChange Viewer SDK
Topic: Page Range in printer dialog
Replies: 8
Views: 1605

Re: Page Range in printer dialog

This is still be a issue when using B312 of the PDFViewer in our product.
by dt_qa
Thu Feb 05, 2015 11:02 pm
Forum: PDF-XChange Viewer SDK
Topic: Popup notes not printing when barcode is added to document
Replies: 8
Views: 5006

Re: Popup notes not printing when barcode is added to docume

This is still be a issue when using B312 of the PDFViewer in our product.
by dt_qa
Thu Feb 05, 2015 12:09 am
Forum: PDF-XChange Viewer SDK
Topic: Cannot view the last replies to popup notes in long list
Replies: 3
Views: 1020

Re: Cannot view the last replies to popup notes in long list

I have downloaded and tested your B312 and still do not see a scroll for the Popups/replies. When will it be available for your users?
by dt_qa
Wed Feb 04, 2015 11:57 pm
Forum: PDF-XChange Viewer SDK
Topic: Viewer closes when cursor in edit mode & toolbar rotate
Replies: 3
Views: 937

Re: Viewer closes when cursor in edit mode & toolbar rotate

***I noticed in the steps for the original posting that the poster did not enter a step to add text to form before rotating. I am still able to repro on our version PDFViewer 2.5.201. I have downloaded your 2.5.312 and attempted to repro and can not repro due to a dialog that is presented. I have at...
by dt_qa
Tue Nov 25, 2014 3:33 am
Forum: PDF-XChange Viewer SDK
Topic: Page Range in printer dialog
Replies: 8
Views: 1605

Re: Page Range in printer dialog

Let me check with management.
by dt_qa
Tue Nov 25, 2014 3:26 am
Forum: PDF-XChange Viewer SDK
Topic: Popup notes with > 4 lines of text just print 4 lines
Replies: 5
Views: 1292

Re: Popup notes with > 4 lines of text just print 4 lines

Bummer - if you load the original_doc.pdf into your viewer, and then select print, when you print the document all of the lines of the note print?
by dt_qa
Mon Nov 24, 2014 9:56 pm
Forum: PDF-XChange Viewer SDK
Topic: Popup notes not printing when barcode is added to document
Replies: 8
Views: 5006

Re: Popup notes not printing when barcode is added to docume

PDFXCHANGE VIEWER
Version: 2.5 (Build 201.0)
by dt_qa
Thu Nov 13, 2014 6:22 am
Forum: PDF-XChange Viewer SDK
Topic: Viewer closes when cursor in edit mode & toolbar rotate
Replies: 3
Views: 937

Viewer closes when cursor in edit mode & toolbar rotate

When loading a form into the viewer, setting cursor into form field and selecting the toolbar rotate button, the viewer will close. (Note, the preview panel must be open.) Attached zip file includes a multiple page form and viewer jpg after error encountered. Steps : 1. Load enclosed form into viewe...
by dt_qa
Thu Nov 13, 2014 5:47 am
Forum: PDF-XChange Viewer SDK
Topic: Popup notes with > 4 lines of text just print 4 lines
Replies: 5
Views: 1292

Re: Popup notes with > 4 lines of text just print 4 lines

Attached is a zip file with an original document file, printed document and a jpg of the print dialog with the original document in the viewer.

Hope this is helpful.
Thanks.
by dt_qa
Thu Nov 13, 2014 1:17 am
Forum: PDF-XChange Viewer SDK
Topic: Page Range in printer dialog
Replies: 8
Views: 1605

Re: Page Range in printer dialog

I have attached a zip file that contains the original file and jpg files displaying the view set to "Fit page".
It doesn't appear that the zoom and fit selection alters how the print dialog behaves.

Thanks.
by dt_qa
Thu Nov 13, 2014 1:05 am
Forum: PDF-XChange Viewer SDK
Topic: Unable to print replies to popup notes
Replies: 4
Views: 1269

Re: Unable to print replies to popup notes

Attached is a zip file that contains the original document with sticky notes and replies.
Our customers business processes rely on this feature.

One additional Note, you indicated that pdf viewers do not print sticky note replies - Adobe Acrobat does.

Thanks
by dt_qa
Thu Nov 13, 2014 12:53 am
Forum: PDF-XChange Viewer SDK
Topic: Popup notes not printing when barcode is added to document
Replies: 8
Views: 5006

Re: Popup notes not printing when barcode is added to docume

I have attached a 7z file which contains the following:
1) original document.pdf
2) printed document no barcode.pdf
3) printed document with barcode.pdf.

Thanks.
by dt_qa
Fri Oct 31, 2014 11:17 pm
Forum: PDF-XChange Viewer SDK
Topic: Popup notes with > 4 lines of text just print 4 lines
Replies: 5
Views: 1292

Popup notes with > 4 lines of text just print 4 lines

If I have more than 4 lines in a popup note then try to print it (with "Print Notes and Popups" selected in the printer dialog), only the first 4 lines will print, followed by some white space. If I then move the position of the popup note a little then try to print again, all the lines will print. ...
by dt_qa
Fri Oct 31, 2014 10:46 pm
Forum: PDF-XChange Viewer SDK
Topic: Unable to print replies to popup notes
Replies: 4
Views: 1269

Unable to print replies to popup notes

I am able to print popup notes by selecting "Print Notes and Popups" in the advanced section of the print options dialogue. However, the replies to the popups will not print. Is there a way to get those replies to print as well? See attached examples. There is a screenshot showing my popup note with...
by dt_qa
Fri Oct 31, 2014 10:30 pm
Forum: PDF-XChange Viewer SDK
Topic: Signatures disappear from forms
Replies: 1
Views: 689

Signatures disappear from forms

I am using the trial version of 2.5, build 309.0. If I add a signature to a form field and save a COPY of the document, the signature is permanent on the copy. The original form loses its signature as soon as you unload the document from the viewer. Has anyone else seen this happen (disappearing sig...
by dt_qa
Fri Oct 31, 2014 8:59 pm
Forum: PDF-XChange Viewer SDK
Topic: Cannot view the last replies to popup notes in long list
Replies: 3
Views: 1020

Cannot view the last replies to popup notes in long list

If there are so many replies to a popup note that the final replies are beyond the edges of the viewer, it is impossible to scroll down in order to see them. Attached picture shows a reply being cut off by the viewer boundaries. Scrolling down just goes to the next page. Has anyone found a workaround?
by dt_qa
Fri Oct 31, 2014 8:37 pm
Forum: PDF-XChange Viewer SDK
Topic: Joining documents changes timestamp on notes
Replies: 1
Views: 698

Joining documents changes timestamp on notes

If I add a popup note to a document, the time of the note creation shows in the properties and the upper right corner of the note frame. If I then join this document to another document, the time of the note creation changes to the time I joined the documents together. Attached is an example of the ...
by dt_qa
Fri Oct 31, 2014 7:59 pm
Forum: PDF-XChange Viewer SDK
Topic: Page Range in printer dialog
Replies: 8
Views: 1605

Page Range in printer dialog

When clicking "Current View" in the Page Range section of the print dialog, a blank page prints. The document in the preview pane is also blank. The attached screen shots show the printer dialog with the print preview when Print "All" is selected vs when print "Current View"
by dt_qa
Fri Oct 31, 2014 6:59 pm
Forum: PDF-XChange Viewer SDK
Topic: Note doesn't display when the anchor is at edge of page
Replies: 1
Views: 738

Note doesn't display when the anchor is at edge of page

Our end users are reporting incidences of popup notes not displaying when the anchor of the note is out of the page boundary or very close to the edge. We have seen this happen too. The note CAN be displayed when the document is rotated 90 degrees.

Any help is appreciated :D
by dt_qa
Fri Oct 31, 2014 6:41 pm
Forum: PDF-XChange Viewer SDK
Topic: Reply color not saved as default for user
Replies: 1
Views: 672

Reply color not saved as default for user

Our end users are able to set the default color of the note tool and replies on notes. Replies on notes can have a different default color than the first note of a chain, but the default color is lost on logout. The default color for the first note is retained, just the reply color is lost. Any help...
by dt_qa
Fri Oct 31, 2014 6:30 pm
Forum: PDF-XChange Viewer SDK
Topic: Clicking in tooltip box causes viewer to freeze
Replies: 3
Views: 978

Clicking in tooltip box causes viewer to freeze

When a user hovers their mouse over the tools in the viewer there is a tooltip box displayed. If you move your mouse into the tooltip box and click on it, the viewer freezes up. To get this to happen, move the pointed into the button icon from the top so that when the tooltip appears it touches the ...
by dt_qa
Fri Oct 31, 2014 6:17 pm
Forum: PDF-XChange Viewer SDK
Topic: Popup notes not printing when barcode is added to document
Replies: 8
Views: 5006

Popup notes not printing when barcode is added to document

In 'print options' I have selected 'print documents and markups.' In 'Advanced print setup' I checked 'Print Notes and Popups.' I am able to print popups as long as I have not added a barcode to the document. Once a barcode is added, all annotations print except for popup notes. Please see attached ...